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Dockside Hotel

3.0 star property
Hotel with a 24-hour front desk, near Tower of London

Photo gallery for Dockside Hotel

Exterior
Lobby
Exterior
Breakfast buffet
Economy Single Room

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is AU$107
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
55 Sutton Street, London, England, E1 0AY
  • Tower of London
    ‪4 min drive‬
  • Tower Bridge
    ‪4 min drive‬
  • London Bridge
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪73 min drive‬

Room options

View all photos for Small Single Room

Economy Single Room

Small Single Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Desk
Wardrobe
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Desk
Wardrobe
  • 15 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Standard Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Desk
Wardrobe
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Desk
Wardrobe
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room

Economy Double Room

Small Double Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Desk
Wardrobe
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Desk
Wardrobe
  • Sleeps 1
  • 1 Single Bed

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About the area

London

At Dockside Hotel you'll be 1.8 km (1.1 mi) from Tower of London and 2.2 km (1.4 mi) from Tower Bridge. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. .Attractions within a 30-minute walk of this 3-property class Tower Hamlets hotel include Brick Lane and Liverpool Street.

What's nearby

  • Tower of London - 4 min drive - 2.2 km
  • Tower Bridge - 4 min drive - 2.4 km
  • Liverpool Street - 5 min drive - 2.5 km
  • The Shard - 6 min drive - 3.7 km
  • London Bridge - 7 min drive - 4.1 km

Getting around

  • Shadwell DLR Station - 3 min walk
  • Shadwell Station - 4 min walk
  • Heathrow Airport (LHR) - 73 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪The George Tavern - ‬2 min walk
  • ‪Arbour Square - ‬8 min walk
  • ‪Querky Cafe - ‬4 min walk
  • ‪Fried & Grilled - ‬4 min walk

About this property

Dockside Hotel

Hotel with a 24-hour front desk, near Tower of London
Dockside Hotel offers its guests concierge services. Public spaces have free WiFi.

This 3-star London hotel is smoke free.

  • 14 guestrooms or units
  • Front desk (24 hours)
  • Concierge
  • No smoking on site
Dockside Hotel offers 14 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Hindi, Portuguese, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 1 and younger are not allowed at this property. All guests older than 1 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property is also known as

Dockside Hotel
Dockside Hotel London
Dockside London
Hotel Dockside
Dockside Hotel London, England
Dockside Hotel Hotel
Dockside Hotel London
Dockside Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Dockside Hotel?

Dockside Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dockside Hotel?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Dockside Hotel on 20 Apr 2025 start from AU$106.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Dockside Hotel?

No, Dockside Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Dockside Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Dockside Hotel?

No, pets are not allowed.

Dockside Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 25 out of 156 reviews
Rating 8 - Good. 66 out of 156 reviews
Rating 6 - Okay. 35 out of 156 reviews
Rating 4 - Poor. 20 out of 156 reviews
Rating 2 - Terrible. 10 out of 156 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked an overnight here whilst in London for a Christmas party. Staff were friendly and welcoming on arrival. Whilst the hotel isn’t the most up-to-date and a little tired, it’s totally acceptable, especially for the price. The room was best described as a little tired- things had obviously been repaired several times and sometimes the old broken thing left on the wall. However, the best was comfy and everything was clean. The hotel is right next door to the DLR so you can easily do 1 stop to Bank station to get you where you need. Breakfast was an actually unexpected extra for the price I paid, so I was pleasantly surprised. Decent eggs, sausage and pastries. For the price I paid, I would definitely come back for this kind of event!
Stayed 1 night in Dec 2024

6/10 Okay

Charles

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfriendly reception welcome…cold draft… unlevel mattress But a very good breakfast with happy service
Stayed 1 night in Dec 2024

2/10 Terrible

Jane

Stayed 2 nights in Nov 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quite. Decent breakfast. Very close to Shadwell DLR station.
Stayed 1 night in Nov 2024

8/10 Good

VALDIR

Stayed 2 nights in Nov 2024

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities
Old, musty and in disrepair
Musty, dirty, in disrepair.. I got fooled by a good rating on hotels.com. I spent an extra night in London because my plans changed slightly. I didn’t want to go all the way to the airport as I wanted to explore London some more. I regretted my choice from the moment I saw the hotel. Not nice
Stayed 1 night in Nov 2024

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant place to stay after a concert
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

kEVIN

Business traveller
Liked: Staff & service
Good for price. Good access to city
Stayed 1 night in Sep 2024

4/10 Poor

Theo

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I like the location - it has close proximity to the public transport system, and the breakfast is okay. However, I got bitten by bugs on my 2 nights - so please watch out.
Stayed 2 nights in Sep 2024

2/10 Terrible

Natalie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid - bed bugs
I found 3 bed bugs on my bed in this hotel. Do not stay here
Stayed 1 night in Sep 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service
I’ve stayed at this hotel once before. So it’s not a bad hotel just could do with a little more updating. My room before was a single and believe it or not it was bigger then then double room I had this time. The curtains don’t cover the window so would be better to remove as there are blinds up. And the only sockets are is the only place you walk to the bathroom so this was an issue for me as I needed to charge my phone and watch. The breakfast was a little disappointing think I was the last to go down so maybe my fault. Still the lady made me more scrambled egg and that tasted good. Could not find the tv remote so didn’t watch tv. Has coffee and tea in the room with soap and body wash nice touch. I would definitely stay again as the price is good for staying in London
Stayed 1 night in Aug 2024

6/10 Okay

Diana

On the whole, value for money,. No mattress protector. Walls dirty. Bathroom was mostly clean. Some grime and mould. Breakfast good.
Stayed 1 night in Aug 2024

6/10 Okay

Jonathan

Liked: Staff & service, room comfort
Ok stay just few things staff needs to rectifie
Was ok stay apart from few issues with room and facilities kettle was left in state had to be descaled which they was happy to sort out for us. One of light bulb was not working but didnt effect us to much. Toliet button was broken still worked but not ideal. Fire alarm cover was off so wires was exposed and same on the landing (not sure if these actually worked) so very concerning specially if sleeping if was a fire. Fan in room was not level on floor fan seemed to heavy on stand so fan was leaning over so didnt really do much in room gor us as was blowing upwards mainly. Lights seemed not been cleaned very well was able visable see dirt on them on shades Breakfast was not as was advertised very little breakfast available. Food was open on trays not covered we witnessed flys going on food. Cheese block was available only problem with this you had to slice it yourself so many hands was holding this cheese do not very hygienic at all. The staff in kitchen seemed to be very slow topping up food and witness them laughing joking in back amd sitting down on there phones which didnt look very professional. Thinks ive stated can be rectified easily and this place would be very nice place for people to stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were friendly and the room was well maintained. It's close to a tube station and not far to walk to eating places .
Stayed 2 nights in Aug 2024

8/10 Good

John, Paisley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice enough place,a little dated,but it was clean. Decent little breakfast. Staff were very nice.
Stayed 1 night in Aug 2024

8/10 Good

Nele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very simple hotel, so we didn’t have big expectations. Our hotel room was very hot due to the weather and only one window. But we had a fan, so the nights were okay. The breakfast was typical English breakfast, which we’re not used to, but we found something as well. All the staff members we talked to were very friendly. The public transport is only two minutes away which was great. And it’s only twenty minutes to walk to the Tower of London (7 min via public transport). So the location of the hotel was perfect for us.
Stayed 5 nights in Jul 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the job for 1 night overnight stay.. Good shower & breakfast.
Stayed 1 night in Jul 2024

2/10 Terrible

Vijay

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

ANTONIO

Liked: Cleanliness, staff & service
Basic room, breakfast should have been included when purchased through Expedia but was told it wasn't and had to pay for that separately. Room very hot, breakfast room even hotter, underwhelming selection, fruit flies aplenty. You get what you pay for, I will know better next time
Stayed 1 night in Jun 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
The hotel was a little tired but we were made to feel welcome. The room was basic but clean, breakfast was a reasonable selection.
Stayed 1 night in Jun 2024

6/10 Okay

Yobe

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good hotel but old. need renovations and need newer reviews. Average hotel with a lot of renovations to be done. Staff welcoming and great but facilities not all in great condition
Stayed 2 nights in Jun 2024