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Courtyard by Marriott London City Airport

4.0 star property
Eco-certified London hotel in Newham with a 24-hour business centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott London City Airport

Exterior
Premium bedding, minibar, in-room safe, desk
Restaurant
Premium bedding, minibar, in-room safe, desk
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
10 Connaught Road, Silvertown, London, England, E16 2AE
  • ExCeL Exhibition Centre
    13 min walk
  • Royal Victoria Bridge
    3 min drive
  • University of East London, Docklands Campus
    5 min drive
  • London (LHR-Heathrow)
    81 min drive

Room options

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Premium bedding
Hairdryer
Rainfall showerhead
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Premium bedding
Hairdryer
Rainfall showerhead
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Premium bedding
Hairdryer
Rainfall showerhead
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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The price is AU$168
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includes taxes & fees
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About the area

London

Courtyard by Marriott London City Airport puts you in the centre of London, 1.1 km (0.7 mi) from ExCeL Exhibition Centre and 3.5 km (2.2 mi) from O2 Arena. Highlights at this eco-friendly hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas and a 24-hour business centre. On weekend mornings buffet breakfast is served between 6:30 AM and 11:00 AM. .Attractions within a 10-minute drive of this 4-property class Newham hotel include ABBA Arena and London Stadium.

What's nearby

  • ExCeL Exhibition Centre - 13 min walk - 1.2 km
  • ABBA Arena - 9 min drive - 7.3 km
  • London Stadium - 10 min drive - 7.7 km
  • Westfield Stratford City - 11 min drive - 7.8 km
  • O2 Arena - 11 min drive - 8.4 km

Getting around

  • London City Airport DLR Station - 6 min walk
  • West Ham Station - 7 min drive
  • London (LCY-London City) - 1 min drive

Restaurants

  • ‪Subway - ‬17 min walk
  • ‪Caffè Nero - ‬6 min walk
  • ‪E16 Café - ‬15 min walk
  • ‪The Bridge Restaurant - ‬16 min walk
  • ‪Rotisserie - ‬18 min walk

About this property

Courtyard by Marriott London City Airport

Eco-certified London hotel in Newham with a 24-hour business centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 3 meeting rooms.

WiFi is free in public spaces. The eco-certified Courtyard by Marriott London City Airport also features multilingual staff, a garden, and dry cleaning/laundry services.

This 4-star London hotel is smoke free.

  • 184 guestrooms or units
  • 7 levels
  • Built in 2020
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Courtyard by Marriott London City Airport offers 184 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch Smart televisions come with cable channels and pay-per-view films.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This London hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Bulgarian, French, German, Hindi, Hungarian, Italian, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (GBP 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 11:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 7 floors
  • Banquet hall
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 per person
  • Nearby parking fee: GBP 15 per day (1640 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Courtyard by Marriott London City Airport Hotel
Courtyard by Marriott London City Airport London
Courtyard by Marriott London City Airport Hotel London

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott London City Airport?

Courtyard by Marriott London City Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott London City Airport?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Courtyard by Marriott London City Airport on 1 Dec 2024 start from AU$168.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Courtyard by Marriott London City Airport a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Courtyard by Marriott London City Airport.

Does Courtyard by Marriott London City Airport serve breakfast?

Yep, buffet brekkie is offered at weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Courtyard by Marriott London City Airport?

No, Courtyard by Marriott London City Airport does not offer an airport shuttle service.

Is there a bar or restaurant at Courtyard by Marriott London City Airport?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Courtyard by Marriott London City Airport?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Courtyard by Marriott London City Airport?

No, only service animals are allowed.

Courtyard by Marriott London City Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 265 out of 399 reviews" "
Rating 8 - Good. 100 out of 399 reviews" "
Rating 6 - Okay. 18 out of 399 reviews" "
Rating 4 - Poor. 7 out of 399 reviews" "
Rating 2 - Terrible. 9 out of 399 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for London
Great hotel, 2 night stay, lovely and clean, 30mins into the centre of London, right near a train station on the DLR. Great
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect pre-flight hotel
One-night stay before an early flight - we dropped our bags off and then it was a short, easy walk (it is signposted) to the hotel. We had a few drinks in the bar - some of the staff might have been new (?) as things were a bit slow, but the bar manager was clearly experienced and was doing his best with the team, and they were all friendly. The room was clean and the bed very comfortable. Impressed with the refillable bottle and filtered water stations, I wish more hotels did that. We would definitely stay again if flying from City as it was so quick in the morning. Also can highly recommend Yi-Ban Chinese restaurant, a short walk away.
Stayed 1 night in Aug 2024

10/10 Excellent

Shawne

Stayed 3 nights in Aug 2024

10/10 Excellent

Ckhuerckh, St Johns

Liked: Amenities, property conditions & facilities
Excellent
Stayed 4 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great hotel, lousy place to be
The hotel was great, however there is absolutely nothing to do nearby, but the service in the restaurant/bar is atrocious. Slow beyond belief, we had to keep chasing the staff to order, then get, a drink. It wasn't at all crowded, they just didn't seem to want to work. If you stay here, bring your own drink, or be prepared to die of thirst
Stayed 1 night in Aug 2024

8/10 Good

JAMES, Saltburn By The Sea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff efficient and friendly. Ideal for the airport although neighbourhood seems a bit dodgy walking from airport to hotel.
Stayed 1 night in Jul 2024

4/10 Poor

Michael

Disliked: Staff & service
I ordered fish and chips, the fish was terribly spoilt and smelt so awful. I complained and the kitchen came to retrieve the food. I was promised a refund, upon checkout on the 16th of July I spoke to the Senior Guest Relations Manager who gave me his card and once again promised to send an email and have the cost of the food refunded. As at writing this review today 8th August, no refund and no email update. This is terrible, serving guests spoilt food that could lead to health issues!
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great and staff are welcoming and friendly. Only critique is that we booked as we were travelling with plane spotters (and the hotel is right next to London City Airport). Paid extra for a room with a view over the runway only to be told on check in that there are no flights from midday Saturday to 1 pm Sunday (the entire duration of our stay). We just felt a bit duped. There was no mention anywhere of that on their website / room info page. Otherwise great hotel with brilliant connections into central London in the DLR. Useful to know that there’s no parking at the hotel - you park at the nearby Travelodge.
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Stayed 1 night in Jul 2024

10/10 Excellent

damilola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next home
Very friendly staff and calm
Stayed 2 nights in Aug 2024

2/10 Terrible

chris

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew, Colchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to London City aiport - of course its chief attraction! But, it was fine in itself.
Stayed 1 night in Aug 2024

8/10 Good

Abiola

Stayed 2 nights in May 2024

10/10 Excellent

Hristo

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

8/10 Good

Colin

Stayed 1 night in Jul 2024

8/10 Good

TERENCE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is absolutely fine, be aware, no phone signal in the room if you have calls to make. Front desks struggled to cope with sudden volume of travellers whose flights were cancelled however all staff were very polite and apologetic. Overall a good experience.
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal overnight stay for the airport and connections to the city for a west end show prior to departure. Would recommend.
Stayed 1 night in Jul 2024

6/10 Okay

Gabriella

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel has a good location close to airport on foot. They do not provide a shuttle service for the travellers who have luggage. The TV signal was terrible as it kept blocking. No Bonvoy points when booking wth a second provider.
Stayed 1 night in Jul 2024

10/10 Excellent

Elynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect hotel and marvelous staff!
Moin was our receptionist. What a lovely greeting and such assistance…. Moin assisted my friend who used a cane, to open a door, explain handicapped parking, assigned us a lovely room near the elevator. The hotel was within walking distance to LCY and a 12£ taxi ride. Clean, lovely hotel with a casual and delicious restaurant!
Stayed 1 night in Jul 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Julian Michael

Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday trip
It was close to station and good breakfast nice tidy room with a view and all staff were friendly and helpful, cannot fault anything about the hotel.
Stayed 3 nights in Jul 2024

6/10 Okay

Kiran

Stayed 1 night in Jul 2024

8/10 Good

Catherine

Liked: Property conditions & facilities
Convenient location
Stayed 1 night in Jul 2024