The Ritz-Carlton, Osaka

5.0 star property
Luxury hotel connected to a shopping centre in Umeda with 4 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton, Osaka

Frette Italian sheets, down duvets, minibar, in-room safe
Lounge
4 restaurants, breakfast, lunch, dinner served; French cuisine
Garden
Property amenity

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Gym
The price is AU$867
includes taxes & fees
8 Jan - 9 Jan 2025

Explore the area

Map
2-5-25 Umeda, Kita, Osaka, Osaka, 530-0001
  • Herbis Plaza
    4 min walk
  • MODO DI PONTE VECCHIO
    1 min walk
  • Nishi-Umieda Station
    5 min walk
  • Osaka (KIX-Kansai Intl.)
    50 min drive

Room options

Deluxe Room, 1 King Bed (Club Level)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Frette Italian bed sheets
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Frette Italian bed sheets
Down duvet
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Frette Italian bed sheets
Down duvet
  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Separate bedroom
Down duvet
  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
  • 233 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Junior Suite, 1 King bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Separate bedroom
Down duvet
  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Frette Italian bed sheets
Down duvet
  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Separate bedroom
  • 76 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed (Club Level)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Frette Italian bed sheets
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, City View

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
  • 77 sq m
  • City view
  • Sleeps 5
  • 5 Single Beds

Superior Room, 1 King bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Frette Italian bed sheets
Down duvet
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 2 Twin beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Separate bedroom
  • 76 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 2 Queen Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Frette Italian bed sheets
Down duvet
  • 51 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Superior Room, 2 Twin beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Frette Italian bed sheets
Down duvet
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Frette Italian bed sheets
Down duvet
  • 51 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Superior Room, 2 Twin beds (Club Level)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Frette Italian bed sheets
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Executive Suite, 2 Twin beds (Club Level)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
  • 76 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Junior Suite, 2 Queen Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Separate bedroom
Down duvet
  • 64 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds (Club Level)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Frette Italian bed sheets
  • 51 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

Executive Suite, 1 King Bed (Club Level)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
  • 76 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Club Level)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Separate bedroom
  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Twin beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Frette Italian bed sheets
Down duvet
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Similar properties

About the area

Osaka

The Ritz-Carlton, Osaka places you in the heart of Osaka, connected to a shopping centre and 4 km (2.5 mi) from Dotonbori. Highlights at this luxury hotel include 4 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering at The Ritz-Carlton Spa can include deep-tissue massages, facials and body treatments along with aromatherapy and reflexology. The fine-dining restaurant, La Baie, serves French cuisine and is open for lunch and dinner. The Bar is the hotel's own bar. Enjoy the 24-hour gym, Hot tub and sauna. Meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 5-property class Umeda hotel include Osaka Castle and Universal Studios Japan.

What's nearby

  • Osaka Station City - 8 min walk
  • Grand Front Osaka Mall - 9 min walk
  • Umeda Sky Building - 15 min walk
  • Dotonbori - 5 min drive
  • Osaka Castle - 6 min drive

Getting around

  • Nishi-Umieda Station - 5 min walk
  • Osaka Station - 9 min walk
  • Osaka (KIX-Kansai Intl.) - 50 min drive

Restaurants

  • ‪スプレンディード - ‬2 min walk
  • ‪スターバックス - ‬1 min walk
  • ‪屋上バー bee - ‬1 min walk
  • ‪サイゼリヤ - ‬2 min walk
  • ‪丸福珈琲店・ ハービスPLAZA店 - ‬2 min walk

About this property

The Ritz-Carlton, Osaka

Luxury hotel connected to a shopping centre in Umeda with 4 restaurants
The Ritz-Carlton, Osaka offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury The Ritz-Carlton, Osaka. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Osaka hotel.

  • 291 guestrooms or units
  • 37 levels
  • 4 dining venues
  • Conference rooms
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
The Ritz-Carlton, Osaka offers 291 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature Frette Italian sheets and down duvets. A pillow menu is available. 55-inch plasma televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries.

This Osaka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The Ritz-Carlton Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 2,100 per night)
  • Valet parking on site (JPY 5,400 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JPY 5,500 for adults and JPY 2,750 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Hanagatami
  • La Baie
  • Splendido
  • The Bar
  • Xiang Tao

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (74 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 20 2025 to January 22 2025 (dates subject to change):
  • Fitness facilities
  • Spa

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 12650.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 5500 for adults and from JPY 2750 for children
  • Self-parking fee: JPY 2100 per night
  • Valet parking fee: JPY 5400 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12650.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 12 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Osaka Ritz-Carlton
Ritz-Carlton Hotel Osaka
Ritz-Carlton Osaka
Ritz-Carlton Osaka Hotel
Osaka Ritz Carlton
Ritz Osaka
Ritz-Carlton Osaka Hotel Osaka
The Ritz-Carlton, Osaka Hotel
The Ritz-Carlton, Osaka Osaka
The Ritz-Carlton, Osaka Hotel Osaka

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, Osaka?

The Ritz-Carlton, Osaka offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, Osaka?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Osaka on 8 Jan 2025 start from AU$867.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, Osaka?

Yep, The Ritz-Carlton, Osaka has a self car park for JPY 2100 per night.

Is there a spa on site at The Ritz-Carlton, Osaka?

Yep, The Ritz-Carlton Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages. The Spa will be unavailable from January 20 2025 to January 22 2025 (dates subject to change).

Does The Ritz-Carlton, Osaka have a pool?

The Ritz-Carlton, Osaka has an indoor pool.

What luxury perks are available at The Ritz-Carlton, Osaka?

The Ritz-Carlton, Osaka features a full-service spa, an indoor pool and 4 restaurants. All guestrooms come with Frette Italian sheets and 24-hour room service.

What makes The Ritz-Carlton, Osaka a romantic place to stay?

1 hot tub and couples spa treatments, as well as Frette Italian sheets and massage services available in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton, Osaka.

Is The Ritz-Carlton, Osaka family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton, Osaka is a hit with families.

Does The Ritz-Carlton, Osaka serve breakfast?

You bet, full brekkie is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at The Ritz-Carlton, Osaka?

No, The Ritz-Carlton, Osaka does not offer an airport shuttle service.

Is there a bar or restaurant at The Ritz-Carlton, Osaka?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ritz-Carlton, Osaka?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at The Ritz-Carlton, Osaka?

No, pets are not allowed.

The Ritz-Carlton, Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 776 out of 1001 reviews" "
Rating 8 - Good. 161 out of 1001 reviews" "
Rating 6 - Okay. 34 out of 1001 reviews" "
Rating 4 - Poor. 15 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class hotel. Everything is top end. Staff are amazing and helpful. What you would expect from a Japanese 5* hotel.
Stayed 6 nights in Sep 2024

10/10 Excellent

Sang Hoon

Liked: Cleanliness, staff & service, property conditions & facilities
Thus hotel has 4 superb restaurant(Japanese, French, Chinese and Italian). Also, lobby lounge afternoon tea is great option for relax. It has small spa but clean and hot spring level water! Best and professional staff, especially at lobby lounge!
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. A classic
Stayed 4 nights in Sep 2024

10/10 Excellent

rupinder, Fresno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Yun Sang, Taiwai

.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Liliana

Stayed 2 nights in Jun 2024

10/10 Excellent

anshu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing. Connected to the subway at the main stations and was easy to go everywhere.
Stayed 4 nights in Jun 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service.
Stayed 1 night in Jun 2024

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great treatment!
Simon the manager was so amazing and thoughtful took care of our family in every possible way. The staff was out of this world Every little detail they seemed to know what we needed and wanted before even thinking about it. We celebrated my son’s birthday and I cant think of a better place than the Ritz to stay. Every day I was more surprised than the previous about how thoughtful they were in making our stay as perfect as it could get. Mounir my French friend will be missed. Just how cozy it felt to be there and all the help in arrangements for our birthday celebration and advises on how to get around. I was sadly under the weather one day and they took care of me like family. This trip will certainly be memorable. Thank you Simon and the entire staff for such a beautiful time
Stayed 2 nights in Jun 2024

10/10 Excellent

Clifford, Sarasota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what you would expect. Staff was overly helpful and considerate. 5 stairs!!!
Stayed 4 nights in Jun 2024

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very elegant hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Gaston

Stayed 4 nights in Jun 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel experience we have ever had. Everything was perfect!
Stayed 2 nights in May 2024

10/10 Excellent

Kum-Yan

Stayed 3 nights in May 2024

6/10 Okay

Tara

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful, staff attentive and friendly, breakfast buffet amazing and the room lovely. Great location for exploring as only a short walk to the station.
Stayed 7 nights in Mar 2024

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will stay here again.
Very beautiful Ritz in the center of Umeda. It is connected to Osaka station via underpass, about 8 minutes walk. Room is spacious and elegantly decorated. Hotel restaurants and lounges are equally elegant and up-scale. Loyalty manager checked us in and checked us out. A gentleman from New Zealand, indeed very welcoming. Endless dining options around.
Stayed 2 nights in Mar 2024

10/10 Excellent

Heriberto

Stayed 3 nights in Apr 2024

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Shirline

Stayed 4 nights in Mar 2024

10/10 Excellent

Yeh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ritz Carlton hotel has been the best hotel my wife and I have stayed. The staff at the check in counter, doorman, restaurants and servers are top notched. The Manager actually took us to our room after check in and showed us around the hotel. It is simply the Best Hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Best breakfast ever in all the ritz properties that i stayed
Stayed 2 nights in Feb 2024

4/10 Poor

Ian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was great. Room was subpar for pricing with limited services. Wouldnt stay there again.
Stayed 1 night in Feb 2024

10/10 Excellent

Zabrien

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing
Stayed 1 night in Feb 2024