InterContinental Hanoi Westlake, an IHG Hotel: Deals & Reviews (Hanoi, VNM)

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Luxury Hanoi hotel in Tay Ho with 3 restaurants

Dates

December 2024

January 2025

3 bars/lounges, swim-up bar, poolside bar

Classic Room, 1 King Bed, City View, Overwater | City view

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Spa

Explore the area

5 Tu Hoa, Hanoi, 10000

West Lake
2 min walk
Ho Chi Minh Mausoleum
3 min drive
Dong Xuan Market
4 min drive
Hanoi (HAN-Noi Bai Intl.)
30 min drive

Room options

Select Comfort beds, minibar, in-room safe, desk

Classic Room, 1 King Bed, City View

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Deep-soaking bath

Hairdryer

43 sq m
City view
Sleeps 3
1 King Bed

Classic Room (Upgraded)

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Deep-soaking bath

Hairdryer

43 sq m
Partial lake view
Sleeps 3
1 Single Bed

Suite, 1 Bedroom, Overwater (Residence)

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Separate bedroom

Deep-soaking bath

86 sq m
City view
Sleeps 2
1 Single Bed

Classic Room, 1 King Bed, Accessible Bathtub, City View

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Deep-soaking bath

Hairdryer

43 sq m
City view
Sleeps 3
1 King Bed

Classic Room, 2 Single Beds, Lake View (Club)

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Deep-soaking bath

Hairdryer

43 sq m
Lake view
Sleeps 3
2 Single Beds

Junior Suite, 1 King Bed, Lake View

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Deep-soaking bath

Hairdryer

60 sq m
Lake view
Sleeps 3
1 King Bed

Classic Room, 2 Single Beds, Lake View

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Deep-soaking bath

Hairdryer

43 sq m
Lake view
Sleeps 3
2 Single Beds

Suite, 1 Bedroom, City View

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Deep-soaking bath

Hairdryer

43 sq m
City view
Sleeps 3
1 Single Bed

Classic Room, 1 King Bed, Lake View (Club)

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Deep-soaking bath

Hairdryer

43 sq m
Lake view
Sleeps 3
1 King Bed

Classic Room, 2 Single Beds, City View, Overwater

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Deep-soaking bath

Hairdryer

43 sq m
City view
Sleeps 3
2 Single Beds

Suite, 1 Bedroom, Lake View

Highlights

Balcony

Air conditioning

Club Lounge

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Deep-soaking bath

70 sq m
Lake view
Sleeps 3
1 Single Bed

Junior Suite, 1 King Bed, City View

Highlights

Balcony

Air conditioning

Club Lounge

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Deep-soaking bath

50 sq m
City view
Sleeps 3
1 King Bed

Classic Room, 1 King Bed, Lake View, Overwater

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Deep-soaking bath

Hairdryer

43 sq m
Lake view
Sleeps 3
1 King Bed

Suite, 2 Bedrooms, Overwater (Residence)

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Washer/dryer

Pillow menu

Select Comfort bed

2 bedrooms

129 sq m
City view
Sleeps 4
1 Single Bed

Classic Room, 2 Single Beds, Lake View, Overwater

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Deep-soaking bath

Hairdryer

43 sq m
Lake view
Sleeps 3
2 Single Beds

Presidential Suite, Multiple Beds, Lake View

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

2 bedrooms

Deep-soaking bath

Lake view
Sleeps 6
2 King Beds

Classic Room

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Deep-soaking bath

Hairdryer

43 sq m
City view
Sleeps 3
1 Single Bed

Classic Room, 2 Single Beds, City View

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Deep-soaking bath

Hairdryer

43 sq m
City view
Sleeps 3
2 Single Beds

Classic Room, 2 Single Beds, City View (Club)

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Deep-soaking bath

Hairdryer

43 sq m
City view
Sleeps 3
2 Single Beds

Classic Room, 1 King Bed, City View (Club)

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Deep-soaking bath

Hairdryer

43 sq m
City view
Sleeps 3
1 King Bed

Classic Room, 1 King Bed, City View, Overwater

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Deep-soaking bath

Hairdryer

43 sq m
City view
Sleeps 3
1 King Bed

Classic Room, 1 King Bed, Lake View

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

Deep-soaking bath

Hairdryer

43 sq m
Lake view
Sleeps 3
1 King Bed

Suite, 3 Bedrooms, Overwater (Residence)

Highlights

Balcony

Air conditioning

Free cots/infant beds

LCD TV

Pillow menu

Select Comfort bed

3 bedrooms

Deep-soaking bath

172 sq m
Partial lake view
Sleeps 6
1 Single Bed

Similar properties

Pool

Spa

Kids pool

Parking included

for 1 night

includes taxes & fees

8 Dec - 9 Dec

About the area

Hanoi

A luxury stay in the heart of Hanoi awaits you at InterContinental Hanoi Westlake, an IHG Hotel. You'll be 0.1 km (0.1 mi) from West Lake and 3.1 km (1.9 mi) from Ho Chi Minh Mausoleum. Highlights at this hotel include 3 restaurants, 3 bars/lounges and a full-service spa. .The restaurant, Cafe Du Lac, serves international cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym, sauna and kids' swimming pool. Business amenities include meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Tay Ho hotel, you'll be 3.1 km (1.9 mi) from Dong Xuan Market and 3.7 km (2.3 mi) from Hanoi Old Town Night Market.

What's nearby

West Lake - 2 min walk - 0.2 km
Ho Chi Minh Mausoleum - 3 min drive - 3.0 km
Dong Xuan Market - 4 min drive - 3.3 km
Hoan Kiem Lake - 5 min drive - 4.5 km
Hanoi Old Town Night Market - 5 min drive - 4.7 km

Getting around

Hanoi Long Bien Station - 8 min drive
Ga Co Loa Station - 14 min drive
Hanoi (HAN-Noi Bai Intl.) - 30 min drive

Restaurants

‪Oven D'or Restaurant - ‬3 min walk
‪Sheraton Hanoi Lobby Lounge - ‬3 min walk
‪Dân Tộc Quán - ‬4 min walk
‪The Slavic Teahouse - ‬4 min walk
‪Sheraton Club Lounge - ‬3 min walk

About this property

InterContinental Hanoi Westlake, an IHG Hotel

Luxury Hanoi hotel in Tay Ho with 3 restaurants

InterContinental Hanoi Westlake, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A children's pool, a sauna, and spa services are also featured at the luxury InterContinental Hanoi Westlake, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Hanoi hotel.

318 guestrooms or units

5 levels

3 dining venues

3 bars or lounges

Conference rooms

Deli

Poolside lounge chairs

Umbrellas for the pool

Conference centre

Business facilities

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Library

Terrace

Garden

Gift shop

Newspapers in lobby (free)

Bellhop

Lift

Smoking in designated areas

Bar by the pool

Swim-up bar

InterContinental Hanoi Westlake, an IHG Hotel offers 318 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature Select Comfort mattresses. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include massages.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Vietnamese

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Limo/town car service
Free self parking on site

Food and drink

Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 23 for adults and USD 11.50 for children
3 bars/lounges
3 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Cafe Du Lac
Milan
Saigon

Family friendly

Children's pool
Free cot
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Business centre
Computer station
Conference centre
Meeting rooms

Outdoors

Garden
On a lake
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Couples treatment rooms
Massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
5 steps to reach entrance
Front entrance ramp
Lift (98 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchairs on site

5 floors
Ballroom
Banquet hall
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Free cot
Pillow menu
Rollaway/extra bed (surcharge)
Select Comfort mattress

Bathroom

Bathtub or shower
Deep soaking bathtub or rainfall showerhead
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided

Entertainment

LCD TV with premium channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar

Air conditioning
Desk
Free daily newspapers
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for USD 45.36 per night.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately USD 23 for adults and from USD 11.5 for children
Airport shuttle fee: USD 88 per vehicle (one-way)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 45.36 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a security system

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hanoi Westlake InterContinental

InterContinental Hanoi Westlake

InterContinental Westlake

InterContinental Westlake Hotel

InterContinental Westlake Hotel Hanoi

Intercontinental Hanoi Westlake Hotel Hanoi

InterContinental Hanoi Westlake Hotel

InterContinental Hanoi Westlake

InterContinental Hanoi Westlake, an IHG Hotel Hotel

InterContinental Hanoi Westlake, an IHG Hotel Hanoi

InterContinental Hanoi Westlake, an IHG Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at InterContinental Hanoi Westlake, an IHG Hotel?

InterContinental Hanoi Westlake, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Hanoi Westlake, an IHG Hotel?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at InterContinental Hanoi Westlake, an IHG Hotel on 13 Dec 2024 start from AU$230.2, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Hanoi Westlake, an IHG Hotel?

Yep, InterContinental Hanoi Westlake, an IHG Hotel has a free self car park.

Is there a spa on site at InterContinental Hanoi Westlake, an IHG Hotel?

Yep, there is an onsite spa at InterContinental Hanoi Westlake, an IHG Hotel. You'll enjoy services like massages.

Does InterContinental Hanoi Westlake, an IHG Hotel have a pool?

InterContinental Hanoi Westlake, an IHG Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at InterContinental Hanoi Westlake, an IHG Hotel?

InterContinental Hanoi Westlake, an IHG Hotel features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with deep soaking tubs, Select Comfort beds and 24-hour room service.

What makes InterContinental Hanoi Westlake, an IHG Hotel a romantic place to stay?

Couples spa treatments and pool-view dining, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at InterContinental Hanoi Westlake, an IHG Hotel.

Is InterContinental Hanoi Westlake, an IHG Hotel family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Hanoi Westlake, an IHG Hotel is a hit with families.

Are there hot tubs in the rooms at InterContinental Hanoi Westlake, an IHG Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does InterContinental Hanoi Westlake, an IHG Hotel serve breakfast?

Yeah, buffet brekkie is served daily between 6 AM and 10:30 AM.

Is there a free airport shuttle available at InterContinental Hanoi Westlake, an IHG Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at InterContinental Hanoi Westlake, an IHG Hotel?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Hanoi Westlake, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at InterContinental Hanoi Westlake, an IHG Hotel?

No, pets are not allowed.

InterContinental Hanoi Westlake, an IHG Hotel Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Keir

23 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A hotel that pleases for everything. Very 5 star

Stayed 4 nights in Aug 2024

10/10 Excellent

David

Travelled with family and small children

1 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent place for a few days away from the bustle of the old quarter. Beware you don’t get IHG points if you book via Expedia

Stayed 4 nights in Jul 2024

10/10 Excellent

Chang Su

Travelled with family

27 July 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a luxury hotel, although outdated. OK overall and breakfast was good enough

Stayed 3 nights in Jul 2024

10/10 Excellent

Krunal

18 July 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

Krunal

Travelled with family and small children

18 July 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The on water - lake view rooms from the Resident Pavillion are just amazing. Rooms very super clean. Service is amazing and all staff are very courteous. Swimming Pool is well maintained.

Stayed 1 night in Jul 2024

6/10 Okay

Harjeet

Travelled with group

16 July 2024

Liked: Cleanliness, staff & service

This is a very old property

Stayed 2 nights in Jun 2024

8/10 Good

Naohisa

15 July 2024

Liked: Property conditions & facilities

Time to update some area such as building.

Stayed 3 nights in Jul 2024

10/10 Excellent

Huijia

Travelled with family

13 July 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A very beautiful hotel with luxury room.

Stayed 1 night in Apr 2024

10/10 Excellent

Hector, MIAMI

11 July 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Ka Yee

9 July 2024

Stayed 2 nights in Jun 2024

10/10 Excellent

Misty

Business traveller

28 June 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely LOVED this hotel. The morning views were amazing. So much fun to look out to the water and it's so quiet. Food was great as well.

Stayed 2 nights in Jun 2024

6/10 Okay

Satyakam

27 June 2024

Liked: Cleanliness, room comfort

Disliked: Staff & service

Lovely property .. service could improve

Stay overall was nice. Sunset restaurant went an extra mile to accommodate us for a late dinner. Room was good. The only negative was the check out experience. We were in a big hurry as we were late for our flight and the check out staff did nothing to help. Rather delayed the final billing due to a confusion at their end

Stayed 1 night in Jun 2024

6/10 Okay

Myongjee

Travelled with group

16 June 2024

Liked: Cleanliness, staff & service

Located in a quiet area, but far from the key areas for fun. I was aware of this while booking the hotel but it was actually not the most convenient once I arrived at the destination. Hotel is okay, not as nice as the pictures. Facility was kind of outdated. If you are visiting for just a few days as a traveler, I recommend staying in the Old Quarter area instead.

Stayed 3 nights in Jun 2024

10/10 Excellent

Noboru

12 June 2024

Stayed 4 nights in Jun 2024

10/10 Excellent

Amal

Travelled with family and small children, Travelled with partner

11 June 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The breakfast was beyond expectations .The service was royal and the staff were helpful and friendly. Pillows and bed were comfortable. The carpet in the rooms looks old and you have to take a taxi or grab to go anywhere.

Stayed 3 nights in Jun 2024

8/10 Good

hee poong

Business traveller

8 June 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Quite easy going hotels with very attentive staffs

Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Business traveller

15 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

On the lake rooms were the best. Made you feel like you were away.

Stayed 5 nights in May 2024

6/10 Okay

Christine

13 May 2024

Stayed 3 nights in May 2024

8/10 Good

Son

Travelled with family

8 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was perfect except the neighborhood was not very clean. Excellent bell boy (Tan). Excellent kitchen staffs.

Stayed 3 nights in May 2024

10/10 Excellent

Salah

Travelled with family

8 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

👌

Stayed 2 nights in May 2024

10/10 Excellent

Jason Marc

5 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

The hotel is in a quiet part of Hanoi, about 20 minutes or so from the Old Quarter. The outdoor look is a bit dated, but the room was comfortable. Excellent staff and service.

Stayed 4 nights in Apr 2024

2/10 Terrible

SENTHIL

Travelled with family

4 May 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

It’s 20 years old property. Not maintained well and condition of the property is terrible. They has maintained only the reception lobby and restaurant. Rooms are too small and lot of lizards and mosquitoes. Do not recommend to this property at all. Not worth for money. Great, if hotels.com consider refunding partial.

Stayed 3 nights in Apr 2024

6/10 Okay

Minoru

3 May 2024

Disliked: Staff & service

Hotel staff were not well trained, saucy and arrogant attitude to the customers.

Stayed 2 nights in Apr 2024

10/10 Excellent

Karan

28 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and staff

Stayed 1 night in Apr 2024

10/10 Excellent

Huijia

Travelled with family

26 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very professional service and beautiful facilities

Stayed 1 night in Apr 2024

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InterContinental Hanoi Westlake, an IHG Hotel

Photo gallery for InterContinental Hanoi Westlake, an IHG Hotel

Reviews

Wonderful

Popular amenities

Explore the area

Room options

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View

Highlights

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Classic Room (Upgraded)

Highlights

View all photos for Suite, 1 Bedroom, Overwater (Residence)

Suite, 1 Bedroom, Overwater (Residence)

Highlights

View all photos for Classic Room, 1 King Bed, Accessible Bathtub, City View

Classic Room, 1 King Bed, Accessible Bathtub, City View

Highlights

View all photos for Classic Room, 2 Single Beds, Lake View (Club)

Classic Room, 2 Single Beds, Lake View (Club)

Highlights

View all photos for Junior Suite, 1 King Bed, Lake View

Junior Suite, 1 King Bed, Lake View

Highlights

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Classic Room, 2 Single Beds, Lake View

Highlights

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

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View all photos for Classic Room, 1 King Bed, Lake View (Club)

Classic Room, 1 King Bed, Lake View (Club)

Highlights

View all photos for Classic Room, 2 Single Beds, City View, Overwater

Classic Room, 2 Single Beds, City View, Overwater

Highlights

View all photos for Suite, 1 Bedroom, Lake View

Suite, 1 Bedroom, Lake View

Highlights

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

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Classic Room, 1 King Bed, Lake View, Overwater

Highlights

View all photos for Suite, 2 Bedrooms, Overwater (Residence)

Suite, 2 Bedrooms, Overwater (Residence)

Highlights

View all photos for Classic Room, 2 Single Beds, Lake View, Overwater

Classic Room, 2 Single Beds, Lake View, Overwater

Highlights

View all photos for Presidential Suite, Multiple Beds, Lake View

Presidential Suite, Multiple Beds, Lake View

Highlights

View all photos for Classic Room

Classic Room

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View all photos for Classic Room, 2 Single Beds, City View

Classic Room, 2 Single Beds, City View

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View all photos for Classic Room, 2 Single Beds, City View (Club)

Classic Room, 2 Single Beds, City View (Club)

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View all photos for Classic Room, 1 King Bed, City View (Club)

Classic Room, 1 King Bed, City View (Club)

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View all photos for Classic Room, 1 King Bed, City View, Overwater

Classic Room, 1 King Bed, City View, Overwater

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View all photos for Classic Room, 1 King Bed, Lake View

Classic Room, 1 King Bed, Lake View

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View all photos for Suite, 3 Bedrooms, Overwater (Residence)

Suite, 3 Bedrooms, Overwater (Residence)

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