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Hilton Garden Inn Jacksonville Downtown Southbank

3.0 star property
Jacksonville hotel in Southside with fitness centre and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton Garden Inn Jacksonville Downtown Southbank

Lobby
Outdoor pool
Outdoor pool
Exterior
Presidential Suite, 1 King | Living area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available

Explore the area

Map
1201 Kings Avenue, Jacksonville, FL, 32207
  • Baptist Medical Center Jacksonville
    15 min walk
  • Museum of Science and History
    16 min walk
  • Florida Theatre
    3 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    22 min drive

Room options

View all photos for Room, 2 Queens, Accessible w/ Roll In Shower

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queens, Accessible w/ Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King, Accessible w/ Roll In Shower

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King, Accessible w/ Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen

37-inch LCD TV with satellite channels, TV

Junior Suite, 2 Queen

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King, Mobility Access w/ Tub

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King, Mobility Access w/ Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King, Hearing Accessible

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King

Presidential Suite, 1 King

Presidential Suite, 1 King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen, Hearing Accessible

37-inch LCD TV with satellite channels, TV

Junior Suite, 1 Queen, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queens, Accessible w/ Bathtub

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queens, Accessible w/ Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King

37-inch LCD TV with satellite channels, TV

Junior Suite, 1 King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen, Hearing Accessible

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queen, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queens, Accessible

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queens, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queen

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby lounge
Southbank Hotel by Marriott Jacksonville Riverwalk
Pool
Pet-friendly
Free WiFi
Restaurant
4.1 out of 5, Very good, (1230)
The price is AU$251
for 1 night
includes taxes & fees
30 Nov - 1 Dec
Southbank Hotel by Marriott Jacksonville Riverwalk

About the area

Jacksonville

Hilton Garden Inn Jacksonville Downtown Southbank places you in the centre of Jacksonville, within just a 15-minute stroll of Jacksonville Historical Center and San Marco Theatre. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .Garden Grill is open for breakfast and dinner. Bar 1201 is the hotel's own bar. Enjoy the outdoor swimming pool and gym. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Southside hotel include EverBank Stadium and VyStar Veterans Memorial Arena.

What's nearby

  • Florida Theatre - 3 min drive
  • VyStar Veterans Memorial Arena - 5 min drive
  • EverBank Stadium - 6 min drive
  • Daily's Place - 6 min drive
  • Prime F. Osborn III Convention Center - 6 min drive

Getting around

  • Kings Avenue Station - 5 min walk
  • Jacksonville Station - 17 min drive
  • Jacksonville International Airport (JAX) - 22 min drive

Restaurants

  • ‪La Nopalera San Marco - ‬4 min walk
  • ‪V Pizza - ‬2 min walk
  • ‪The Bearded Pig - ‬2 min walk
  • ‪Tropical Smoothie Cafe - ‬8 min walk
  • ‪The Southern Grill - ‬12 min walk

About this property

Hilton Garden Inn Jacksonville Downtown Southbank

Jacksonville hotel in Southside with fitness centre and 24-hour front desk
Hilton Garden Inn Jacksonville Downtown Southbank offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include meeting rooms and limo/town car service. Event space at this hotel measures 1226 square feet (114 square metres) and includes conference space. Hilton Garden Inn Jacksonville Downtown Southbank also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Jacksonville hotel.

  • 1 building
  • 123 guestrooms or units
  • 8 levels
  • Conference rooms
  • 1226 sq ft of conference space
  • 114 sq. m of conference space
  • Built in 2009
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Jacksonville Downtown Southbank offers 123 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 37-inch LCD televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Secured, covered parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar 1201
  • Garden Grill

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,226 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Downtown/Southbank
Hilton Garden Inn Downtown/Southbank Hotel
Hilton Garden Inn Downtown/Southbank Hotel Jacksonville
Hilton Garden Inn Jacksonville Downtown/Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Southbank Hotel
Hilton Garden Inn Southbank
Hilton Jacksonville Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Jacksonville Downtown Southbank Jacksonville

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Jacksonville Downtown Southbank?

Hilton Garden Inn Jacksonville Downtown Southbank offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Jacksonville Downtown Southbank?

As of 16 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jacksonville Downtown Southbank on 24 Nov 2024 start from AU$194.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Jacksonville Downtown Southbank?

Yep, Hilton Garden Inn Jacksonville Downtown Southbank has a secured covered self car park with in/out privileges for USD 20.00 per day.

Does Hilton Garden Inn Jacksonville Downtown Southbank have a pool?

Hilton Garden Inn Jacksonville Downtown Southbank has an outdoor pool. The pool is open 7 AM to 10 PM.

What makes Hilton Garden Inn Jacksonville Downtown Southbank a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Garden Inn Jacksonville Downtown Southbank.

Is Hilton Garden Inn Jacksonville Downtown Southbank family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn Jacksonville Downtown Southbank is a hit with families.

Does Hilton Garden Inn Jacksonville Downtown Southbank serve breakfast?

Yep, brekkie is on offer daily.

Is there a free airport shuttle available at Hilton Garden Inn Jacksonville Downtown Southbank?

No, Hilton Garden Inn Jacksonville Downtown Southbank does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Jacksonville Downtown Southbank?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hilton Garden Inn Jacksonville Downtown Southbank?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hilton Garden Inn Jacksonville Downtown Southbank Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 523 out of 1004 reviews" "
Rating 8 - Good. 266 out of 1004 reviews" "
Rating 6 - Okay. 92 out of 1004 reviews" "
Rating 4 - Poor. 64 out of 1004 reviews" "
Rating 2 - Terrible. 59 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
There was some construction going on at the property
Stayed 1 night in Aug 2024

10/10 Excellent

Ena, Hoquiam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Construction but was well managed
Stayed 1 night in Aug 2024

8/10 Good

Aaron Netzahualcoyotl, MIRAMAR

Liked: Cleanliness, staff & service
Under remodeling was not announced
Stayed 1 night in Aug 2024

10/10 Excellent

Tanya

Stayed 1 night in Aug 2024

8/10 Good

Ravinder

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and location for tourism in Jacksonville.
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Stayed 1 night in Jul 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Charles

Travelled with family
Thanks
Excellent room and service
Stayed 1 night in Jul 2024

10/10 Excellent

LadruNica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Room was nice and clean, i enjoyed the keyless room key connected to my phone
Stayed 1 night in Jul 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate, affordable and close proximity to Baptist Medical Center.
Stayed 1 night in Jul 2024

4/10 Poor

Cita

Stayed 1 night in Jun 2024

4/10 Poor

Carson

Disliked: Cleanliness, property conditions & facilities, room comfort
Construction was going on. Parking was expensive and inconvenient. Rooms were old and uncomfortable.
Stayed 2 nights in Jun 2024

10/10 Excellent

Robert

Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we liked everything about our stay and will stay there anytime we go to any of their locations
Stayed 1 night in Jun 2024

10/10 Excellent

Racheal

Stayed 1 night in May 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Location to restaurants and other retail facilities. They were under some reconstruction in aome areas of the hotel.
Stayed 5 nights in May 2024

8/10 Good

Wendy

Stayed 1 night in May 2024

6/10 Okay

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Recent stay at Hilton Garden Inn, Southbank
The room was very clean. However, there was alot of inside construction going on early in the morning. The elevators were all shut down, so we had a long walk through the sister hotel to another elevator. This was inconvenient as my husband uses a can to walk and is not very stable. Food was very good, bar person Jorge R was outstanding.
Stayed 4 nights in May 2024

10/10 Excellent

AURORA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great.
Stayed 2 nights in May 2024

6/10 Okay

Michael

Travelled with family
Disliked: Room comfort
Stayed 1 night in May 2024

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
My day was absolutely terrible. The hotel is under complete renovations. It smells bad. There was a bug in my bedroom. I didn’t even take a shower because I did not feel like it was clean whatsoever. I will be following through for a reimbursement. And I have known that the elevator has were broken the pool and hot tub were Closed it was a complete disaster. I would’ve never booked. I think that was false advertisement.
Stayed 1 night in May 2024

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place. Highly recommend. Close to downtown!
Stayed 2 nights in May 2024