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Aloft London Excel

4.0 star property
Eco-certified hotel connected to the convention centre in London with a fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Aloft London Excel

Exterior
Indoor pool
Family Room, 2 Double Beds, Non Smoking
Meeting facility
Cocktail bar

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR
  • ExCeL Exhibition Centre
    2 min walk
  • Royal Victoria Bridge
    12 min walk
  • IFS Cloud Royal Docks Station
    16 min walk
  • London (LCY-London City)
    17 min walk

Room options

View all photos for aloft, Room, 1 King Bed, Non Smoking

aloft, Room, 1 King Bed, Non Smoking

aloft, Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Eco-friendly toiletries
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Eco-friendly toiletries
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Dining table
  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for aloft, Room, 2 Single Beds, Non Smoking

aloft, Room, 2 Single Beds, Non Smoking

aloft, Room, 2 Single Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Eco-friendly toiletries
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Urban, Room, 1 King Bed, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

Urban, Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Eco-friendly toiletries
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception
Moxy London Excel
Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (1008)
The price is AU$299
for 1 night
includes taxes & fees
16 Nov - 17 Nov
Moxy London Excel

About the area

London

At Aloft London Excel, you'll be connected to the convention centre and 3.9 km (2.4 mi) from O2 Arena. Highlights at this eco-friendly hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, Docksider Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. WXYZ is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the gym and sauna. Business travellers can take advantage of conference space and a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Docklands hotel include London Stadium and Tower Bridge.

What's nearby

  • ExCeL Exhibition Centre - 2 min walk
  • London Stadium - 11 min drive
  • O2 Arena - 11 min drive
  • Tower Bridge - 12 min drive
  • The Shard - 15 min drive

Getting around

  • Prince Regent Station - 3 min walk
  • West Ham Station - 6 min drive
  • London (LCY-London City) - 9 min drive

Restaurants

  • ‪Subway - ‬5 min walk
  • ‪Costa Coffee - ‬8 min walk
  • ‪Sandwich & Co - ‬9 min walk
  • ‪E16 Café - ‬3 min walk
  • ‪The Bridge Restaurant - ‬4 min walk

About this property

Aloft London Excel

Eco-certified hotel connected to the convention centre in London with a fitness centre
Aloft London Excel offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a business centre on site. A terrace, multilingual staff, and a garden are also featured at the eco-certified Aloft London Excel. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 252 guestrooms or units
  • 8 levels
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Aloft London Excel offers 252 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 16 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 17.50 for adults and GBP 8.75 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Docksider Restaurant
  • Food and beverage area
  • WXYZ

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.50 for adults and from GBP 8.75 for children
  • Self-parking fee: GBP 16 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, cash and mobile payments. This property uses eco-friendly cleaning products.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL
Aloft ExCeL Hotel
Aloft ExCeL Hotel London
Aloft ExCeL London
Aloft London
Aloft London ExCeL
ExCeL Aloft London
ExCeL London Aloft
London Aloft
London ExCeL Aloft
Aloft London Excel England
Aloft London Excel Hotel London
Aloft London Excel Hotel
Aloft London Excel England

Frequently asked questions

What is the cancellation policy at Aloft London Excel?

Aloft London Excel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Aloft London Excel?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Aloft London Excel on 17 Nov 2024 start from AU$161.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Aloft London Excel?

Yep, Aloft London Excel has a self car park for GBP 16 per day.

Does Aloft London Excel have a pool?

Aloft London Excel has an indoor pool.

What makes Aloft London Excel a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Aloft London Excel.

Is Aloft London Excel family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Aloft London Excel is a hit with families.

Does Aloft London Excel serve breakfast?

Yep, buffet breakfast is on offer on weekdays between 6:30 AM and 10:00 AM and weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Aloft London Excel?

No, Aloft London Excel does not offer an airport shuttle service.

Is there a bar or restaurant at Aloft London Excel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Aloft London Excel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Aloft London Excel?

Furry friends are welcome at Aloft London Excel, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 18 kg per pet.

Aloft London Excel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 1013 reviews" "
Rating 8 - Good. 274 out of 1013 reviews" "
Rating 6 - Okay. 66 out of 1013 reviews" "
Rating 4 - Poor. 30 out of 1013 reviews" "
Rating 2 - Terrible. 37 out of 1013 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Amina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, clean and spacious. Meals too overpriced and not really tasty, breakfast less variety of vegan items.
Stayed 1 night in Aug 2024

10/10 Excellent

lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Ben

Stayed 1 night in Jul 2024

2/10 Terrible

Paul

Business traveller
Disliked: Staff & service
Nightmare Parking
Hotel was ok but parking was a real issue and resulted in being sent on a 3 1/2 mile journey to get parked with incorrect directions and unable to contact the hotel.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Very disappointing
So very disappointing. On checking in they said I had not paid for breakfast, I had and it was on my receipt. The hotel refused to acknowledge this as said it was not on their system and that I would have to contact Expedia. Spent over 30 mins on to their customer service who said the hotel would not accept that I had paid, even though they confirmed that I had. Went up to our room, which was decorated for a 21st birthday- definitely not our room. Back downstairs to reception who were baffled but gave me another room. The noise from the room next door was horrendous, the walls must be paper thin. Very little sleep, beds were uncomfortable. I don't understand the bathroom layout, not much privacy. Overall extremely disappointed and annoyed.
Stayed 1 night in Jul 2024

10/10 Excellent

Roderick

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very accommodating and we were very good attended by Ms Vishva in the Restaurant… she’s very friendly and the food was the best of London.
Stayed 1 night in Jul 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good airport hotel - tricky to find owing to development of the area
Stayed 1 night in Jul 2024

10/10 Excellent

Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy i choose Aloft
From check-in to my stay i was very positvely surprised. The team exceeded my expectations and will book again when coming to London.
Stayed 2 nights in Jul 2024

10/10 Excellent

dori

Liked: Cleanliness
Very comfortable stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would absolutely recommend it, its very clean easy to get around the DLR is literally close by and staff was great.
Stayed 3 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely stunning hotel I stayed in the 7th floor
Stayed 1 night in Jul 2024

10/10 Excellent

Sohel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Maryk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel inside was lovely, clean and friendly staff, great breakfast. Only issue is there was a lot of building works which meant the car back was reduced in size so we had to go to an overflow at the Excel. This was a short walk away but at least it was complementary. The biggest issue we had was leaving we left the overflow carpark and followed the ‘exit’ signs which brought us out literally inti a building site and the site crew were not happy we’d driven round there, and I was worried that it could damage my car. I know this isn’t the hotels fault, but it is their overflow carpark, so they do have some responsibility that guests leave safely and that signage is clear.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shailendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was construction works happening in the close vicinity which wasn't too pleasant to watch, nothing to do with the hotel itself which was really good
Stayed 3 nights in Jul 2024

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gen Fun

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jim

Stayed 2 nights in Jun 2024

8/10 Good

Jim

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff was great. The location was way out in the east end but there is an excellent connection to the Elizabeth line which goes to the airport. Breakfast is definitely worth the money, but the dinner menu is not. The room is modern but I couldn’t attach my HDMI device.
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regular at Aloft
Stay here regularly, so handy for City Airport, Excel and the Elizabeth train line has you in Liverpool St in 10 minutes. Rooms are always clean and staff are always great.
Stayed 1 night in Jul 2024

8/10 Good

DANIEL

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Decent hotel but the breakfast is terrible.
Stayed 2 nights in Jul 2024