Sheraton Grand London Park Lane

5.0 star property
Art Deco London hotel in London City Centre with a fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sheraton Grand London Park Lane

Meeting facility
Restaurant
Exterior
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Restaurant

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Gym
    Gym
  • Room service
    Room service
The price is AU$681
includes taxes & fees
10 Nov - 11 Nov

Explore the area

Map
Piccadilly, London, England, W1J 7BX
  • Piccadilly
    1 min walk
  • Green Park
    2 min walk
  • Park Lane
    4 min walk
  • London (LHR-Heathrow)
    46 min drive

Room options

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Eco-friendly toiletries
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Club Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Eco-friendly toiletries
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 Bedroom, Non Smoking, Park View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
  • 72 sq m
  • Park view
  • Sleeps 4
  • 1 Double Bed

Club Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

Grand Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
  • 95 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking, Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Eco-friendly toiletries
  • 30 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 Bedroom, Non Smoking, Park View

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
  • 59 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

London

Sheraton Grand London Park Lane puts you in the heart of London, within steps of popular attractions like Piccadilly and Green Park. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .Smith & Whistle Bar is the hotel's own cocktail bar. Business amenities include conference space, a business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Full breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 10-minute walk of this London City Centre hotel include Park Lane and Hyde Park.

What's nearby

  • Hyde Park - 6 min walk
  • Buckingham Palace - 7 min walk
  • Piccadilly Circus - 13 min walk
  • Trafalgar Square - 19 min walk
  • Big Ben - 5 min drive

Getting around

  • Green Park Underground Station - 4 min walk
  • London Victoria Station - 17 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Coya London - ‬1 min walk
  • ‪Hard Rock Cafe - Park Lane - ‬2 min walk
  • ‪Colony Club - ‬4 min walk
  • ‪Iran Restaurant - ‬4 min walk
  • ‪The Palm Court - ‬2 min walk

About this property

Sheraton Grand London Park Lane

Art Deco London hotel in London City Centre with a fitness centre
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a terrace, and multilingual staff are also featured at the eco-certified Sheraton Grand London Park Lane. For a fee, parking is available.

This Art Deco London hotel is smoke free.

  • 305 guestrooms or units
  • 8 levels
  • Built in 1920
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Grand London Park Lane offers 305 air-conditioned accommodations with minibars and a safe. 32-inch plasma televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, German, Greek, Irish, Korean, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (GBP 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Mercante Restaurant
  • Smith & Whistle Bar
  • The Palm Court Restaurant

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1920
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 80 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 5 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 25 for adults and from GBP 12.50 for children
  • Self-parking fee: GBP 50 per day
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 80 per night
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel London Park
Hotel London Park Lane
London Park Hotel
London Park Lane
London Park Lane Hotel
Park Lane Hotel London
Park Lane London
Park Lane Hotel
Sheraton Lane Hotel
Sheraton London Park Lane
Sheraton Lane
London Sheraton
Park Lane Sheraton
Sheraton London Park Lane Hotel England
Sheraton Hotel London
Sheraton London Park Lane
Sheraton Grand London Park Lane Hotel
Sheraton Grand London Park Lane London
Sheraton Grand London Park Lane Hotel London

Frequently asked questions

What is the cancellation policy at Sheraton Grand London Park Lane?

Sheraton Grand London Park Lane offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Grand London Park Lane?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Sheraton Grand London Park Lane on 10 Nov 2024 start from AU$648.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Grand London Park Lane?

Yep, Sheraton Grand London Park Lane has a self car park for GBP 50 per day.

Is Sheraton Grand London Park Lane family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Grand London Park Lane is a hit with families.

Does Sheraton Grand London Park Lane serve breakfast?

You bet, full breakfast is on offer weekdays between 6:30 AM and 11:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Sheraton Grand London Park Lane?

No, Sheraton Grand London Park Lane does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Grand London Park Lane?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sheraton Grand London Park Lane?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sheraton Grand London Park Lane?

Dogs are welcome at Sheraton Grand London Park Lane, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 25 kg per pet.

Sheraton Grand London Park Lane Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 236 out of 456 reviews" "
Rating 8 - Good. 130 out of 456 reviews" "
Rating 6 - Okay. 50 out of 456 reviews" "
Rating 4 - Poor. 29 out of 456 reviews" "
Rating 2 - Terrible. 11 out of 456 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Perry

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
The Sheraton Grand is in an excellent location. The staff are very professional. Our room was spacious, well presented and clean. We chose the B&B option, the breakfast is very good but the breakfast room can be quite busy (as you'd expect on a Saturday morning). The lifts are a little annoying as they are scattered around the reception area and it is never clear which one will be the next to arrive. Our room looked over the alleyway between buildings and therefore the only view was of the AC ducting of the building opposite. I'm fairly sure I could hear mechanical noises coming from this alley for most of the night. The hotel adds a 5% service charge to the bill which appears to be coming more common. I'm not a fan but didn't argue this. We'd definitely stay here again but look to get a room in a different location.
Stayed 2 nights in Jul 2024

4/10 Poor

james

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A catalogue of poor service even before we arrived. Wrong rooms booked. Not connecting as promised. No rollaway bed. Room service didn’t turn up. TVs didn’t work. Keys didn’t work. Telephone didn’t work. Toilet was faulty. Reception ignored us when reporting issue with room. Maintenance came at midnight to fix fault. Just not what I expected from a five star hotel as a platinum member.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kimya K

Liked: Cleanliness
Stayed 5 nights in May 2024

6/10 Okay

Tatjana

Liked: Cleanliness
Disliked: Staff & service, room comfort
Bad Hotel review
Unfriendly, unprofessional staff. I was told that because I’m staying 7 nights , I got the room with no view and the last one from the elevator. They made me wait an hour before I got checked in .
Stayed 7 nights in May 2024

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful staff!
Stayed 3 nights in May 2024

6/10 Okay

Abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Frank

Travelled with family
The service and accommodation and facilities were very nice
Stayed 5 nights in May 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 6 nights in Apr 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very good. I left valuables in the safe and they were quick to contact me so I could return.
Stayed 3 nights in Apr 2024

10/10 Excellent

manlead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Irene

Stayed 4 nights in Apr 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
Average and our top floor room was so drafty.
Stayed 1 night in Mar 2024

4/10 Poor

Max

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
London has many oustanding hotels. I stay at the Sheraton Grand Park Lane because of the people. The staff is exceptional, courteous, and very knowledgeable. I would recommend the hotel to both business travelers and vacationeers without hesitation.
Stayed 6 nights in Feb 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff is exceptional.
Stayed 1 night in Feb 2024

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Elevator
Everything was more than I expected instead of the elevators in the hotel was to scary and all the time not working.
Stayed 6 nights in Feb 2024

8/10 Good

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay at the Sheraton Grand
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Not best 5* but okay for the location
Stayed 1 night in Feb 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Friendly and attentive staff. Excellent location.
Stayed 3 nights in Jan 2024

4/10 Poor

Tuthier

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Customer service was really poor, except for the car park attendant! Not a world class hotel but perhaps typically English with unbothered lazy staff. We wanted a cup of coffee and we were told to go from one restaurant to another, to only be told in the 3rd place that the coffee machine had broken down.
Stayed 1 night in Dec 2023

8/10 Good

Rashed

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2023

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much to the wonderful team at the Sheraton Grand who made my wife’s ‘big’ birthday weekend celebrations so enjoyable for us and our two children. The beautiful bottle of champagne and card from the staff when we got into the room was a lovely touch which showed us how we’d absolutely made the right decision to return for such a special weekend. Thank you so much, we’ll never forget our experience this weekend.
Stayed 1 night in Nov 2023

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was excellent - the Bellmen, dining staff, reception staff and concierge did EVERYTHING possible to make our stay special. Location is convenient with shopping and dining within walking distance. A bit pricey but I would definitely return.
Stayed 1 night in Nov 2023