See all properties
Save

Comfotel PRPL

3.0 star property
Hotel in London, near Westfield London Shopping Centre

Photo gallery for Comfotel PRPL

Quadruple Room
Courtyard
Breakfast buffet
View from property
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi
The current price is AU$103
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
33 Shepherd's Bush Road, London, England, W6 7lu
  • Westfield London Shopping Centre
    ‪12 min walk‬
  • Eventim Apollo
    ‪14 min walk‬
  • Kensington High Street
    ‪16 min walk‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Wardrobe
Daily housekeeping
In-room safe
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Twin Room

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Wardrobe
Daily housekeeping
In-room safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Wardrobe
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Wardrobe
Daily housekeeping
In-room safe
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Wardrobe
Daily housekeeping
In-room safe
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Triple Room

In-room safe, desk, iron/ironing board, free WiFi

Triple Room

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Wardrobe
Daily housekeeping
In-room safe
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Front of property

Sapphire Hotel

  • Free WiFi
  • Business services
  • Housekeeping
  • Soundproof rooms
3.4 out of 5, (1004)
The price is AU$224
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Sapphire Hotel

About the area

London

At Comfotel PRPL you'll be within just a 15-minute stroll of popular places like Westfield London Shopping Centre and Eventim Apollo. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, luggage storage and a front desk safe. .Within a 20-minute walk of this 3-property class Hammersmith and Fulham hotel, attractions include Kensington High Street and Olympia Conference and Exhibition Centre.

What's nearby

  • Westfield London Shopping Centre - 12 min walk
  • Eventim Apollo - 14 min walk
  • Kensington High Street - 16 min walk
  • Olympia Conference and Exhibition Centre - 17 min walk
  • Hyde Park - 7 min drive

Getting around

  • Shepherd's Bush Underground Station - 7 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • ‪Subway Shepherds Bush - ‬6 min walk
  • ‪BrewDog Shepherd's Bush - ‬4 min walk
  • ‪Urban Baristas - ‬6 min walk
  • ‪The Sindercombe Social - ‬4 min walk
  • ‪Kave Cafe - ‬4 min walk

About this property

Comfotel PRPL

Hotel in London, near Westfield London Shopping Centre
Comfotel PRPL offers its guests a front desk safe. WiFi is free in public spaces.

This 3-star London hotel is smoke free.

  • 19 guestrooms or units
  • Storage area for luggage
  • Front desk safe
  • No smoking on site
Comfotel PRPL offers 19 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Euro Hotel Hammersmith, 31 Shepherds Bush Road W67LX (Next door)]
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.

Property is also known as

Comfotel Prpl Hotel London
Comfotel Prpl Hotel
Comfotel Prpl London
Comfotel Prpl Hotel
Comfotel Prpl London
Comfotel Prpl Hotel London

Frequently asked questions

What is the cancellation policy at Comfotel PRPL?

Comfotel PRPL offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfotel PRPL?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Comfotel PRPL on 23 Feb 2025 start from AU$103.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Comfotel PRPL?

No, Comfotel PRPL does not offer an airport shuttle service.

What time are check-in & check-out at Comfotel PRPL?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Comfotel PRPL?

No, pets are not allowed.

Comfotel PRPL Reviews

Reviews

6.2
Rating 10 - Excellent. 83 out of 450 reviews
Rating 8 - Good. 113 out of 450 reviews
Rating 6 - Okay. 99 out of 450 reviews
Rating 4 - Poor. 68 out of 450 reviews
Rating 2 - Terrible. 87 out of 450 reviews

6.0/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
It's a budget hotel
Hotel room was as you expected for a budget hotel in London Room smelled of cigarette smoke when we entered although duvet covers were clean and fresh however upon inspection of inside the duvet we noticed it was heavily stained of blood and looked yellow all over which showed signs it hadn't been deep cleaned in along time. All fixtures were wonky on the walls and had dust and cobwebs all over them showing no signs of cleaning. Staff there were very friendly and got us extra pillows without an issue. Toilet in bathroom was lose on the wall and the shower has some mould on the sealant as well as limescale around the base. The sink had toothpaste on the outer side towards the shower, showing no signs of thorough cleaning between guests. Fridge in the room didn't work, but internet services were decent and worked. The floor initially had been cleaned over however in the corners there was dust, wood chippings on the floor around the mini fridge. There was some yellow drip stains on the wall near and around the window, due to the heavy smoke smell this looked like tobacco tar. For £79 for two people it was okay, however wouldn't want to return due to the conditions which mainly come down to the room not being in a clean enough condition.
Stayed 1 night in Nov 2024

6/10 Okay

Ertan

Stayed 2 nights in Oct 2024

8/10 Good

Mark

Stayed 1 night in Oct 2024

6/10 Okay

fang

Stayed 4 nights in Nov 2024

8/10 Good

Nicholas

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and comfortable
Nice find, clean and comfortable. Floor above was creaky so could hear the guest walking around. But little wrong with this place.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, a good solution for budget travel. Nice neighborhood, convenient to transport and shopping. Staff was friendly and helpful.
Stayed 4 nights in Oct 2024

10/10 Excellent

Quincy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good for the orice
Stayed 3 nights in Aug 2024

4/10 Poor

James

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Cheap but not cheerful
Room was clean but very tired. Lots of furnishings and flooring damaged and not looking great. Bathroom hot water took untill i raised an issue to get hot water. Toilet flush kept breaking 3 times. Gave up reporting it by the end. We weren't in the room much which helped massively. Wont be staying there again
Stayed 4 nights in Oct 2024

2/10 Terrible

Chrysanthi

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

DENNIS

Disliked: Property conditions & facilities
The hotel seems a little tired and needs sprucing up. I was only there for 1 night so it was ok. Would I stay there again ...no probably not.
Stayed 1 night in Oct 2024

4/10 Poor

Bethan-Jaye

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not worth more than £30
I wouldn't recommend this stay. I paid £82 for one room and this was not worth it. Check in - No issues went to the hotel next door; waited for 5 mins before someone came down to the desk but very speedy check in regardless. Room - The twin room I was given was room one on the ground floor at the front of the building. There was a weird smell in the bathroom so I had to keep the door closed. No hand soap and the shower had a weird yellow, brown stain on the floor which was concerning so I didn't use. The 2 beds themselves the bases of them were both covered in white mould which is gross. The bedding was clean and I had no issue with that. But the mould was quite large and very concering. Safety: If you are on your own and a single woman do not book this room. As I mentioned previously it is on the ground floor right at the front. There are stairs out the front of the window right outside your room that anyone can access which was really scary especially as the outdoor light kept going off through the night which was concerning.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Angie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here!
Check is was awful and the manager made me cry. Said we'd booked for the wrong date, but my app had correct date. When we returned later were locked out as they had not processed my payment. 5.30 fire alarm so stood in street. Pillow cases were scratchy, from was boiling, it was all terrible.
Stayed 1 night in Oct 2024

4/10 Poor

Yuan Te

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

ORIENCE

Stayed 2 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel, close to Empire and nearby shopping centres and tube stations
Stayed 1 night in Sep 2024

6/10 Okay

James

Travelled with partner
Liked: Staff & service, amenities
Staff were nice and friendly, room was attended to daily but was areas of muck left and areas could do with repair or repainted
Stayed 3 nights in Sep 2024

6/10 Okay

Samantha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Polite staff, but not worth the savings.
This is a tough one to review. Staff were very helpful and polite, gave us a fan and extra toilet paper when needed. Check-in was a bit rough as it was a new employee and a language barrier, but we got it sorted, and he was very polite. We forgot to put the 'do not disturb' sign out and came back to bed made and fresh towels. With that said, the room absolutely needs a deep clean. The carpet is stained, the curtains are stained, the bathroom grout lines have black mold on them, and even the walls have stains all over. I understand that deep cleaning every time would defeat the point of a budget hotel, but there should be some sort of weekly or at least monthly deep clean. Also, being on the basement floor, in the front of the building, it would be a good idea to instruct the cleaning crew not to open the curtains. I appreciate the gesture, but the street is very busy, and literally everyone could see all of our belongings in an empty room. Security should always be a concern on the ground and especially basement levels. On the 3rd day of our stay, we were verbally attacked by a vagrant on the front steps that told us tourists need to leave. We told him to move along, and he did. No fault to the hotel for the lack of effort by the London police and local government, though. Perhaps some no loitering signs and clear CCTV will help. Overall, the savings weren't worth it for us, but it wasn't a bad stay. It got the job done and saved us a couple hundred pounds.
Stayed 4 nights in Sep 2024

4/10 Poor

Georgina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures look nothing like the room, it smelt of damp and mould, stains everywhere, the lobby smelt overwhelmingly of BO and the walls were so thin that the person snoring in the room next door kept me awake until 6am. It's cheap but not even worth that price.
Stayed 1 night in Sep 2024

2/10 Terrible

Jasmin

Travelled with group
I bought cleaning supplies to clean the shower. It was disgusting and had residue on the walls. The walls and floors were stained and I felt itchy from the bed sheets.
Stayed 4 nights in Sep 2024

10/10 Excellent

anesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Megan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Shannon

Stayed 2 nights in Aug 2024

4/10 Poor

Charley

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We liked the location and easy access. We also liked having a plug in fan. We did not like how dirty the carpet was and the condition of the bathroom. Also the hallways smelt like weed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying at this property. It was clean and tidy, all staff were really pleasant, they added new towels and emptied the bin the day after our arrival. I’m sure they would have made the beds if I hadn’t already. It was easy access to the tube and shopping, which is an absolute plus. We would definitely stay there again.
Stayed 2 nights in Sep 2024