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Heeton Concept Hotel - Luma Hammersmith

3.0 star property
Victorian London hotel in Hammersmith and Fulham with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heeton Concept Hotel - Luma Hammersmith

Luma Twin Room
Exterior
Lobby
Reception
In-room safe, blackout curtains, soundproofing, iron/ironing board

Reviews

8.4 out of 10

Very good

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
28-36 Glenthorne Road, London, England, W6 0LS
  • Eventim Apollo
    10 min walk
  • Olympia Conference and Exhibition Centre
    3 min drive
  • Kensington High Street
    3 min drive
  • London (LHR-Heathrow)
    28 min drive

Room options

View all photos for Superior Double Room (Luma)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Double Room (Luma)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
TV
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Fridge
TV
Sofa bed
Blackout curtains
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 4
  • 2 Double Beds

View all photos for Luma Twin Room

Luma Twin Room

Luma Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
TV
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Plus Room, 1 Double Bed with Sofa Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Plus Room, 1 Double Bed with Sofa Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Fridge
TV
Sofa bed
Blackout curtains
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room (Light)

Standard Double Room (Light)

Standard Double Room (Light)

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Studio

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Novotel London West
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.0 out of 5, Very good, (1014)
The price is AU$211
for 1 night
includes taxes & fees
2 Dec - 3 Dec
Novotel London West

About the area

London

At Heeton Concept Hotel - Luma Hammersmith you'll be within a 10-minute stroll of Eventim Apollo and within 30 minutes of Olympia Conference and Exhibition Centre. Highlights at this Victorian hotel include free in-room WiFi. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. .With a stay at this 3-property class Hammersmith and Fulham hotel, you'll be 2.1 km (1.3 mi) from Westfield London Shopping Centre and 4.3 km (2.7 mi) from Royal Albert Hall.

What's nearby

  • Eventim Apollo - 10 min walk - 0.9 km
  • Olympia Conference and Exhibition Centre - 3 min drive - 1.5 km
  • Westfield London Shopping Centre - 4 min drive - 2.5 km
  • Natural History Museum - 6 min drive - 4.1 km
  • Hyde Park - 8 min drive - 4.9 km

Getting around

  • Kensington (Olympia) Underground Station - 3 min drive
  • Hammersmith Station - 3 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪The William Morris - ‬6 min walk
  • ‪The Swan - ‬7 min walk
  • ‪Pret a Manger - ‬6 min walk
  • ‪Hop Poles - ‬8 min walk
  • ‪Caffè Nero - ‬7 min walk

About this property

Heeton Concept Hotel - Luma Hammersmith

Victorian London hotel in Hammersmith and Fulham with a 24-hour front desk
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and a garden are also featured at Heeton Concept Hotel - Luma Hammersmith.

This Victorian London hotel is smoke free.

  • 89 guestrooms or units
  • Deli
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Heeton Concept Hotel - Luma Hammersmith offers 89 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Catalan, English, Hindi, Portuguese, Romanian, Russian, Spanish, Ukranian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (132 centimetre wide door)
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.0 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Up to 3 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

LUMA Concept Hotel
LUMA Concept Hammersmith
Heeton Concept – Luma London
Heeton Concept Hotel – Luma Hotel
Heeton Concept Hotel – Luma London
Heeton Concept Hotel – Luma Hotel London
LUMA Concept Hotel Hammersmith
Heeton Concept Hotel Luma Hammersmith
Heeton Concept Hotel - Luma Hammersmith Hotel
Heeton Concept Hotel - Luma Hammersmith London
Heeton Concept Hotel - Luma Hammersmith Hotel London

Frequently asked questions

What is the cancellation policy at Heeton Concept Hotel - Luma Hammersmith?

Heeton Concept Hotel - Luma Hammersmith offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heeton Concept Hotel - Luma Hammersmith?

As of 18 Nov 2024, prices found for a 1-night stay for 2 adults at Heeton Concept Hotel - Luma Hammersmith on 24 Nov 2024 start from AU$178.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heeton Concept Hotel - Luma Hammersmith family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as travel cots in the guestrooms, it's no surprise that Heeton Concept Hotel - Luma Hammersmith is a hit with families.

Is there a free airport shuttle available at Heeton Concept Hotel - Luma Hammersmith?

No, Heeton Concept Hotel - Luma Hammersmith does not offer an airport shuttle service.

What time are check-in & check-out at Heeton Concept Hotel - Luma Hammersmith?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Heeton Concept Hotel - Luma Hammersmith?

No, pets are not allowed.

Heeton Concept Hotel - Luma Hammersmith Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 490 out of 1005 reviews" "
Rating 8 - Good. 330 out of 1005 reviews" "
Rating 6 - Okay. 107 out of 1005 reviews" "
Rating 4 - Poor. 41 out of 1005 reviews" "
Rating 2 - Terrible. 37 out of 1005 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very accessible location with the Hammersmith train station about 4 min walk from the hotel. The aesthetic of the hotel was nice and everything was clean from as far as I could tell. The staff were very helpful and kind and attentive. There are a lot of eating options, shopping options, and other necessities like pharmacy, ATMs, etc. The only thing is that the room felt small--they were very space efficient so that made it feel smaller than the average hotel room. And the mattress could have been thicker and more plush. Sleeping on it felt a little uncomfortable, but were were only there 4 nights so it was okay to bear.
Stayed 4 nights in Aug 2024

6/10 Okay

Kamilla

Travelled with family
Liked: Cleanliness, staff & service, amenities
It’s in a good area the room we had was super small and the bathroom was broken out into 3 parts with sliding doors. We only stayed 4 night and that was enough the place is clean and the staff friendly.
Stayed 4 nights in Aug 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value - better than 3x price
Stayed 1 night in Aug 2024

6/10 Okay

Roberto

Travelled with group
Liked: Cleanliness, staff & service
The neighborhood is well connected. The staff is friendly but the room had too many issues. The A/C was too noisy and not properly working, the sofa bed was terrible. The room design is really bad if you are sharing with friends.
Stayed 3 nights in Jul 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot in a safe neighborhood!
Stayed 3 nights in Jul 2024

10/10 Excellent

Fernanda

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and great price for such a central location
Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Stayed 12 nights in Jul 2024

6/10 Okay

Ian

Travelled with family and small children
Liked: Staff & service
Service from all staff we encountered was great - they were friendly and helpful, even when I appeared at 0230 asking for another pillow and duvet. We'd booked a family room and there wasn't enough bedding on arrival. The water pressure was also pretty poor both in the sink and the shower. I'd have to suggest that the room directly underneath the entrance lobby (B07) is best used as a staff rest space rather than a paying client's room - it's very noisy all day (and most of the night) with people walking overhead, moving chairs etc, and it's pretty dark as the walkway to reception blocks most of the light. Quiet location, very close to the shopping centre, a nice pub and good coffee options, as well as 4 tube lines. I imagine if we'd been on the ground-floor or above, it would've been a great stay.
Stayed 4 nights in Jul 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic short stay hotel & really friendly staff
A great stay for the few days we were in London. The hotel is situated close to the Hammersmith tube station and close to many shops and a few restaurants/Bars. The hotel was clean and had the staff were all extremely helpful and friendly. Our room was well equipped with a shower, toilet and sink as well as a fridge which is something we don’t always see during our stays. The price was also very good for the 2 nights we stayed and will probably use the same hotel for future stays.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely overnight stay
Great place for an overnight stay in London. Check in was easy. Room was perfect.
Stayed 1 night in Jul 2024

10/10 Excellent

anna

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Hammersmith.
Very centrally located hotel close to the railway station, high street and venue we were visiting. The lift was out of action on our stay and we were on the 3rd floor but it didn't cause too much inconvenience. All staff were courteous and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Mrs Mary Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for access to underground and shopping. Staff were really friendly.
Stayed 2 nights in Jun 2024

6/10 Okay

J J

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good location
The location was good, only a 5 minute walk to the tube station. Staff were friendly and helpful. No availability of twin beds in a room, and the pull out couch was very uncomfortable. We stayed 4 nights and the lift was broken the entire time. Washing machine available for use, but no drier, staff seemed unaware there was a laundromat nearby, and offered us a laundry service brochure.
Stayed 4 nights in Jun 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was small, but clean and modern. Beds comfortable, every night had a good sleep.
Stayed 9 nights in Jun 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at property by myself in a basic double room. Very functional with a microwave and coffee machine. Lovely staff.
Stayed 4 nights in Jun 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay in Hammersmith. A few minutes away from the tube with lots of food options nearby. Comfy bed and nice room but strange layout. Toilet in what seems like a cupboard, open sink / kind of kitchen area, then shower in another cupboard.
Stayed 1 night in Jun 2024

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a very good option for travelling to many areas in London. It’s clean and everything works
Stayed 4 nights in Jun 2024

8/10 Good

Sunisa

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our view on our stay
Stayed 3 nights in Jun 2024

8/10 Good

Christos

Stayed 7 nights in Jun 2024

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Modern and located close to the heart of Hammersmith.
Stayed 1 night in Jun 2024

8/10 Good

Connor

Stayed 3 nights in Jun 2024