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Pan Pacific London

5.0 star property
Luxury hotel with full-service spa and bars/lounges

Photo gallery for Pan Pacific London

Indoor pool, pool loungers
Suite, City View (Walbrook)
Fitness facility
Executive Room, City View
2 bars/lounges

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Bar
  • Pet-friendly
  • Gym
  • Room service
The current price is AU$766
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
80 Houndsditch, London, England, EC3A 7AB
  • Liverpool Street
    ‪1 min walk‬
  • The Gherkin
    ‪5 min walk‬
  • Brick Lane
    ‪10 min walk‬
  • London (LHR-Heathrow)
    ‪57 min drive‬

Room options

View all photos for Deluxe Room, City View

City view

Deluxe Room, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 41 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Mobility Accessible

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Executive Room, Mobility Accessible

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 53 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Executive Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, City View

Executive Room, City View

Executive Room, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Bishopsgate)

Suite, 2 Bedrooms (Bishopsgate)

Suite, 2 Bedrooms (Bishopsgate)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 104 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Premier Double Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premier Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

City view

Premier Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Bishopsgate)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Suite (Bishopsgate)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 63 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Pan Pacific)

Suite (Pan Pacific) | City view

Suite (Pan Pacific)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 119 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, City View (Walbrook)

Suite, City View (Walbrook)

Suite, City View (Walbrook)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 57 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Devonshire)

Suite (Devonshire)

Suite (Devonshire)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
4.8 out of 5, Exceptional, (1004)
The price is AU$1,416
for 1 room
includes taxes & fees
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About the area

London

A luxury stay in the heart of London awaits you at Pan Pacific London. Within a 20-minute stroll, you'll find Tower of London and Tower Bridge. Highlights at this eco-friendly hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include massages, body wraps and mani/pedis. The restaurant, Straits Kitchen, serves Singaporean cuisine and is open for breakfast, lunch and dinner. Ginger Lily Bar & Lounge is the hotel's own bar, serving drinks along with light fare. Enjoy the indoor swimming pool, 24-hour gym, sauna and pool loungers. Other amenities include free Wi-Fi in public areas and laundry facilities. English breakfast is available at weekends between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls, pet-sitting services and litter trays. .With a stay at this 5-property class London City Centre hotel, you'll be 1.6 km (1 mi) from St. Paul's Cathedral and 2.6 km (1.6 mi) from London Bridge.

What's nearby

  • Tower of London - 18 min walk
  • Tower Bridge - 19 min walk
  • St. Paul's Cathedral - 20 min walk
  • London Bridge - 3 min drive
  • London Eye - 7 min drive

Getting around

  • Liverpool Street Station - 2 min walk
  • Liverpool Street Underground Station - 3 min walk
  • London (LCY-London City) - 28 min drive

Restaurants

  • ‪Hamilton Hall (Wetherspoon) - ‬2 min walk
  • ‪Sushisamba - ‬2 min walk
  • ‪Pasta e Pizza at Eataly - ‬2 min walk
  • ‪Polo Bar - ‬2 min walk
  • ‪Gran Caffè Bar - ‬2 min walk

About this property

Pan Pacific London

Luxury hotel with full-service spa and bars/lounges
Pan Pacific London offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A 24-hour fitness centre, spa services, and multilingual staff are also featured at the luxury Pan Pacific London.

This 5-star London hotel is smoke free.

  • 1 building
  • 237 guestrooms or units
  • 19 levels
  • 2 bars or lounges
  • Built in 2021
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Pan Pacific London offers 237 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down duvets. A pillow menu is available. 55-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino, French, German, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 85 per day)

Food and drink

  • Weekend English breakfast available 7:00 AM to 11:30 AM for a fee: GBP 36 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Ginger Lily Bar & Lounge
  • Straits Bar
  • Straits Kitchen

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways (120 centimetre high)
  • High-pile carpet in room
  • Lever door handles
  • Lift (118 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (196 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 60.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls, pet-sitting services, litter trays and pet-grooming services are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 80.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 36.00 per person
  • Nearby parking fee: GBP 85 per day (3609 ft away)
  • Pet fee: GBP 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 80.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pan Pacific London Hotel
Pan Pacific London London
Pan Pacific London Hotel London

Frequently asked questions

What is the cancellation policy at Pan Pacific London?

Pan Pacific London offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pan Pacific London?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Pan Pacific London on 16 Mar 2025 start from AU$766.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Pan Pacific London?

Yep, there is an onsite spa at Pan Pacific London. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Pan Pacific London have a pool?

Yep, and guests love it! Pan Pacific London has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Pan Pacific London?

Pan Pacific London features a full-service spa, an indoor pool and 2 bars. All guestrooms come with 24-hour room service and espresso makers.

Is Pan Pacific London family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Pan Pacific London is a hit with families.

Does Pan Pacific London serve breakfast?

You bet, English breakfast is available at weekends from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Pan Pacific London?

No, Pan Pacific London does not offer an airport shuttle service.

Is there a bar or restaurant at Pan Pacific London?

Yep, you can grab a meal at Pan Pacific London's onsite restaurant that serves Singaporean cuisine.

What time are check-in & check-out at Pan Pacific London?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Pan Pacific London?

Cats and dogs are welcome at Pan Pacific London, with pet-sitting services, grooming services, food and water bowls and litter trays on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 15 kg per pet.

Pan Pacific London Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 914 out of 1003 reviews
Rating 8 - Good. 65 out of 1003 reviews
Rating 6 - Okay. 16 out of 1003 reviews
Rating 4 - Poor. 3 out of 1003 reviews
Rating 2 - Terrible. 5 out of 1003 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pan Pacific London was all I expected and more! The staff was lovely and attentive. The room and amenities are top notch, the spa treatments were amazing! The property was centrally located without being in a "too" busy area. Will definitely be back!
Stayed 5 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service and amenities!
Stayed 3 nights in Nov 2024

10/10 Excellent

Wayne

Travelled with family
Excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was spacious and well appointed. Loved the calming decor.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this property? The room was beautiful and the team were very helpful and kind.
Stayed 5 nights in Nov 2024

10/10 Excellent

Angela R

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE LOVED the big beautiful room. The staff was outstanding especially Sharon at the restaurant. It was occasionally noisy outside --but that is to be expected in Central London. We slept fine and would stay here again! LOVED it!
Stayed 4 nights in Nov 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the most customer friendly and courteous I have ever experienced in my life. They are the epitome of service. Whenever I am in London here will be my go to place to stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in a business district. Limited shopping and restaurants, although there are some good ones in the ares; This hotel has good food at the restaurant and bar; breakfast buffet was great on Sunday but not so on weekdays. In fact, the only complaint we had was for an upscale hotel/facility, the dinning options could be better.
Stayed 6 nights in Nov 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Stayed 6 nights in Oct 2024

8/10 Good

Banke

Stayed 1 night in Oct 2024

10/10 Excellent

Damian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Keshav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exquisite for our mini staycation honeymoon. The staff's attention to detail is unmatched and the overall hotel standard is top notch. We'll make it a point to return every year for our anniversary.
Stayed 1 night in Nov 2024

10/10 Excellent

Reanne

Liked: Cleanliness, staff & service, property conditions & facilities
Had my family members wedding here. Fantastic property
Stayed 1 night in Sep 2024

10/10 Excellent

Lynette

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property staff is great
Stayed 4 nights in Nov 2024

8/10 Good

James A

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The climate in the room was to cold and took a while to resolve..
Stayed 4 nights in Oct 2024

10/10 Excellent

Robert, Markham

Stayed 3 nights in Oct 2024

10/10 Excellent

Patrick

Travelled with partner
Absolutely amazing! Will definitely go back, staff were also amazing 👍🙂
Stayed 2 nights in Nov 2024