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Holiday Inn Express London - ExCeL, an IHG Hotel

3.0 star property
Hotel with free breakfast, a quick walk to ExCeL Exhibition Centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Express London - ExCeL, an IHG Hotel

Exterior
Terrace/patio
Hypo-allergenic bedding, desk, blackout curtains, soundproofing
Restaurant
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Parking available
    Parking available
  • Laundry
    Laundry

Explore the area

Map
1018 Dockside Road, London, England, E16 2FQ
  • ExCeL Exhibition Centre
    10 min walk
  • University of East London, Docklands Campus
    15 min walk
  • Royal Victoria Bridge
    20 min walk
  • London (LCY-London City)
    18 min walk

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
Blackout curtains
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Room amenity

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
Hampton by Hilton London Docklands
Breakfast included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1011)
The price is AU$296
for 1 night
includes taxes & fees
18 Nov - 19 Nov
Hampton by Hilton London Docklands

About the area

London

At Holiday Inn Express London - ExCeL, an IHG Hotel you'll be 0.8 km (0.5 mi) from ExCeL Exhibition Centre and 4.1 km (2.6 mi) from O2 Arena. Highlights at this hotel include free weekday breakfast, a restaurant and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find a conference centre, a snack bar/deli and laundry facilities. Free buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 30-minute drive of this 3-property class Docklands hotel include Westfield Stratford City and London Eye.

What's nearby

  • ExCeL Exhibition Centre - 10 min walk
  • ABBA Arena - 10 min drive
  • Westfield Stratford City - 11 min drive
  • O2 Arena - 12 min drive
  • London Eye - 20 min drive

Getting around

  • Royal Albert Station - 2 min walk
  • West Ham Station - 7 min drive
  • London (LCY-London City) - 3 min drive

Restaurants

  • ‪Subway - ‬13 min walk
  • ‪Costa Coffee - ‬16 min walk
  • ‪Caffè Nero - ‬17 min walk
  • ‪E16 Café - ‬11 min walk
  • ‪McDonald's - ‬17 min walk

About this property

Holiday Inn Express London - ExCeL, an IHG Hotel

Hotel with free breakfast, a quick walk to ExCeL Exhibition Centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. Public spaces have free WiFi.

You'll find a business centre on site. Event space at this hotel measures 431 square feet (40 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express London - ExCeL, an IHG Hotel. For a fee, parking is available.

This 3-star London hotel is smoke free.

  • 204 guestrooms or units
  • 3 levels
  • 431 sq ft of conference space
  • 40 sq. m of conference space
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Express London - ExCeL, an IHG Hotel offers 204 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Greek, Hindi, Italian, Lithuanian, Polish, Romanian, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (431 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Cots (infant beds) are available for GBP 1.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 16 per night
  • Crib (infant bed) fee: GBP 1.0 per night
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express London Excel Hotel
Holiday Inn Express Excel Hotel
Holiday Inn Express London Excel
Holiday Inn Express Excel
Holiday Inn Express London - ExCeL England
Express London Excel, An Ihg
Holiday Inn Express London ExCeL
Holiday Inn Express London ExCeL an IHG Hotel
Holiday Inn Express London - ExCeL, an IHG Hotel Hotel
Holiday Inn Express London - ExCeL, an IHG Hotel London
Holiday Inn Express London - ExCeL, an IHG Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Holiday Inn Express London - ExCeL, an IHG Hotel?

Holiday Inn Express London - ExCeL, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express London - ExCeL, an IHG Hotel?

As of 4 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express London - ExCeL, an IHG Hotel on 10 Nov 2024 start from AU$159.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express London - ExCeL, an IHG Hotel?

Yep, Holiday Inn Express London - ExCeL, an IHG Hotel has a self car park for GBP 16 per night.

Is Holiday Inn Express London - ExCeL, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as cots/infant beds in the guestrooms, it's no surprise that Holiday Inn Express London - ExCeL, an IHG Hotel is a hit with families.

Does Holiday Inn Express London - ExCeL, an IHG Hotel serve breakfast?

You bet, guests quite like the free buffet brekkie here! Offered on weekdays from 6:30 AM to 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Holiday Inn Express London - ExCeL, an IHG Hotel?

No, Holiday Inn Express London - ExCeL, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Express London - ExCeL, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Holiday Inn Express London - ExCeL, an IHG Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express London - ExCeL, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn Express London - ExCeL, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 472 out of 1009 reviews" "
Rating 8 - Good. 388 out of 1009 reviews" "
Rating 6 - Okay. 97 out of 1009 reviews" "
Rating 4 - Poor. 29 out of 1009 reviews" "
Rating 2 - Terrible. 23 out of 1009 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Philip, Oxford

Liked: Cleanliness, staff & service
.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Joshua

Stayed 1 night in Jul 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice!
Room was good, seemed all clean. Check-in was very friendly, though worth bearing in mind they put a £50 deposit hold on your card at check-in that lasts up to a couple weeks. Location is good, airport noise not as well kept out as I'd like, but not an issue at night. Only dissapointment, I requested a wake-up call which never came, so double check that if you'll really need one.
Stayed 1 night in Jul 2024

6/10 Okay

Jatinder, Dublin

Rooms are very small.
Stayed 8 nights in Jul 2024

10/10 Excellent

Ashish

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to visit all parts of London via public transport
Stayed 1 night in Jul 2024

8/10 Good

Karl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, better locations
Good hotel experience, clean, with friendly staff and good included breakfast. Downsides, room is not small and if your doing tourist things in central London it's a bit out of the way
Stayed 4 nights in Jul 2024

8/10 Good

pedro

Liked: Cleanliness, staff & service
El. A/c. Súper malo. ! Mucho calor
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concert visit
Really happy with the hotel. Hd tuffet breakfast which gaff a wide variety of hot and cold food. Staff very friendly and helpful. Provided a breakfast bag to take with us on the second day as we left very early.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alan

Stayed 1 night in Jun 2024

10/10 Excellent

Alfred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

karl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked a room at 2am on the early morning if the 22nd through this app which was showing bookings for the night of the 21st still and which I needed. I was told at reception that my booking was for the evening of the 22nd not the 21st as advertised then turned away to have no where to sleep for the night. When checking the booking the next day it said I had missed the booking as it was for the 21st
Stayed 2 nights in Jun 2024

10/10 Excellent

Tigger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lush hotel, super friendly staff. Great breakfasts!
Stayed 2 nights in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Karon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel lovely and breakfast was good too Only downside was a noisy fan in our room
Stayed 1 night in Jun 2024

8/10 Good

Raymond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean hotel with good breakfast
Great hotel - it is a trek outside of London and ten miles from Kings Cross but the Elizabeth Line and DLR make it accessible and convenient. Breakfast is good. Rooms comfortable clean and tidy. Some noise from the nearby airport but that’s to be expected given the location. We would stay again though it’s a bit too far out for a weekend in central London hit price drove our decision to book here as it’s far cheaper than city centre hotels. DLR is 5 minute walk away.
Stayed 2 nights in Jun 2024

10/10 Excellent

terence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Cansu, Berlin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Saad

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent convenient place for stay
Stayed 2 nights in Jun 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very welcoming and gave lots of information on arrival. The breakfast was not great as both hot beverages and the hot breakfast were cold.
Stayed 1 night in Jun 2024

6/10 Okay

Dawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Dawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some training required.
We have stayed in this hotel before and not experienced any issues. Mostly this stay was good but there were a few administrative issues and the manager would not take responsibility. At one stage he suggested that, within our party of 6 rooms, we had ‘mixed up’ our room keys. After spending a great deal of time I thought correcting errors over lengths of stay, check out dates etc I left the hotel for a few hours. When we returned our room had been checked out. He insisted I must have had my room key next to my phone. However, the second key which hadn’t left the room also failed to operate. Housekeeping were constantly knocking on our door to check us out both on the right day and the wrong day. They would all benefit from some refresher training. Although we have found the same issues in several of the holiday inn express hotels. Staff are unaware of room service times, food service times or check out arrangements.
Stayed 3 nights in Jun 2024

10/10 Excellent

Anthony

Stayed 2 nights in Jun 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and lovely staff and very helpful
Stayed 1 night in Jun 2024