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Hyatt Place London City East

4.0 star property
Eco-certified hotel with 24-hour fitness centre and rooftop terrace

Photo gallery for Hyatt Place London City East

Rooftop terrace
Cocktail bar
Premium Room, 1 King Bed, Terrace
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Housekeeping
The current price is AU$219
includes taxes & fees
23 Mar - 24 Mar

Explore the area

Map
Black Lion House, 45 Whitechapel Road, London, England, E11DU
  • Brick Lane
    ‪2 min walk‬
  • Old Spitalfields Market
    ‪8 min walk‬
  • Liverpool Street
    ‪13 min walk‬
  • London (LHR-Heathrow)
    ‪60 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Sofa bed - double
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace

Highlights

Patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for 1 King Bed Balcony with Sofa

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Bed Balcony with Sofa

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

The Tower Hotel, London

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.1 out of 5, Very good, (6746)
The price is AU$261
for 1 room
includes taxes & fees
17 Mar - 18 Mar
The Tower Hotel, London

About the area

London

At Hyatt Place London City East you'll be within just a 10-minute stroll of Brick Lane and Old Spitalfields Market. Highlights at this eco-friendly hotel include a restaurant, a 24-hour gym and a bar/lounge. .PocketSquare Skyline Bar is the hotel's own cocktail bar. A meeting room, a 24-hour business centre, and coworking space are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. On weekday mornings buffet breakfast is served between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 20-minute walk of this 4-property class Shoreditch hotel include The Gherkin and Tower of London.

What's nearby

  • Brick Lane - 2 min walk
  • Tower of London - 15 min walk
  • Tower Bridge - 19 min walk
  • St. Paul's Cathedral - 6 min drive
  • The Shard - 6 min drive

Getting around

  • Aldgate East Station - 4 min walk
  • Fenchurch Street Station - 13 min walk
  • London (LCY-London City) - 20 min drive

Restaurants

  • ‪Exmouth Coffee Company - ‬3 min walk
  • Zoom East Kitchen & Bar
  • ‪Efes - ‬2 min walk
  • ‪Grounded - ‬2 min walk
  • ‪Dulce Cafe - ‬3 min walk

About this property

Hyatt Place London City East

Eco-certified hotel with 24-hour fitness centre and rooftop terrace
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, a meeting room, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the eco-certified Hyatt Place London City East.

This 4-star London hotel is smoke free.

  • 280 guestrooms or units
  • 9 levels
  • Built in 2021
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hyatt Place London City East offers 280 air-conditioned accommodations with a safe and a hairdryer. 55-cm Smart televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino, French, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 28 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PocketSquare Skyline Bar
  • The Market
  • Zoom Restaurant

Things to do

  • 24-hour gym

Family friendly

  • Children's games
  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Area rugs in room
  • No lift
  • Tile flooring in room

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-cm smart TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12 per person
  • Nearby parking fee: GBP 28 per day (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Frequently asked questions

What is the cancellation policy at Hyatt Place London City East?

Hyatt Place London City East offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place London City East?

As of 3 Mar 2025, prices found for a 1-night stay for 2 adults at Hyatt Place London City East on 23 Mar 2025 start from AU$218.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Place London City East family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Place London City East is a hit with families.

Does Hyatt Place London City East serve breakfast?

Yep, our guests can't get enough of the buffet brekkie here! Available on weekdays from 7:00 AM to 10:30 AM and on weekends between 7:00 AM and 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hyatt Place London City East?

No, Hyatt Place London City East does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Place London City East?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt Place London City East?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Place London City East?

Dogs are welcome at Hyatt Place London City East, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Hyatt Place London City East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 516 out of 874 reviews
Rating 8 - Good. 253 out of 874 reviews
Rating 6 - Okay. 73 out of 874 reviews
Rating 4 - Poor. 17 out of 874 reviews
Rating 2 - Terrible. 15 out of 874 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Radhika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Manvendra

Stayed 1 night in Nov 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Alun

Stayed 2 nights in Oct 2024

10/10 Excellent

Lady Wesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good stay
Stayed 1 night in Nov 2024

4/10 Poor

hiren

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Nice hotel in terms of modernisation. Staff are nice and polite. Breakfast is lovely with nice options. The room decor is clean but too clinical and plain. Facilities in the room are poor. No handwash or soap just the stuff in the shower. No shaving mirror and no shaver outlet. The heating wouldnt work the 1st day and when reception said somone would come and have a look, noone turned up, at all!! The shower is a walk in and wasnt draining properly. As a result the bathroom flooded. As it was late i managed to get the water to drain and mopped up. So on leaving the hotel i reported this and they apologied saying they are sorry and not sure how they can compensate. So did nothing at all lol I wouldnt stay again here for the price they charge. There are much better options in the area.
Stayed 2 nights in Nov 2024

10/10 Excellent

CHARLES

Stayed 1 night in Oct 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Clara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Heating not working up to 30° and no warm air at all.
Stayed 1 night in Nov 2024

8/10 Good

Grzegorz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could hear toilet flushes from adjacent rooms, the walls are so thin. Nearest good parking, where you don’t get your windows smashed, causes a fortune, I paid £90 for a day and a half stay. They should be clear about it in the advertising and description.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrea

Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

David

Stayed 2 nights in Oct 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location close to Aldgate East tube station, so easy for getting around. Only a short walk away from Brick lane and Spitalfields market. Hotel is very nice, we had a deluxe king which had very comfy beds and nice pillows. We did not have breakfast at the hotel, but found there were some amazing cafes nearby where we had breakfast/brunch each day. Exmouth coffee roasters was particularly good. Amazing coffee and breakfast was delicious. Not much choice for eating out close to hotel in the evening is the only downside. Lots of fast food places down Brick lane but nothing we really fancied. My only criticism of the hotel was them trying to charge for extras without informing you. First of all when checking in on self check in, they tried to charge £11 service charge. I had to go to the main reception for over ride this. I don’t see why I should pay for a service charge when I am yet to have service. Also they tried to charge for the some water provided in the bedroom. It’s a 4 star hotel, so bottled water should be provided as standard anyway, but if you plan to charge for these things, you must make it clear in the rooms that this is the case so guests can make an informed decision. Other than that, no complaints. We found the area fine, just what you would expect in central London. I wouldn’t wander around on my own at night, but that’s no different from any other major city at night.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a great location
The location of the hotel is not in the best surroundings. The restaurant in the hotel did not recognise the rewards from my platinum status from hotels.com
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Rituparna, Winchester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in London. Staff is very helpful and accommodative. Good breakfast. Spacious and clean rooms. Lots of dining options. Trains and busses. Very walkable.
Stayed 5 nights in Oct 2024

10/10 Excellent

morgan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Area is awful even taxi driver warned us , showers have limited draining but everything else perfect
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Liliana

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
Room wasn’t ready. Vip status was not honored. Room in terrible condition. Bathroom cleanliness inexistent. Manager sarcastically interacted with me. Mocking me for the things I complained about. Person in the bar Osama absolutely disrespectful. Manager Laura was the only one that kind of fixed things even thou she offered drinks that I ended up paying for. Terrible. Management overall. Not recommending this place to anyone.
Stayed 5 nights in Oct 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Marc

Stayed 3 nights in Oct 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was nice, location was good for getting into the city. Just a shame the area was rundown and dirty.
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024