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Hyatt Place London City East

4.0 star property
Eco-certified hotel with 24-hour fitness centre and rooftop terrace

Photo gallery for Hyatt Place London City East

Rooftop terrace
Exterior
Exterior
Premium Room, 1 King Bed, Terrace
Cocktail bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Housekeeping
The current price is AU$200
includes taxes & fees
5 May - 6 May

Explore the area

Map
Black Lion House, 45 Whitechapel Road, London, England, E11DU
  • Tower of London
    ‪15 min walk‬
  • Tower Bridge
    ‪19 min walk‬
  • St. Paul's Cathedral
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪60 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Sofa bed
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace

Highlights

Patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for 1 King Bed Balcony with Sofa

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Bed Balcony with Sofa

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About the area

London

At Hyatt Place London City East you'll be within just a 10-minute stroll of Brick Lane and Old Spitalfields Market. Highlights at this eco-friendly hotel include a restaurant, a 24-hour gym and a bar/lounge. .PocketSquare Skyline Bar is the hotel's own cocktail bar. A meeting room, a 24-hour business centre, and coworking space are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. On weekday mornings buffet breakfast is served between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 20-minute walk of this 4-property class Shoreditch hotel include The Gherkin and Tower of London.

What's nearby

  • Brick Lane - 2 min walk - 0.2 km
  • Tower of London - 15 min walk - 1.3 km
  • Tower Bridge - 19 min walk - 1.6 km
  • St. Paul's Cathedral - 6 min drive - 2.8 km
  • The Shard - 6 min drive - 3.3 km

Getting around

  • Aldgate East Station - 4 min walk
  • Fenchurch Street Station - 13 min walk
  • London (LCY-London City) - 20 min drive

Restaurants

  • ‪Exmouth Coffee Company - ‬3 min walk
  • Zoom East Kitchen & Bar
  • ‪Efes - ‬2 min walk
  • ‪Grounded - ‬2 min walk
  • ‪Dulce Cafe - ‬3 min walk

About this property

Hyatt Place London City East

Eco-certified hotel with 24-hour fitness centre and rooftop terrace
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, a meeting room, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the eco-certified Hyatt Place London City East.

This 4-star London hotel is smoke free.

  • 280 guestrooms or units
  • 9 levels
  • Built in 2021
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hyatt Place London City East offers 280 air-conditioned accommodations with a safe and a hairdryer. 55-cm Smart televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino, French, Italian, Portuguese, Romanian, Spanish

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  • Restaurant
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PocketSquare Skyline Bar
  • Sotto Cucina & Bar
  • The Market

Things to do

  • 24-hour gym

Family friendly

  • Children's games
  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Area rugs in room
  • No lift
  • Tile flooring in room

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-cm smart TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12 per person
  • Pet fee: GBP 25 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Frequently asked questions

What is the cancellation policy at Hyatt Place London City East?

Hyatt Place London City East offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place London City East?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at Hyatt Place London City East on 5 May 2025 start from AU$200.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Place London City East family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Place London City East is a hit with families.

Does Hyatt Place London City East serve breakfast?

Yep, our guests can't get enough of the buffet brekkie here! Available on weekdays from 7:00 AM to 10:30 AM and on weekends between 7:00 AM and 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hyatt Place London City East?

No, Hyatt Place London City East does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Place London City East?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt Place London City East?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Place London City East?

Dogs are welcome at Hyatt Place London City East, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Hyatt Place London City East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 555 out of 937 reviews
Rating 8 - Good. 270 out of 937 reviews
Rating 6 - Okay. 77 out of 937 reviews
Rating 4 - Poor. 17 out of 937 reviews
Rating 2 - Terrible. 18 out of 937 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, quiet and comfortable rooms
Stayed 10 nights in Oct 2024

8/10 Good

Carlos

Stayed 3 nights in Jan 2025

8/10 Good

Nicola

Business traveller
Liked: Property conditions & facilities, room comfort
Work trip overnight
Stayed 1 night in Jan 2025

4/10 Poor

Julie

Disliked: Staff & service, room comfort

Sneaky extra charges at the self service check in

We’d fully paid for our stay here on hotels.com and, when we arrived, we were ushered to use the self service check in system. When I entered my details, it said I owed an additional £70 and when I asked, I was told it was a service charge. I went downstairs to check in at the desk and there was no mention of it. Very sneaky and I’m sure people are getting stung by it
Stayed 3 nights in Jan 2025

8/10 Good

Huseyin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Stayed 1 night in Jan 2025

10/10 Excellent

James

Stayed 1 night in Jan 2025

10/10 Excellent

Vitoria

Stayed 1 night in Jan 2025

10/10 Excellent

ANIL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for transportation Tube, Bus and Taxi
Stayed 2 nights in Jan 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We mentioned it was our wedding anniversary during booking, and on arrival, we found that the hotel staff had arranged some fabric flower petals into a heart-shape on our bed and left us a congratulations card in our room, what a lovely gesture! Our room was clean, so was the other areas of the hotel. The bed was large and comfortable. We were assigned a room on the top floor, so the view was nice too. The breakfast (we picked the full English continental breakfast option) was very good with lots of choices. The check-in/out processes were done at a self-service machine, which was quick and convenient; however, at check-out, we did find there was a small unexplained charge (a few pounds, forgot the exact amount) added to our bill while we had already fully paid for the room at booking, we later found out from the concierge that it was a service charge (more like a tip) which they could remove from our bill upon request. The hotel is nicely located close to tube stations and Brick Lane where they are many good places to eat. Overall a very pleasant stay, would recommend to others.
Stayed 1 night in Dec 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Puspraj

Liked: Cleanliness, staff & service, property conditions & facilities
Prime location, very neat and clean. Value for money.
Stayed 1 night in Dec 2024

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service
Check in via kiosk means you have to enter all your personal details and anyone in the lobby can read them. No privacy. Kiosk didn’t work and had to check in with reception anyway. Rooftop bar was pleasant had a few drinks and watched the snow. Breakfast staff sat us at a dirty table, had to ask for cups for coffee and the sausages tasted like flour. Other than that staff were all pleasant.
Stayed 1 night in Jan 2025

10/10 Excellent

Hussein

Stayed 2 nights in Dec 2024

8/10 Good

MICHAEL

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location for Whitechapel, easy access to underground. Great in room facilities, charging plugs, TV, coffee and tea, ironing facilities, hairdryer in the room.
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Stayed 1 night in Dec 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful but up against at breakfast. No room at breakfast someti.es having to wait.
Stayed 4 nights in Dec 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel nice and clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

Makda

Stayed 1 night in Dec 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a fantastic place to stay. Clean and quiet. Amazing set up for people with disabilities. Breakfast option is a must. Staff are polite, helpful and made our stay fabulous.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024