6/10 Okay
Richard
1 Aug 2024
Liked: Cleanliness, staff & service
Booked double deluxe for 3 nights. Overall slightly disappointing. Not quite to the standard we expected of this grade of hotel and price. Moved out of first room: poor decor, kitchen cupboard broken. Manager very kindly upgraded us without quibble. Second room/apartment very spacious; comfortable beds. Quality and finish of some fittings was average.
Gym ok with a few machines and some free weights.
Presented with an unexpected invoice for accommodation service charge of £45; were told it was discretionary and for the staff. Paid it, and trust that it does go to staff.
In summary, a little way below what we expected and what we have experienced at other hotels of similar standard.
Richard
Stayed 3 nights in Jul 2024