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Ambassadors Hotel

3.0 star property
Hotel with a 24-hour front desk, near Natural History Museum

Photo gallery for Ambassadors Hotel

Reception
Property entrance
Lobby lounge
Superior Triple Room
Interior

Reviews

6.2 out of 10

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
16 Collingham Road, Kensington, London, England, SW5 0LX
  • Cromwell Road
    ‪1 min walk‬
  • Natural History Museum
    ‪11 min walk‬
  • Imperial College London
    ‪12 min walk‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Free cots/infant beds
TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
Desk
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room

Desk, iron/ironing board, WiFi

Superior Single Room

Highlights

TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
Desk
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room

Desk, iron/ironing board, WiFi

Standard Triple Room

Highlights

Free cots/infant beds
TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
Desk
  • 18 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Standard Twin Room

Desk, iron/ironing board, WiFi

Standard Twin Room

Highlights

Free cots/infant beds
TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
Desk
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Desk, iron/ironing board, WiFi

Standard Single Room

Highlights

Free cots/infant beds
TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
Desk
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Desk, iron/ironing board, WiFi

Standard Double Room

Highlights

Free cots/infant beds
TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
Desk
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Desk, iron/ironing board, WiFi

Superior Twin Room

Highlights

Free cots/infant beds
TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
Desk
  • 13 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

Highlights

Free cots/infant beds
TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
Desk
  • 18 sq m
  • Sleeps 4
  • 3 Single Beds

Similar properties

Room

Point A Kensington Olympia

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • 24/7 front desk
4.1 out of 5, Very good, (1396)
The price is AU$111
for 1 room
includes taxes & fees
23 Feb - 24 Feb
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About the area

London

Ambassadors Hotel places you in the centre of London, within just a 15-minute stroll of popular places like Natural History Museum and Imperial College London. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include laundry facilities, tour/ticket assistance and multilingual staff. On weekday mornings buffet breakfast is served between 7 AM and 10 AM. .Attractions within a 20-minute walk of this London City Centre hotel include Kensington High Street and Kensington Gardens.

What's nearby

  • Natural History Museum - 11 min walk
  • Victoria and Albert Museum - 15 min walk
  • Kensington High Street - 16 min walk
  • Royal Albert Hall - 20 min walk
  • Hyde Park - 3 min drive

Getting around

  • Gloucester Road Underground Station - 7 min walk
  • West Brompton Station - 13 min walk
  • Heathrow Airport (LHR) - 31 min drive

Restaurants

  • ‪Courtfield - ‬5 min walk
  • ‪The Blackbird - ‬5 min walk
  • ‪Masgouf - ‬2 min walk
  • ‪The Bugis Singapore Restaurant - ‬5 min walk
  • ‪Subway - ‬5 min walk

About this property

Ambassadors Hotel

Hotel with a 24-hour front desk, near Natural History Museum
Ambassadors Hotel offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. Ambassadors Hotel also features dry cleaning/laundry services, a front desk safe, and a lift.

This London hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
Ambassadors Hotel offers 150 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided.

Bathrooms include baths or showers and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 5 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 8 for adults and GBP 8 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 8 for adults and from GBP 8 for children
  • Fee for in-room wireless Internet: GBP 5 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Eurocard and Barclaycard. Cash is not accepted. 

Property is also known as

Ambassadors Hotel
Ambassadors Hotel London
Ambassadors London
Hotel Ambassadors
Ambassadors Hotel London, England
Ambassadors Hotel Hotel
Ambassadors Hotel London
Ambassadors Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Ambassadors Hotel?

Ambassadors Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Ambassadors Hotel serve breakfast?

Yeah, buffet breakfast is served on weekdays between 7 AM and 10 AM and on weekends between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Ambassadors Hotel?

No, Ambassadors Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Ambassadors Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ambassadors Hotel?

No, pets are not allowed.

Ambassadors Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 72 out of 1001 reviews
Rating 8 - Good. 335 out of 1001 reviews
Rating 6 - Okay. 309 out of 1001 reviews
Rating 4 - Poor. 157 out of 1001 reviews
Rating 2 - Terrible. 128 out of 1001 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible hotel, worst possible hotel. Find another hotel to stay at, worth the money.
Stayed 5 nights in Mar 2020

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3rd time lucky
Hi the hotel was very busy and when we arrived our room had been given away. Sorted out another room but that one had a guest in ,(though not when we entered). Third time lucky and all went well after that
Stayed 3 nights in Mar 2020

6/10 Okay

Howard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Don't believe photos
The photos totally misrepresent the actual standard room. Definitely don't rent a standard room. Deluxe room has upgraded bathroom which is nice, but the floor is a very old rug badly stained. If flooring is the hotel was upgraded in would be a reasonable budget hotel. As it is now the room is uncomfortable every time you step on the floor
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Amenities
Disliked: Cleanliness
The bathroom flooded into the room whenever I showered. The toilets did not flush all the time. I could hear the people around me from my room coughing. Other than that it was okay, good location in a nice area.
Stayed 4 nights in Mar 2020

6/10 Okay

Verified traveller

Stayed 4 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The location was quiet. The room was old and not very clean.
Stayed 2 nights in Mar 2020

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value in London
Great value for such a great location. Shower stall a bit on the small side but perfect in every other way. Very quiet by London standards and thicker walls than most newer hotels. Couldn’t recommend it highly enough for a highly cost effective convenient location to stay. Will be back.
Stayed 5 nights in Mar 2020

2/10 Terrible

Met

Stayed 2 nights in Mar 2020

6/10 Okay

Sinead

Liked: Cleanliness
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness
The location was very good but the facilities were not very good and the beds were not great. The food was plentiful for breakfast but not a huge variety. Overall it was very good value for price and location.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Eva

Liked: Cleanliness, staff & service, room comfort
Good value for money
Comfortable bed and clean. Only need some painting.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

You get what you pay for🙄
From the outside the hotel looks good as well as the foyer. I had a single room which was adequate however the bathroom looked tired. The whole place looked like it needed a bit of a makeover. However my trip to London was for training purposes so the hotel was somewhere for me to sleep. So that being the case it was adequate.
Stayed 2 nights in Feb 2020

8/10 Good

Catherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Staff very helpful, the room was cozy but traffic quite noisy to a country person not used to traffic. Have stayed at busier location but quality of glazing made the previous stays much quieter. Would use again though.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnd like anything, very bad hotel. I pay for 3 nights, after sleeping first night at the next day I went to an other Hotel. Was that bad that I dint mind loosing the money for the others two nights. Dont recomend it.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast - lacked variety but good value! The rooms are tiny but adequate and the staff is friendly/helpful thus overall an excellent value.
Stayed 6 nights in Feb 2020

2/10 Terrible

Pamela

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not that I would recommend this hotel
The hotel rooms were dirty and not to standard. The beds way too soft, woke up with back ache. The cleanliness leaves to be desired. Some of the staff were rude and grunted when I said good morning. We did not get coffee / tea supplies - had to ask, same with toilet roll. Could not supply additional pillows as the ones we had were paper thin. Even though said would have a bath in my room, only had a shower. The toilet looked disgusting !!! The rooms are that small you couldn't swing a cat in it and the TV was at a weird angle!!! Not a place I would recommend.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
The hotel loaction was excellent - 7min walk to the closest station, 15min walk to South Kensington and its museums, and roughly 20-30min by tube to amy main attractions in London. The hotel was just off the main street which means the noise was moderated however they were doing works during our stay and builders were on from 7am. Because of the works, the comfort was inconsistent from one room to another - our deco/comfort, especially in the bathroom were really outdated; trace of mould here and there, the water pressure and temperature were only mild and heaters not properly working in January(!) while the friends we were travelling with had brand new bedroom/bathroom. That said, everything was clean. The room had no plugs near the bed whoch makes it tricky for phone and alarms. And isolation was poor - you could hear people above, aside and underneath. The breakfast had a full range of ingredients however they close it 20min proor the time indicated without apology and the people in charge forbid us, rather virulently, to group a couple of tables together, in a corner of the room, to eat with our friends. We offered to place them back where there were but they said no categorically for no apparent reason and with bad manners so we finally had to ask permission to reception.
Stayed 4 nights in Jan 2020

2/10 Terrible

Anna, Telford

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Wrong keycard/room number given, causing us to barge in on other guests. Shower curtain not fit for use, flooded the bathroom. Constant knocking and loud talking throughout the night. Lift was broken. Towels were dirty. Bad experience.
Stayed 2 nights in Feb 2020

4/10 Poor

Kieran

Stayed for 2 nights to attend interviews
Pictures were clearly taken when it was new and that feels like it was a long time ago. Owners would definitely benefit from a refurb. Room felt A little claustrophobic (granted it was a cheaper double) but the bathroom just felt tired and I wasn’t entirely convinced by it’s cleanliness. Sink gave off an eggy smell if I washed my hands (when I brushed my teeth it was fine, very weird). Bed was quite hard and the pillows might as well have not been there,not much support. Considering it was a 3 star in South Kensington,I was expecting better.
Stayed 2 nights in Feb 2020

4/10 Poor

Kathy

Business traveller
Disliked: Property conditions & facilities
The hotel breakfast was good and the staff were friendly. However the rest requires a lot of help! I requested a superior double room. I got a box, almost like a store cupboard overlooking plumbing and rooftops. I asked them to switch which they did. The second option was a few doors away from the first and a least looked o to the road. But it was still cramped and the basin was covered in limescale. There isn't even a wardrobe, just a couple of hangers on the wall just above the tea tray! Only stayed two nights but won't be going back.
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019