The Rubens at the Palace

5.0 star property
Luxury London hotel in London City Centre with 2 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Rubens at the Palace

Premium bedding, in-room safe, individually decorated
Junior Suite
Master Suite | Living area
4 bars/lounges, Champagne bar, cocktail bar
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Parking available
The price is AU$488
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
39 Buckingham Palace Road, London, England, SW1W 0PS
  • Buckingham Palace
    ‪6 min walk‬
  • Victoria Station Travel Information Centre
    ‪6 min walk‬
  • Green Park
    ‪8 min walk‬
  • London (LHR-Heathrow)
    ‪46 min drive‬

Room options

Superior Twin

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

Master Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Royal Themed Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Executive King

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Classic Double

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior King

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Cosy Double

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

Royal Themed King Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Executive Single

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

Family Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Royal Mews View King Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout curtains
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Royal Mews View Classic Double

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

London

A luxury stay in the heart of London awaits you at The Rubens at the Palace. Within just a 15-minute stroll, you'll find popular places like Buckingham Palace and Hyde Park. Highlights at this boutique hotel include 2 restaurants, 4 bars/lounges and a 24-hour business centre. .The restaurant, The English Grill, serves British cuisine and is open for breakfast, lunch and dinner. The Leopard Bar is the hotel's own Champagne bar, serving drinks along with light fare. Meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning English breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls, pet-sitting services and litter trays. There's also the convenience of valet parking. .Within a 15-minute walk of this 5-property class London City Centre hotel, attractions include Victoria Station Travel Information Centre and Westminster Abbey.

What's nearby

  • Buckingham Palace - 6 min walk
  • Hyde Park - 14 min walk
  • Big Ben - 18 min walk
  • Trafalgar Square - 4 min drive
  • Piccadilly Circus - 5 min drive

Getting around

  • London Victoria Station - 4 min walk
  • Victoria Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Bag O'Nails - ‬2 min walk
  • ‪Whittard of Chelsea Buckingham Palace Road - ‬2 min walk
  • ‪Pronto a Mangia - ‬2 min walk
  • ‪Greenwood Sports Pub & Kitchen - ‬3 min walk
  • ‪Costa Coffee - ‬2 min walk

About this property

The Rubens at the Palace

Luxury London hotel in London City Centre with 2 restaurants
There are 2 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Rubens at the Palace. Parking is available for a fee.

  • 161 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 4 bars or lounges
  • Conference rooms
  • Built in 1911
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
The Rubens at the Palace offers 161 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Afrikaans, Chinese (Mandarin), Danish, Dutch, English, Estonian, Filipino, French, German, Hindi, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 70 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 45 per person
  • 2 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • bbar & Restaurant
  • The Curry Room
  • The English Grill
  • The Leopard Bar
  • The New York Bar

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 500 per pet, per stay, plus a deposit of GBP 500 per stay
  • Pets cannot be left unattended
  • Food and water bowls, pet-sitting services, litter trays and pet-grooming services are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 45 per person
  • Valet parking fee: GBP 70 per night
  • Pet deposit: GBP 500 per stay
  • Pet fee: GBP 500 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rubens Palace
Rubens Palace Hotel
Rubens Palace Hotel London
Rubens Palace London
Rubens At The Palace London
The Rubens At The Palace Hotel London
The Rubens At The Palace London, England
The Rubens At The Palace Hotel
The Rubens At The Palace London
The Rubens At The Palace Hotel London

Frequently asked questions

What is the cancellation policy at The Rubens at the Palace?

The Rubens at the Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Rubens at the Palace?

As of 24 Jan 2025, prices found for a 1-night stay for 2 adults at The Rubens at the Palace on 23 Feb 2025 start from AU$488.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Rubens at the Palace?

Yep, The Rubens at the Palace has valet parking for GBP 70 per night.

What makes The Rubens at the Palace a romantic place to stay?

A champagne service and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Rubens at the Palace.

Does The Rubens at the Palace serve breakfast?

Sure does, English breakfast is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Rubens at the Palace?

No, The Rubens at the Palace does not offer an airport shuttle service.

Is there a bar or restaurant at The Rubens at the Palace?

Yep, you can grab a meal at The Rubens at the Palace's onsite restaurant that serves British cuisine.

What time are check-in & check-out at The Rubens at the Palace?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Rubens at the Palace?

Furry friends are welcome at The Rubens at the Palace, with pet-sitting services, grooming services, food and water bowls and litter trays on offer.

The Rubens at the Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 706 out of 1004 reviews" "
Rating 8 - Good. 185 out of 1004 reviews" "
Rating 6 - Okay. 77 out of 1004 reviews" "
Rating 4 - Poor. 27 out of 1004 reviews" "
Rating 2 - Terrible. 9 out of 1004 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary Augusta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

JOSEPH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure why or how we had VIP - we didn’t receive any of the perks. I think the classic rooms are over looked on the type of service you’ll receive. Not complaining it was an excellent experience.
Stayed 2 nights in Oct 2024

8/10 Good

Austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and great staff! Is also located next to a shopping mall with a few food options, and within a 5 minute walk to Victoria Station. Honestly, the only complaint I have would be their price on laundry. I was planning on doing laundry while there (I had a 9 day trip to London and Edinburgh) because it was my last stay before heading back, and I noticed on their website it advertised laundry. It wasn't a lie. They offer laundry services, but the prices are astronomical. They wanted (and I clarified) 6GBP PER PAIR of SOCKS! A shirt was 13GBP. I didn't think that too terrible. But hey! That was my only complaint. Also, there's a 15 GBP / day service charge. I don't recall seeing that advertised anywhere, but I could have missed it.
Stayed 2 nights in Oct 2024

8/10 Good

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Katlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of staff was so welcoming and kind. They all went above and beyond to make our experience exceptional.
Stayed 4 nights in Oct 2024

8/10 Good

Carlos Bojalil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Room is small and bath smaller with shower in a small tub got water everywhere. Decor nice and very convenient. Had everything you needed.
Stayed 5 nights in Sep 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the street from the Royal Mews and Kings gallery! Lots of restaurants, shopping and close to Underground station at Victoria.
Stayed 2 nights in Oct 2024

10/10 Excellent

karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stop in london
Great one night stop. Great location and easy to get to. Very friendly and helpful staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rubens always lives up to our expectations. Classic London Hotel overlooking Buckingham Palace. We had a problem with the shower but it was immediately resolved and we we’re compensated with complimentary breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen, Benbrook

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was too expensive, especially for breakfast!
Stayed 5 nights in Oct 2024

8/10 Good

Daphne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a view of the hotel's A/C unit. Not exactly what i had in mind for the last bit of our honeymoon. They cleaned the room at every opportunity, but didn't remove the trash. We were confused my this.
Stayed 2 nights in Sep 2024

10/10 Excellent

Johanna, Whittier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Everyone was so polite and the customer service is 5 stars. I will definitely be staying again.
Stayed 2 nights in Sep 2024

10/10 Excellent

bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay in London
Greeted by friendly, knowledgable staff & always very attentive to our needs especially when dining & entering & leaving the hotel.
Stayed 3 nights in Sep 2024

6/10 Okay

Nada

Disliked: Staff & service, amenities
The bed was terribly uncomfortably, the service was inconsistent. Terrible smell of fish in the hotel, all the time. Doorman not available at certain times. Overall i was not impressed with the hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

David, San Francisco

Stayed 2 nights in Aug 2024

10/10 Excellent

Colleen, Brampton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff was great
Stayed 4 nights in Sep 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We LoVED our 4 nite stay at the Rubens! Room was a little small for an Executive King & bathroom was barely movable for one person, but the hotel & its location across from the Royal Mews was outstanding !
Stayed 3 nights in Sep 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities
Pros: • Convenient location to Underground (transportation) & tourist stuff • Nice interior design of hotel, including room • Doormen are very nice & helpful, especially Pascal • Staff is attentive • Bed is firm (could be a negative for some) • Nice bathroom tub faucet and sprayer, has ceiling-mounted “rain” shower-head • Staff will call you daily to see if all is ok; I found this nice, but disruptive to me (I requested they not call me) Cons: • Restaurant is highly overpriced (English breakfast is $68, and unremarkable) • Bathroom lighting is extremely bad; strong down-lights, a show-stopper for women putting on make-up or if you want to see how you look before you go out • Upon arrival, they disclose that they are automatically charging you a discretionary $20 per-day service charge for front-of-house staff; the fee is optional, but most will not go through the effort to have them reduce or remove the fee (this is another way for them to increase revenue) • E-mailed a question to Guest Experience Manager regarding directions, and it took her over a week to receive a reply; I had returned from London by then • Room maintenance is poor; air-conditioning was broken in room, sink clogged, and light bulbs burnt-out (Housekeeping should be monitoring condition of room instead of burdening guests to report and witness maintenance) • Paying extra for a view of the Royal Mews was a waste and a determent; you face a busy noisy street, and you can see virtually nothing of interest
Stayed 5 nights in Aug 2024

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splurge!
The hotel is in a great location near buckingham palace. It’s pricey but has a high end vibe( doorman, Terry robe).
Stayed 3 nights in Sep 2024

10/10 Excellent

Cameron

Stayed 4 nights in Sep 2024

8/10 Good

Loren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel Beautiful decor comfortable rooms amazingly friendly and helpful staff Location to palace, underground station and attractions was fantastic Would defintely stay again and higly reccommend staying there!
Stayed 9 nights in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Sharen

Stayed 7 nights in Sep 2024