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TRS Yucatan Hotel - Adults Only - All Inclusive

5.0 star property
Elegant adults-only property on the beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TRS Yucatan Hotel - Adults Only - All Inclusive

Private beach, white sand, sun-loungers, beach umbrellas
Billiards
3 outdoor pools, pool umbrellas, pool loungers
Land view from property
Minibar, in-room safe, desk, blackout curtains

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, property condition

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Pool
    Pool
  • All-inclusive
    All-inclusive
  • Hot tub
    Hot tub
  • Breakfast included
    Breakfast included
The price is AU$831
includes taxes & fees
8 Dec - 9 Dec

Explore the area

Map
Ctra Chetumal-Puerto Juarez Km, 256-100, Municipio Solidaridad, Kantenah, QROO, 77710
  • Xpu-ha Beach
    6 min drive
  • Tajma Ha Cenote
    8 min drive
  • Akumal Ecological Center
    10 min drive
  • Tulum Intl. Airport (TQO)
    73 min drive

Room options

View all photos for Junior Suite single use Garden View

Minibar, in-room safe, desk, blackout curtains

Junior Suite single use Garden View

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • 60 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Romance Bungalow Single use by the lake

Minibar, in-room safe, desk, blackout curtains

Romance Bungalow Single use by the lake

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • 67 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite Private Pool Garden View

Minibar, in-room safe, desk, blackout curtains

Junior Suite Private Pool Garden View

Highlights

Furnished balcony
Private pool
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • 73 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Garden View

Minibar, in-room safe, desk, blackout curtains

Junior Suite Garden View

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds and 1 Single Sofa Bed

View all photos for Junior Suite Poolside Ocean View

Junior Suite Poolside Ocean View

Junior Suite Poolside Ocean View

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds and 1 Single Sofa Bed

View all photos for Romance Bungalow by the lake

Minibar, in-room safe, desk, blackout curtains

Romance Bungalow by the lake

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Jacuzzi Terrace Poolside

Junior Suite Jacuzzi Terrace Poolside

Junior Suite Jacuzzi Terrace Poolside

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • 60 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Poolside

Junior Suite Poolside

Junior Suite Poolside

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds and 1 Single Sofa Bed

View all photos for Suite Private Pool Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Private Pool Garden View

Highlights

Furnished balcony
Private pool
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • 120 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Garden View

Suite Garden View

Suite Garden View

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • 75 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite Private Pool Poolside

Minibar, in-room safe, desk, blackout curtains

Junior Suite Private Pool Poolside

Highlights

Furnished balcony
Private pool
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
  • 73 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Poolside

Minibar, in-room safe, desk, blackout curtains

Suite Poolside

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • 75 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite Jacuzzi Terrace Poolside

Minibar, in-room safe, desk, blackout curtains

Suite Jacuzzi Terrace Poolside

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • 75 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior

Unico Hotel Riviera Maya - Adults Only - All Inclusive

Pool
All-inclusive
Spa
Parking included
4.5 out of 5, Wonderful, (739)
The price is AU$920
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Unico Hotel Riviera Maya - Adults Only - All Inclusive

About the area

Kantenah

A luxury stay in Kantenah awaits you at TRS Yucatan Hotel - Adults Only - All Inclusive. You'll be 10.5 km (6.5 mi) from Akumal Beach and 19.8 km (12.3 mi) from Xel-Há Park. Highlights at this all-inclusive property include 14 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Zentropia can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the sauna. The steakhouse, El Gaucho, serves Argentinean cuisine. With 20 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site gym and Hot tub. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of car rentals on site. .Within a 20-minute drive of this 5-property class Kantenah property, attractions include Puerto Aventuras Marina and Half Moon Bay.

What's nearby

  • Cenote Azul - 5 min drive - 7.4 km
  • Akumal Beach - 11 min drive - 10.6 km
  • Yal-ku Lagoon - 15 min drive - 12.8 km
  • Xel-Há Park - 15 min drive - 19.8 km
  • Half Moon Bay - 16 min drive - 12.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 67 min drive

Restaurants

  • ‪Xtra Time Sports Bar - ‬2 min walk
  • ‪Guacamayas Bar - ‬4 min drive
  • ‪Mezcal Lobby Bar - ‬6 min drive
  • ‪Beach Bbq - ‬3 min drive
  • ‪Lobby Bar White Sand - ‬5 min walk

About this property

TRS Yucatan Hotel - Adults Only - All Inclusive

Elegant adults-only property on the beach
TRS Yucatan Hotel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At TRS Yucatan Hotel - Adults Only - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 14 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 20 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a hot tub, a steam room and a fitness centre. Self parking is free.

Smoking is allowed in designated areas at this 5-star Kantenah property.

  • 454 guestrooms or units
  • 2 levels
  • 4 buildings
  • 14 dining venues
  • 20 bars or lounges
  • Conference rooms
  • Built in 2006
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
TRS Yucatan Hotel - Adults Only - All Inclusive offers 454 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Zentropia has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 14 restaurants
  • 20 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Gaucho
  • Helios
  • La Boheme
  • Tentazione

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Built in 2006
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: USD 35 per person, per day and includes use of: sauna; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palladium Yucatan Royal Suites
Royal Suites Palladium Yucatan
Royal Suites Yucatan Palladium Kantenah
Royal Suites Yucatan Palladium Resort
Royal Suites Yucatan Palladium Resort Kantenah
Royal Suites Yucatan Adults All Inclusive Kantenah
Royal Suites Yucatan Adults Kantenah
Royal Suites Yucatan Adults All Inclusive
Royal Suites Yucatan Adults
The Royal Suites Yucatan
TRS Yucatan Hotel Adults All Inclusive Kantenah
TRS Yucatan Hotel Adults All Inclusive
TRS Yucatan Adults All Inclusive Kantenah
TRS Yucatan Adults All Inclusive
The Royal Suites Yucatan Adults Only All Inclusive
TRS Yucatan Hotel Adults Only All Inclusive
TRS Yucatan Adults Inclusive
Trs Yucatan Inclusive Kantenah
TRS Yucatan Hotel Adults Only All Inclusive
TRS Yucatan Hotel - Adults Only - All Inclusive Kantenah

Frequently asked questions

What is the cancellation policy at TRS Yucatan Hotel - Adults Only - All Inclusive?

TRS Yucatan Hotel - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at TRS Yucatan Hotel - Adults Only - All Inclusive?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at TRS Yucatan Hotel - Adults Only - All Inclusive on 8 Dec 2024 start from AU$830.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at TRS Yucatan Hotel - Adults Only - All Inclusive?

Yep, TRS Yucatan Hotel - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to TRS Yucatan Hotel - Adults Only - All Inclusive?

The closest beach to TRS Yucatan Hotel - Adults Only - All Inclusive is Akumal Beach (6.2 km).

Is there a spa on site at TRS Yucatan Hotel - Adults Only - All Inclusive?

Yep, Zentropia is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does TRS Yucatan Hotel - Adults Only - All Inclusive have a pool?

Yep, and guests love it! TRS Yucatan Hotel - Adults Only - All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at TRS Yucatan Hotel - Adults Only - All Inclusive?

TRS Yucatan Hotel - Adults Only - All Inclusive features a private beach, 3 outdoor pools and a full-service spa.

What makes TRS Yucatan Hotel - Adults Only - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at TRS Yucatan Hotel - Adults Only - All Inclusive.

Is TRS Yucatan Hotel - Adults Only - All Inclusive family-friendly?

No, TRS Yucatan Hotel - Adults Only - All Inclusive is an adults-only property.

Does TRS Yucatan Hotel - Adults Only - All Inclusive serve breakfast?

You bet, our guests can't get enough of the free buffet breakfast here! Offered daily from 7:00 AM to 11:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at TRS Yucatan Hotel - Adults Only - All Inclusive?

No, TRS Yucatan Hotel - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at TRS Yucatan Hotel - Adults Only - All Inclusive?

Yep, they've got a beach bar and 14 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at TRS Yucatan Hotel - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at TRS Yucatan Hotel - Adults Only - All Inclusive?

No, only service animals are allowed.

TRS Yucatan Hotel - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1012 out of 1345 reviews" "
Rating 8 - Good. 182 out of 1345 reviews" "
Rating 6 - Okay. 59 out of 1345 reviews" "
Rating 4 - Poor. 45 out of 1345 reviews" "
Rating 2 - Terrible. 47 out of 1345 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Maria Alicia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I ordered a pool side floating breakfast that we did not eat because they food was horrible and I still had to pay for it
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeri

Liked: Cleanliness, staff & service, property conditions & facilities
So beautiful. Love it
Stayed 4 nights in Jul 2024

8/10 Good

Mohammad Samie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our butler carlos was great!
Stayed 5 nights in Aug 2024

10/10 Excellent

Jeanluc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Belen and Israel made my stay amazing!!! Always happy to help and very fluent in English they helped me find a cable to charge my camera that I couldn’t believe they had on site! the TRS Yucatan hotel is 5/5 staff is great rooms are modern and clean, the pictures that are shown don’t do this place justice it’s a breath taking resort I will be making a more in depth video on how amazing this resort was one my quest to find the best resorts around the world!
Stayed 3 nights in Aug 2024

10/10 Excellent

Elva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente staff y muy friendly, el lugar es perfecto y todo nos encantó, mi esposo y yo celebramos nuestro aniversario y cada noche durante nuestra estancia había un bello detalle en nuestra habitación, nuestros butlers súper serviciales y muy atentos en todas nuestras peticiones, nos hicieron sentirnos como en casa lejos de casa!!! Totalmente recomendable!!!
Stayed 5 nights in Aug 2024

10/10 Excellent

Alonso Frausto, Lake Havasu City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at the TRS Hotel and it was amazing. From the moment we checked in until we checked out we had nothing but great service. Juan Pablo in the lobby was extremely helpful telling us about the resort and different services offered. He made us feel welcomed every time we walked to the lobby. Both of our mayordomos Cristian and Antonio were great throughout our entire stay. Everything in our room was excellent and we were so impressed with the cute details left by room service. Me and was wife would walk in to roses on the bed and fruit or chocolate covered strawberries after dinner. I also wanted to thank Fernanda from check in for setting up a beautiful table for me and my wife for when we watched the CHIC show. My wife loved it! We will definitely be back to TRS Yucatan! It was one of the best experiences we had on vacation! This is the best hotel for an adult getaway and will definitely recommend to all of our friends!
Stayed 4 nights in Aug 2024

10/10 Excellent

Rochard

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that even though the property was big there was always shuttles to take you around the resort. We were treated very well at the TRS. Especially by our butlers Veronica and Eric. And our Expedia rep Fernanda. These 3 elevated our trip experience and really made it a memorable time for me and my group. TRS and their staff did an outstanding job.
Stayed 4 nights in Aug 2024

8/10 Good

Martell

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great property for my first ever vacation just like it has its upside it has its downside but is the bad side so much that I want come back absolutely not
Stayed 4 nights in Aug 2024

8/10 Good

Chanzes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Ifeanyi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful in particular, Fernanda. Throughout our stay, she made us feel welcome with many gestures of thoughtfulness.
Stayed 3 nights in Aug 2024

4/10 Poor

Raadiya

Travelled with partner
Disliked: Staff & service
Terrible customer service.
Stayed 4 nights in Aug 2024

10/10 Excellent

Emely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is super clean, really green and the staff is nice and helpful with everything/anything you need assistance with. The butlers always make great recommendations and the food and drinks in all the places we ate was outstanding. Will highly recommend to anyone, who wants to stay at a luxury all inclusive.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Stefanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so pleasant.
Stayed 4 nights in Aug 2024

8/10 Good

Rahim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Vladimir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools were nice. Restaurants were good just not as much fruits and sometimes the dishes were not as expected but overall it was a great time. Spa was a good deal and very relaxing day
Stayed 5 nights in Aug 2024

10/10 Excellent

Alisa, Sandy Springs

Liked: Cleanliness, staff & service, amenities
I loved the property. I think they did a horrible job at creating daily adult fun activities throughout the day/evenings
Stayed 3 nights in Aug 2024

8/10 Good

Gorge

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, everything was really nice and well done. People are excellent.
Stayed 5 nights in Aug 2024

10/10 Excellent

Kevin Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent. They made everything so easy and accessible. Definitely recommend!
Stayed 4 nights in Aug 2024

10/10 Excellent

Rima Rajubhai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

James C

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing all around. Definitely coming back
Stayed 3 nights in Aug 2024

10/10 Excellent

TyJuria

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall property is beautiful and gigantic! I instantly was able to relax and felt care free. Majority of the staff were pleasant and had exceptional customer service. I typically don’t visit the same place more than once but for the TRS Yucatan I’d make an exception. I would love to come back. The food was phenomenal and there were so many options to choose from. I really enjoyed my stay and wished I would have stayed longer.
Stayed 4 nights in Aug 2024

6/10 Okay

Johelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. The Chic cabaret and Bravo were amazing. I enjoyed the seafood from this hotel a lot. My last night there was scary. There was an animal in my room making noise at night. The animal got in there from the ceiling. The room service food was not great. Stick to the turnovers. Also drinks were not that strong so buying a bottle is recommended.
Stayed 7 nights in Aug 2024

2/10 Terrible

William

Stayed 5 nights in Aug 2024