TRS Yucatan Hotel - Adults Only - All Inclusive

5.0 star property
Elegant adults-only property on the beach
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for TRS Yucatan Hotel - Adults Only - All Inclusive

Private beach, white sand, sun-loungers, beach umbrellas
Land view from property
Minibar, in-room safe, desk, blackout curtains
Free daily buffet breakfast
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • On private beach
  • Pool
  • Gym
  • All-inclusive
  • Hot tub
  • Breakfast included
The price is AU$999
includes taxes & fees
10 Nov - 11 Nov

Explore the area

Map
Ctra Chetumal-Puerto Juarez Km, 256-100, Kantenah, QROO, 77710
  • Cenote Azul
    5 min drive
  • Xpu-ha Beach
    6 min drive
  • Akumal Ecological Center
    10 min drive
  • Tulum Intl. Airport (TQO)
    73 min drive

Room options

Junior Suite single use Garden View

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • 60 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

Romance Bungalow Single use by the lake

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • 67 sq m
  • Sleeps 1
  • 1 King Bed

Junior Suite Private Pool Garden View

Highlights

Furnished balcony
Private pool
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • 73 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite Garden View

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds and 1 Single Sofa Bed

Junior Suite Poolside Ocean View

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds and 1 Single Sofa Bed

Romance Bungalow by the lake

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Jacuzzi Terrace Poolside

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • 60 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Poolside

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds and 1 Single Sofa Bed

Suite Private Pool Garden View

Highlights

Furnished balcony
Private pool
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • 120 sq m
  • Sleeps 2
  • 1 King Bed

Suite Garden View

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • 75 sq m
  • Sleeps 2
  • 1 Single Bed

Junior Suite Private Pool Poolside

Highlights

Furnished balcony
Private pool
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
  • 73 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite Poolside

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • 75 sq m
  • Sleeps 2
  • 1 Single Bed

Suite Jacuzzi Terrace Poolside

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • 75 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

About the area

Kantenah

A luxury stay in Kantenah awaits you at TRS Yucatan Hotel - Adults Only - All Inclusive. You'll be 10.5 km (6.5 mi) from Akumal Beach and 19.8 km (12.3 mi) from Xel-Há Park. Highlights at this all-inclusive property include 14 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Zentropia can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the sauna. The steakhouse, El Gaucho, serves Argentinean cuisine. With 20 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site gym and Hot tub. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of car rentals on site. .Within a 20-minute drive of this 5-property class Kantenah property, attractions include Puerto Aventuras Marina and Half Moon Bay.

What's nearby

  • Cenote Azul - 5 min drive
  • Akumal Beach - 11 min drive
  • Yal-ku Lagoon - 15 min drive
  • Xel-Há Park - 15 min drive
  • Half Moon Bay - 16 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 67 min drive

Restaurants

  • ‪Xtra Time Sports Bar - ‬2 min walk
  • ‪Beach Bbq - ‬3 min drive
  • ‪Guacamayas Bar - ‬4 min drive
  • ‪Lobby Bar White Sand - ‬5 min walk
  • ‪Mezcal Lobby Bar - ‬6 min drive

About this property

TRS Yucatan Hotel - Adults Only - All Inclusive

Elegant adults-only property on the beach
TRS Yucatan Hotel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At TRS Yucatan Hotel - Adults Only - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 14 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 20 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a hot tub, a steam room and a fitness centre. Self parking is free.

Smoking is allowed in designated areas at this 5-star Kantenah property.

  • 454 guestrooms or units
  • 2 levels
  • 4 buildings
  • 14 dining venues
  • 20 bars or lounges
  • Conference rooms
  • Built in 2006
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
TRS Yucatan Hotel - Adults Only - All Inclusive offers 454 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Zentropia has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 14 restaurants
  • 20 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Gaucho
  • Helios
  • La Boheme
  • Tentazione

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Built in 2006
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: USD 35 per person, per day and includes use of: sauna; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palladium Yucatan Royal Suites
Royal Suites Palladium Yucatan
Royal Suites Yucatan Palladium Kantenah
Royal Suites Yucatan Palladium Resort
Royal Suites Yucatan Palladium Resort Kantenah
Royal Suites Yucatan Adults All Inclusive Kantenah
Royal Suites Yucatan Adults Kantenah
Royal Suites Yucatan Adults All Inclusive
Royal Suites Yucatan Adults
The Royal Suites Yucatan
TRS Yucatan Hotel Adults All Inclusive Kantenah
TRS Yucatan Hotel Adults All Inclusive
TRS Yucatan Adults All Inclusive Kantenah
TRS Yucatan Adults All Inclusive
The Royal Suites Yucatan Adults Only All Inclusive
TRS Yucatan Hotel Adults Only All Inclusive
TRS Yucatan Adults Inclusive
Trs Yucatan Inclusive Kantenah
TRS Yucatan Hotel Adults Only All Inclusive
TRS Yucatan Hotel - Adults Only - All Inclusive Kantenah

Frequently asked questions

What is the cancellation policy at TRS Yucatan Hotel - Adults Only - All Inclusive?

TRS Yucatan Hotel - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at TRS Yucatan Hotel - Adults Only - All Inclusive?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at TRS Yucatan Hotel - Adults Only - All Inclusive on 10 Nov 2024 start from AU$999.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at TRS Yucatan Hotel - Adults Only - All Inclusive?

Yep, TRS Yucatan Hotel - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to TRS Yucatan Hotel - Adults Only - All Inclusive?

The closest beach to TRS Yucatan Hotel - Adults Only - All Inclusive is Akumal Beach (6.2 km).

Is there a spa on site at TRS Yucatan Hotel - Adults Only - All Inclusive?

Yep, Zentropia is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does TRS Yucatan Hotel - Adults Only - All Inclusive have a pool?

Yep, and guests love it! TRS Yucatan Hotel - Adults Only - All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at TRS Yucatan Hotel - Adults Only - All Inclusive?

TRS Yucatan Hotel - Adults Only - All Inclusive features a private beach, 3 outdoor pools and a full-service spa.

What makes TRS Yucatan Hotel - Adults Only - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at TRS Yucatan Hotel - Adults Only - All Inclusive.

Is TRS Yucatan Hotel - Adults Only - All Inclusive family-friendly?

No, TRS Yucatan Hotel - Adults Only - All Inclusive is an adults-only property.

Does TRS Yucatan Hotel - Adults Only - All Inclusive serve breakfast?

You bet, our guests can't get enough of the free buffet breakfast here! Offered daily from 7:00 AM to 11:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at TRS Yucatan Hotel - Adults Only - All Inclusive?

No, TRS Yucatan Hotel - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at TRS Yucatan Hotel - Adults Only - All Inclusive?

Yep, they've got a beach bar and 14 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at TRS Yucatan Hotel - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at TRS Yucatan Hotel - Adults Only - All Inclusive?

No, only service animals are allowed.

TRS Yucatan Hotel - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1007 out of 1345 reviews" "
Rating 8 - Good. 185 out of 1345 reviews" "
Rating 6 - Okay. 59 out of 1345 reviews" "
Rating 4 - Poor. 47 out of 1345 reviews" "
Rating 2 - Terrible. 47 out of 1345 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zimbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t think of anything that I didn’t like. Besides that, my vacation at the TRS adult only resort was AMAZING!!! Every staff that I met were very friendly, funny, easy to converse with and everyone were showing they beautiful smiles. We were greeted with open arms and we felt welcome. The food at each restaurant that we visited was delicious to the point I can’t choose a favourite. Everything was just amazing and beautiful. I can’t wait to visit again. Maybe I’ll stay a year hmmm.
Stayed 5 nights in Aug 2024

10/10 Excellent

Kamill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED this property, it was very accommodating, and the staff was always great and treated you like royalty
Stayed 4 nights in Aug 2024

10/10 Excellent

Araeik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We originally booked another resort for 7nights, however we werent happy with it so we booked TRS and moved resort. we are so happy we did it! the resort itself is very clean, the staff are amazing, each building has few butlers that they take care of pretty much anything you might need. the food is impeccable!!! our expectations for an all inclusive food wasnt high but the food in almost all the restaurants were really really amazing. the infinity pool is so much fun with music all day and there is also a beach club that u can access with a cart. There is always something going on at the lobby at nights so you are really never bored here. we would defenitly be back!
Stayed 4 nights in Aug 2024

8/10 Good

Reut

Stayed 3 nights in Jul 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services are excellent and food is probably the best among a lot of Mexican Resorts I’ve ever been. Staff are friendly, especially our Butler Patricia and the restaurant server Daniel, chef Roberto. Their Tiramisu at the Italian restaurant is the best I’ve ever had. Lot of choices for dinner. Hope to see their upgrade on hydrotherapy's area; otherwise it was the best holiday I spent 6 full days which was not enough to relax. Beach is a bit disappointing but I will still rate this TRS Hotel 10 out of 10.
Stayed 7 nights in Jul 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Would like to see more Mexican food restaurants
Stayed 5 nights in Jul 2024

6/10 Okay

Albert

Travelled with partner
Disliked: Amenities
I loved the scenery and the amounts of pool and space. The room cleaning was obviously just a quick clean and go if you know what I mean. The food horrible I’m sorry , buffet was only good at the 1 tiny restaurant 30 minute cart away. The cart ride service was terrible took forever . You just have to wait for any of them to come around (trs has limited 2 carts -__-) . Taxi was 200$ both ways from tulum .
Stayed 6 nights in Jul 2024

10/10 Excellent

Janette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything at TRS Yucatán Hotel. The food is delicious, with many options available at all times, and the drinks are great. The staff are extremely polite and nice. If you want to be treated like royalty, this is the place to be. I love everything about this place. I highly recommend it to everyone to visit and enjoy this amazing place.
Stayed 5 nights in Jul 2024

10/10 Excellent

Marisol

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Jul 2024

8/10 Good

Leola, Denham Springs

Travelled with family, Travelled with group
Liked: Amenities
We had a great vacation. The only thing I feel needs addressing is the wait time and food at the sports bar located at the sister resort. We waited for over an hour for some of our food. Once it finally arrived it was cold. This happened to us twice at the sports bar.
Stayed 6 nights in Jul 2024

10/10 Excellent

miguel angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great and has very good quality in food and beverages, the only inconvinient is that there's almost an extra for the good stuff, things that I consider that should be part of the all inclusive
Stayed 5 nights in Jul 2024

10/10 Excellent

Hermano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is awesome !
Stayed 5 nights in Jul 2024

10/10 Excellent

Felicia Ann, Helotes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Tara Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time!
Stayed 4 nights in Jul 2024

10/10 Excellent

Deanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is fantastic and so is the staff …. however, book multiple nights before you arrive because if you extend your stay, the price will double or triple which was really ridiculous. It’s the only negative thing I have to say about the property. Other than that, the property and all of the stuff was fantastic. If you stay there, you must do the cabaret show. It was really cool and the People performing extremely talented
Stayed 1 night in Jul 2024

10/10 Excellent

Jasmin Sade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this last minute trip to getaway for a little break. We actually wanted either a 4 night trip or a week away but due to scheduling we could only book for 3 nights and it was just what we needed. We relaxed and it was just the right amount of time to fit everything in we wanted to do for a first time visit. Chic cabaret is a must, we also had dinner reservations at El Gaucho (Chef Juan Pablo & Captain Manuel catered to all our needs) - Filet Mignon is not on the menu but if you ask Chef - He will make it for you! Alexis, our waiter at Tentazione catered my wife's birthday dinner and it was delicious. He also made sure we had everything we needed and was welcomed to a dressed table with rose petals. He also puts on a special fire show with Galliano liqor which was a nice surprise! Fernanda Pichardo was the overseeing Expedia butler for TRS Yucatan (she made sure all our requests were met during our stay) and also our lovely butlers that came with our villa (the Jr Suite with Jacuzzi was perfect) were incredible (Fernando and Veronica). Would definitely recommend you choosing TRS Yucatan for a quick getaway or longer - It's the Adults Only side and you get all access to the other hotels next door (which are the family hotels).
Stayed 3 nights in Jul 2024

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carlos was amazing in our Villa 66! So much attention to detail. He made the experience amazing. Service is impeccable.
Stayed 5 nights in Jul 2024

8/10 Good

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Sonia, Dickinson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Jacob

Stayed 4 nights in Jul 2024

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room and amenities. We did pay the additional $300 for the VIP service and for us it was worth it since we received several benefits like reserved Bali beds by the pool, upgraded breakfast and upgraded alcohol options
Stayed 4 nights in May 2024

10/10 Excellent

Darius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything about the property from the cleanliness to to more importantly the staff who where very attentive and great spirited when needed they definitely went above and beyond to make my birthday even more special than it already felt
Stayed 5 nights in Jul 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Gil

Liked: Cleanliness
Stayed 3 nights in Jul 2024