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Tru by Hilton Jacksonville South Mandarin

2.5 star property
Hotel in Jacksonville with free breakfast and 24-hour fitness centre

Photo gallery for Tru by Hilton Jacksonville South Mandarin

Reception
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Outdoor pool, pool umbrellas, pool loungers
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
The current price is AU$177
includes taxes & fees
21 Apr - 22 Apr

Explore the area

Map
2970 HARTLEY ROAD, Jacksonville, FL, 32257
  • Jacksonville Naval Air Station
    ‪9 min drive‬
  • Orange Park Mall
    ‪11 min drive‬
  • St. Johns Town Center
    ‪17 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
Cable channels
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
Cable channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Desk chair
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room business centre

Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
Cable channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

In-room business centre

Basic Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
Cable channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
Cable channels
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Desk chair
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
Cable channels
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room business centre

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
Cable channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Jacksonville

At Tru by Hilton Jacksonville South Mandarin, you'll be 11.4 km (7.1 mi) from Jacksonville Naval Air Station and 20.7 km (12.8 mi) from St. Johns Town Center. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and free self-parking. .Enjoy the 24-hour gym and pool loungers. Business travelers can take advantage of a meeting room and a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning free breakfast is served. .Attractions within a 20-minute drive of this Southside hotel include University of North Florida and EverBank Stadium.

What's nearby

  • bestbet Orange Park - 8 min drive - 9.8 km
  • Jacksonville Naval Air Station - 9 min drive - 11.4 km
  • Orange Park Mall - 11 min drive - 12.4 km
  • St. Johns Town Center - 17 min drive - 20.7 km
  • EverBank Stadium - 20 min drive - 20.3 km

Getting around

  • Jacksonville Station - 27 min drive
  • Jacksonville International Airport (JAX) - 37 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Arby's - ‬10 min walk
  • ‪Panera Bread - ‬4 min drive
  • ‪Miller's Ale House - ‬3 min drive

About this property

Tru by Hilton Jacksonville South Mandarin

Hotel in Jacksonville with free breakfast and 24-hour fitness centre
Tru by Hilton Jacksonville South Mandarin offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. A vending machine, an arcade/games room, and coffee/tea in common area are also featured at the business-friendly Tru by Hilton Jacksonville South Mandarin. Free self parking is available.

This Jacksonville hotel is smoke free.

  • 106 guestrooms or units
  • 4 levels
  • Built in 2021
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Television in lobby
  • Lift
  • No smoking on site
  • 1 conference room
Tru by Hilton Jacksonville South Mandarin offers 106 accommodations with a hairdryer and an iron/ironing board. LCD televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (53 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 80.63 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 80.63 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Jacksonville South Mandarin
Tru by Hilton Jacksonville South Mandarin Hotel
Tru by Hilton Jacksonville South Mandarin Jacksonville
Tru by Hilton Jacksonville South Mandarin Hotel Jacksonville

Frequently asked questions

What is the cancellation policy at Tru by Hilton Jacksonville South Mandarin?

Tru by Hilton Jacksonville South Mandarin offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Jacksonville South Mandarin?

As of 2 Apr 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Jacksonville South Mandarin on 21 Apr 2025 start from AU$177.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Jacksonville South Mandarin?

Yep, Tru by Hilton Jacksonville South Mandarin has a free self car park.

Are there any beaches close to Tru by Hilton Jacksonville South Mandarin?

The closest beach to Tru by Hilton Jacksonville South Mandarin is Kurzius Beach (18.7 km).

Does Tru by Hilton Jacksonville South Mandarin have a pool?

Tru by Hilton Jacksonville South Mandarin has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Tru by Hilton Jacksonville South Mandarin serve breakfast?

You bet, guests give top marks to the free buffet brekkie here! Offered daily from 6:00 AM to 10:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Tru by Hilton Jacksonville South Mandarin?

No, Tru by Hilton Jacksonville South Mandarin does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Jacksonville South Mandarin?

Check-in begins at 3:00 PM. Check-out time is noon.

Tru by Hilton Jacksonville South Mandarin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 586 out of 849 reviews
Rating 8 - Good. 152 out of 849 reviews
Rating 6 - Okay. 48 out of 849 reviews
Rating 4 - Poor. 34 out of 849 reviews
Rating 2 - Terrible. 29 out of 849 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Vincent, Bradenton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping Staff never greeted us in the Morning except the Head Woman on the last Morning. She was very nice and friendly. Very clean, new and seems very Minimalistic. Breakfast had a little bit to be desired though! Had better Continental Breakfast at lesser Hotels. Never seemed to have Coffee or Hot Water or Creamer. I get it but will choose a different Hilton brand Hotel next time. For quick overnight or business maybe but not for a nice Getaway Weekend. Know better now!
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice rooms! Recommend! Nice breakfast as well.
Stayed 1 night in Dec 2024

10/10 Excellent

Krishnakant, Cary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, spacious rooms and cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Everything was great! Starting with the check in process. Mary was absolutely helpful. I am glad the room didn’t have rug! The floor is definitely much cleaner! Breakfast was delicious too! We had fun playing foosball in the lobby. Everything was great! We will definitely come back.
Stayed 2 nights in Dec 2024

4/10 Poor

Chris

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
This am my guys were getting up to leave and there were roaches in bathroom. Went to get the phone but they were gone. Gross but we were leaving. Will chose another hotel for next time. Staff was nice and place was great just don’t do roaches.
Stayed 1 night in Dec 2024

8/10 Good

LeVay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great st
Great stay. Quiet. Peaceful. No real issues. Friendly staff
Stayed 4 nights in Dec 2024

8/10 Good

Gregory

Stayed 1 night in Dec 2024

8/10 Good

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place
Front desk has computer issues upon checking in, but otherwise, all else was more than fine
Stayed 2 nights in Dec 2024

10/10 Excellent

Bobbie Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Carol

Stayed 1 night in Dec 2024

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Welcoming
Could not have been better, from the welcoming staff to the breakfast!
Stayed 1 night in Nov 2024

10/10 Excellent

Danaelle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I love this hotel always clean and safe
Stayed 1 night in Nov 2024

10/10 Excellent

Tony

Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and new.
Stayed 1 night in Nov 2024

10/10 Excellent

Denys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great new hotel
Stayed 2 nights in Nov 2024

8/10 Good

Amarnath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good and clean. The room was very spacious and excellent (booked a double bed). Rooms were quiet. The free hot breakfast buffett was good - Had eggs (scrambled one day, omelette next day), sausage, bread and its related jam/butter, pancakes/syrup. Coffee was excellent and other fares. Near the lobby there was game room and place for folks to sit and talk. So, there was some noise factor near lobby. we stayed for 3 nights - first night, we returned around 12am and our keys did not work and their system could not fix our keys as it was going thru some change at that time. So, the lobby manager had to let us in our room. That sucked. They fixed it next day and I had to ask them - They should ensure that they fix this automatically and not wait for us to ask. Other than that, everything was ok.
Stayed 3 nights in Nov 2024

6/10 Okay

Diane, Hutchinson Island

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Towels cheap, no warmth, only one chair, only one mirror Very basic
Stayed 2 nights in Nov 2024

10/10 Excellent

Danaelle

Liked: Staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Nov 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a very quiet area, and very accessible to the main road which has tons of dining and shopping options. Hotel employees were very friendly and helpful. This is the third time I’ve stayed here and consider it my home away from home.
Stayed 4 nights in Nov 2024

10/10 Excellent

Abigail

Great!
Stayed 1 night in Aug 2024

10/10 Excellent

CHRISTOPHER, Seabrook Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

MacKenzie

Stayed 1 night in Nov 2024