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InterContinental Hanoi Landmark72 by IHG

5.0 star property
Luxury Hanoi hotel in Nam Từ Liêm with 2 restaurants

Photo gallery for InterContinental Hanoi Landmark72 by IHG

Suite (Ambassador)
Outdoor pool, open 6 AM to 9:30 PM, pool umbrellas, pool loungers
Exterior
1 bedroom, premium bedding, pillow-top beds, minibar
Daily buffet breakfast (VND 587500 per person)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Housekeeping
The current price is AU$209
includes taxes & fees
2 Mar - 3 Mar

Explore the area

Map
Keangnam Hanoi Landmark Tower , Plot E6, Cau Giay, Me Tri Ward, Tu Liem District, Hanoi, 10000
  • Keangnam Landmark Tower 72
    ‪2 min walk‬
  • Hanoi Museum
    ‪13 min walk‬
  • National Exhibition Construction Center
    ‪14 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪42 min drive‬

Room options

View all photos for Suite (Ambassador)

Suite (Ambassador)

Suite (Ambassador)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 138 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Classic Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Classic Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

1 bedroom, premium bedding, pillow-top beds, minibar

Classic Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Classic Room, 2 Single Beds

1 bedroom, premium bedding, pillow-top beds, minibar

Classic Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Premium Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club lounge access

1 bedroom, premium bedding, pillow-top beds, minibar

Premium Room, 1 King Bed, Club lounge access

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club lounge access

Classic Room, 1 King Bed, Club lounge access

Classic Room, 1 King Bed, Club lounge access

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access

Junior Suite, 1 King Bed, Club lounge access

Junior Suite, 1 King Bed, Club lounge access

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 92 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 148 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
  • 348 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Premium Room, 2 Single Beds, Club lounge access

1 bedroom, premium bedding, pillow-top beds, minibar

Premium Room, 2 Single Beds, Club lounge access

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
  • 56 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds

1 bedroom, premium bedding, pillow-top beds, minibar

Premium Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
  • 56 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Club lounge access

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 2 Single Beds, Club lounge access

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Club lounge access

Suite, 1 Bedroom, Club lounge access

Suite, 1 Bedroom, Club lounge access

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 112 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

InterContinental Hanoi Westlake by IHG

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, (1003)
The price is AU$243
for 1 room
includes taxes & fees
8 Mar - 9 Mar
InterContinental Hanoi Westlake by IHG

About the area

Hanoi

A luxury stay in Hanoi awaits you at InterContinental Hanoi Landmark72 by IHG. Within steps you'll find Keangnam Landmark Tower 72 and you'll be within a 20-minute stroll of Vietnam National Convention Center. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .The restaurant, 3 Spoons, serves international cuisine and is open for breakfast, brunch, lunch and dinner. The Hive Lounge is the hotel's own lobby lounge, serving drinks along with brunch and lunch. Enjoy the outdoor swimming pool, 24-hour gym, sauna and kids' swimming pool. 30785 square feet (2860 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and spa services. Buffet breakfast is available daily between 6 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Nam Từ Liêm hotel, you'll be 2.8 km (1.7 mi) from Indochina Plaza Ha Noi and 2.9 km (1.8 mi) from My Dinh National Stadium.

What's nearby

  • Keangnam Landmark Tower 72 - 2 min walk
  • Vietnam National Convention Center - 17 min walk
  • Indochina Plaza Ha Noi - 3 min drive
  • Lotte Center Hanoi - 6 min drive
  • My Dinh National Stadium - 6 min drive

Getting around

  • Hanoi Van Dien Station - 10 min drive
  • Ga Hà Đông Station - 38 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 42 min drive

Restaurants

  • ‪Club InterContinental - ‬1 min walk
  • ‪3Spoons - ‬1 min walk
  • ‪Bigmama - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Stellar Steakhouse - ‬6 min walk

About this property

InterContinental Hanoi Landmark72 by IHG

Luxury Hanoi hotel in Nam Từ Liêm with 2 restaurants
InterContinental Hanoi Landmark72 by IHG offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 30785 square feet (2860 square metres) and includes a conference centre. A children's pool, a sauna, and spa services are also featured at the luxury InterContinental Hanoi Landmark72 by IHG. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Hanoi hotel is smoke free.

  • 359 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 30785 sq ft of conference space
  • 2860 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
InterContinental Hanoi Landmark72 by IHG offers 359 air-conditioned accommodations with iPod docking stations and MP3 docking stations. This individually decorated and furnished accommodation includes desk chairs. Pillowtop beds feature premium bedding. A pillow menu is available. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include a separate bath and shower with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include minibars and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

Chinese (Mandarin), Dutch, English, French, German, Italian, Japanese, Korean, Malay, Portuguese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: VND 587,500 for adults and VND 293,750 for children
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • 3 Spoons
  • Q Bar
  • Stellar Steakhouse
  • The Hive Lounge

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (30,785 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Doorbell and phone notification
  • High-pile carpet in room
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [In-Room Club InterContinental Lounge]
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from February 5 2025 to February 28 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 1175000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 587500 for adults and from VND 293750 for children
  • Airport shuttle fee: VND 1850000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1175000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6 AM to 9:30 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hanoi Landmark72 Hotel
InterContinental Landmark72 Hotel
InterContinental Landmark72
InterContinental Hanoi Landmark72
InterContinental Hanoi Landmark72 by IHG Hotel
InterContinental Hanoi Landmark72 by IHG Hanoi
InterContinental Hanoi Landmark72 an IHG Hotel
InterContinental Hanoi Landmark72 by IHG Hotel Hanoi

Frequently asked questions

What is the cancellation policy at InterContinental Hanoi Landmark72 by IHG?

InterContinental Hanoi Landmark72 by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Hanoi Landmark72 by IHG?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at InterContinental Hanoi Landmark72 by IHG on 2 Mar 2025 start from AU$209.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Hanoi Landmark72 by IHG?

Yep, InterContinental Hanoi Landmark72 by IHG has a free self car park.

Is there a spa on site at InterContinental Hanoi Landmark72 by IHG?

Yep, there is an onsite spa at InterContinental Hanoi Landmark72 by IHG. You'll enjoy services like massages.

Does InterContinental Hanoi Landmark72 by IHG have a pool?

InterContinental Hanoi Landmark72 by IHG has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6 AM to 9:30 PM. The swimming pool will be unavailable from February 5 2025 to February 28 2025 (dates subject to change).

What luxury perks are available at InterContinental Hanoi Landmark72 by IHG?

InterContinental Hanoi Landmark72 by IHG features a full-service spa, a health club and an outdoor pool. All guestrooms come with deep soaking tubs, hydromassage showerheads and pillowtop beds.

What makes InterContinental Hanoi Landmark72 by IHG a romantic place to stay?

A bar and 24-hour room service, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at InterContinental Hanoi Landmark72 by IHG.

Is InterContinental Hanoi Landmark72 by IHG family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Hanoi Landmark72 by IHG is a hit with families.

Are there hot tubs in the rooms at InterContinental Hanoi Landmark72 by IHG?

No, but there are deep-soaking baths in the guestrooms.

Does InterContinental Hanoi Landmark72 by IHG serve breakfast?

Yeah, buffet breakfast is on offer daily from 6 AM to 10 AM.

Is there a free airport shuttle available at InterContinental Hanoi Landmark72 by IHG?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at InterContinental Hanoi Landmark72 by IHG?

Yep, you can grab a meal at InterContinental Hanoi Landmark72 by IHG's onsite restaurant that serves international cuisine.

What time are check-in & check-out at InterContinental Hanoi Landmark72 by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at InterContinental Hanoi Landmark72 by IHG?

No, only service animals are allowed.

InterContinental Hanoi Landmark72 by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 449 out of 568 reviews
Rating 8 - Good. 90 out of 568 reviews
Rating 6 - Okay. 23 out of 568 reviews
Rating 4 - Poor. 2 out of 568 reviews
Rating 2 - Terrible. 4 out of 568 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 3 nights in Nov 2024

10/10 Excellent

Priya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is amazing It is 72 floors ! View is breathtaking The staffs were very attentive It’s a bit away from the old quarters but I don’t think you can actually walk anywhere in Hanoi Definitely one of my best hotel stays ever
Stayed 3 nights in Oct 2024

10/10 Excellent

izumi

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
a bit far from everything. But Grab was very convenient to use in Hanoi, so, it can be compromised. hotel itself is excellent. our package included daily bf & dinner. dinner buffet on the first night was incredible. set menu dinner on the second night had only 1 choice. i just imagined if someone had allergy of main course…. i loved their selection of tea, Epicurean, local tea brand. Staff were very friendly and efficient. View from the room was superb!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are accustomed to western lifestyle and comfort, this is probably the best hotel in Hanoi to stay at. Friendly staff who are ready to make your stay as enjoyable as possible. Would suggest to add on the breakfast option as the variety of local, Korean and western food made it highly enjoyable and a reason to wake up early each morning. Also, the hotel has its own private 24 hr fitness center, as well as access to the Landmark center gym which has equipment and machines similar to a 24 Hour Fitness. This is a very important criteria to my hotel selection as most Asia hotels are limited in the number of heavy dumbbells and weights. The Landmark center gym has a bench press rack, smith machine and plenty of weight machines that focus on pretty much all body areas. Overall, I would highly recommend this hotel to anyone staying in Hanoi!
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel away from city centre.
Staff and service were excellent, and other aspects were good to excellent. Distance from centre of city was a challenge in terms of unpredictable time needed.
Stayed 4 nights in Oct 2024

10/10 Excellent

Il Kyung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy staying here. Staffs, service, food are all nice. I am visiting here 4-5 times a year with my wife for rest. We are always happy,
Stayed 2 nights in Oct 2024

10/10 Excellent

David Hieu

Stayed 2 nights in Sep 2024

10/10 Excellent

David Hieu

Stayed 5 nights in Sep 2024

10/10 Excellent

Il Kyung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very nice and kind. Carpet is kind of old. It needs to clean or replace. Other than that we are very happy and satisfied
Stayed 2 nights in Aug 2024

8/10 Good

NiChen

Great service & nice view
Stayed 2 nights in Jul 2024

10/10 Excellent

Il Kyung

Travelled with family
Staffs and service is excellent. Executive staffs are very good. And service as well.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Hieu Nhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uniqe: pretty waiting hall and friendly staff Didn’t like: nothing
Stayed 1 night in Jul 2024

8/10 Good

Hieu Nhan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

YEA-LAN, TAIPEI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel but it is not so accommodating on my request of canceling due to client's change in schedule. I booked the hotel and next day need to change but they do not let us change. In the end our company has to let another person stay at the hotel. And the client need to book for another period for the month but i will not book here as it is not very flexible in letting us make changes.
Stayed 4 nights in Jun 2024

10/10 Excellent

Nazmul, Roslyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Super nice and helpful staff all through.
Stayed 2 nights in May 2024

10/10 Excellent

IVAN, TAIPEI

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
None
Stayed 3 nights in Jul 2023

2/10 Terrible

IVAN, TAIPEI

Business traveller, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been booking this hotel for my clients and colleagues. Today I made a mistake in booking as clients want to change flight day. I did book with a mistake of non refundable. But I thought as a loyal customer they can refund without cancelation fee. However, they refused. I booked on Friday and asked on Friday night. They still refuse. I think this is very unethical and with no mercy.
Stayed 1 night in Oct 2023

10/10 Excellent

Nishant

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

sruth

Liked: Cleanliness, staff & service, property conditions & facilities
No shopping Malls nearby
Stayed 2 nights in May 2024

10/10 Excellent

RuiGuang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in May 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is amazingly clean with great view. Breakfast is so delicious.
Stayed 4 nights in Mar 2024

10/10 Excellent

Sun Hong

Liked: Staff & service
Stayed 3 nights in May 2024

10/10 Excellent

PASCAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect. Service: perfect. Comfort: perfect
Stayed 5 nights in Apr 2024