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Four Seasons Hotel London at Tower Bridge

5.0 star property
Luxury London hotel in London City Centre with 3 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Four Seasons Hotel London at Tower Bridge

Royal Suite (Garden)
Property entrance
Suite, 1 King Bed (Trinity Heritage)
3 restaurants, breakfast, lunch, dinner served; international cuisine
Indoor pool, pool loungers

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Gym
    Gym
  • Room service
    Room service
The price is AU$1,529
includes taxes & fees
28 Nov - 29 Nov

Explore the area

Map
10 Trinity Square, London, England, EC3N 4AJ
  • Tower of London
    3 min walk
  • Sky Garden
    6 min walk
  • Leadenhall Market
    8 min walk
  • London (LHR-Heathrow)
    63 min drive

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Separate bath and shower
Bathrobes
Private bathroom
Minibar
Espresso maker
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds

Minibar, in-room safe, desk, free WiFi

Executive Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
LCD TV
Separate bath and shower
Bathrobes
Private bathroom
Minibar
Espresso maker
  • 53 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Separate bath and shower
Bathrobes
Private bathroom
Minibar
Espresso maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Separate bath and shower
Bathrobes
Private bathroom
Minibar
Espresso maker
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Two Bedroom City View Hotel Residence)

Room (Two Bedroom City View Hotel Residence)

Room (Two Bedroom City View Hotel Residence)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Separate bath and shower
Private bathroom
Minibar
Espresso maker
  • 176 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, free WiFi

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Separate bath and shower
Bathrobes
Private bathroom
Minibar
Espresso maker
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 3 Bedrooms (Panoramic View Hotel Residence)

Minibar, in-room safe, desk, free WiFi

Room, 3 Bedrooms (Panoramic View Hotel Residence)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Separate bath and shower
Private bathroom
Minibar
Espresso maker
  • 212 sq m
  • City view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Room (One Bedroom City View Hotel Residence)

Room (One Bedroom City View Hotel Residence)

Room (One Bedroom City View Hotel Residence)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Separate bath and shower
Private bathroom
Minibar
Espresso maker
  • 169 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Four Seasons)

Suite, 1 King Bed (Four Seasons)

Suite, 1 King Bed (Four Seasons)

Highlights

Fireplace
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Separate bath and shower
Bathrobes
Private bathroom
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite (Garden)

Royal Suite (Garden)

Royal Suite (Garden)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
LCD TV
Separate bedroom
Separate bath and shower
Bathrobes
Private bathroom
  • 175 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Separate bath and shower
Bathrobes
Private bathroom
Minibar
  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 3 Bedrooms (Tower View Hotel Residence)

Suite, 3 Bedrooms (Tower View Hotel Residence)

Suite, 3 Bedrooms (Tower View Hotel Residence)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
LCD TV
Separate bedroom
Separate bath and shower
Bathrobes
  • 336 sq m
  • Sleeps 7
  • 3 King Beds

View all photos for Suite (Three Bedroom Hotel Residence)

Suite (Three Bedroom Hotel Residence)

Suite (Three Bedroom Hotel Residence)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
LCD TV
3 bedrooms
Private bathroom
Separate bath and shower
  • 223 sq m
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed

View all photos for Suite, 1 King Bed (Trinity Heritage)

Suite, 1 King Bed (Trinity Heritage)

Suite, 1 King Bed (Trinity Heritage)

Highlights

Fireplace
Air conditioning
Connecting rooms available
LCD TV
4 bedrooms
Separate bath and shower
Bathrobes
Private bathroom
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Grand Heritage)

Grand Suite, 1 King Bed (Grand Heritage)

Grand Suite, 1 King Bed (Grand Heritage)

Highlights

Fireplace
Air conditioning
Connecting rooms available
LCD TV
2 bedrooms
Separate bath and shower
Bathrobes
Private bathroom
  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Royal Hotel Residence)

Suite (Royal Hotel Residence)

Suite (Royal Hotel Residence)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
LCD TV
4 bedrooms
Private bathroom
Separate bath and shower
  • 447 sq m
  • Sleeps 9
  • 4 King Beds

View all photos for Suite (Two Bedroom Hotel Residence)

Suite (Two Bedroom Hotel Residence)

Suite (Two Bedroom Hotel Residence)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
LCD TV
2 bedrooms
Separate bath and shower
Bathrobes
  • 166 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Suite (One Bedroom Hotel Residence)

Suite (One Bedroom Hotel Residence)

Suite (One Bedroom Hotel Residence)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
LCD TV
Separate bedroom
Separate bath and shower
Bathrobes
  • 166 sq m
  • Sleeps 3
  • 1 King Bed

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for 1 night
includes taxes & fees
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About the area

London

A luxury stay in London awaits you at Four Seasons Hotel London at Tower Bridge. Within just a 10-minute stroll, you'll find Tower of London and Leadenhall Market. Highlights at this hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .A pampering day can include deep-tissue massages, prenatal massages, aromatherapy and mani/pedis along with access to the steam room. Rotunda Bar and Lounge serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, Turkish bath/hammam, sauna and pool loungers. 6405 square feet (595 square metres) of event facilities include meeting rooms and conference space. Additionally, you'll find laundry facilities, concierge services and a 24-hour front desk. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 5-property class London City Centre hotel include Tower Bridge and Borough Market.

What's nearby

  • Tower of London - 3 min walk
  • Tower Bridge - 10 min walk
  • London Bridge - 11 min walk
  • Borough Market - 15 min walk
  • St. Paul's Cathedral - 5 min drive

Getting around

  • Tower Hill Station - 2 min walk
  • Fenchurch Street Station - 3 min walk
  • London (LCY-London City) - 25 min drive

Restaurants

  • ‪canteenM Tower of London hotel - ‬1 min walk
  • ‪Tower Vaults - ‬2 min walk
  • ‪cloudM Tower of London - ‬2 min walk
  • ‪Liberty Bounds - ‬1 min walk
  • ‪Savage Garden LDN - ‬1 min walk

About this property

Four Seasons Hotel London at Tower Bridge

Luxury London hotel in London City Centre with 3 restaurants
Four Seasons Hotel London at Tower Bridge offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge.

Event space at this hotel measures 6405 square feet (595 square metres) and includes conference space. A 24-hour fitness centre, tour/ticket assistance, and concierge services are also featured at the luxury Four Seasons Hotel London at Tower Bridge. Parking is available for a fee.

This 5-star London hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 3 levels
  • 3 dining venues
  • Conference rooms
  • 6405 sq ft of conference space
  • 595 sq. m of conference space
  • Built in 1922
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Four Seasons Hotel London at Tower Bridge offers 100 air-conditioned accommodations with minibars and espresso makers. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Housekeeping is provided on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Valet parking on site (GBP 70 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: GBP 39 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • La Dame de Pic London
  • Mei Ume
  • Rotunda Bar and Lounge

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,405 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1922
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Children under 16 years of age may access the swimming pool from 10 AM - noon and 2-4 PM daily. Pool hours may vary during school holidays.
Check-in time for guestrooms and suites begins at 3 PM. Check-in time for residences begins at 4 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 5 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 39 per person
  • Valet parking fee: GBP 70 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Four Seasons Hotel London Ten Trinity Square
Four Seasons Hotel Ten Trinity Square
Four Seasons London Ten Trinity Square
Four Seasons Hotel London Ten Trinity Square
Four Seasons Hotel Ten Trinity Square
Four Seasons London Ten Trinity Square
Four Seasons Ten Trinity Square
Hotel Four Seasons Hotel London at Ten Trinity Square London
London Four Seasons Hotel London at Ten Trinity Square Hotel
Hotel Four Seasons Hotel London at Ten Trinity Square
Four Seasons Hotel London at Ten Trinity Square London
Four Seasons Hotel London at Tower Bridge Hotel
Four Seasons Hotel London at Ten Trinity Square
Four Seasons Hotel London at Tower Bridge London
Four Seasons Hotel London at Tower Bridge Hotel London

Frequently asked questions

What is the cancellation policy at Four Seasons Hotel London at Tower Bridge?

Four Seasons Hotel London at Tower Bridge offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Seasons Hotel London at Tower Bridge?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Four Seasons Hotel London at Tower Bridge on 28 Nov 2024 start from AU$1,456.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Seasons Hotel London at Tower Bridge?

Yep, Four Seasons Hotel London at Tower Bridge has valet parking for GBP 70 per day.

Is there a spa on site at Four Seasons Hotel London at Tower Bridge?

Yep, there is an onsite spa at Four Seasons Hotel London at Tower Bridge. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Four Seasons Hotel London at Tower Bridge have a pool?

Four Seasons Hotel London at Tower Bridge has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Four Seasons Hotel London at Tower Bridge?

Four Seasons Hotel London at Tower Bridge features a full-service spa, an indoor pool and 3 restaurants. All guestrooms come with 24-hour room service and espresso makers.

Does Four Seasons Hotel London at Tower Bridge serve breakfast?

Yep, buffet brekkie is on offer daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Four Seasons Hotel London at Tower Bridge?

No, Four Seasons Hotel London at Tower Bridge does not offer an airport shuttle service.

Is there a bar or restaurant at Four Seasons Hotel London at Tower Bridge?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Four Seasons Hotel London at Tower Bridge?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Four Seasons Hotel London at Tower Bridge?

No, only service animals are allowed.

Four Seasons Hotel London at Tower Bridge Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 225 out of 251 reviews" "
Rating 8 - Good. 15 out of 251 reviews" "
Rating 6 - Okay. 6 out of 251 reviews" "
Rating 4 - Poor. 4 out of 251 reviews" "
Rating 2 - Terrible. 1 out of 251 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Josie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and personal touches. The spa is great too
Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Stayed 1 night in Jun 2024

4/10 Poor

Nacer

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Lesson learned
I saved money for many months to be able to reserved a sweet room for $1500 a night that was overrated in many aspects it even didn’t have a view of anything I have stayed in before in a less prestigious hotels that have a better room than the sweet that I got at a four seasons London it’s honestly didn’t raise to my expectations. Note I did stay in August of 2023 in the four seasons Chicago and it was a great experience but London four seasons wasn’t worth the money
Stayed 3 nights in May 2024

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect place!
Stayed 1 night in Apr 2024

10/10 Excellent

Matthew, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location
Stayed 5 nights in Apr 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Everyone very nice. Great concierge services. Great Ball Staff. Would definitely stay there again My only complaint is that the water is “hard”. It takes a lot of water to wash soap off.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jerome

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's the Four Seasons... what more can one say? Impeccable and lovely, as always. Absolutely ideal location, in a beautiful historic building. I don't know what I did to deserve the upgrade to a suite, but I am forever grateful.
Stayed 4 nights in Mar 2024

10/10 Excellent

Katie

Stayed 5 nights in Mar 2024

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Rana

Stayed 1 night in Dec 2023

10/10 Excellent

Tim

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend couple stay birthday celebrations
A lovely luxury stay with my husband. Impressive bathroom suite and very relaxing luxurious room. Comfy bed and lovely amenities. All staff were help at all times and attentive. Swift check in. We were celebrating my husband key birthday and hotel sent non- alcoholic sparkly ( due to our dietary requirements) and birthday cake complementary. Lovely gesture and much appreciated- thank you for a lovely stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Jacqueline Contessa

Stayed 2 nights in Sep 2023

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Jalila, NASHVILLE

Stayed 1 night in Jul 2023

10/10 Excellent

AKOP, Northridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Qian

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place
Stayed 3 nights in May 2023

10/10 Excellent

Susan

Stayed 3 nights in May 2023

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay of a lifetime
The most luxurious hotel, wonderful staff and extremely comfortable beds. They thought of everything. Spa is very beautiful.
Stayed 7 nights in May 2023

10/10 Excellent

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the property for a long weekend (4 nights) with a toddler. We could not have been happier with the mindful service here that made traveling with a three-year-old easy. The room is generously sized (by London standard) and they prepared everything we asked for (and much more) for the little one before our arrival. The location is very good (2 min walk to the Tower Hill station) and the traffic is not too busy in front of the hotel. There is a small pool in the spa and has adult-only hours. We were able to make the schedule work and the little one enjoyed the pool. In room dining has a good kids menu with many options. Would recommend this place for any family traveling with young kids.
Stayed 4 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Thonya, Miami Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel quality is top tier. Staff were friendly and residence was kept clean at all times. Thank you for making our stay so enjoyable!

10/10 Excellent

Roya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had booked 4 nights at four seasons but due to some confusions between airlines, we couldn't fly at the time that we were supposed to and had to book for 2 days later so were missing 2 night of our stay in four seasons. I called the hotel to see if they would reverse the payment although honestly I didn't have much hope since it was fully paid and it was through expedia but to my surprise, they accepted very easily. I just had to message expedia and let them know that hotel agreed to refund and on top of that, when we got to the hotel, since they had felt bad for us that we had stuck in Larnaca for 2 days, they upgraded our room. Everything was perfect. Unfortunately we couldn't use any of the restaurants since it was fully booked but our room and the hotel is beyond beautiful. The location is great. walking distance to some of historical places. Not too far from Harrods even. Everybody was nice but I like to thank Margot and Ediz.
Stayed 4 nights in Mar 2023