Hacienda del Mar Los Cabos, Autograph Collection

4.5 star property
Luxury hotel on the beach, with 5 outdoor swimming pools
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hacienda del Mar Los Cabos, Autograph Collection

Patron Suite Ocean Front King | Beach/ocean view
Snack bar
Exterior
5 restaurants, breakfast, lunch served; local and international cuisine
Banquet hall

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Spa
    Spa

Explore the area

Map
Corredor Turístico SJC-CSL, Cabo San Lucas, BCS, 23450
  • Cabo del Sol Golf
    1 min walk
  • Playa Barco Varado
    1 min walk
  • Monuments Beach
    10 min drive
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    35 min drive

Room options

Suite, 3 Bedrooms, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 151 sq m
  • Sea view
  • Sleeps 6
  • 3 Double Beds

Suite, 4 Bedrooms, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 177 sq m
  • Sea view
  • Sleeps 8
  • 4 Double Beds

Suite, 1 Bedroom, Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 84 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Balcony, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 131 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 84 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 Double Bed, Balcony, Ocean View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 52 sq m
  • Sea view
  • Sleeps 6
  • 1 Double Bed

Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Ocean View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 46 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Balcony, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 84 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Oceanfront

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Oceanfront

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 3 Bedrooms, Balcony, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 151 sq m
  • Ocean view
  • Sleeps 6
  • 3 Double Beds

Room, 2 Queen Beds, Non Smoking, Garden View (Balcony)

Highlights

Balcony
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Cabo San Lucas

A luxury stay in Cabo San Lucas awaits you at Hacienda del Mar Los Cabos, Autograph Collection. Within steps you'll find Cabo del Sol Golf and Playa Barco Varado. Highlights at this beachfront hotel include 5 restaurants, 5 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The fine-dining restaurant, Pitahayas, serves local and international cuisine and is open for dinner. With 2 poolside bars and 2 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the 5 hot tubs and gym. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a sauna. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4.5-property class Cabo San Lucas hotel include Santa Maria Beach and Chileno Beach.

What's nearby

  • Cabo del Sol Golf - 1 min walk
  • Santa Maria Beach - 7 min drive
  • Chileno Beach - 10 min drive
  • Las Viudas Beach - 10 min drive
  • Medano Beach - 12 min drive

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 35 min drive

Restaurants

  • ‪Lobby Bar - ‬19 min walk
  • ‪El Eden Tequila Bar - ‬10 min drive
  • ‪La Cevichería - ‬4 min drive
  • ‪Marea Restaurant - ‬6 min drive
  • ‪Restaurante Península - ‬4 min drive

About this property

Hacienda del Mar Los Cabos, Autograph Collection

Luxury hotel on the beach, with 5 outdoor swimming pools
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hacienda del Mar Los Cabos, Autograph Collection, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Colonial hotel also offers a children's pool, a steam room and a fitness centre. Self parking and valet parking are free.

This 4.5-star Cabo San Lucas hotel is smoke free.

  • 270 guestrooms or units
  • 4 levels
  • 20 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Built in 1995
  • Manager's reception (free)
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Swim-up bar
Hacienda del Mar Los Cabos, Autograph Collection offers 270 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets. 40-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge) up to 10 kilometres
  • Shopping centre shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 36 for adults and USD 18 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • De Cortez
  • Las Fuentes PoolSnack Bar
  • Pitahayas
  • Tomates Restaurant
  • Tortugas Beach

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Pool access ramp on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 20 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1995
  • Colonial architecture
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 20 August 2024 to 10 October 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Lift
  • Fitness facilities
  • Lobby

Guests will have access to the following alternative facilities during the renovation:

  • Recreational facilities

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 36 for adults and from USD 18 for children
  • Airport shuttle fee: USD 44 per person (return)
  • Airport shuttle fee per child: USD 22 (return), (from 4 to 8 years old)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hacienda Mar Vacation Club
Hacienda Mar Vacation Club Cabo San Lucas
Hacienda Mar Vacation Club Hotel
Hacienda Mar Vacation Club Hotel Cabo San Lucas
Hacienda Del Mar Cabo San Lucas
Hacienda Del Mar Vacation Club Cabo San Lucas, Los Cabos
Hacienda Del Mar Vacation Hotel
Hacienda Del Mar Vacation Resort
Hacienda Del Mar Vacation Club Hotel Cabo San Lucas
Hacienda Mar Hotel Cabo San Lucas
Hacienda Mar Hotel
Hacienda Mar Cabo San Lucas
Hacienda Mar
Hacienda del Mar Vacation Club
Hacienda Mar Resort Cabo San Lucas
Hacienda Mar Resort
Hacienda Del Mar Vacation Resort
Hacienda Del Mar Cabo San Lucas
Hacienda Del Mar Vacation Hotel
Hacienda Del Mar Los Cabos Cabo San Lucas

Frequently asked questions

What is the cancellation policy at Hacienda del Mar Los Cabos, Autograph Collection?

Hacienda del Mar Los Cabos, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hacienda del Mar Los Cabos, Autograph Collection?

As of 28 Sept 2024, prices found for a 1-night stay for 2 adults at Hacienda del Mar Los Cabos, Autograph Collection on 29 Sept 2024 start from AU$323.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hacienda del Mar Los Cabos, Autograph Collection?

Yep, Hacienda del Mar Los Cabos, Autograph Collection has a free self car park, free valet parking and free extended parking.

Are there any beaches close to Hacienda del Mar Los Cabos, Autograph Collection?

Yep, Hacienda del Mar Los Cabos, Autograph Collection is a short 1-minute walk from Playa Barco Varado. Fun beach activities include yoga, volleyball and snorkelling. You can also find boat tours.

Is there a spa on site at Hacienda del Mar Los Cabos, Autograph Collection?

Yep, there is an onsite spa at Hacienda del Mar Los Cabos, Autograph Collection. It has 5 hot tubs and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Hacienda del Mar Los Cabos, Autograph Collection have a pool?

Hacienda del Mar Los Cabos, Autograph Collection has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Hacienda del Mar Los Cabos, Autograph Collection have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hacienda del Mar Los Cabos, Autograph Collection?

Hacienda del Mar Los Cabos, Autograph Collection features 2 poolside bars, 5 outdoor pools and 5 hot tubs. All guestrooms come with pillowtop beds and 24-hour room service.

What makes Hacienda del Mar Los Cabos, Autograph Collection a romantic place to stay?

A hot tub and beachfront dining, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Hacienda del Mar Los Cabos, Autograph Collection.

Is Hacienda del Mar Los Cabos, Autograph Collection family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Hacienda del Mar Los Cabos, Autograph Collection is a hit with families.

Does Hacienda del Mar Los Cabos, Autograph Collection serve breakfast?

Yeah, full breakfast is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hacienda del Mar Los Cabos, Autograph Collection?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hacienda del Mar Los Cabos, Autograph Collection?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves local and international cuisine. The property will be renovating its bar from August 20 2024 until October 10 2024 (completion date subject to change).

What time are check-in & check-out at Hacienda del Mar Los Cabos, Autograph Collection?

Check-in begins at 3:00 PM. Check-out time is noon.

Is there a golf course on site at Hacienda del Mar Los Cabos, Autograph Collection?

There isn't one on site, but Cabo del Sol Golf is a short 1-minute walk away.

Hacienda del Mar Los Cabos, Autograph Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 432 out of 824 reviews" "
Rating 8 - Good. 213 out of 824 reviews" "
Rating 6 - Okay. 87 out of 824 reviews" "
Rating 4 - Poor. 48 out of 824 reviews" "
Rating 2 - Terrible. 44 out of 824 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Mojgan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never received a call or a text to let am know the room is ready to check in while being there!
Stayed 1 night in Jun 2024

10/10 Excellent

Thomas Xavier De

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location with your family to be far from the crazy crowd of Cabo San Lucas.
Stayed 4 nights in Apr 2024

10/10 Excellent

PATTERSON

Stayed 2 nights in May 2024

10/10 Excellent

PATTERSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I go to Cabo 2 to 3 times a year and always stay at Hacienda Del Mar. The staff is very cordial and helpful, food is great, rooms are clean and well kept.

10/10 Excellent

Johnnie

Stayed 5 nights in Apr 2024

4/10 Poor

mario g

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bartenders were attentive. The room was dirty and the tub did not hold water and the shower was very dirty, had sand grit in the toilet room. I was charged for my piece of birthday cake, and the person at checkout had a copy of my passport, he checked the birthdate and gave me a smirk, like meh. Not cool at all. Will not return here ever.
Stayed 7 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

8/10 Good

Danielle

Liked: Staff & service
Stayed 6 nights in Mar 2024

10/10 Excellent

Marianne M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt like you were in Mexico! And the food was very good!! Rooms were beautiful with a spectacular view!!
Stayed 3 nights in Mar 2024

8/10 Good

Javier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been here 3yrs in a row and always a Good time. At check-in David was helpful with upgrading our room from Garden to Oceanview. (Just to be clear nothing wrong with Garden View we personally enjoy the Ocean view). The staff at Tomatoes are Very friendly & Very welcoming. The bell boys Oliver, Christian, Humberto were very helpful when arriving, during our stay & when it was time to leave. A Great place to Relax and enjoy the views for All ages. We’ll be back Soon!
Stayed 5 nights in Mar 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities
The increase in employees dedicated to pool and beach service - both dining and with assistance on the pool deck and beach (green shirts) was wonderful! It really makes a difference having those people monitoring and assisting people at the pool and on the beach to secure chairs, umbrellas and navigate busy times. Thank you for this edition. Also - the dining options for the full meal plan are wonderful. So much better than anywhere else we have stayed. The hospitality of all your employees from the the concierge, dining and desk staff, to the cleaning staff is impeccable. It just can't be beat. Though many of the buildings and pool area items (umbrellas, etc.) need to be updated, the grounds are simply beautiful and all areas very clean, including bathrooms at the poolside.
Stayed 1 night in Mar 2024

8/10 Good

Rosanne

Liked: Cleanliness, staff & service
General atmosphere of the property was great. A bit on the expensive side for food and drink ( we were non all-inclusive). Didn’t like the sales pitch when first arrived! Staff was great and extra shout out to a Thomas on the beach, he goes above and beyond! We will return for sure.
Stayed 21 nights in Feb 2024

10/10 Excellent

William, Alamogordo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weather
Stayed 7 nights in Feb 2024

4/10 Poor

Ladd Joseph

Travelled with partner
To expensive and not much to do.
Stayed 6 nights in Feb 2024

10/10 Excellent

Lynne

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

RYAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful!! We had a wonderful time here. The views were breathtaking and I loved the beach! The service was phenomenal and the resort was super clean. Great restaurant to pick from, all with wonderful views. Zero complaints. You will NOT be disappointed here! Only downside are the vendors, they can be a lot but they are only allowed on the beach.
Stayed 5 nights in Dec 2023

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Hazel, everett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would like to see more food options.
Stayed 6 nights in Dec 2023

8/10 Good

Ricardo M.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and helpful. I loved it.
Stayed 4 nights in Dec 2023

10/10 Excellent

Akiyo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is stunning in terms of landscaping and layout. The resort is a bit older, but it has a rustic Mexican charm, the food is fantastic especially at the buffet, and it's a quaint and friendly resport.
Stayed 4 nights in Dec 2023

10/10 Excellent

Mary Ellyn

Stayed 7 nights in Dec 2023

8/10 Good

Luz

Stayed 5 nights in Dec 2023

8/10 Good

Sonia

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

avi, SAN DIEGO

Stayed 10 nights in Dec 2023

8/10 Good

Alonzo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and maintained. However, it shows signs of age (peeling paint, chips and stains in the bathtub and sinks).
Stayed 7 nights in Dec 2023