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Safestay London Elephant & Castle

3.0 star property

Photo gallery for Safestay London Elephant & Castle

Exterior
Lobby
Reception
Bar (on property)
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi
The current price is AU$243
includes taxes & fees
4 May - 5 May

Explore the area

Map
144-152 Walworth Road, London, England, SE17 1JL
  • Tower Bridge
    ‪4 min drive‬
  • London Eye
    ‪4 min drive‬
  • Big Ben
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪50 min drive‬

Room options

View all photos for Triple Room Ensuite

Triple Room Ensuite

Triple Room Ensuite

Highlights

Heating
Flat-screen TV
Ceiling fan
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Bed in 2-Bed Female Dorm Ensuite

Free WiFi, bed sheets

Bed in 2-Bed Female Dorm Ensuite

Highlights

Heating
Daily housekeeping
  • Sleeps 1
  • 2 Single Beds

View all photos for Quadruple Room Ensuite

Free WiFi, bed sheets

Quadruple Room Ensuite

Highlights

Heating
Ceiling fan
Daily housekeeping
  • Sleeps 4
  • 4 Single Bunk Beds

View all photos for Bed in 6-Bed Male Dorm Ensuite

Free WiFi, bed sheets

Bed in 6-Bed Male Dorm Ensuite

Highlights

Heating
Daily housekeeping
  • Sleeps 1
  • 6 Single Beds

View all photos for 8-Bed Private Room Ensuite

Free WiFi, bed sheets

8-Bed Private Room Ensuite

Highlights

Heating
Ceiling fan
Daily housekeeping
  • Sleeps 8
  • 8 Single Bunk Beds

View all photos for Bed in 4-Bed Female Dorm Ensuite

Free WiFi, bed sheets

Bed in 4-Bed Female Dorm Ensuite

Highlights

Heating
Daily housekeeping
  • Sleeps 1
  • 4 Single Beds

View all photos for Twin Room Ensuite

Free WiFi, bed sheets

Twin Room Ensuite

Highlights

Heating
LCD TV
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Bed in 8-Bed Mixed Dorm Ensuite

Free WiFi, bed sheets

Bed in 8-Bed Mixed Dorm Ensuite

Highlights

Heating
Ceiling fan
Daily housekeeping
  • Sleeps 1
  • 8 Single Bunk Beds

View all photos for 6-Bed Private Room Ensuite

Free WiFi, bed sheets

6-Bed Private Room Ensuite

Highlights

Heating
Daily housekeeping
  • Sleeps 6
  • 6 Single Beds

View all photos for Bed in 4-Bed Male Dorm Ensuite

Free WiFi, bed sheets

Bed in 4-Bed Male Dorm Ensuite

Highlights

Heating
Daily housekeeping
  • Sleeps 1
  • 4 Single Beds

View all photos for 6-Bed Private Room Shared Bathroom

Free WiFi, bed sheets

6-Bed Private Room Shared Bathroom

Highlights

Heating
Daily housekeeping
  • Sleeps 6
  • 6 Single Beds

View all photos for Double Room Ensuite

Double Room Ensuite

Double Room Ensuite

Highlights

Heating
Flat-screen TV
Ceiling fan
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Bed in 4-Bed Mixed Dorm Shared Bathroom

Free WiFi, bed sheets

Bed in 4-Bed Mixed Dorm Shared Bathroom

Highlights

Heating
Ceiling fan
Daily housekeeping
  • Sleeps 1
  • 4 Single Bunk Beds

View all photos for Single Room Ensuite

Single Room Ensuite

Single Room Ensuite

Highlights

Heating
Ceiling fan
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Bed in 4-Bed Mixed Dorm Ensuite

Free WiFi, bed sheets

Bed in 4-Bed Mixed Dorm Ensuite

Highlights

Heating
Ceiling fan
Daily housekeeping
  • Sleeps 1
  • 4 Single Bunk Beds

View all photos for Bed in 8-Bed Female Dorm Ensuite

Free WiFi, bed sheets

Bed in 8-Bed Female Dorm Ensuite

Highlights

Heating
Daily housekeeping
  • Sleeps 1
  • 8 Single Beds

View all photos for Bed in 4-Bed Male Dorm Shared Bathroom

Free WiFi, bed sheets

Bed in 4-Bed Male Dorm Shared Bathroom

Highlights

Heating
Daily housekeeping
  • Sleeps 1
  • 4 Single Beds

View all photos for Quadruple Room Shared Bathroom

Quadruple Room Shared Bathroom

Quadruple Room Shared Bathroom

Highlights

Heating
Daily housekeeping
  • Sleeps 4
  • 4 Single Beds

View all photos for Family Room Ensuite with Air Conditioning

Family Room Ensuite with Air Conditioning

Family Room Ensuite with Air Conditioning

Highlights

Air conditioning
Heating
Flat-screen TV
Ceiling fan
Daily housekeeping
  • Sleeps 4
  • 1 King Bed

View all photos for Bed in 6-Bed Mixed Dorm Ensuite

Free WiFi, bed sheets

Bed in 6-Bed Mixed Dorm Ensuite

Highlights

Heating
Ceiling fan
Daily housekeeping
  • Sleeps 1
  • 6 Single Bunk Beds

View all photos for Bed in 6-Bed Female Dorm Ensuite

Bed in 6-Bed Female Dorm Ensuite

Bed in 6-Bed Female Dorm Ensuite

Highlights

Heating
Ceiling fan
Daily housekeeping
  • Sleeps 1
  • 6 Single Bunk Beds

View all photos for Bed in 6-Bed Mixed Dorm Shared Bathroom

Free WiFi, bed sheets

Bed in 6-Bed Mixed Dorm Shared Bathroom

Highlights

Heating
Ceiling fan
Daily housekeeping
  • Sleeps 1
  • 6 Single Bunk Beds

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About the area

London

Safestay London Elephant & Castle puts you in the centre of London, 2.5 km (1.6 mi) from London Eye and 2.7 km (1.7 mi) from Big Ben. Highlights at this hotel include free in-room WiFi. .Bar is the hotel's own bar, serving drinks along with light fare. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning continental breakfast is served between 7:00 AM and 10:00 AM. .Within a 30-minute walk of this 3-property class Southwark hotel, attractions include Borough Market and The Shard.

What's nearby

  • London Bridge - 4 min drive - 2.4 km
  • Tower Bridge - 4 min drive - 2.8 km
  • London Eye - 4 min drive - 2.3 km
  • Tower of London - 5 min drive - 3.0 km
  • Big Ben - 5 min drive - 2.5 km

Getting around

  • Elephant & Castle Station - 6 min walk
  • Elephant & Castle Underground Station - 6 min walk
  • London (LCY-London City) - 34 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Dragon Castle - ‬2 min walk
  • ‪Change Please - ‬3 min walk
  • ‪Theo's Pizzeria - ‬5 min walk
  • ‪Husky Studios - ‬3 min walk

About this property

Safestay London Elephant & Castle

Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities..#This property is closed from November 5 2020 to January 14 2021 (dates subject to change).. Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for continental breakfast: GBP 4.5 for adults and GBP 4.5 for children (approximately) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed No onsite parking is available The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property does not accept student cards as valid identification at check-in.. Special instructions: Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.. Minimum age: 18. Check in from: 2:00 PM. Check in to: anytime. . Check out: 10:00 AM.

Languages

Bulgarian, English, French, Portuguese, Romanian, Spanish, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 8 for adults and GBP 8 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Toilet paper

More

  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 8 for adults and from GBP 8 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. 

Property is also known as

Safestay London Elephant Castle Hostel
Safestay Elephant Castle Hostel
Safestay London Elephant Castle
Safestay Elephant Castle
Safestay London Elephant &
Safestay London Elephant Castle
Safestay London Elephant Castle Hostel
Safestay London Elephant & Castle Hotel
Safestay London Elephant & Castle London
Safestay London Elephant & Castle Hotel London

Frequently asked questions

Does Safestay London Elephant & Castle serve breakfast?

Sure does, continental breakfast is available daily between 7:00 AM and 10:00 AM.

How much does it cost to stay at Safestay London Elephant & Castle?

As of 19 Apr 2025, prices found for a 1-night stay for 2 adults at Safestay London Elephant & Castle on 4 May 2025 start from AU$242.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Safestay London Elephant & Castle?

No, Safestay London Elephant & Castle does not offer an airport shuttle service.

What time are check-in & check-out at Safestay London Elephant & Castle?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Safestay London Elephant & Castle?

No, pets are not allowed.

Safestay London Elephant & Castle Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 169 out of 589 reviews
Rating 8 - Good. 263 out of 589 reviews
Rating 6 - Okay. 71 out of 589 reviews
Rating 4 - Poor. 28 out of 589 reviews
Rating 2 - Terrible. 58 out of 589 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Clean, reasonable but didnt feel safe or rested

A clean good value place to stay in a good location. A couple of things as a sole female there staying for work which gave me pause. The first was I was woken in the middle of the night first to a really strong smell of let's call herbal 'smoke'. The windows were closed so it was not coming from outside. Possibly connected I was then woken twice by two fire alarms at 2am and then 3am. Apparently it was impossible to determine who had been smoking. My stay which was supposed to make me rested for a nearby office day meant I got no sleep. I was also concerned that in my ground floor room all the windows were not secured properly when I entered- anyone could have opened them and come directly off a busy London street. I would consider going again but it left me feeling uncertain and not rested.
Stayed 1 night in Jan 2025

4/10 Poor

Steve

Disliked: Cleanliness, property conditions & facilities, room comfort

Stay somewhere else

Hotel is in zone 1 of the underground so good location but thats the only good thing i can say about this hotel. Not clean at all room looks unfinished ours had no skirting board looked like they had been ripped off bits of the shower were missing and tv didnt work. As for the beds well what can i say but prison mattress blue plastic and very uncomfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Regina

Stayed 1 night in Dec 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely time

Had a lovely time here. My boyfriend and I booked the family room, and it was much more spacious than I was expecting. We were next to the road so there was noise but it was absolutely fine and we slept well! Tip for families: we could feel the mattress springs so we put a duvet on top of the bed to sleep on which was brilliant. Overall, great stay and no complaints.
The family room
Stayed 1 night in Dec 2024

4/10 Poor

Coco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedding and the curtains were good. The bathroom was dirty and partly blocked. But what was really bad was the staff. Can anyone teach the receptionists to smile and be welcoming? It feels like a badly run corporation. The guy just walked away after giving me the key. He did not show me where I was going as it is such a big place and I thought the lit was not working because he never showed me how to use it with the key. He never showed me the bathrooms apart from one at the bottom off the corridor, which I found myself. As a result, I could not even have a shower. I did find a helpful lady who helped me to find my room. The level of customer service in that place is really poor. It feels cold and impersonal. It feels the place is churning out customers and all that matters is making max profit. I would not go back and will not recommend it either. Please spare the usual comment 'we are trying our best to improv. You are obviously not trying hard enough. You need staff who care about the guests and smile from time to time
Stayed 1 night in Nov 2024

6/10 Okay

Karol

Liked: Property conditions & facilities
Disliked: Staff & service
This place is a combination of tourists, cheap workers' accommodation and also what appears a homeless refuge of some type more than a true tourist hostel. Dodgy types hanging around the lobby and common area, smell of weed probably from those smoking outside. Staff's attitude is 0/10, the "don't know/don't care/leave me alone" type, you cannot help but feel as if they are doing you a huge favour when checking you in or when asking to refill water jugs. Surprisingly, facilities are spacious and appear recent, altough toilet/shower vents, door locks, etc still may not work. Cleanliness is a a bit of a roulette, can be great, but also poor. Clean bed sheets and bunk bed curtains are a big plus. Area outside is a bit dodgy, although seen a lot worse. Numerous ethnic places much as indian/halal/Latin to eat nearby which helps. Location is good with numerous buses right outside, and a short walk from the metro.
Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very respectful, and after10 pm quiet as a mouse.
Stayed 4 nights in Nov 2024

8/10 Good

Karl E

Liked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

isola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Penelope, Penge

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 2 nights in Nov 2024

10/10 Excellent

Musa

Stayed 1 night in Oct 2024

8/10 Good

Suleiman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Suleiman

Stayed 1 night in Oct 2024

8/10 Good

David, New Bedford

Liked: Property conditions & facilities
Ask for a quiet back room to sleep on a weekend especially. Busy neighborhood with road noise. Lovely otherwise
Stayed 1 night in Oct 2024

8/10 Good

JOHN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Very nice but a little warm

The room was fabulous, it was GREAT having the shower and toilet in the room, and it was great having little curtains to provide privacy and cages under the beds for storage (make sure you bring a padlock). Plenty of power sockets near the beds too. The ONLY downside was that the room overlooked the courtyard and any one smoking outside meant that the room smelled mildly of smoke, and whilst I am sure it was possible I was unable to open the windows in the middle of the night when it got very hot as more and more bodies joined the room.
Stayed 1 night in Oct 2024

2/10 Terrible

Mark, Mayfield Heights

Disliked: Cleanliness
Man in my room came in drunk and disorderly and turned on his music as loud as possible at 5 am. He proceeded to loudly berate first me then the others in the room for “looking down their noses” at him. This went on for an hour before I invited him down to reception with me. I had to change rooms for fear he might be violent. 5 hours I had to wait for the new check in! Meanwhile he left the property and somehow managed to get a bottle of gin at 6 in the morning and sat at a table near reception and drank nearly all of it by 8! He then threatened who I thought was a security person who did nothing but tell him to sit down. He then began taunting a group of children!!! Finally the police arrived and escorted him out but not before he threatened even them! I thought things were under control but I saw him there later in the day because he apparently was allowed to stay! This place is simply unsafe!
Stayed 7 nights in Sep 2024

10/10 Excellent

David, London

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful experience staying at Safestay London Elephant & Castle hostel during my very first time staying in a hostel rather than a hotel room. The hostel is centrally located, just a few minutes' walk from Elephant and Castle tube station, making it easy to travel to anywhere in the city. The staff were incredibly friendly and always willing to help with any questions or concerns I had. The hostel itself is clean, stylish, and well-maintained, with comfortable beds and ample storage space in the rooms. Overall, I highly recommend Safestay London Elephant & Castle hostel for anyone looking for a comfortable, affordable, and centrally located place to stay in London.
Stayed 2 nights in Oct 2024

8/10 Good

Eric

Stayed 1 night in Sep 2024

4/10 Poor

Konstantinos

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Umesh

Disliked: Property conditions & facilities
Receptionist . Lazy people no caring. Worst also my bed was unclean .
Stayed 2 nights in Sep 2024

8/10 Good

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
London is an expensive, urban area with a lot of people priced out of the rental housing market. You're likely to meet a few of this group here.
Stayed 3 nights in Sep 2024

6/10 Okay

SANA

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff not very helpful and never smile. They keep changing my bed knowing i had alot heavy luggage. The staff didn't bother at all to help even though the loft was out of order. Staff lack empathy
Stayed 3 nights in Sep 2024

8/10 Good

Raja

Liked: Cleanliness, staff & service, property conditions & facilities
Its oky
Stayed 1 night in Sep 2024