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DoubleTree by Hilton London Kingston Upon Thames

4.0 star property
Eco-certified hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for DoubleTree by Hilton London Kingston Upon Thames

Terrace/patio
Exterior
Lobby sitting area
Room, 1 King Bed, Corner
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Room service
  • Pet-friendly
The current price is AU$232
includes taxes & fees
19 Apr - 20 Apr

Explore the area

Map
1 Skerne Road, Surrey, Kingston Upon Thames, England, KT2 5FJ

Room options

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Bathroom

Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Laptop-compatible safe
Mobile key entry
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Reception

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Cable channels
Laptop-compatible safe
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Laptop-compatible safe
Mobile key entry
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Reception

Junior Suite, 1 King Bed

Highlights

Air conditioning
LCD TV
Blackout curtains
Sofa bed - double
Private bathroom
Bathrobes
Hairdryer
Cable channels
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Laptop-compatible safe
Mobile key entry
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Reception

Superior Twin Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Laptop-compatible safe
Mobile key entry
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Highlights

Balcony
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Laptop-compatible safe
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Guest)

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room (Guest)

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Laptop-compatible safe
Mobile key entry
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Kingston Upon Thames

DoubleTree by Hilton London Kingston Upon Thames puts you in the heart of Kingston Upon Thames, within just a 10-minute stroll of Thames River and Rose Theatre Kingston. Highlights at this eco-friendly hotel include a restaurant, a 24-hour gym and a bar/lounge. .The brasserie, Hawkers Bar and Brasserie, serves local and international cuisine and is open for breakfast, brunch, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a conference centre and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Canbury hotel include Hampton Court Park and Bushy Park.

What's nearby

  • Bushy Park - 9 min walk - 0.8 km
  • Richmond Park - 4 min drive - 1.9 km
  • Hampton Court Palace - 7 min drive - 5.0 km
  • Chessington World of Adventures - 13 min drive - 9.1 km
  • Twickenham Stadium - 13 min drive - 8.4 km

Getting around

  • Kingston Station - 4 min walk
  • Richmond Underground Station - 9 min drive
  • Heathrow Airport (LHR) - 45 min drive

Restaurants

  • ‪Nespresso Boutique - ‬4 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Carluccio's - ‬5 min walk
  • ‪Beanberry - ‬4 min walk

About this property

DoubleTree by Hilton London Kingston Upon Thames

Eco-certified hotel with 24-hour fitness centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the eco-certified DoubleTree by Hilton London Kingston Upon Thames. The hotel can provide concierge services and wedding services. Parking is available for a fee. You'll have access to the health club at a partner property.

This 4-star Kingston Upon Thames hotel is smoke free.

  • 146 guestrooms or units
  • Built in 2016
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton London Kingston Upon Thames offers 146 air-conditioned accommodations with laptop-compatible safes and a hairdryer. LCD televisions come with cable channels.

Bathrooms include baths or showers and complimentary toiletries. This Kingston Upon Thames hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on request.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Hindi, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 28 per night)
  • Street parking available
  • Secured, covered parking on site (GBP 28 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 13 to 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hawkers Bar and Brasserie

Things to do

  • 24-hour gym
  • Golf
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night, plus a one-time cleaning fee of GBP 25
  • Only dogs and cats are allowed
  • Weight limit: 75 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 13.00 to 15.95 for adults and GBP 0.00 to 0.00 for children
  • Covered self-parking fee: GBP 28.00 per night
  • Nearby parking fee: GBP 28.00 per night(328 ft away; open 24 hours)
  • Pet fee: GBP 10 per pet, per night plus a one-off GBP 25 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton London Kingston Upon Thames Hotel
Doubletree Hilton London Hotel
Doubletree Hilton London Kingston Upon Thames
Doubletree Hilton London
DoubleTree by Hilton London Kingston Upon Thames Hotel

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton London Kingston Upon Thames?

DoubleTree by Hilton London Kingston Upon Thames offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton London Kingston Upon Thames?

As of 27 Mar 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton London Kingston Upon Thames on 19 Apr 2025 start from AU$231.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton London Kingston Upon Thames?

Yep, DoubleTree by Hilton London Kingston Upon Thames has a secured covered self car park for GBP 28.00 per night.

Is DoubleTree by Hilton London Kingston Upon Thames family-friendly?

You bet! With amenities such as children's meals and laundry facilities, it's no surprise that DoubleTree by Hilton London Kingston Upon Thames is a hit with families.

Does DoubleTree by Hilton London Kingston Upon Thames serve breakfast?

Yeah, full breakfast is served on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton London Kingston Upon Thames?

No, DoubleTree by Hilton London Kingston Upon Thames does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton London Kingston Upon Thames?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton London Kingston Upon Thames?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

DoubleTree by Hilton London Kingston Upon Thames Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 407 out of 739 reviews
Rating 8 - Good. 233 out of 739 reviews
Rating 6 - Okay. 51 out of 739 reviews
Rating 4 - Poor. 31 out of 739 reviews
Rating 2 - Terrible. 17 out of 739 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Sergio, Adderbury

Liked: Cleanliness, staff & service, property conditions & facilities
They do not have parking facility. There is a multistory car park nearby but after 11pm no access to your vehicle. All doors are chained up. Had to find a route to crawl through to get back to car for medication. They have no keys. This is false advertising to say there are car park facility's. Parked at 4pm left at 10am = £24? Seriously, I have travelled UK for these hours never had such a high expense!
Stayed 1 night in Dec 2024

8/10 Good

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good, however didn't realise there was an NHS awards party a few doors along from and boy, they can party!
Stayed 1 night in Nov 2024

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Hillary

Stayed 1 night in Nov 2024

4/10 Poor

julian

Travelled with family, Business traveller
Heating was a problem
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tamsin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central, nice modern rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Martin

Stayed 1 night in Nov 2024

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service
There was no daily room service unless requested. TV doesnt work. No complimentary water unless Hilton Gold members.
Stayed 2 nights in Nov 2024

2/10 Terrible

Peter

Business traveller
Absolutely dreadful stay I was there for 2 nights without any heating it was -2 outside and not much warmer in the building, people were eating in the restaurant with coats scarves and hats on!! The hotel staff weren’t helpful and no sign of compensation
Stayed 2 nights in Nov 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable and well designed room. Friendly staff and good restaurant with plenty of choice on the menu. The lobby was also comfortable for spending a little time before we left to go to the airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, loads of dining options
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Amazing stay with friendly and helpful staffs. Rooms are clean and fantastic location. Definitely will have another stay in the future.
Stayed 1 night in Nov 2024

6/10 Okay

Wayne, Kingwood

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is next to the rail station
Stayed 2 nights in Oct 2024

10/10 Excellent

Adam

Stayed 1 night in Oct 2024

10/10 Excellent

john a

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Rather sad there was no sauna. Bar was under stocked..1 x Bombay Saphire and they ran out. Changed to another gin and no more normal tonic water. Only light. Restautant menu very poor. The time it took to expain about parking, i already had a ticket!
Stayed 1 night in Sep 2024

10/10 Excellent

Tammy

Stayed 5 nights in Sep 2024

10/10 Excellent

Lakshmi

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Weeks prior to our arrival, we wrote in asking for an early check-in because we had to change for an event immediately after arriving. However, upon arrival after a long flight we were told that the room was not available. We were previously told that this may be a possibility and accepted the situation. We were instead, told to use the bathroom in the lobby to change in and we proceeded to do so. Five minutes later, hubby checked in with another staff to inquire if room was truly not available and was told that it indeed WAS available! Appears that staff members are undergoing training and unsure of where to find details. Apart from that, stay was pleasant.
Stayed 1 night in Sep 2024

10/10 Excellent

john

Stayed 2 nights in Sep 2024

10/10 Excellent

Deann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely property to stay at! Great services all around, nice rooms, and very comfortable. We did a lot of walking while here, and always felt safe. We would highly recommend this hotel.
Stayed 1 night in Sep 2024