Pembridge Palace Hotel

3.0 star property
Hotel with a 24-hour front desk, a short walk to Kensington Gardens
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Pembridge Palace Hotel

Terrace/patio
Front of property
Triple Room
Restaurant
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
55 Princes Square, London, England, W2 4QB
  • Queensway
    5 min walk
  • Kensington Gardens
    6 min walk
  • Portobello Road Market
    7 min walk
  • London (LHR-Heathrow)
    36 min drive

Room options

Quadruple Room

Highlights

Heating
TV
Blackout curtains
Private bathroom
Minibar
Electric kettle
Free bottled water
Satellite channels
  • 16 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed OR 1 Double Bed and 1 Single Bunk Bed

Standard Single Room, Ensuite

Highlights

Heating
TV
Blackout curtains
Private bathroom
Minibar
Electric kettle
Free bottled water
Satellite channels
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

Triple Room

Highlights

Heating
TV
Blackout curtains
Private bathroom
Minibar
Electric kettle
Free bottled water
Satellite channels
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Single Room with Private External Bathroom located on a separate floor

Highlights

Heating
TV
Blackout curtains
Private bathroom
Minibar
Electric kettle
Free bottled water
Satellite channels
  • 6.5 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Twin Room

Highlights

Heating
TV
Blackout curtains
Private bathroom
Minibar
Electric kettle
Free bottled water
Satellite channels
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

Duplex Room

Highlights

Heating
TV
Blackout curtains
Private bathroom
Minibar
Electric kettle
Free bottled water
Satellite channels
  • 14 sq m
  • Sleeps 3
  • 3 Single Beds

Family Room

Highlights

Heating
TV
Blackout curtains
Private bathroom
Minibar
Electric kettle
Free bottled water
Satellite channels
  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Double Room

Highlights

Heating
TV
Blackout curtains
Private bathroom
Minibar
Electric kettle
Free bottled water
Satellite channels
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

Highlights

Heating
TV
Blackout curtains
Private bathroom
Minibar
Electric kettle
Free bottled water
Satellite channels
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

London

Pembridge Palace Hotel places you in the centre of London, within just a 15-minute stroll of popular places like Kensington Gardens and Kensington Palace. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers concierge services, a 24-hour front desk and a garden. Plus you'll find multilingual staff, a front desk safe and a television in a common area. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. .Within a 20-minute walk of this 3-property class London City Centre hotel, attractions include Kensington High Street and Hyde Park.

What's nearby

  • Kensington High Street - 18 min walk
  • Hyde Park - 20 min walk
  • Westfield London Shopping Centre - 5 min drive
  • Royal Albert Hall - 5 min drive
  • Oxford Street - 7 min drive

Getting around

  • Bayswater Underground Station - 6 min walk
  • London Paddington Station - 18 min walk
  • London (LCY-London City) - 63 min drive

Restaurants

  • ‪Sunday in Brooklyn - ‬4 min walk
  • ‪Alounak - ‬4 min walk
  • ‪Beam - ‬4 min walk
  • ‪Hafez - ‬1 min walk
  • ‪Phoenix - ‬3 min walk

About this property

Pembridge Palace Hotel

Hotel with a 24-hour front desk, a short walk to Kensington Gardens
As a guest of Pembridge Palace Hotel, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Pembridge Palace Hotel also features a garden, concierge services, and a front desk safe. The front desk is open around the clock.

This 3-star London hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
Pembridge Palace Hotel offers 120 accommodations with minibars and complimentary bottles of water. Satellite televisions are provided. This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Czech, English, French, Hungarian, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: GBP 12.95 for adults and GBP 12.95 for children

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.95 for adults and from GBP 12.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property is also known as

Pembridge
Pembridge Hotel
Pembridge Palace
Pembridge Palace Hotel
Pembridge Palace Hotel London
Pembridge Palace London
Pembridge Palace Hotel London, England
Hotel Pembridge Palace
Pembridge Palace Hotel Hotel
Pembridge Palace Hotel London
Pembridge Palace Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Pembridge Palace Hotel?

Pembridge Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pembridge Palace Hotel?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Pembridge Palace Hotel on 3 Nov 2024 start from AU$193.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pembridge Palace Hotel serve breakfast?

You bet, our guests adore the buffet brekkie here! Offered daily between 7:00 AM and 10:30 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Pembridge Palace Hotel?

No, Pembridge Palace Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Pembridge Palace Hotel?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Pembridge Palace Hotel?

No, pets are not allowed.

Pembridge Palace Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 69 out of 149 reviews" "
Rating 8 - Good. 47 out of 149 reviews" "
Rating 6 - Okay. 21 out of 149 reviews" "
Rating 4 - Poor. 5 out of 149 reviews" "
Rating 2 - Terrible. 7 out of 149 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Stephanie

Travelled with family
Liked: Staff & service, property conditions & facilities
This was a very quiet pretty street, relatively close to restaurants, Kensington Gardens, and transportation options. The family room was a tight squeeze, but appreciated a 4 person room. Just have to take turns packing. We were disappointed that the park behind was private (Notting Hill) and while the patio was spacious, smokers made it rather unpleasant, despite no smoking signs. Staff were friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service. Family Friendly.
We had the family room with loft for the kids. The room was awesome. The kids loved it. There was free water, tea, coffee, and cookies in the room. We added the buffet breakfast (kids were free) which was delicious. The staff were very welcoming and helpful. We did have a couple issues with the railing being loose on the stairs, and we accidentally broke one of the banisters when a child's arm got stuck. Also the room was incredibly hot, but it could have just been us. Overall we loved our stay!
Stayed 1 night in Jul 2024

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the rooms were smaller than shown in the pictures we had a great time. Thank you
Stayed 2 nights in Jul 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property would appear to have been converted to a hotel but all tastefully done. Although not the most modern, we could not fault the cleanliness and despite a problem with our room, we booked online, due to my wife's health issues, Fahad could not have been more accommodating and went over and above to offer us an alternative. One door was loud when it banged if allowed too either on another room or in a corridor that could do with some attention and it is not the quietest but it did not interrupt our stay. We didn't sample breakfast so could not comment but travel links into central London are excellent from the location with the tube station a relatively short walk away
Stayed 2 nights in Jul 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff, was able to check in early, provided us with umbrella for the rain. Room was compact, but comfortable and clean. We enjoyed our stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Jose Antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Noising during the nights
Stayed 4 nights in Jul 2024

6/10 Okay

Jess

Travelled with group
Liked: Cleanliness, staff & service
Old and rundown hotel but clean and in a good area. The ceiling was leaking during a rainstorm waking us up at 3am with a wet bed, reported to reception on check out the next morning and there wasn’t any real concern so doubt it will get fixed. Other than that experience on our last night it was a lovely stay with basic but comfortable amenities.
Stayed 3 nights in Jul 2024

10/10 Excellent

Magdalina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great service. Only thing is that the breakfast venue is too small and doesn’t fit the guests, so you have to wait to be seated
Stayed 3 nights in Jun 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London Trip
Needed a place to stay in a pinch and this place looked nice. Our family of 4 with two BIG kids was a little pa led together but the room was clean and comfortable and the breakfast was excellent!
Stayed 1 night in Jun 2024

10/10 Excellent

John Arvids

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

John

Stayed 1 night in May 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff
Stayed 1 night in Mar 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good location but small rooms
Great location and very close to shops and the park. We were aware when booking that the rooms are small, and with the 4 of us (2 adults and 2 kids) plus luggages space was definitely tight. Room itself is clean, however we had an issue with our neighbour smoking and unfortunately the smell seeped into our room. We let the front desk know and was given an air freshener, however we had the same issue the next day. I don't think it was resolved properly which was unfortunate.
Stayed 3 nights in Oct 2023

10/10 Excellent

Taanya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very attentive. Room was perfect for our needs and hotel is ideally placed for Kensington Palace or Hyde Park. Situated in a very quiet neighbourhood but walking distance to plenty of bars and restaurants.
Stayed 1 night in Oct 2023

2/10 Terrible

Mark

Room was clean but smelt badly!
Stayed 1 night in Oct 2023

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Very friendly, helpful staff, super comfortable beds, good quality bedding and towels and an exceptional breakfast, all in a great location. Excellent value for money.
Stayed 1 night in Oct 2023

6/10 Okay

NANCY

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room we received was extremely small. We couldnt open our suitcases and need to open and close each time we needed something in our suitcase. Washroom was small as well. Sitting on tje toilet and your knees touch the sink in front of you. Also room was very warm. There was a fan but it still was warm. The pictures do not show the smallness of the rooms. Good thing we were only there 2 nights.
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Dirty rooms
mold in the shower...horrible! The carpeting smelled awful. The size of the room was like a shoe box. Front desk people were very nice. The area was excellent, transport excellent. So, if you want location , this is the area. If you want a cleaner room, go elsewhere.
Stayed 8 nights in Oct 2023

6/10 Okay

Joseph, New York

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This hotel is wonderfully located, is safe, quiet and clean. However the room was so tiny as to be unmanageable, not evident from the photos. Also the staff, while polite, could neither make change for a small bill nor mail a postcard.
Stayed 2 nights in Sep 2023

8/10 Good

Alison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel. Good location. Very convenient. Well maintained & clean. Friendly, helpful staff. All in all, a great stay. Would recommend & return ourselves. Only thing was, when booking, we were not made aware that the 'duplex' element of the triple is only half height. This meant it was extremely difficult to move, as bent double. Perhaps it should be mentioned in the description?
Stayed 1 night in Oct 2023

2/10 Terrible

Roshni

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The reception was lovely but they had no idea how to process a cancellation. left due to mold in the bathroom and no air conditioning except a small fan, when the listing said it provided air conditioning. we did not like the conditions at all. the process to cancel was a nightmare.
Stayed 6 nights in Oct 2023

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional. Our room was too small and the pictures online make it look bigger than it is. We were disappointed in that way and would not stay there again. We had the room that was next to lobby so it was noisy at times. Staff made experience better.
Stayed 2 nights in Sep 2023

10/10 Excellent

Sowmya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay!! The staff were friendly and kind, close to tube stations/park and lots of food options nearby.
Stayed 7 nights in Sep 2023