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Stanley House

1.0 star property
Hotel with a 24-hour front desk, near Buckingham Palace

Photo gallery for Stanley House

Property entrance
Quadruple Room
Staircase
Quadruple Room | Bathroom
Breakfast area

Reviews

6.4 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi
The current price is AU$219
includes taxes & fees
24 Apr - 25 Apr

Explore the area

Map
19-21 Belgrave Road, London, England, SW1V 1RB
  • Victoria Station Travel Information Centre
    ‪7 min walk‬
  • Buckingham Palace
    ‪16 min walk‬
  • Big Ben
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Flat-screen TV
Hairdryer
Desk
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Flat-screen TV
Hairdryer
Desk
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Flat-screen TV
Hairdryer
Desk
  • 9.9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Flat-screen TV
Hairdryer
Desk
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About the area

London

At Stanley House you'll be within a 20-minute stroll of popular places like Buckingham Palace and Sloane Square. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Plus you'll find multilingual staff, luggage storage and a front desk safe. .Attractions within a 20-minute walk of this London City Centre hotel include Green Park and Westminster Abbey.

What's nearby

  • Victoria Station Travel Information Centre - 7 min walk - 0.6 km
  • Buckingham Palace - 16 min walk - 1.4 km
  • Hyde Park - 3 min drive - 1.9 km
  • Big Ben - 4 min drive - 1.9 km
  • London Eye - 6 min drive - 2.9 km

Getting around

  • London (ZEP-Victoria Train Station) - 6 min walk
  • Victoria Underground Station - 6 min walk
  • Heathrow Airport (LHR) - 45 min drive

Restaurants

  • ‪Pret a Manger - ‬4 min walk
  • ‪St. Georges Tavern - ‬2 min walk
  • ‪Mix Espresso Gourmet at Park Plaza - ‬4 min walk
  • ‪Giraffe, Victoria - ‬3 min walk
  • ‪The Marquis of Westminster - ‬1 min walk

About this property

Stanley House

Hotel with a 24-hour front desk, near Buckingham Palace
As a guest of Stanley House, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi.

This London hotel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 4 levels
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • No smoking on site
Stanley House offers 40 accommodations with a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 10:00 AM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. 

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Stanley House
Stanley House B&B London
Stanley House London
Stanley House London, England
Stanley Hotel London
Stanley House Hotel London
Stanley House Hotel
Stanley House London England
Stanley House Hotel
Stanley House London
Stanley House Hotel London

Frequently asked questions

What is the cancellation policy at Stanley House?

Stanley House offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Stanley House?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at Stanley House on 24 Apr 2025 start from AU$219.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Stanley House?

No, Stanley House does not offer an airport shuttle service.

What time are check-in & check-out at Stanley House?

Check-in begins at 12:30 PM. Check-out time is 10 AM.

Are pets allowed at Stanley House?

No, pets are not allowed.

Stanley House Reviews

Reviews

6.4
Rating 10 - Excellent. 122 out of 1001 reviews
Rating 8 - Good. 339 out of 1001 reviews
Rating 6 - Okay. 254 out of 1001 reviews
Rating 4 - Poor. 163 out of 1001 reviews
Rating 2 - Terrible. 123 out of 1001 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

ken

Travelled with family
Liked: Cleanliness, staff & service
The initial room we were put in had a really bad sewer smell. The host made it right and gave us another room immediately … excellent service and the new room was great!!!
Stayed 1 night in Dec 2024

6/10 Okay

anthony

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money...
Stayed 1 night in Jan 2025

6/10 Okay

Katayune

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
You get what you pay for considering location price. It was a comfy enough bed with a private bathroom in a really convenient location in London. The whole place could do with some tlc and not sure why there is random furniture on the stairs. Required a step up to the bathroom and when sat on the loo straight your knees prevented the door from closing (although it wouldn’t stay closed anyway). There were extra pillows in the random wardrobe with a missing door. Didn’t hear anyone else in other rooms. Breakfast eggs were ok, sausage a little sad and I passed on the beans. There was coffee, water, orange juice, cereal, toast (butter & jams) also available. Staff were friendly and helpful. 24h staff to let you in the building and we left our bags after check out until later in the afternoon when we were leaving the city.
Stayed 1 night in Nov 2024

2/10 Terrible

Lisa

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was clean and suitable for a 2 star accommodation but having pieces of furniture in hallways I felt was unsafe. The coffee vending machine although free had very little availability. When having breakfast the milk was off and a lot of noise coming from kitchen area which was open to view for the diners.
Stayed 1 night in Nov 2024

4/10 Poor

Emma

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property very out dated. Ripped net curtains. Bathroom not clean. Window didn't close properly. No room amenities such as a kettle etc. Vending in lobby but limited choices. Only tea with sugar. Not great. Served a purpose but that is it
Stayed 1 night in Oct 2024

6/10 Okay

Betina

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Only 2 ** not ***!

the place is not in a good state, our room is in the basement. When we arrived the lightbals in 2out of 3 were not working! They got it fixed after I told them - the coffeemaker with free coffee and tea where our of most offers - and at breakfast there were only Rosted toast. No cheece only marmelade and butter. You can choose between hardboiled eggs and very greasy stewt eggs. The boiled coffee is great. The toilet is leeks, not to bee fixed until after our departure. The sealing is falling down , and I 'm glad we didn't pay ore than 328.01 GBP, in all. The Staff are very friendly.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
It's a small thing, but having USB A ports on the outlets made it so easy to come back at the end of the day and get devices charged and ready for the next day. Some construction is going on, but the room was clean and quiet.
Stayed 2 nights in Oct 2024

10/10 Excellent

Haitao

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Donald

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location and very nice staff. Breakfast that was included was poor. Bathroom had a water leak so the floor was always wet. Bed was good, room was clean except for the water leak. Looked like the whole property was in process of Reno work.
Stayed 3 nights in Sep 2024

8/10 Good

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is ok
Stayed 2 nights in Oct 2024

2/10 Terrible

Mara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bedbug infestation & oblivious owners!!!!!

We needed a budget option for this trip and called in advance to be sure a prior bedbug infestation had been dealt with from the month before. We were assured it was but the second night of the stay, we had bedbugs on our pillow & sheets as we tried to sleep - took pics/videos, showed hotel, couldn’t leave as it was past midnight. Got relocated to a crappier room than what we had and worried all night about bugs - left in the morning and never returned. The owner - oblivious to the cost and inconvenience caused - only refunded the last night. I NEVER will stay here again and advise all to AVOID staying here at all cost - it’s rundown, dirty, bug infested and has the worst hospitality of any hotel I’ve ever stayed in.
Stayed 3 nights in Sep 2024

4/10 Poor

ANTONIO, Calgary

Travelled with family
Disliked: Property conditions & facilities
It's near Metro. There's bedbug.
Stayed 3 nights in Sep 2024

8/10 Good

sun

Liked: Cleanliness, staff & service
Room was small no fridge and microwave Bathroom was small Staff was very nice and breakfast very good fresh eggs and sausage and cereal money worth
Stayed 2 nights in Sep 2024

6/10 Okay

Geoff

Stayed 1 night in Sep 2024

6/10 Okay

Sarah

Stayed 1 night in Sep 2024

2/10 Terrible

Ashleigh

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WORST NIGHTMARE OF MY LIFE – INFESTED WITH BEDBUGS!!!!! If you value your health, your sanity, and your skin, STAY AWAY from this hellhole of a hotel. I’ve had bad experiences before, NOTHING prepared me for this. Dirty, disgusting, outdated, wires and electrical outlet hanging out of the wall. The bed seemed fine at first, until in the middle of the night I felt tiny, crawling sensations all over me. BEDBUGS. I jumped out of bed in a panic, only to see the horrifying scene: they were everywhere, emerging from the mattress and the pillows. My arms, legs, and back were covered in welts, itching and burning. Don’t even THINK about bringing your luggage in here. The bugs latched onto my clothes and personal items, so now I have to burn half of what I own! I couldn’t sleep a single second that night, terrified of the next swarm of bites. And when I went to complain to the front desk, the staff acted like it was no big deal! NO BIG DEAL?! Like they were used to this infestation and couldn’t be bothered to fix it. They also claimed they’ve never had bed bug issues before. LIES!! READ OTHER REVIEWS!! THIS IS A PROBLEM! They refused me another room, “no vacancy” – as if that would make any difference in this **bedbug breeding ground** anyway. I ran out of there, didn’t even bother to stay for the rest of my reservation. Manager refused a refund and so did Expedia. I have already hired a lawyer and filed a dispute with my bank. STAY FAR FAR AWAY
Stayed 2 nights in Sep 2024

4/10 Poor

Robinson

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
So poor.everything so tiny.no elevator we har our room in a 5th floor .horrible
Stayed 2 nights in Sep 2024

2/10 Terrible

gary, bend

Travelled with family
Disliked: Amenities
The worst hotel we have ever stayed at I have lived in Mexico and traveled extensively around the world 32 country's in the last 2 years this place makes a motel 6 look like a hyatt
Stayed 2 nights in Sep 2024

8/10 Good

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is basic old but clean. The staff are great. Breakfast was decent everything great for the price.
Stayed 4 nights in May 2024

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a horror hotel! DO NOT STAY HERE. We stayed for 1 night and had to leave, they had bed bugs, holes in the floors, dirty linens, hair everywhere, peeling wallpaper. The tv didn't work, the drains were backing up, the bed wasn't even sleepable. They did not refund us, neither did expedia even after their "review" which was just trying to call the property - of course they aren't going to answer the phone or approve a refund. DO NOT WASTE YOUR TIME AND MONEY. This hotel should not even be allowed to be listed, it is a health hazard and a danger. EXPEDIA DO BETTER!
Stayed 5 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Mick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A great 2 star hotel. English breakfast kept us full to explore London. Easy access to the tube and walking distance to Buckingham palace. The hotel floor creaks, and the rooms are old but they were clean and we had fresh towels daily. Well worth the stay for a cheap hotel in a quiet area
Stayed 4 nights in Aug 2024

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Miguel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is 2 stars
Stayed 2 nights in Jul 2024