DoubleTree by Hilton London - Docklands Riverside

4.0 star property
Riverfront London hotel in Southwark with bars
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton London - Docklands Riverside

Lobby sitting area
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
City view
Junior Suite, 1 King Bed, Balcony, River View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Gym
The price is AU$180
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
265 Rotherhithe Street, London, England, SE16 5HW
  • Tower Bridge
    ‪7 min drive‬
  • Tower of London
    ‪8 min drive‬
  • Troxy
    ‪9 min drive‬
  • London (LCY-London City)
    ‪32 min drive‬

Room options

Family Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Bathrobes
Hairdryer
  • 36 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Family Room, 2 Double Beds (Deluxe)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Sofa bed
Private bathroom
Bathrobes
  • 33 sq m
  • Sleeps 5
  • 2 Double Beds

Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Bathrobes
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Bathrobes
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Bathrobes
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, River View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Bathrobes
Hairdryer
  • 33 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
2 bedrooms
Private bathroom
Bathrobes
  • 26 sq m
  • Sleeps 4
  • 2 King Beds

Room, 1 Double Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Bathrobes
Hairdryer
  • 26 sq m
  • Sleeps 1
  • 1 Double Bed

Twin Hilton Guest Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Bathrobes
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

London

At DoubleTree by Hilton London - Docklands Riverside you'll be 4.2 km (2.6 mi) from Tower of London and 4.8 km (3 mi) from Royal Observatory. Highlights at this hotel include 2 bars/lounges and a restaurant. .The restaurant, Columbia, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Urban Beach is the hotel's own bar, serving drinks along with lunch and dinner. 9322 square feet (866 square metres) of event facilities include 14 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of a free ferry terminal shuttle. .With a stay at this Southwark hotel, you'll be 5 km (3.1 mi) from O2 Arena and 5 km (3.1 mi) from ExCeL Exhibition Centre.

What's nearby

  • Tower Bridge - 7 min drive
  • Tower of London - 8 min drive
  • St. Paul's Cathedral - 11 min drive
  • O2 Arena - 15 min drive
  • ExCeL Exhibition Centre - 16 min drive

Getting around

  • Surrey Quays Station - 5 min drive
  • Rotherhithe Overground Station - 20 min walk
  • London (LCY-London City) - 32 min drive

Restaurants

  • ‪The Ledger Building - ‬11 min drive
  • ‪Cafe Brera - ‬17 min walk
  • ‪The Grapes - ‬10 min drive
  • ‪Bread Street Kitchen by the River - ‬9 min drive
  • ‪Gaucho - Canary Wharf - ‬17 min walk

About this property

DoubleTree by Hilton London - Docklands Riverside

Riverfront London hotel in Southwark with bars
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 9322 square feet (866 square metres) and includes conference space. A fitness centre, a library, and a terrace are also featured at the business-friendly DoubleTree by Hilton London - Docklands Riverside. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This London hotel is smoke free.

  • 378 guestrooms or units
  • 6 levels
  • 3 buildings
  • 2 bars or lounges
  • 9322 sq ft of conference space
  • 866 sq. m of conference space
  • Built in 1991
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Dining venue
DoubleTree by Hilton London - Docklands Riverside offers 378 accommodations with laptop-compatible safes and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Smart televisions are featured in guestrooms. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Arabic, English, French, Lithuanian, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ferry terminal shuttle
  • Parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.95 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Columbia
  • Columbia Bar
  • Urban Beach

Things to do

  • Gym
  • Library
  • Stereo
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 9,322 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 21.95 per person
  • Self-parking fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Docklands
Hilton London Docklands Riverside
Hilton Riverside Hotel London Docklands
Hilton Riverside London Docklands
London Docklands Hilton
London Docklands Riverside
London Docklands Riverside Hilton
DoubleTree Hilton London Docklands Riverside Hotel
DoubleTree Hilton Docklands Riverside Hotel
DoubleTree Hilton London Docklands Riverside
DoubleTree Hilton Docklands Riverside
DoubleTree by Hilton London - Docklands Riverside Hotel
DoubleTree by Hilton London - Docklands Riverside London
DoubleTree by Hilton London - Docklands Riverside Hotel London

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton London - Docklands Riverside?

DoubleTree by Hilton London - Docklands Riverside offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton London - Docklands Riverside?

As of 24 Jan 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton London - Docklands Riverside on 23 Feb 2025 start from AU$180.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton London - Docklands Riverside?

Yep, DoubleTree by Hilton London - Docklands Riverside has a self car park for GBP 20 per night.

Is DoubleTree by Hilton London - Docklands Riverside family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that DoubleTree by Hilton London - Docklands Riverside is a hit with families.

Does DoubleTree by Hilton London - Docklands Riverside serve breakfast?

Yeah, travelers are hooked on the buffet breakfast here! Served on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at DoubleTree by Hilton London - Docklands Riverside?

No, DoubleTree by Hilton London - Docklands Riverside does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton London - Docklands Riverside?

Yep, you can grab a meal at DoubleTree by Hilton London - Docklands Riverside's onsite restaurant that serves international cuisine.

What time are check-in & check-out at DoubleTree by Hilton London - Docklands Riverside?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton London - Docklands Riverside?

No, only service animals are allowed.

DoubleTree by Hilton London - Docklands Riverside Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 466 out of 1002 reviews" "
Rating 8 - Good. 303 out of 1002 reviews" "
Rating 6 - Okay. 127 out of 1002 reviews" "
Rating 4 - Poor. 58 out of 1002 reviews" "
Rating 2 - Terrible. 48 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Huijia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice environment compared with other hotels nearby.
Stayed 1 night in Oct 2024

8/10 Good

Tammy

Stayed 1 night in Oct 2024

8/10 Good

Zara

Stayed 1 night in Oct 2024

6/10 Okay

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to visit our son. Good location for Canary Wharfe and central London not far away. Room was comfortable but no view. There was a patio style door which seemed to be for the purpose of a fire escape. The glass was frosted so that you couldn't even see the doors opposite. Breakfast was very good. Had a meal in the hotel, which was a bit bland. I'd recommend finding somewhere else. Overall it was okay and served our purpose.
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Location limited access to central London.
Stayed 6 nights in Oct 2024

6/10 Okay

Sheryl

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Lynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Emma

Stayed 3 nights in Oct 2024

8/10 Good

Carmen

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the midday checkout. Room was spacious.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
We loved this hotel! It was really fun for the children to get a boat across the river to get there. The check in staff we really efficient, it was much appreciated as it was late at night and we were all tired. The man even checked if it was ok to give the kids sugar, to which he produced warm cookies for us all which was a lovely guesture. The room was spacious for all 5 of us with a beautiful view of Canary Wharf. It’s a great location because proximity to the Elizabeth makes it quick and easy to get into town
Stayed 1 night in Oct 2024

6/10 Okay

avril

Travelled with partner
The property was nice but it’s a pain having to get the ferry accross the Thames and then a fair walk to underground stations, quite a few changes to get into city centre so not the best location for us , breakfast at the hotel is mega expensive so we found a cheaper option out and about, the hotel price was expensive for a room only and in my opinion the £20 room upgrade on the day was not worth it , don’t think I would stay again due to the location
Stayed 1 night in Oct 2024

8/10 Good

Kathryn

Liked: Cleanliness, property conditions & facilities, room comfort
Large rooms, nice stay
It was a bit more remote that we had realised, we are very used to using the tube but the hotel was accessible by buses or a boat, which were both great as it happens. Check in took ages, two lines and noone allowed those waiting rhe longest to go first. One free cookie between 2 people but not if you have a nut allergy or gluten in tolerance. This hotel is trying too hard to be posh with posh cookies, and posh coffee sachets, completely unnecessary. Nescafe and some cheeap biscuots in the room would be perfect, and knock a few quid off the price of the stay. The room was lovely, a great size and aside from a lack of tea and coffee, it was great, quiet, large, good shower, nice big towels. Their wasdnt enough tea and coffee to have more than one drink each which is ridiculous, and it took 20 mins queuing and waiting at reception for the 5 men to get me some more, its basic stuff to have enough supplies in the rooms. It was a nice hotel with lots of space which is hard to come by in London. It was very close to the bus stop and ypu could cross the river for free with ypur room card which was good.
Stayed 1 night in Oct 2024

10/10 Excellent

Tricia

Stayed 2 nights in Sep 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall wonderful experience. Really grand feel with the multiple building complex in an area that felt safe. Amazing service at the front desk - the lady upgraded us to balcony rooms. the ferry amenity lived up to the potential, quick access to all the main attractions inner city London. Only con was the restaurant closed fairly early and room service took far too long and was not the best quality. Would recommend!
Stayed 3 nights in Sep 2024

10/10 Excellent

Kerri

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
lovely hotel very friendly staff . food excellent , rooms lovely
Stayed 1 night in Oct 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Only complaint is the guy at check in told me my room wasn’t ready. Next customer was given a room 2 minutes later. His colleague allowed me to get a room once original guy walked away. Original guy came back and was the one who checked me in. Didn’t give any info about hotel just room key and sent me on my way
Stayed 4 nights in Oct 2024

8/10 Good

Tina

Stayed 1 night in Sep 2024

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was great. Facilities were good. Rooms were a bit dated and the bathroom was small. Liked the river view. Free ferry to Canary Wharf was a nice option. Parking was sufficient. Location to the trains wasn’t the most convenient but definitely walkable. Quiet area. Good for families and great breakfast.
Stayed 3 nights in Sep 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really lovely and helpful. The room (junior suite) was really nice. Good heated terrace overlooking the river. Good choice at breakfast but some of the hot buffet food was almost cold which let it down. Had an evening meal which was very good. Bar area nice. Comfy settees. Good ferry service to canary wharf.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Only marked this hotel down as the lady at check-in wasn’t very nice. After 3 attempts she finally found my booking and then tried to get me to pay again when I had already shown her my receipt. No apologies and unfortunately due to all that was going on I didn’t get her name! She then took a deposit of £50 something that the 2 people I was travelling with wasn’t asked for. On checking out I checked my credit card and £50 had been taken again!! Jonas was very helpful and hopefully has sorted it out (I hope)!
Stayed 1 night in Sep 2024

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024