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Lancaster Gate Hotel

3.0 star property
Eco-certified London hotel in London City Centre with a 24-hour front desk

Photo gallery for Lancaster Gate Hotel

Property entrance
Bar (on property)
Bar (on property)
Bar (on property)
Comfort room, 1 double bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is AU$221
includes taxes & fees
24 Feb - 25 Feb

Explore the area

Map
66-71 Lancaster Gate, London, England, W2 3NA
  • Kensington Gardens
    ‪2 min walk‬
  • Hyde Park
    ‪8 min walk‬
  • Kensington Palace
    ‪12 min walk‬
  • London (LHR-Heathrow)
    ‪40 min drive‬

Room options

View all photos for Comfort room, 1 double bed

In-room safe, desk, laptop workspace, iron/ironing board

Comfort room, 1 double bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room, 1 Single Bed

In-room safe, desk, laptop workspace, iron/ironing board

Comfort Room, 1 Single Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Triple Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

Similar properties

Front of property

Lancaster Hall Hotel

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
4.4 out of 5, Excellent, (1079)
The price is AU$231
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Lancaster Hall Hotel

About the area

London

Lancaster Gate Hotel places you in the centre of London, within just a 15-minute stroll of Hyde Park and Kensington Palace. Highlights at this eco-friendly hotel include in-room free WiFi and LCD TVs. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and tour/ticket assistance. Continental breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. .With a stay at this 3-property class London City Centre hotel, you'll be 3.4 km (2.1 mi) from Buckingham Palace and 4.2 km (2.6 mi) from The British Museum.

What's nearby

  • Hyde Park - 8 min walk
  • Kensington Palace - 12 min walk
  • Buckingham Palace - 7 min drive
  • The British Museum - 9 min drive
  • Big Ben - 9 min drive

Getting around

  • Queensway Underground Station - 5 min walk
  • London Paddington Station - 10 min walk
  • London (LCY-London City) - 59 min drive

Restaurants

  • ‪Halepi - ‬4 min walk
  • ‪Tukdin - Flavours of Malaysia - ‬6 min walk
  • ‪Mandarin Kitchen - ‬6 min walk
  • ‪The Mitre - ‬4 min walk
  • ‪Pizza Pilgrims - ‬7 min walk

About this property

Lancaster Gate Hotel

Eco-certified London hotel in London City Centre with a 24-hour front desk
Lancaster Gate Hotel offers its guests multilingual staff, tour/ticket assistance, and a front desk safe. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The eco-certified Lancaster Gate Hotel also features a television in common area and a lift. You'll have access to the health club at a partner property.

This Victorian London hotel is smoke free.

  • 1 building
  • 196 guestrooms or units
  • 8 levels
  • Conference rooms
  • Built in 1866
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Lancaster Gate Hotel offers 196 accommodations with a safe and coffee/tea makers. LCD televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 13.50 per person
  • A bar/lounge

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 13.50 per person
  • Late check-out fee: GBP 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International and Barclaycard. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Lancaster Gate
Lancaster Gate
Lancaster Gate Hotel
Lancaster Gate Hotel London
Lancaster Gate London
Hyde Park Premier London Paddington Hotel London
Park Grand London Lancaster Gate England
Lancaster Gate Hotel London, England
Lancaster Gate Hotel Hotel
Lancaster Gate Hotel London
Lancaster Gate Hotel Hotel London

Frequently asked questions

Does Lancaster Gate Hotel serve breakfast?

Yep, guests love the continental breakfast here! Available weekdays between 7:00 AM and 10:00 AM and weekends from 7:00 AM to 10:30 AM, this is the perfect spot to fuel up for a day of adventure.

How much does it cost to stay at Lancaster Gate Hotel?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Lancaster Gate Hotel on 24 Feb 2025 start from AU$220.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Lancaster Gate Hotel?

No, Lancaster Gate Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Lancaster Gate Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Lancaster Gate Hotel?

No, only service animals are allowed.

Lancaster Gate Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 374 out of 1006 reviews
Rating 8 - Good. 399 out of 1006 reviews
Rating 6 - Okay. 158 out of 1006 reviews
Rating 4 - Poor. 53 out of 1006 reviews
Rating 2 - Terrible. 22 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Fine, nothing special
The good: It was a clean, new room. I was there for one night, so was put in the basement with no view. The room was freezing. The hotel sent someone down to help, who advised me to turn the thermostat up to 28 to get it to respond. This was 10pm. The heating issue was probably a fluke, but I would have expected a better experience for the price.
Stayed 1 night in May 2024

8/10 Good

Akemy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located. Two streets from the Garden, princes Diana memorial, walking distance from the science museum and Hyden park
Stayed 1 night in Oct 2024

4/10 Poor

Jeff

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Sep 2024

4/10 Poor

Annemarie, Indianapolis

Stayed 5 nights in Sep 2024

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service
The staff was very rude as well as not being helpful
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Was a booking mistake. I thought I was staying a different hotel in much bigger size with the same name. But overall this hotel is ok.
Stayed 1 night in Sep 2024

4/10 Poor

Annemarie, Indianapolis

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel should not have 8.2 stars. They took all the phones out the rooms, they turned on the heat when still in the 60s, you couldnt call when you had an issue, the only good thing was the lication and breakfast. We stayed at a hotel near by , but couldn't get rooms there. I will never be back to Lancaster Gate. While I was there I told them of issues, they sent me a nasty letter. The rooms were old. You had to flush the toilet like it any old water closet. You either burnt with the hot water in the shower or froze.
Stayed 1 night in Sep 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great hotel but had issues with the lack of hot water for showers and this didn’t seem to be a priority to have fixed - 4 days of lukewarm to cold showers
Stayed 4 nights in Aug 2024

10/10 Excellent

Diana

Stayed 1 night in Aug 2024

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great experience
While the hotel shows a little bit of wear and tear, it was overall very clean, the service was great, the room was comfortable, and the location cant be beat. I stayed for a week and found it very reasonably priced. Would stay again.
Stayed 7 nights in Aug 2024

10/10 Excellent

Arman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Lance did a great job lining up our travel around London.
Stayed 5 nights in Aug 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
We thoroughly enjoyed our stay at the Lancaster Hotel. London has recently been dealing with an increase in trouble with the recent protests and thefts; however, the hotel is located in a very safe-feeling neighbourhood. The room itself was clean, but our window latch was broken and we were located on the first floor which made us feel slightly uneasy. Other than that, we will certainly be staying here again.
Stayed 2 nights in Aug 2024

6/10 Okay

Joseph

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The location of this hotel is great, but this hotel requires upgrading and modernisation. There was an issue with the hot water supply to my bathroom every morning.
Stayed 3 nights in Aug 2024

6/10 Okay

ken

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location. Walkable to multiple subway stations. Property is a little dated. Front desk said they are getting ready to renovate but not do anything about the plumbing. You have to have a special touch to flush the toilet as the plumbing is so old. Overall a good choice for the price and accessibility as we were never in the room.
Stayed 3 nights in Aug 2024

8/10 Good

lisa

Stayed 2 nights in Jun 2024

6/10 Okay

Doug

Travelled with group
Stayed 4 nights in Jul 2024

8/10 Good

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Diana

Liked: Staff & service
The bed was wonderful. I slept beautifully. They need to redo the carpets. They are full of stains and look dirty. They might not be, but that’s what they look like. Breakfast was mediocre. I felt there was a poltergeist running around my room because I could hear everything around me and I was in a corner room. Would I stay there again? Yes because of the price, no because of all the other things I mentioned.
Stayed 1 night in Jul 2024

10/10 Excellent

Cathrine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Very comfortable and in a great location!
Stayed 4 nights in Jul 2024

10/10 Excellent

Roma

Travelled with family
London break
Amazing stay beautiful location
London eye view
London eye view
Stayed 5 nights in Jul 2024

6/10 Okay

Helen

Travelled with family
Disliked: Staff & service, property conditions & facilities
Great location for BST concert, nice area, easy and safe walk back. Hotel very dated, tired looking rooms, staff disinterested, shame could be amazing with a little tlc.
Stayed 1 night in Jul 2024

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Enjoyed my stay. Great location near Hyde Park and restaurants.
Stayed 9 nights in Jul 2024

8/10 Good

CURT

Travelled with family
Liked: Cleanliness, staff & service
A very quaint hotel that seems to be in need of some updates, but overall clean, quiet and safe. Wish the twin beds would have been a little bigger.
Stayed 2 nights in Jul 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great London location
Stayed 2 nights in Jun 2024

10/10 Excellent

John, New Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 3 nights in Jun 2024