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24 North Hotel Key West - Newly Renovated

4.0 star property
Eco-certified Key West hotel in New Town with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for 24 North Hotel Key West - Newly Renovated

Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, pool loungers
Bicycling
Premium bedding, in-room safe, individually furnished, desk
Lobby sitting area
Outdoor banquet area

Reviews

7.4 out of 10

Good

Popular amenities

  • Pet-friendly
  • Bar
  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Breakfast available
The price is AU$518
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
3820 North Roosevelt Boulevard, Key West, FL, 33040
  • Key West Tropical Forest and Botanical Garden
    13 min walk
  • Key West Golf Club
    4 min drive
  • Stock Island Yacht Club & Marina
    6 min drive
  • Key West, FL (EYW-Key West Intl.)
    4 min drive

Room options

View all photos for Premier Suite, 1 King Bed with Sofa bed (Two-Room Suite) - Newly Renovated

Fridge, coffee/tea maker

Premier Suite, 1 King Bed with Sofa bed (Two-Room Suite) - Newly Renovated

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Garden View Room, 2 Queen Beds - Newly Renovated

Premium bedding, in-room safe, individually furnished, desk

Garden View Room, 2 Queen Beds - Newly Renovated

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Renovated in 2024
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Double Queen - Newly Renovated

Ocean View Double Queen - Newly Renovated

Ocean View Double Queen - Newly Renovated

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Renovated in 2024
Blackout curtains
  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pool View King - Newly Renovated

Pool View King - Newly Renovated

Pool View King - Newly Renovated

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Renovated in 2024
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View King - Newly Renovated

Beach/ocean view

Ocean View King - Newly Renovated

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Renovated in 2024
  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden View Room, 1 King Bed, Accessible - Newly Renovated

Garden view

Garden View Room, 1 King Bed, Accessible - Newly Renovated

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Renovated in 2024
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden View Room, 2 Queen Beds, Accessible - Newly Renovated

Premium bedding, in-room safe, individually furnished, desk

Garden View Room, 2 Queen Beds, Accessible - Newly Renovated

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Renovated in 2024
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Suite Accessible Newly Renovated

Premium bedding, in-room safe, individually furnished, desk

Ocean View Suite Accessible Newly Renovated

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
LCD TV
Renovated in 2024
Premium bedding
Blackout curtains
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Junior Suite - Newly Renovated

Ocean View Junior Suite - Newly Renovated | Living area

Ocean View Junior Suite - Newly Renovated

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Pool View Double Queen - Newly Renovated

Pool View Double Queen - Newly Renovated

Pool View Double Queen - Newly Renovated

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Renovated in 2024
Blackout curtains
  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Ocean View (Two-Room) - Newly Renovated

Premium bedding, in-room safe, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Ocean View (Two-Room) - Newly Renovated

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Garden View Room, 1 King Bed - Newly Renovated

Garden view

Garden View Room, 1 King Bed - Newly Renovated

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Renovated in 2024
  • 28.0 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Gates Hotel Key West Newly Renovated

Pool
Pet-friendly
Free WiFi
Restaurant
3.8 out of 5, Good, (1004)
The price is AU$583
for 1 room
includes taxes & fees
8 Jan - 9 Jan
The Gates Hotel Key West Newly Renovated

About the area

Key West

24 North Hotel Key West - Newly Renovated puts you in the centre of Key West, 3.9 km (2.4 mi) from Stock Island Yacht Club & Marina and 5.4 km (3.3 mi) from Key West Lighthouse and Keeper's Quarters Museum. Highlights at this eco-friendly hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .The diner, Toasted Coconut, serves American cuisine and is open for breakfast, lunch and dinner. Rum Row is the hotel's own cocktail bar. Enjoy the 24-hour gym and pool loungers as well as access to bike hire. Meeting rooms and conference space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 8:00 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also self parking, along with the convenience of an area shuttle. .Sights within a 10-minute drive of this 4-property class New Town hotel include Key West Butterfly and Nature Conservatory and Southernmost Point.

What's nearby

  • Key West Golf Club - 4 min drive
  • Smathers Beach - 5 min drive
  • Stock Island Yacht Club & Marina - 6 min drive
  • Southernmost Point - 8 min drive
  • Mallory Square - 9 min drive

Getting around

  • Key West, FL (EYW-Key West Intl.) - 4 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪El Siboney Stock Island - ‬3 min drive
  • ‪Key Plaza Creperie - ‬2 min drive
  • ‪Wendy's - ‬11 min walk
  • ‪Outback Steakhouse - ‬14 min walk

About this property

24 North Hotel Key West - Newly Renovated

Eco-certified Key West hotel in New Town with 2 restaurants
24 North Hotel Key West - Newly Renovated offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A terrace, a vending machine, and multilingual staff are also featured at the eco-certified 24 North Hotel Key West - Newly Renovated. You'll have access to the outdoor pool at a partner property. Parking is available for a fee. A complete renovation of 24 North Hotel Key West - Newly Renovated was completed in September 2024.

This 4-star Key West hotel is smoke free.

  • 1 building
  • 145 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2015
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
24 North Hotel Key West - Newly Renovated offers 145 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include dressing gowns, complimentary toiletries and hairdryers.

This Key West hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Uncovered parking on site (USD 15 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 15 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11 AM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Blind Pig
  • Rum Row
  • Starbucks
  • Toasted Coconut

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Evening entertainment
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Smooth flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day
  • Maximum 2 (weight limit: 50 lb per pet)
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per day
  • Resort fee: USD 50.62 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Bicycle storage
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Nearby fitness centre access
  • Partner property access
  • Partner property pool access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 25 for adults and USD 10 to 25 for children
  • Uncovered self-parking fee: USD 15.00 per night (in/out privileges)
  • Uncovered extended parking fee: USD 15 per day
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

24 North Hotel Key West
24 North Hotel
24 North Key West
24 North Hotel Key West
24 Key West Newly Renovated
24 North Hotel Key West - Newly Renovated Hotel
24 North Hotel Key West - Newly Renovated Key West
24 North Hotel Key West - Newly Renovated Hotel Key West

Frequently asked questions

What is the cancellation policy at 24 North Hotel Key West - Newly Renovated?

24 North Hotel Key West - Newly Renovated offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at 24 North Hotel Key West - Newly Renovated?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at 24 North Hotel Key West - Newly Renovated on 5 Jan 2025 start from AU$436.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at 24 North Hotel Key West - Newly Renovated?

Yep, 24 North Hotel Key West - Newly Renovated has an uncovered self car park with in/out privileges for USD 15.00 per night. Uncovered extended parking costs USD 15 per day.

Are there any beaches close to 24 North Hotel Key West - Newly Renovated?

The closest beach to 24 North Hotel Key West - Newly Renovated is Smathers Beach (3.1 km).

Does 24 North Hotel Key West - Newly Renovated have a pool?

Yep, and guests love it! 24 North Hotel Key West - Newly Renovated has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 11:00 PM.

What luxury perks are available at 24 North Hotel Key West - Newly Renovated?

24 North Hotel Key West - Newly Renovated features an outdoor pool, 2 restaurants and 2 bars.

What makes 24 North Hotel Key West - Newly Renovated a romantic place to stay?

Al fresco dining and a champagne service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at 24 North Hotel Key West - Newly Renovated.

Does 24 North Hotel Key West - Newly Renovated serve breakfast?

You bet, full brekkie is available daily from 8:00 AM to 11 AM.

Is there a free airport shuttle available at 24 North Hotel Key West - Newly Renovated?

No, 24 North Hotel Key West - Newly Renovated does not offer an airport shuttle service.

Is there a bar or restaurant at 24 North Hotel Key West - Newly Renovated?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at 24 North Hotel Key West - Newly Renovated?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at 24 North Hotel Key West - Newly Renovated?

Furry friends are welcome at 24 North Hotel Key West - Newly Renovated, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

24 North Hotel Key West - Newly Renovated Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 521 out of 1371 reviews" "
Rating 8 - Good. 318 out of 1371 reviews" "
Rating 6 - Okay. 221 out of 1371 reviews" "
Rating 4 - Poor. 170 out of 1371 reviews" "
Rating 2 - Terrible. 141 out of 1371 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Marcia

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The rooms were very clean and the view of the gulf was great. BUT! They were in the process of remodeling and all the noise and mess of this was evident in the common areas. TV did not work no one seemed to know how to fix and managers would not move my room . Remodeling noise under my room and still could not get another room. The restaurant was closed . you could use the facilities next door. I think maybe some new management would help, someone who really cares that the customer's were not happy.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jonathan

Stayed 3 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and quick check-in. Gave us $15 credit at bar towards drinks and an upgraded room because we booked through Expedia.com. Convenient location to eating locations and services. Room is clean and comfortable. Ample, free parking.
Stayed 1 night in Sep 2024

8/10 Good

Felix, Homestead

Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Michele, Olgiate Comasco

Disliked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Roselee

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Mary

Travelled with family
Liked: Staff & service
Disliked: Amenities
Our previous stays at the property, the shuttle was free and resort fee not minded. $5 per person per round trip in addition to resort fee was a bit much this trip.
Stayed 2 nights in Aug 2024

2/10 Terrible

Norine

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a hotel it’s a motel. I walked into my room and walked out. Called another hotel to see if they could accommodate my stay. Place was dirty and runned down. I can’t believe this property is listed on Expedia. I tried to get in touch with Expedia to see if I could at least get my money back for this purchase and can’t find a number to call them.
Stayed 4 nights in Aug 2024

8/10 Good

Juan

Travelled with family
Liked: Property conditions & facilities, room comfort
Scare at the beginning
The first room they gave me, the door didn’t close properly and had a man walk in thinking it was his room!! After that they change me to another room it was much better.
Stayed 1 night in May 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2024

6/10 Okay

Captain Kimberly

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super polite crew and a great view of the Ocean
Stayed 1 night in Aug 2024

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The pool was nice and clean and lots of chairs. I didn't like the loud construction going on first thing in the morning. Not good when you are on vacation and trying to sleep in.We had no hot water in the shower and we only got clean towels once out of 3 days! No housekeeping service of any kind.
Stayed 4 nights in Aug 2024

10/10 Excellent

Terry

Stayed 3 nights in Aug 2024

8/10 Good

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is really the only thing I failed at, the fruit was not fresh and the food was cold, and maybe eating on the terrace is a good idea but the roosters don't let you enjoy breakfast.
Stayed 4 nights in Aug 2024

4/10 Poor

Anna

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Liked: Property conditions & facilities
Disliked: Cleanliness
Good place . Not too clean , but acceptable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Myron

Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome and all the areas were clean and being able to do laundry was great since we had been on the road for 2 weeks. Would stay here again!!
Stayed 4 nights in Jul 2024

4/10 Poor

Sheila

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
I booked and pre-paid for an ocean vie for 2 nights. Upon check in told that room wasn’t available. Received pool view which I hate due to increased noise and general activity. Beds were very uncomfortable. When requesting more coffee and water at desk, was told some would be brought to the room. Never got any and had to get it from housekeeping next morning. Received dining credit for outdoor pool side restaurant. While food was decent, lacked variety and indoor dining options. Resort fees for pool access and on site concierge services were disappointing since those are amenities I don’t use so paying for each day for that on top of room rate and parking fee it was an extra $150 of wasted money. I needed a 3rd night, so while it was less than ideal my mother wasn’t up for changing hotels so we dealt with over priced subpar quality for a 3rd night. Out of 2 weeks of hotel stays, this hotel was the worst yet most expensive one. Budget $50 hotel was more comfortable and provided a much more restful night’s sleep than this one. Hotel looks nice. Starbucks on site convenient. That’s it for positive for my experience.
Stayed 1 night in Jul 2024

10/10 Excellent

Nat W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay!
The stay was very pleasant and the ocean view was great, although the bay looked like a boat wreckers lot with 10 or15 sunken boats littering the view. The city of Key West needs to do better and review this unsightly trash from the ocean.
Stayed 3 nights in Jul 2024

10/10 Excellent

Steven

Stayed 3 nights in Jul 2024