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Holiday Inn Express London-Royal Docks, Docklands by IHG

3.0 star property
Eco-certified hotel with free breakfast and 24-hour front desk

Photo gallery for Holiday Inn Express London-Royal Docks, Docklands by IHG

Exterior
Exterior
Point of interest
Exterior
Desk, soundproofing, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Laundry
The current price is AU$170
includes taxes & fees
23 Mar - 24 Mar

Explore the area

Map
1 Silvertown Way, Canning Town, London, England, E16 1EA
  • IFS Cloud Royal Docks Station
    ‪9 min walk‬
  • ExCeL Exhibition Centre
    ‪16 min walk‬
  • O2 Arena
    ‪8 min drive‬
  • London (LCY-London City)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Cable channels
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Cable channels
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express London - Greenwich by IHG

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Parking available
4.1 out of 5, Very good, (1003)
The price is AU$358
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Holiday Inn Express London - Greenwich by IHG

About the area

London

At Holiday Inn Express London-Royal Docks, Docklands by IHG you'll be 1.3 km (0.8 mi) from ExCeL Exhibition Centre and 2.7 km (1.7 mi) from O2 Arena. Highlights at this eco-friendly hotel include free daily breakfast and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include a snack bar/deli and laundry facilities. Each morning a free full breakfast is served. There's also the convenience of self parking. .This 3-property class Docklands hotel is 1.7 km (1 mi) from Thames River and 4.4 km (2.7 mi) from Westfield Stratford City.

What's nearby

  • ExCeL Exhibition Centre - 16 min walk
  • ABBA Arena - 6 min drive
  • London Stadium - 8 min drive
  • O2 Arena - 8 min drive
  • Westfield Stratford City - 8 min drive

Getting around

  • West Ham Station - 4 min drive
  • Royal Victoria DLR Station - 9 min walk
  • London (LCY-London City) - 16 min drive

Restaurants

  • ‪KFC - ‬10 min walk
  • ‪McDonald’s - ‬4 min walk
  • ‪Rose's Cafe - ‬11 min walk
  • ‪Pret a Manger - ‬6 min walk
  • ‪caffe fratelli Docklands - ‬10 min walk

About this property

Holiday Inn Express London-Royal Docks, Docklands by IHG

Eco-certified hotel with free breakfast and 24-hour front desk
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-certified Holiday Inn Express London-Royal Docks, Docklands by IHG. Parking is available for a fee.

This 3-star London hotel is smoke free.

  • 136 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Holiday Inn Express London-Royal Docks, Docklands by IHG offers 136 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Danish, English, French, German, Italian, Latvian, Lithuanian, Polish, Romanian, Russian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per day)

Food and drink

  • Free full breakfast available daily
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Docks
Holiday Inn Express Docks Hotel
Holiday Inn Express Docks Hotel London-Royal Docklands
Holiday Inn Express London-Royal Docklands
Holiday Inn Express London-Royal Docks Docklands
Holiday Inn Express London-Royal Docks Docklands Hotel
Holiday Inn Express Docks Docklands Hotel
Holiday Inn Express Docks Docklands
Holiday Inn Express London Royal Docks Docklands
Holiday Inn Express London Royal Docks Docklands an IHG Hotel
Holiday Inn Express London-Royal Docks, Docklands by IHG Hotel
Holiday Inn Express London-Royal Docks, Docklands by IHG London

Frequently asked questions

What is the cancellation policy at Holiday Inn Express London-Royal Docks, Docklands by IHG?

Holiday Inn Express London-Royal Docks, Docklands by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express London-Royal Docks, Docklands by IHG?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express London-Royal Docks, Docklands by IHG on 23 Mar 2025 start from AU$170.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express London-Royal Docks, Docklands by IHG?

Yep, Holiday Inn Express London-Royal Docks, Docklands by IHG has a self car park for GBP 15 per day.

Does Holiday Inn Express London-Royal Docks, Docklands by IHG serve breakfast?

Sure does, free full brekkie is on offer daily.

Is there a free airport shuttle available at Holiday Inn Express London-Royal Docks, Docklands by IHG?

No, Holiday Inn Express London-Royal Docks, Docklands by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express London-Royal Docks, Docklands by IHG?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express London-Royal Docks, Docklands by IHG?

No, pets are not allowed.

Holiday Inn Express London-Royal Docks, Docklands by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 321 out of 1005 reviews
Rating 8 - Good. 438 out of 1005 reviews
Rating 6 - Okay. 139 out of 1005 reviews
Rating 4 - Poor. 66 out of 1005 reviews
Rating 2 - Terrible. 41 out of 1005 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Millie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here after a concert at the O2 arena and it was perfect. Such a convenient location being so close to a tube station, McDonalds, Sainsbury’s local etc. Check in was super easy and our family room (1 double a sofa bed) was PERFECT for the three of us. Beds were comfy and room was clean and surprisingly quiet facing the road. Excellent for a night or two, would definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breaks are amazing, good quality food
Stayed 1 night in Nov 2024

4/10 Poor

Lloyd

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Simon

Stayed 1 night in Nov 2024

10/10 Excellent

Lauren

Stayed 1 night in Nov 2024

4/10 Poor

Aurel

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Car stolen
Very bad experience overall. My car was stolen from the car park and the staff was saying this is always happening. I asked for cctv footage and they said they can't show me . I don't know what to say, either they know what happened or they don't care about customers service.
Stayed 3 nights in Nov 2024

4/10 Poor

Kingsley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

luke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

pete

Travelled with family
Liked: Staff & service, room comfort
Nice hotel
Great hotel for a couple of nights. Room had everything we needed. Not far from underground and bus stop. Breakfast was just ok. Wouldn't have paid extra for it. Pull out bed could have been comfier but all in all it was a nice stay
Stayed 2 nights in Oct 2024

8/10 Good

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Check in was quick and effortless. The breakfast buffet was fantastic Staff were very helpful at all times. Only complaints i have were that the road was a bit noisy and room was a bit warm, however both of these things are out of the hotels control
Stayed 3 nights in Oct 2024

10/10 Excellent

EMILIO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Claudio and the front staff were all very attentive and useful. Facilities were clean, and the breakfast was varied and of quality. I would recommend to my peers and family.
Stayed 3 nights in Oct 2024

4/10 Poor

Michelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient for the tube. Uncomfortable sofa bed and very cold room, no sleep. Smell of smoke and then cannabis smell from the car park after having the window open to air the room. Sofa bed really needs replacing, impossible to sleep on it unfortunately. Very disappointed with the very basic facilities and lack of comfort.
Stayed 1 night in Oct 2024

4/10 Poor

Shubh

Travelled with family
Disliked: Cleanliness
The bathroom and sink was really dirty the kettle was dirty and the floor mat was disgusting I will definitely not choose this hotel again.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Requested double beds, all 3 room bookings were given twins and was informed that it was subject to availability. Don't think this was made clear enough when booking. Bathroom had seen better days.
Stayed 1 night in Oct 2024

2/10 Terrible

Neil

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Over priced under standard hotel Takes advantage of its location to excel to rip people off
Stayed 2 nights in Sep 2024

8/10 Good

G

Liked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

Emma

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Awful breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Stacy

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is tired. It feels like a generic 1980’s restaurant downstairs. Nothing welcoming about it at all. The hallways near the rooms were in desperate need of a hoover. And definitely don’t look up in the lift if you don’t want to get the ick! The room was clean enough, but had a really strong smell of cleaning products and I soon realised that it was because the room itself was pretty stinky. Big stains on the carpet too. Overall, this hotel desperately needs a refurb, but the staff were all very nice.
Stayed 2 nights in Sep 2024

6/10 Okay

Diane

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Well used
TV signal almost non existent Toilet very difficult to flush Carpeting very stained Breakfast dry overcooked and only just warm
Stayed 1 night in Sep 2024

2/10 Terrible

Francisco

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is very well situated however they need to renovate the facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Martin

Stayed 2 nights in Sep 2024