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Mercure London Hyde Park Hotel

4.0 star property
Eco-certified hotel with fitness centre and 24-hour business centre

Photo gallery for Mercure London Hyde Park Hotel

Exterior
Breakfast, lunch, dinner served; Italian cuisine, garden views
Standard Twin Room, 2 Single Beds
Breakfast, lunch, dinner served; Italian cuisine, garden views
Breakfast, lunch, dinner served; Italian cuisine, garden views

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping
The current price is AU$265
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
8-14 Talbot Square, Paddington, London, England, W2 1TS
  • Hyde Park
    ‪6 min walk‬
  • Marble Arch
    ‪17 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪41 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 3 Single Beds

Family Room, 3 Single Beds

Family Room, 3 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
  • 24 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 19 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Room, 1 Double Bed (Cosy)

Room, 1 Double Bed (Cosy)

Room, 1 Double Bed (Cosy)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

London

At Mercure London Hyde Park Hotel you'll be within just a 15-minute stroll of popular places like Hyde Park and Kensington Gardens. Highlights at this eco-friendly hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The restaurant, Bella Italia Paddington, serves Italian cuisine and is open for breakfast, brunch, lunch and dinner. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Full breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 10:00 AM. .Attractions within a 20-minute walk of this 4-property class London City Centre hotel include Marble Arch and Baker Street.

What's nearby

  • Hyde Park - 6 min walk - 0.6 km
  • Marble Arch - 17 min walk - 1.4 km
  • Oxford Street - 4 min drive - 2.2 km
  • Royal Albert Hall - 4 min drive - 2.2 km
  • Kensington High Street - 5 min drive - 2.4 km

Getting around

  • Paddington Underground Station - 3 min walk
  • London Paddington Station - 4 min walk
  • London (LCY-London City) - 53 min drive

Restaurants

  • ‪Hilton London Paddington Dining & Drinks - ‬5 min walk
  • ‪Angus Steakhouse - ‬5 min walk
  • ‪The Pride of Paddington - ‬4 min walk
  • ‪The Bear (Craft Beer Co.) - ‬3 min walk
  • ‪Sawyers Arms - ‬2 min walk

About this property

Mercure London Hyde Park Hotel

Eco-certified hotel with fitness centre and 24-hour business centre
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. A fitness centre, a terrace, and multilingual staff are also featured at the eco-certified Mercure London Hyde Park Hotel.

This 4-star London hotel is smoke free.

  • 72 guestrooms or units
  • 7 levels
  • 4 buildings
  • Conference rooms
  • Built in 1857
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure London Hyde Park Hotel offers 72 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with digital channels and smart speakers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Indonesian, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Similar properties

Exterior

Hotel Indigo London Hyde Park Paddington by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very good, 1,002 reviews
The price is AU$259
includes taxes & fees
30 Mar - 31 Mar
Hotel Indigo London Hyde Park Paddington by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (GBP 30 per day)
  • Street parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 19 for adults and GBP 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bella Italia Paddington

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Gym
  • Shopping centre
  • TV in common areas

Family friendly

  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • Lift (100 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Smart speaker

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 19 for adults and from GBP 14 for children
  • Nearby parking fee: GBP 30 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crown Hotel Hyde Park
Hyde Park Crown Hotel
Quality Crown Hotel
Quality Crown Hotel Hyde
Mercure London Hyde Park Hotel Opening December 2016
Quality Crown Hotel Hyde Park London
Quality Crown Hyde Park
Quality Crown Hyde Park Hotel
Quality Crown Hyde Park London
Quality Hotel Crown Hyde Park
Quality Crown Hyde Park London, England
Mercure Hyde Park Hotel Opening December 2016
Mercure London Hyde Park Opening December 2016
Mercure Hyde Park Opening December 2016
Mercure Hyde Park Hotel
Mercure London Hyde Park
Mercure Hyde Park
Mercure London Hyde Park Hotel England
Mercure London Hyde Park Hotel Paddington England
Mercure London Hyde Park Hotel (opening November 2016)
Mercure London Hyde Park Paddington Hotel
Mercure London Hyde Park Hotel (opening December 2016)
Mercure London Hyde Park
Mercure London Hyde Park Hotel Hotel
Mercure London Hyde Park Hotel London
Mercure London Hyde Park Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Mercure London Hyde Park Hotel?

Mercure London Hyde Park Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure London Hyde Park Hotel?

As of 20 Mar 2025, prices found for a 1-night stay for 2 adults at Mercure London Hyde Park Hotel on 30 Mar 2025 start from AU$264.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure London Hyde Park Hotel family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as highchairs in the guestrooms, it's no surprise that Mercure London Hyde Park Hotel is a hit with families.

Does Mercure London Hyde Park Hotel serve breakfast?

You bet, full brekkie is offered on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Mercure London Hyde Park Hotel?

No, Mercure London Hyde Park Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure London Hyde Park Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure London Hyde Park Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Mercure London Hyde Park Hotel?

No, only service animals are allowed.

Mercure London Hyde Park Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 270 out of 637 reviews
Rating 8 - Good. 228 out of 637 reviews
Rating 6 - Okay. 77 out of 637 reviews
Rating 4 - Poor. 37 out of 637 reviews
Rating 2 - Terrible. 25 out of 637 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jolyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel - clean and comfortable. Friendly staff and good facilities. Amazing spot to get when you’re stuck at Paddington because of the floods! Highly recommended.
Stayed 1 night in Nov 2024

6/10 Okay

Roderick

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Space was cramped. Little room to lay out suitcases. Conveniently located a couple of blocks from Paddington Station.
Stayed 2 nights in Oct 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Paddington station, super convenient. Staff were lovely and very accommodating, looking after luggage, etc..
Stayed 1 night in Nov 2024

6/10 Okay

Esther, Sydney

Travelled with family
Liked: Staff & service
Easy access to the city of London
Stayed 6 nights in Nov 2024

10/10 Excellent

HANGYEOL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Paul

Stayed 1 night in Sep 2024

10/10 Excellent

Trevor, EAST ELMHURST

Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Will come back.
Stayed 3 nights in Oct 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 3 nights in Oct 2024

8/10 Good

Janice S

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Luanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
So close to Paddington train station to catch the Heathrow express train.
Stayed 3 nights in Sep 2024

10/10 Excellent

Charlie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Stayed 1 night in Sep 2024

10/10 Excellent

Thom

Stayed 2 nights in Aug 2024

6/10 Okay

Darcy, Alexandria

Travelled with group
Liked: Staff & service, property conditions & facilities
The property is clean and in a good, walkable neighborhood for many things. The staff is professional and helpful. The rooms are very small but clean. Also, they say they have king-sized beds, but they are the size of a standard Queen. In the US and other Places in Europe, a King is a King, however, at the Mercure Hyde Park, a King is a Queen, and to actually get a King, you have to upgrade, and it's not one bed. Its two twin beds are pushed together, trying desperately to make a proper king. I was told by the staff this is the way it is in Europe, however, I'd just come from Iceland, and clearly, they understand a king bed is a king bed. Again, it appears that Mercure has its own standard, and that is not effectively relayed on their website when booking; therefore, I feel it's misleading. The trash along the sidewalks for days is also a bit gross. The breakfast was decent and easy each day.
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A spotless, beautiful, quiet, modern bedroom. The beds were also very comfy. Great location. We would definitely stay here again. Thank you.
Stayed 1 night in Aug 2024

8/10 Good

Fumiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Tight space but had a lot of clever ideas to put our stuff in the small room. Easy access from Paddington station. A lot restaurant option nearby. No laundry facility just laundry service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Paddington hotel
Good location close to Paddington and Hyde Park. Room was small but comfortable with a good bed and ensuite. Happy hour is appreciated. Staff were friendly and helpful.
Stayed 2 nights in Jul 2024

4/10 Poor

Bruce

Disliked: Staff & service
Mecure, you broke your word
Unfortunately, due to a medical issue with my wife, we were forced to leave a day early. We coordinated with the Mecure staff and with our booking company, Hotels.com, for this early departure the day prior as it became apparent my wife would need medical attention. At the time we were given approval by your manager and Hotels.com and told when we checked out, that a refund for the unused day would be credited back to my credit card account.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Katherine

Stayed 3 nights in Jul 2024

4/10 Poor

Frances

Disliked: Property conditions & facilities
This hotel stores bag prior to check in!! Great location! Lots around. I didn’t get the name of the lady who checked me in but she was very helpful! However the actual room was quite noisy (could hear other rooms and people walking past) and there was a smell coming from the bathroom.
Stayed 3 nights in Jul 2024

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer Service
Renèe was great. She was efficient, courteous, and super customer focused.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bugs and poor service
I woke up in the early hours only to discover a massive bug (or more - as it was coming and going from underneath the bed) going around the room, and eventually disappearing underneath the carpet. The picture doesn't do the size justice, as it's taken from standing on the bed. I packed my belongings and went to reception, asking for a new place where I could finish getting ready for work. They first suggested using the gym showers... After I pushed for a room, they suggested I used someone else's who had just checked out but the room hadn't been cleaned yet! After I pushed back again did they give me a new, unused room.... I requested to be put in touch with the manager who is still (one month later) unresponsive via email about reimbursement. Overall horrific experience, extremely poor customer service and more importantly, extremely poor hotel conditions. The hotel is just not clean enough for the price and number of stars it has - you can see the carpet is old and dusty, surfaces look dusty etc. And in my 20 years of living in London have never, ever seen bugs. It's just unacceptable.
Stayed 1 night in Jun 2024