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Hotel Indigo London - Kensington, an IHG Hotel

4.0 star property
Eco-certified London hotel in London City Centre with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo London - Kensington, an IHG Hotel

Exterior
Pool
Exterior
Premium Room, 2 Queen Beds
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
34-44 Barkston Gardens, London, England, SW5 0EW
  • Cromwell Road
    4 min walk
  • Natural History Museum
    15 min walk
  • Imperial College London
    15 min walk
  • London (LHR-Heathrow)
    29 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
Portable fan
Pillow-top bed
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Free minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
Portable fan
Pillow-top bed
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Free minibar, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
Portable fan
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
Portable fan
Bathrobes
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed (with Extra Bed)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed (with Extra Bed)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
Portable fan
Bathrobes
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed (Extra Bed)

Free minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed (Extra Bed)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
Portable fan
Bathrobes
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

Free minibar, in-room safe, desk, laptop workspace

Premium Room

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
Portable fan
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

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includes taxes & fees
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About the area

London

Hotel Indigo London - Kensington, an IHG Hotel puts you in the heart of London, within a 20-minute stroll of popular places like Kensington High Street and Natural History Museum. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .The restaurant, Kensington Quarter, serves international cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. English breakfast is available daily between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 20-minute walk of this 4-property class London City Centre hotel include Imperial College London and Kensington Gardens.

What's nearby

  • Natural History Museum - 15 min walk - 1.3 km
  • Kensington High Street - 16 min walk - 1.4 km
  • Royal Albert Hall - 3 min drive - 1.8 km
  • Stamford Bridge Stadium - 4 min drive - 2.0 km
  • Hyde Park - 4 min drive - 2.2 km

Getting around

  • Earl's Court Station - 4 min walk
  • West Brompton Station - 10 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • ‪Pret a Manger - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Courtfield - ‬2 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪Over Under Coffee - ‬3 min walk

About this property

Hotel Indigo London - Kensington, an IHG Hotel

Eco-certified London hotel in London City Centre with a 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Hotel Indigo London - Kensington, an IHG Hotel also features tour/ticket assistance, concierge services, and laundry facilities.

This 4-star London hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 6 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Indigo London - Kensington, an IHG Hotel offers 100 accommodations with iPod docking stations and free minibar items. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), Croatian, English, Estonian, Farsi, Filipino, Finnish, French, Greek, Hindi, Hungarian, Italian, Japanese, Latvian, Lithuanian, Mongolian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Spanish, Swahili, Urdu, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily English breakfast available 7 AM to 11 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kensington Quarter

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • Pay films
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 60.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo London Kensington Earl's Ct
Indigo London Kensington Earl's Ct
Hotel Indigo London Kensington
Indigo London Kensington
Hotel Indigo London Kensington - Earl's Court England
Hotel Indigo London Kensington
Hotel Indigo London Kensington an IHG Hotel
Hotel Indigo London - Kensington, an IHG Hotel Hotel
Hotel Indigo London - Kensington, an IHG Hotel London
Hotel Indigo London - Kensington, an IHG Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Hotel Indigo London - Kensington, an IHG Hotel?

Hotel Indigo London - Kensington, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Indigo London - Kensington, an IHG Hotel?

As of 18 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Indigo London - Kensington, an IHG Hotel on 24 Nov 2024 start from AU$261.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Indigo London - Kensington, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hotel Indigo London - Kensington, an IHG Hotel is a hit with families.

Does Hotel Indigo London - Kensington, an IHG Hotel serve breakfast?

Yeah, our visitors love the English brekkie here! Served daily between 7 AM and 11 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hotel Indigo London - Kensington, an IHG Hotel?

No, Hotel Indigo London - Kensington, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo London - Kensington, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Indigo London - Kensington, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Indigo London - Kensington, an IHG Hotel?

Furry friends are welcome at Hotel Indigo London - Kensington, an IHG Hotel, with food and water bowls on offer.

Hotel Indigo London - Kensington, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 584 out of 1001 reviews" "
Rating 8 - Good. 307 out of 1001 reviews" "
Rating 6 - Okay. 71 out of 1001 reviews" "
Rating 4 - Poor. 24 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and good-sized rooms (we had a suite). Couldn't be more convenient for the Tube and good eating options around - Addie's Thai and Afanena Lebanese/Egyptian were both great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

8/10 Good

Philippa

Stayed 1 night in Aug 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

andres

Liked: Cleanliness, staff & service, property conditions & facilities
Great value. Very good rooms with nice bathrooms. Breakfast was not the best, but Paul is a block away
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Our family of four stayed for one night and we had a great stay. The only down side was the shower. There was no door and it was difficult to keep the water from going out into the bathroom. Otherwise, wonderful stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Cyril

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London Stay
Wonderful hotel. Helpful and respectful staff. Great room and comfortable bed. Food in hotel good as well
Stayed 3 nights in Jul 2024

8/10 Good

Renee

Stayed 4 nights in Jun 2024

2/10 Terrible

Francisco, San Salvador

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
All the large rooms that can have an extra bed are in the basement, there were no windows in our room, and it is not advertised in the ad that these rooms are in the basement. Also, we were robbed of my wife´s bag while having breakfast in the hotel dinning room. Seems like an inside job. The Hostess sat the thief next to us, he took the bag without us noticing except for another guest who called it, but nobody from the staff moved a finger. I must say that the manager was very helpful and supportive after the fact, calling the police and helping us cancel credit cards and phone. I do not recommend this hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Jaideep

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 3 nights in Apr 2024

10/10 Excellent

Ananda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the tube and street with restaurants and shops. Our room overlooked a green space and was relatively quiet despite being so close to the main road. The breakfast was good and the staff very friendly and accommodating. The hotel decor was charming and modern. Would stay here again.
Stayed 2 nights in Jun 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid a basement room
Nice hotel and great breakfast but our room was in the basement with no window so felt a bit unsafe if there had been a fire
Stayed 1 night in Jun 2024

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very convenient to tube and breakfast restaurants.
Stayed 6 nights in Jun 2024

6/10 Okay

Gordon, Selkirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed room was very cramped and poorly furnished with 1950's items.
Stayed 5 nights in Apr 2024

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities
Easy on picadilly line for Heathrow. Quiet and comfortable
Stayed 2 nights in Jun 2024

6/10 Okay

Alexander

Business traveller
Liked: Cleanliness, staff & service
Great spot, but starting to show its age
It pains me to give this review, but after staying here eight times over the last eight years, I’ve noticed this hotel taking quite a hit. It’s starting to finally feel worn down And rooms need a serious refresher. I understand there was a minor remodel a couple years back in the common areas, but the rooms look the same way they did eight years ago And the wear and tear is really showing. The staff was great, however, the hotel is understaffed. Where the food used to be incredible, it’s mediocre at best now. This hotel is in a great area and the staff were tops, but as someone who saw this place in its prime, it’s just not what it was. It’s safe and perhaps a clean room is all one asks for, but knowing what this hotel use to be left me sad and needing to reflect it in my review.
Stayed 3 nights in May 2024

10/10 Excellent

Robin, Monroe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third stay for us and they went above and beyond on every aspect of our stay! Keep up the great work!
Stayed 7 nights in May 2024

8/10 Good

Lynda Maree

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was a little slow but the location is amazing and the staff are lovely
Stayed 4 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

6/10 Okay

John

Travelled with group
Liked: Cleanliness, staff & service
Hotel is dated looking and way too much money for what you get. Staff was sufficient but not friendly with the exception of one person at check in. Area near hotel is a bit seedy. There are better places to stay for the price. I have stayed at other Indigo hotels but this one did not measure up.
Stayed 4 nights in Apr 2024

8/10 Good

Vassili

Stayed 8 nights in Apr 2024

4/10 Poor

Gibson

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a premium room and was told that all the premium rooms were in the basement. Further, I was told that if I didn't want to stay in the basement, I would have to take a standard room and get no refund.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ellen, OAKLAND

Stayed 3 nights in Mar 2024