See all properties
Save

Best Western London Heathrow Ariel Hotel

4.0 star property
Hotel in Hayes with 24-hour front desk and restaurant

Photo gallery for Best Western London Heathrow Ariel Hotel

Front of property
Executive Room, 1 Double Bed, Non Smoking
Lobby sitting area
Bar (on property)
Daily buffet breakfast (GBP 15.95 per person)

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • 24/7 front desk
The current price is AU$132
includes taxes & fees
31 Mar - 1 Apr

Explore the area

Map
118 Bath Road, Hayes, England, UB3 5AJ
  • Airport Bowl
    ‪2 min walk‬
  • Stockley Park
    ‪6 min drive‬
  • Twickenham Stadium
    ‪13 min drive‬
  • London (LHR-Heathrow)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
  • 23.1 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
  • 20.14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
  • 23.1 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
  • 13.5 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Front of property

ibis London Heathrow Airport

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
3.9 out of 5, Good, (2447)
The price is AU$98
for 1 room
includes taxes & fees
28 Mar - 29 Mar
ibis London Heathrow Airport

About the area

Hayes

At Best Western London Heathrow Ariel Hotel, you'll be 13.6 km (8.5 mi) from Windsor Castle and 12.8 km (8 mi) from Hampton Court Palace. Highlights at this hotel include a restaurant, a bar/lounge and a conference centre. .The restaurant, The Junction Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. 355 square feet (33 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 4-property class Heathrow Villages hotel include Royal Botanic Gardens, Kew and Twickenham Stadium.

What's nearby

  • Airport Bowl - 2 min walk - 0.3 km
  • London Motor Museum - 4 min drive - 3.0 km
  • Stockley Park - 6 min drive - 4.2 km
  • Twickenham Stadium - 13 min drive - 8.5 km
  • Hampton Court Palace - 20 min drive - 12.9 km

Getting around

  • Hayes & Harlington Station - 4 min drive
  • Hatton Cross Underground Station - 4 min drive
  • Heathrow Airport (LHR) - 10 min drive

Restaurants

  • ‪Caffè Nero - ‬9 min drive
  • ‪United Club - ‬10 min drive
  • ‪Steak & Lobster - ‬7 min walk
  • ‪Bijou Bar - ‬7 min walk
  • ‪The Pheasant - ‬12 min walk

About this property

Best Western London Heathrow Ariel Hotel

Hotel in Hayes with 24-hour front desk and restaurant
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 355 square feet (33 square metres) and includes a conference centre. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Best Western London Heathrow Ariel Hotel. Parking is available for a fee.

This 4-star Hayes hotel is smoke free.

  • 184 guestrooms or units
  • 3 levels
  • 355 sq ft of conference space
  • 33 sq. m of conference space
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Languages

Arabic, English, Hindi, Polish, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Junction Restaurant

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre (355 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 per person
  • Self-parking fee: GBP 16 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Frequently asked questions

Is parking available at Best Western London Heathrow Ariel Hotel?

Yep, Best Western London Heathrow Ariel Hotel has a self car park for GBP 16 per night.

How much does it cost to stay at Best Western London Heathrow Ariel Hotel?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at Best Western London Heathrow Ariel Hotel on 31 Mar 2025 start from AU$132.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western London Heathrow Ariel Hotel family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Best Western London Heathrow Ariel Hotel is a hit with families.

Does Best Western London Heathrow Ariel Hotel serve breakfast?

Sure does, buffet breakfast is on offer on weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Best Western London Heathrow Ariel Hotel?

No, Best Western London Heathrow Ariel Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western London Heathrow Ariel Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western London Heathrow Ariel Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Best Western London Heathrow Ariel Hotel?

No, pets are not allowed.

Best Western London Heathrow Ariel Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 499 out of 1433 reviews
Rating 8 - Good. 458 out of 1433 reviews
Rating 6 - Okay. 249 out of 1433 reviews
Rating 4 - Poor. 117 out of 1433 reviews
Rating 2 - Terrible. 110 out of 1433 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alison, Swansea

Travelled with family
Liked: Cleanliness, amenities
Ideal for terminal 2 and 3 parking. Would definitely use again
Stayed 1 night in Nov 2024

6/10 Okay

Kathiana

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was really nice , but Hotel conditions is really old and cracked
Stayed 1 night in Dec 2024

8/10 Good

Martin

Close to airport and relatively inexpensive
Stayed 1 night in Dec 2024

8/10 Good

Ronald

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
out of date hotel only stay for a night
old hotel needs updating. first room they gave me the water only stayed on burning hot.we had to swap rooms other room was good but bed sunk in
Stayed 1 night in Dec 2024

8/10 Good

Betty

Liked: Cleanliness, staff & service
Convenient to airport and public transit. Economy hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities
Showing its age a little. Breakfast was good.
Stayed 1 night in Dec 2024

4/10 Poor

Novelyne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not very friendly and came off aggressive and confrontational. Rooms were quite old and very thin walls, can hear everything from the hallways / next door
Stayed 2 nights in Dec 2024

10/10 Excellent

Dennon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good a must try on your list 🙂
Stayed 6 nights in Nov 2024

6/10 Okay

Leslie

Liked: Staff & service
Disliked: Property conditions & facilities
Too old
Stayed 1 night in Dec 2024

10/10 Excellent

Dennon

Liked: Cleanliness, staff & service, amenities
Love it....
Stayed 2 nights in Dec 2024

8/10 Good

Patience

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stopover
Short overnight stay. It was great to walk into a room that was nice and warm after getting off a 12hr flight on a freezing December evening. Room was comfortable, warm shower and staff were polite and professional. Price was very reasonable for Heathrow Hotel Hoppa leaves from the hotel next door( 3min walk away)
Stayed 1 night in Dec 2024

10/10 Excellent

Tal

Stayed 1 night in Nov 2024

8/10 Good

Zenonas

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy neighbour
Noisy. Could hear neighbour talk on the phone at 6am.
Stayed 2 nights in Nov 2024

8/10 Good

Olufemi

Liked: Cleanliness, staff & service, property conditions & facilities
Apt location with a bus stop just right there!!!
Stayed 3 nights in Nov 2024

6/10 Okay

Vanessa

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was fine ,far away from Central London but transportation was close by .I had no idea I had to ask to get the room cleaned ,however the towels didnt look clean ??
Stayed 3 nights in Dec 2024

10/10 Excellent

Ayshia

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feel comfortable and feel safe as well. Thank you!
Stayed 1 night in Dec 2024

2/10 Terrible

Mitchelle

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The shower and flush was not working. Hotel old. Says has 24 hr room service but none. The short guy manager was rude as our keycards were not working. He did not speak to us and was asking us to go to the room with hand signal and mumbling words. As I got back to the room, surprised that he was there already. Never said a word, he was checking out whether I know how to use the card well on the door because maybe my technique in tapping the door is not right. After I tapped the new keycards and successfully opened the door. He left without any word. Just very bad manner as a manager/ staff. One of the Indian lady in the reception that works at night time was nice. By morning she said she could have changed our room if she knew about it. We only found out that shower and flush not working at 1am and had to leave by 5am. Did not bother ringing as we were saving time to get more rest. Would have been a better experience if the room and amenities were working and the manager did not had to judge the customer for not using the keycards well.
Stayed 1 night in Nov 2024

10/10 Excellent

Davit

Stayed 1 night in Nov 2024

10/10 Excellent

Dennon

Liked: Cleanliness, staff & service, property conditions & facilities
The area is wonderful and I must say you'll enjoy your stay
Stayed 7 nights in Dec 2024

8/10 Good

Bernt

Travelled with partner
Liked: Cleanliness, staff & service
Best Western are making good effort to get this hotel investment into a top quality traveller hotel. Original / previous owners have left the property to degrade significantly. Complete redevelopment is necessary and knowing Best Western throughout the world, they will make this prime location (London Heathrow) property a showpiece. Well done BW for taking on this investment.
Stayed 1 night in Dec 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price I paid. The room was small but everything was fine for the low price I paid. Trip from airport to the hotel was 17 pounds. A shuttle to the airport was 8 pounds.
Stayed 1 night in Dec 2024

4/10 Poor

michael

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bathroom sink counter was built partially over the toilet, so i could never sit properly. Maybe a smaller person wouldn't have had an issue, but i could never get clean or comfortable trying to use the toilet.
Stayed 9 nights in Nov 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an overnight stay due to delayed flight. They had excellent shuttle service. Would rec highly for a layover
Stayed 1 night in Dec 2024