InterContinental Hanoi Westlake, an IHG Hotel

5.0 star property
Luxury Hanoi hotel in Tay Ho with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Hanoi Westlake, an IHG Hotel

Property amenity
Property grounds
3 bars/lounges, swim-up bar, poolside bar
Classic Room (Upgraded) | Exterior
3 bars/lounges, swim-up bar, poolside bar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Room service
  • Gym
The price is AU$232
includes taxes & fees
24 Jan - 25 Jan 2025

Explore the area

Map
5 Tu Hoa, Hanoi, 10000
  • West Lake
    2 min walk
  • Tran Quoc Pagoda
    2 min drive
  • Ho Chi Minh Mausoleum
    3 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    30 min drive

Room options

Classic Room, 1 King Bed, City View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room (Upgraded)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • Partial lake view
  • Sleeps 3
  • 1 Single Bed

Suite, 1 Bedroom, Overwater (Residence)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Select Comfort bed
Rainfall showerhead
  • 86 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

Classic Room, 1 King Bed, Accessible Bathtub, City View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Single Beds, Lake View (Club)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

Junior Suite, 1 King Bed, Lake View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 60 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Single Beds, Lake View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

Suite, 1 Bedroom, City View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

Classic Room, 1 King Bed, Lake View (Club)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Single Beds, City View, Overwater

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Suite, 1 Bedroom, Lake View

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
  • 70 sq m
  • Lake view
  • Sleeps 3
  • 1 Single Bed

Junior Suite, 1 King Bed, City View

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Lake View, Overwater

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Overwater (Residence)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
Pillow menu
2 bedrooms
Select Comfort bed
  • 129 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed

Classic Room, 2 Single Beds, Lake View, Overwater

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

Presidential Suite, Multiple Beds, Lake View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
2 bedrooms
Select Comfort bed
Rainfall showerhead
  • Lake view
  • Sleeps 6
  • 2 King Beds

Classic Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

Classic Room, 2 Single Beds, City View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Classic Room, 2 Single Beds, City View (Club)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Classic Room, 1 King Bed, City View (Club)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, City View, Overwater

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Lake View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Select Comfort bed
Rainfall showerhead
Private bathroom
  • 43 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Suite, 3 Bedrooms, Overwater (Residence)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
3 bedrooms
Select Comfort bed
Rainfall showerhead
  • 172 sq m
  • Partial lake view
  • Sleeps 6
  • 1 Single Bed

Similar properties

About the area

Hanoi

A luxury stay in the heart of Hanoi awaits you at InterContinental Hanoi Westlake, an IHG Hotel. You'll be 0.1 km (0.1 mi) from West Lake and 3.1 km (1.9 mi) from Ho Chi Minh Mausoleum. Highlights at this hotel include 3 restaurants, 3 bars/lounges and a full-service spa. .The restaurant, Cafe Du Lac, serves international cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym, sauna and kids' swimming pool. Business amenities include meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Tay Ho hotel, you'll be 3.1 km (1.9 mi) from Dong Xuan Market and 3.7 km (2.3 mi) from Hanoi Old Town Night Market.

What's nearby

  • West Lake - 2 min walk
  • Ho Chi Minh Mausoleum - 3 min drive
  • Dong Xuan Market - 4 min drive
  • Hoan Kiem Lake - 5 min drive
  • Hanoi Old Town Night Market - 5 min drive

Getting around

  • Hanoi Long Bien Station - 8 min drive
  • Ga Co Loa Station - 14 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 30 min drive

Restaurants

  • ‪Oven D'or Restaurant - ‬3 min walk
  • ‪Sheraton Hanoi Lobby Lounge - ‬3 min walk
  • ‪Dân Tộc Quán - ‬4 min walk
  • ‪The Slavic Teahouse - ‬4 min walk
  • ‪Sheraton Club Lounge - ‬3 min walk

About this property

InterContinental Hanoi Westlake, an IHG Hotel

Luxury Hanoi hotel in Tay Ho with 3 restaurants
InterContinental Hanoi Westlake, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A children's pool, a sauna, and spa services are also featured at the luxury InterContinental Hanoi Westlake, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Hanoi hotel.

  • 318 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
InterContinental Hanoi Westlake, an IHG Hotel offers 318 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature Select Comfort mattresses. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include massages.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 23 for adults and USD 11.50 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Du Lac
  • Milan
  • Saigon

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Front entrance ramp
  • Lift (98 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.36 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 23 for adults and from USD 11.5 for children
  • Airport shuttle fee: USD 88 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.36 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hanoi Westlake InterContinental
InterContinental Hanoi Westlake
InterContinental Westlake
InterContinental Westlake Hotel
InterContinental Westlake Hotel Hanoi
Intercontinental Hanoi Westlake Hotel Hanoi
InterContinental Hanoi Westlake Hotel
InterContinental Hanoi Westlake
InterContinental Hanoi Westlake, an IHG Hotel Hotel
InterContinental Hanoi Westlake, an IHG Hotel Hanoi
InterContinental Hanoi Westlake, an IHG Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at InterContinental Hanoi Westlake, an IHG Hotel?

InterContinental Hanoi Westlake, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Hanoi Westlake, an IHG Hotel?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at InterContinental Hanoi Westlake, an IHG Hotel on 24 Jan 2025 start from AU$232.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Hanoi Westlake, an IHG Hotel?

Yep, InterContinental Hanoi Westlake, an IHG Hotel has a free self car park.

Is there a spa on site at InterContinental Hanoi Westlake, an IHG Hotel?

Yep, there is an onsite spa at InterContinental Hanoi Westlake, an IHG Hotel. You'll enjoy services like massages.

Does InterContinental Hanoi Westlake, an IHG Hotel have a pool?

InterContinental Hanoi Westlake, an IHG Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at InterContinental Hanoi Westlake, an IHG Hotel?

InterContinental Hanoi Westlake, an IHG Hotel features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with deep soaking tubs, Select Comfort beds and 24-hour room service.

What makes InterContinental Hanoi Westlake, an IHG Hotel a romantic place to stay?

Couples spa treatments and pool-view dining, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at InterContinental Hanoi Westlake, an IHG Hotel.

Is InterContinental Hanoi Westlake, an IHG Hotel family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Hanoi Westlake, an IHG Hotel is a hit with families.

Are there hot tubs in the rooms at InterContinental Hanoi Westlake, an IHG Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does InterContinental Hanoi Westlake, an IHG Hotel serve breakfast?

Yeah, buffet brekkie is served daily between 6 AM and 10:30 AM.

Is there a free airport shuttle available at InterContinental Hanoi Westlake, an IHG Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at InterContinental Hanoi Westlake, an IHG Hotel?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Hanoi Westlake, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at InterContinental Hanoi Westlake, an IHG Hotel?

No, pets are not allowed.

InterContinental Hanoi Westlake, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 611 out of 1001 reviews" "
Rating 8 - Good. 282 out of 1001 reviews" "
Rating 6 - Okay. 60 out of 1001 reviews" "
Rating 4 - Poor. 25 out of 1001 reviews" "
Rating 2 - Terrible. 23 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dan, HUNTINGTON BEACH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Dominic

Liked: Staff & service
Our room leaked.
Stayed 1 night in Sep 2024

10/10 Excellent

Amritpal Singh, Burnaby

Liked: Cleanliness, staff & service, property conditions & facilities
5 star property and service
Stayed 8 nights in Aug 2024

10/10 Excellent

Cham Cham

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Keir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel that pleases for everything. Very 5 star
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for a few days away from the bustle of the old quarter. Beware you don’t get IHG points if you book via Expedia
Stayed 4 nights in Jul 2024

10/10 Excellent

Chang Su

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a luxury hotel, although outdated. OK overall and breakfast was good enough
Stayed 3 nights in Jul 2024

10/10 Excellent

Krunal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Krunal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The on water - lake view rooms from the Resident Pavillion are just amazing. Rooms very super clean. Service is amazing and all staff are very courteous. Swimming Pool is well maintained.
Stayed 1 night in Jul 2024

6/10 Okay

Harjeet

Travelled with group
Liked: Cleanliness, staff & service
This is a very old property
Stayed 2 nights in Jun 2024

8/10 Good

Naohisa

Liked: Property conditions & facilities
Time to update some area such as building.
Stayed 3 nights in Jul 2024

10/10 Excellent

Huijia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very beautiful hotel with luxury room.
Stayed 1 night in Apr 2024

10/10 Excellent

Hector, MIAMI

Stayed 1 night in Jul 2024

10/10 Excellent

Ka Yee

Stayed 2 nights in Jun 2024

10/10 Excellent

Misty

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely LOVED this hotel. The morning views were amazing. So much fun to look out to the water and it's so quiet. Food was great as well.
Stayed 2 nights in Jun 2024

6/10 Okay

Satyakam

Liked: Cleanliness, room comfort
Disliked: Staff & service
Lovely property .. service could improve
Stay overall was nice. Sunset restaurant went an extra mile to accommodate us for a late dinner. Room was good. The only negative was the check out experience. We were in a big hurry as we were late for our flight and the check out staff did nothing to help. Rather delayed the final billing due to a confusion at their end
Stayed 1 night in Jun 2024

6/10 Okay

Myongjee

Travelled with group
Liked: Cleanliness, staff & service
Located in a quiet area, but far from the key areas for fun. I was aware of this while booking the hotel but it was actually not the most convenient once I arrived at the destination. Hotel is okay, not as nice as the pictures. Facility was kind of outdated. If you are visiting for just a few days as a traveler, I recommend staying in the Old Quarter area instead.
Stayed 3 nights in Jun 2024

10/10 Excellent

Noboru

Stayed 4 nights in Jun 2024

10/10 Excellent

Amal

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was beyond expectations .The service was royal and the staff were helpful and friendly. Pillows and bed were comfortable. The carpet in the rooms looks old and you have to take a taxi or grab to go anywhere.
Stayed 3 nights in Jun 2024

8/10 Good

hee poong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quite easy going hotels with very attentive staffs
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the lake rooms were the best. Made you feel like you were away.
Stayed 5 nights in May 2024

6/10 Okay

Christine

Stayed 3 nights in May 2024

8/10 Good

Son

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect except the neighborhood was not very clean. Excellent bell boy (Tan). Excellent kitchen staffs.
Stayed 3 nights in May 2024

10/10 Excellent

Salah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 2 nights in May 2024

10/10 Excellent

Jason Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
The hotel is in a quiet part of Hanoi, about 20 minutes or so from the Old Quarter. The outdoor look is a bit dated, but the room was comfortable. Excellent staff and service.
Stayed 4 nights in Apr 2024