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Holiday Inn London - West, an IHG Hotel

4.0 star property
Eco-certified London hotel in Acton with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn London - West, an IHG Hotel

Exterior
Property amenity
Exterior
Cafe
Point of interest

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
  • 24/7 front desk
  • Breakfast available
The price is AU$176
includes taxes & fees
23 Dec - 24 Dec

Explore the area

Map
4 Portal Way, London, England, W3 6RT
  • Westfield London Shopping Centre
    7 min drive
  • Wok Around the World
    1 min walk
  • North Acton Underground Station
    4 min walk
  • London (LHR-Heathrow)
    30 min drive

Room options

View all photos for Premium Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, blackout curtains

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • 25 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Accessible Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Renovated in 2014
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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Air conditioning
Gym
4.2 out of 5, Very good, (967)
The price is AU$188
for 1 night
includes taxes & fees
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About the area

London

At Holiday Inn London - West, an IHG Hotel, you'll be 4.3 km (2.7 mi) from Westfield London Shopping Centre and 5.4 km (3.3 mi) from Portobello Road Market. Highlights at this eco-friendly hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The restaurant, Restaurant, is open for breakfast, lunch and dinner. Bar is the hotel's own bar. 248 square feet (23 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Full breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4-property class Acton hotel include London Designer Outlet and OVO Arena Wembley.

What's nearby

  • Westfield London Shopping Centre - 7 min drive
  • OVO Arena Wembley - 8 min drive
  • Wembley Stadium - 9 min drive
  • Marble Arch - 11 min drive
  • Oxford Street - 12 min drive

Getting around

  • North Acton Underground Station - 4 min walk
  • Acton Main Line Station - 8 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Kamil Bakery - ‬12 min walk
  • ‪Stones Fish & Chips - ‬6 min walk
  • ‪Al Enam - ‬10 min walk
  • ‪Cafe Bleu - ‬5 min walk

About this property

Holiday Inn London - West, an IHG Hotel

Eco-certified London hotel in Acton with a fitness centre
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 7 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 248 square feet (23 square metres) and includes conference space. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the eco-certified Holiday Inn London - West, an IHG Hotel. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 225 guestrooms or units
  • 7 levels
  • 2 buildings
  • 248 sq ft of conference space
  • 23 sq. m of conference space
  • Built in 2004
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn London - West, an IHG Hotel offers 225 accommodations with laptop-compatible safes and free newspapers. A pillow menu is available. Flat-screen televisions come with digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Bulgarian, Dutch, English, Filipino, French, German, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 18 per night)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar
  • Restaurant
  • Starbucks

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 248 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.95 per person
  • Self-parking fee: GBP 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Encore London West
Encore Ramada London West
London West Ramada Encore
Ramada Encore Hotel
Ramada Encore Hotel London West
Ramada Encore London West
Ramada London West
Ramada London West Encore
Holiday Inn London West Hotel
Holiday Inn London West
Ramada Encore London West Hotel London
Holiday Inn London - West England
Holiday Inn London West
Holiday London West, An Ihg
Holiday Inn London - West, an IHG Hotel Hotel
Holiday Inn London - West, an IHG Hotel London
Holiday Inn London - West, an IHG Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Holiday Inn London - West, an IHG Hotel?

Holiday Inn London - West, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn London - West, an IHG Hotel?

As of 19 Dec 2024, prices found for a 1-night stay for 2 adults at Holiday Inn London - West, an IHG Hotel on 23 Dec 2024 start from AU$176.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn London - West, an IHG Hotel?

Yep, Holiday Inn London - West, an IHG Hotel has a self car park for GBP 18 per night.

Is Holiday Inn London - West, an IHG Hotel family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn London - West, an IHG Hotel is a hit with families.

Does Holiday Inn London - West, an IHG Hotel serve breakfast?

Yep, guests love the full brekkie here! Available on weekdays between 6:30 AM and 10 AM and on weekends from 7 AM to 11 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Holiday Inn London - West, an IHG Hotel?

No, Holiday Inn London - West, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn London - West, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn London - West, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn London - West, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn London - West, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 417 out of 1001 reviews" "
Rating 8 - Good. 406 out of 1001 reviews" "
Rating 6 - Okay. 108 out of 1001 reviews" "
Rating 4 - Poor. 43 out of 1001 reviews" "
Rating 2 - Terrible. 27 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Stayed 3 nights in Sep 2024

10/10 Excellent

Loren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great time in london
Stayed 1 night in Sep 2024

10/10 Excellent

Alison

Travelled with family
Liked: Amenities
Clean hotel , comfortable beds . Polite helpful staff. Location a bit awkward. Tube station a bit of a walk and it took a while to get a cab to collect us . We were surprised that no drinking water was provided in the room , there was a kettle though.
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family weekend away
Excellent staff on reception, fast and efficient. Ideal location just outside the hustle of London but close to North Acton tube station.
Stayed 1 night in Sep 2024

10/10 Excellent

Nana

Liked: Cleanliness, staff & service, property conditions & facilities
Standard 👍
Stayed 6 nights in Sep 2024

10/10 Excellent

peter mcphail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Arcelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station
Stayed 5 nights in Aug 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service and just an enjoyable stay all round!
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was a Queen which was anice surprise but the mattress was not comfortable, felt very thin and dipped in the middle which meant an awful nights sleep. The description was for 2 dou le beds but one was a fold out bed and definitely smaller then a double.
Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Travelled with family
Liked: Staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, property conditions & facilities
Property was a distance from train and tube stations but taxis were readily available and could be rebooked from the hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, I was spontaneously upgraded which is always a win, but this room was very swish and ultra clean. Would definitely return.
Stayed 1 night in Aug 2024

6/10 Okay

Marcus

Stayed 1 night in Aug 2024

6/10 Okay

Laura-Jane

Liked: Cleanliness, staff & service
1 night stay, Holiday Inn
- Hotel was average. First observation was the hardwood flooring. I didn't feel comfortable walking barefoot in the room. A rug would have been nice. Unfortunately the guide on the television did not provide a guide as to what was on the TV and just kept showing as blank. + Modern. Good quality toiletries. Good air con. Nice clean shower room and toilet. Conveniently located to the North Circular and amenities within walking distance. Friendly and welcoming staff
Stayed 1 night in Aug 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, friendly staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We made a last minute change to our visit to London and I am genuinely so happy we chose this hotel. We had a twin room and it was huge! So much space we needed so super happy! Great products for the bathroom available, we got back at 1am after our concert and we could easily get back in and even managed to grab a drink before the bar closed. Easy check out process too. Really quiet despite the busy road opposite. Would definitely stay again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 1 night in Aug 2024

10/10 Excellent

Tahir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Gus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Harbinder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Kelly

Travelled with family
Stayed 3 nights in Jul 2024

6/10 Okay

Sarah

Business traveller, Travelled with group
Liked: Staff & service
Lobby is fine. Room stank of smoke. Floor condition is terrible to be honest. Room otherwise is fine for London and what the location is. Well connected with two underground’s with walking distance and buses. Breakfast is average
Stayed 2 nights in Jul 2024