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The Coach & Horses

3.5 star property
Georgian Richmond inn in Kew with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Coach & Horses

Front of property
Hypo-allergenic bedding, free minibar items, in-room safe
Bar (on property)
Breakfast, lunch and dinner served
Property grounds

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Parking included
  • Restaurant
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Bar
    Bar

Explore the area

Map
8 Kew Green, Richmond, England, TW9 3BH
  • Royal Botanic Gardens, Kew
    1 min walk
  • The National Archives
    12 min walk
  • Syon Park
    5 min drive
  • London (LHR-Heathrow)
    19 min drive

Room options

View all photos for Classic Double Room

Hypo-allergenic bedding, free minibar items, in-room safe

Classic Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Deep-soaking bath
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

Highlights

Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Deep-soaking bath
Private bathroom
Rainfall showerhead
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Deep-soaking bath
Private bathroom
  • Sleeps 3
  • 2 Single Beds

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Deep-soaking bath
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, free minibar items, in-room safe

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Deep-soaking bath
Private bathroom
  • Sleeps 3
  • 1 Double Bed

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includes taxes & fees
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About the area

Richmond

At The Coach & Horses you'll be within just a 5-minute stroll of Royal Botanic Gardens, Kew and within 15 minutes of The National Archives. Highlights at this Georgian inn include a restaurant, free self-parking and a bar/lounge. .The family restaurant, Atrium, is open for breakfast, brunch, lunch and dinner. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. .Sights within a 20-minute drive of this 3.5-property class Kew inn include Buckingham Palace and Big Ben.
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What's nearby

  • Royal Botanic Gardens, Kew - 1 min walk - 0.1 km
  • The National Archives - 12 min walk - 1.1 km
  • Syon Park - 5 min drive - 3.1 km
  • Westfield London Shopping Centre - 11 min drive - 7.8 km
  • Buckingham Palace - 16 min drive - 12.6 km

Getting around

  • Kew Bridge Station - 8 min walk
  • Kew Gardens Underground Station - 11 min walk
  • Heathrow Airport (LHR) - 19 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Victoria Plaza Cafe - ‬9 min walk
  • ‪The Orangery - ‬8 min walk
  • ‪Costa Coffee - ‬7 min walk
  • ‪The National Archives - ‬10 min walk

About this property

The Coach & Horses

Georgian Richmond inn in Kew with free parking
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Coach & Horses also features a terrace, a garden, and complimentary newspapers in the lobby. Free self parking is available.

This 3.5-star Richmond inn is smoke free.

  • 1 building
  • 31 guestrooms or units
  • 2 levels
  • Conference rooms
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Coach & Horses offers 31 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

This Richmond inn provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Georgian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Barclaycard and debit cards. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Coach Horses Inn Richmond
Coach Horses Richmond
The Coach & Horses Inn
The Coach & Horses Richmond
The Coach & Horses Inn Richmond

Frequently asked questions

What is the cancellation policy at The Coach & Horses?

The Coach & Horses offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Coach & Horses?

As of 18 Nov 2024, prices found for a 1-night stay for 2 adults at The Coach & Horses on 20 Nov 2024 start from AU$214.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Coach & Horses?

Yep, The Coach & Horses has a free self car park.

What makes The Coach & Horses a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at The Coach & Horses.

Are there hot tubs in the rooms at The Coach & Horses?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at The Coach & Horses?

No, The Coach & Horses does not offer an airport shuttle service.

Is there a bar or restaurant at The Coach & Horses?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at The Coach & Horses?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Coach & Horses?

No, pets are not allowed.

The Coach & Horses Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 345 out of 499 reviews" "
Rating 8 - Good. 134 out of 499 reviews" "
Rating 6 - Okay. 13 out of 499 reviews" "
Rating 4 - Poor. 5 out of 499 reviews" "
Rating 2 - Terrible. 2 out of 499 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Convenient position with good parking
It was ok, car parking excellent, we have stayed before, it was much more expensive this time. Skirting in bathroom dusty, aircon only goes down to 19 degrees and very noisey if windows opened, cold tap in bthroom runs warm water otherwise good, would stay again if in that area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
This inn is a little gem set in the heart of London. Location is excellent for visiting Kew Gardens. It's a bonus to have underground parking. Decor is amazing and food excellent. Staff are very helpful and friendly
Stayed 1 night in Jul 2024

8/10 Good

Wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This antique house style hotel is located in a relaxed small town environment, right next to the Royal Botanic Garden, and close to river Thames. It is also on a few bus routes, makes the commute to airport or London very easy, do not need to worry about driving or parking. Thanks for the nice staff and clean environment, I would definitely recommend it!
Stayed 1 night in Jul 2024

8/10 Good

Ivania

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It’s a nice and convenient hotel but the AC in the room never worked in a very hot day. They brought us a fan but we were still a little uncomfortable because we had to keep the window open and it was noisy outside. The staff was very apologetic and they gave us a nice credit but I do think the property needed maintenance and it was overlooked for a while since they told us it wasn’t the first time it had happened. Overall it was a good experience with mild discomfort.
Stayed 2 nights in May 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location just off the brifge. Good to venture into the city. Very friendly and helpful staff. Great breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel, staff were so friendly and helpful ideal are for visiting Kew Gardens, walking distance from the hotel, would definitely stay again - Room 5
Stayed 1 night in Jun 2024

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is quite a special little gem. The front desk greeting was so nice, Alicia. The room well appointed, the sheets were crisp and so lovely I felt badly we were only staying one night. The breakfast was delicious - the service truly terrific! We will return! Thank you!
Stayed 1 night in Jun 2024

8/10 Good

Kishor

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly and helpful staff. Great restaurant.
Stayed 3 nights in May 2024

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very friendly staff, great room, comfy bed, nice treats as extras (apple and brownie)
Stayed 1 night in Jun 2024

8/10 Good

Doreen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff gets a 5 star, tube system 10 min walk, buses short distance. Park and Thames within walking distance, shopping mall 10 min walk. These accommodations had everything a hotel would have. Very dog friendly with snacks. Area very comfortable. My complaint was air conditioner didn't function and room very warm, staff worked hard in getting it to function ultimately relying on a fan, tube/ train system had disruption for the Richmond area which was a bit of a hiccup but no fault of the hotel. It's an older but comfortable Inn and customer service and staff are terrific and helpful
Stayed 2 nights in May 2024

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our experience at the coach and horses
Rooms lovely, breakfast - lots of choice and well prepared, pub - so no need for long walks to get refreshments - staff always available and so exceptionally helpful and polite Location for Kew is brilliant 👍
Stayed 3 nights in May 2024

8/10 Good

Meryl

Travelled with partner
Very friendly
Stayed 2 nights in May 2024

10/10 Excellent

elvira

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2024

10/10 Excellent

Beatrice

A tad expensive but otherwise very good
Stayed 1 night in Apr 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for a visit to Kew Gardens, great atmosphere and service. Nearest tube 10 minute walk. Easy to find and on site safe parking.
Stayed 2 nights in Apr 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly service and comfortable rooms
Stayed 4 nights in Apr 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Pub with Accommodation
Very happy stay here. Great location for Kew Gardens and the National Archives (both a short walk away) and the Thames just up the road for boat rides up to Westminster. Very comfortable bed (slept like a log for two nights). Food was excellent. Breakfast there was a wide variety of choice and for a very pleasant change from the usual these days, there was a menu to choose from rather than the same old, same old boring buffet. (For that reason alone, I would stay here again).The full English was top notch ,as was the eggs benedict and the haddock and eggs. Evening time, not a massive menu but the quality of the lamb pie, the steak, the chicken liver parfait to name but three was as excellent as the breakfast. Plenty of beers on offer and great selection of whisky. Also, although we stayed mid-week, each night the whole pub had a good number of people eating and at the bar which created a lovely atmosphere. Finally, all the staff we interacted with were friendly and helpful, especially so the breakfast manager and there is also very convenient parking on site. In summary, I highly recommend The Coach & Horses.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael, Louisville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and helpful during our short stay. The pub/inn atmosphere was wonderful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jane

Stayed 1 night in Apr 2024

10/10 Excellent

Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Inn and Pub
Classic British Inn and Pub. Staff was friendly and helpful. Great experience all around.
Stayed 2 nights in Apr 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint and beautiful. Very clean room , gorgeous dining areas .
Stayed 1 night in Apr 2024

10/10 Excellent

Nazanin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall fantastic stay
Stayed 1 night in Apr 2024

10/10 Excellent

Shiolah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Self care weekend.
This hotel is a home away from home. Comfortable, warm and a beautiful boutique style. Clean, tidy and quiet. I felt safe as a solo traveller and able to venture out in the area with ease. Kew Gardens was a must and did not disappoint. A 5 minute walk from the hotel at most. I want to give the biggest shout of to the sensational Alisha at reception. Full of kindness, warmth and beauty. A gem. And….. the Roast Dinner was 5 star. I will be back for sure.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay - comfy, cosy and lovely staff
Arrived and was greeted to a lovely receptionist. Room was chic and cosy. Nice bathroom with large bath. Damage to some of the carpets but I wouldn’t mark down for this. Lovely restaurant and pub below with lots of food and drink choices and reasonable prices. Great location and shortish walk to Richmond if you like getting some steps in. Definitely will be returning here for another stay in the future.
Stayed 1 night in Apr 2024