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Comfort Apartments Box Hill - Previously City Edge Box Hill Apartment Hotel

4.0 star property
Aparthotel units in Melbourne with kitchens and Tempur-Pedic beds

Photo gallery for Comfort Apartments Box Hill - Previously City Edge Box Hill Apartment Hotel

Deluxe Two Bedroom Apartment | Living area
Deluxe Two Bedroom Apartment | View from room
Deluxe Two Bedroom Apartment | Living area
Deluxe Two Bedroom Apartment | View from room
Front of property - evening/night

Reviews

7.8 out of 10
Good

Popular amenities

  • Washer
  • Parking available
  • Housekeeping
  • Air conditioning
  • Kitchen
  • Dryer
The current price is AU$133
includes taxes & fees
9 Apr - 10 Apr

Explore the area

Map
1 Elland Ave, Box Hill, VIC, 3128
  • Box Hill Town Hall
    ‪5 min walk‬
  • Box Hill Hospital
    ‪7 min walk‬
  • Deakin University
    ‪4 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪41 min drive‬

Room options

View all photos for Studio Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Studio Apartment

Highlights

Furnished patio
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Courtyard Studio Apartment

View from room

Courtyard Studio Apartment

Highlights

Furnished patio
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Two Bedroom Apartment

Deluxe Two Bedroom Apartment | Living area

Deluxe Two Bedroom Apartment

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
  • 71 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds OR 2 Queen Beds

View all photos for Executive Studio

Executive Studio

Executive Studio

Highlights

Balcony or patio
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
  • 36 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Two Bedroom Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Standard Two Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
  • 45 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds OR 2 Queen Beds

View all photos for Accessible Studio Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Accessible Studio Apartment

Highlights

Furnished patio
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
LED TV
  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom One Bathroom Apartment

Fridge, microwave, stovetop, dishwasher

Two Bedroom One Bathroom Apartment

  • Sleeps 4
  • 1 Queen Bed, 1 Single Sofa Bed and 2 Single Beds

View all photos for Executive Studio Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Executive Studio Apartment

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Accessible Studio Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Accessible Studio Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Studio Apartment

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Courtyard Studio Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Courtyard Studio Apartment

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Courtyard Twin Studio Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Courtyard Twin Studio Apartment

  • Sleeps 2
  • 2 Single Beds

View all photos for Two Bedroom Two Bathroom Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Two Bedroom Two Bathroom Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About the area

Melbourne

At Comfort Apartments Box Hill - Previously City Edge Box Hill Apartment Hotel you'll be within a 10-minute walk of Box Hill Hospital and 3.9 km (2.4 mi) from Doncaster Shopping Centre. Highlights at this aparthotel include in-room kitchens, washers/dryers and free WiFi. .Each apartment is soundproofed and features an LED TV, a coffee/tea maker and a hairdryer. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a Tempur-Pedic bed, a rainfall showerhead and free toiletries. An iron/ironing board and a desk are also available. Weekly housekeeping is available. .This smoke-free aparthotel offers free WiFi in public areas, dry cleaning/laundry services and free newspapers in the lobby. Additionally, you'll find laundry facilities, tour/ticket assistance and multilingual staff. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 4-property class Box Hill aparthotel include Chadstone Shopping Mall and Monash University.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Box Hill Central - 4 min walk - 0.4 km
  • Box Hill Town Hall - 5 min walk - 0.5 km
  • Box Hill Hospital - 7 min walk - 0.7 km
  • Doncaster Shopping Centre - 4 min drive - 3.5 km
  • Deakin University - 4 min drive - 3.7 km

Getting around

  • Box Hill Station - 6 min walk
  • Dandenong Station - 26 min drive
  • Melbourne Airport (MEL) - 41 min drive

Restaurants

  • ‪The Penny Drop - ‬3 min walk
  • ‪Phoenix Kitchen 潮粤酒楼 - ‬5 min walk
  • ‪Luyang Dumpling House - ‬3 min walk
  • ‪Meet Fresh Melbourne - ‬4 min walk
  • ‪Pho Huong Viet - ‬3 min walk

About this property

Comfort Apartments Box Hill - Previously City Edge Box Hill Apartment Hotel

Aparthotel units in Melbourne with kitchens and Tempur-Pedic beds
Comfort Apartments Box Hill - Previously City Edge Box Hill Apartment Hotel offers its guests multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. WiFi is free in public spaces. Comfort Apartments Box Hill - Previously City Edge Box Hill Apartment Hotel also features laundry facilities, dry cleaning/laundry services, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne aparthotel is smoke free.

  • 1 building
  • 53 guestrooms or units
  • 8 levels
  • Built in 2016
  • Dry cleaning
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Comfort Apartments Box Hill - Previously City Edge Box Hill Apartment Hotel offers 53 accommodations with washers/dryers and coffee/tea makers. Beds feature Tempur-Pedic mattresses. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access. LED televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Hindi, Ukranian

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 10 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 25 per day
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 53 units
  • 8 floors
  • Built in 2016
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9 PM
Early check-in subject to availability
Early check-in fee: AUD 30
Late check-in fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 30

Special check-in instructions

The front desk is open Monday - Saturday (7 AM - 9 PM) and Sunday - Saturday (8 AM - 6 PM)
Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25 per day.
  • Cots (infant beds) are available for AUD 10.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 15 per night
  • Early check-in fee: AUD 30 (subject to availability)
  • Late check-in fee
  • Late check-out fee: AUD 30 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Rollaway bed fee: AUD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Edge Box Hill Melbourne
City Edge Box Hill Apartment
City Edge Box Hill

Frequently asked questions

What is the cancellation policy at Comfort Apartments Box Hill - Previously City Edge Box Hill Apartment Hotel?

Comfort Apartments Box Hill - Previously City Edge Box Hill Apartment Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Apartments Box Hill - Previously City Edge Box Hill Apartment Hotel?

As of 26 Mar 2025, prices found for a 1-night stay for 2 adults at Comfort Apartments Box Hill - Previously City Edge Box Hill Apartment Hotel on 9 Apr 2025 start from AU$133.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Apartments Box Hill - Previously City Edge Box Hill Apartment Hotel?

Yep, Comfort Apartments Box Hill - Previously City Edge Box Hill Apartment Hotel has a self car park for AUD 15 per night. Onsite parking is limited.

Are there any beaches close to Comfort Apartments Box Hill - Previously City Edge Box Hill Apartment Hotel?

The closest beach to Comfort Apartments Box Hill - Previously City Edge Box Hill Apartment Hotel is St Kilda Beach (14.3 km).

Is Comfort Apartments Box Hill - Previously City Edge Box Hill Apartment Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Comfort Apartments Box Hill - Previously City Edge Box Hill Apartment Hotel is a hit with families.

Is there a free airport shuttle available at Comfort Apartments Box Hill - Previously City Edge Box Hill Apartment Hotel?

No, Comfort Apartments Box Hill - Previously City Edge Box Hill Apartment Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Apartments Box Hill - Previously City Edge Box Hill Apartment Hotel?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Comfort Apartments Box Hill - Previously City Edge Box Hill Apartment Hotel?

No, only service animals are allowed.

Comfort Apartments Box Hill - Previously City Edge Box Hill Apartment Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 84 out of 262 reviews
Rating 8 - Good. 102 out of 262 reviews
Rating 6 - Okay. 43 out of 262 reviews
Rating 4 - Poor. 24 out of 262 reviews
Rating 2 - Terrible. 9 out of 262 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Geoff

Disliked: Property conditions & facilities
Didnt like having to pay parking fee at their premises
Stayed 1 night in Mar 2025

2/10 Terrible

Huandong

Disliked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Stacey

Business traveller
Disliked: Cleanliness, property conditions & facilities
It is old and run down with dirty broken furniture but was bearable a few weeks ago but this week I was upgraded and the place was disgusting and smelt like a sewage pond. Verandah dirty and smelly and a lot of flies probably due to old lgarden with old food in it. Asked to be moved but they were full. Had to use towels to soak up smelly water coming through bathroom floor tiles. Never again.
Stayed 4 nights in Nov 2024

8/10 Good

Irene

Travelled with partner
Liked: Cleanliness
Would not have initially chosen this accommodation - only that it was conveniently located to Aged Care facility where we were visiting relative. Room was small but sufficient. Could have provided more cutlery, especially if more than 2 pax were staying. eg.only 1xtablespoon and 1xsoup spoon provided, no tea-towel , no glasses provided. External steps leading to property had spillage and was not cleaned during our 2day stay. Overall property condition was fair and could do with an upgrade and better cleaning.
Stayed 2 nights in Oct 2024

10/10 Excellent

Helga

Liked: Cleanliness, room comfort
Great place to stay
If I or any of my friends need a place to stay in future I can highly recommend this hotel for friendliness/ very clean and tidy rooms.
Stayed 1 night in Sep 2024

4/10 Poor

Michaela

Disliked: Cleanliness, amenities, property conditions & facilities
The pillows smelled, clearly hadn’t been washed. The towels hadn’t been washed recently either. The bathroom was clean, cheap and very close to Epworth Eastern. The staff were nice & kind enough to allow late checkout
Stayed 1 night in Aug 2024

8/10 Good

Leigh, EYNESBURY

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We booked our stay in order to have close access to the Epworth Hospital as we had an appointment at 7:15AM. The City Edge was ideally located to the hospital, shops, public transport and restaurants. The room was more than adequate for a one night stay. Limited Parking (Safe & Secure) was available under the building at the cost of $15.00 which I thought reasonable as on street parking was limited. The one staff member we encountered was very helpful and friendly. The room was very clean but had seen better days. I found the bed comfortable but I would have liked a top sheet as it was quite warm in the room. The room had a Television, micro wave, electric jug, a small refrigerator, a dishwasher, a washing machine but no toaster. The minimum amount of cups, plates and cutlery was also provided. Would be happy to stay again in the same circumstances.
Stayed 1 night in Jul 2024

6/10 Okay

Arthur

Liked: Cleanliness, property conditions & facilities
Obvious and easy opportunity for improvement is: - Mount TV in front of the Bed - Provide more than free to air viewing options eg Apps, Foxtel etc
Stayed 1 night in Aug 2024

2/10 Terrible

Andrew

Stayed 1 night in Aug 2024

10/10 Excellent

Kelvin

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place. Reception staff was very professional
Stayed 1 night in Jul 2024

6/10 Okay

Dennis

Travelled with partner
Liked: Cleanliness
Tossing up between 3 and 4 stars. The location to Box Hill train station, Box Hill Hospital and Epworth Eastern is fantastic. Only 5 min walk from each. Front desk was great, helpful and friendly. The room looks bigger in the photos, there was not a lot of space to the room. No Foxtel, although that's not a big deal. The bed was a little hard, but that's just a personal thing. The shower head was loose, so having a shower was a chore. The worst part though was the air conditioner. It sounded like there was an airplane taking off in the room it was so loud, so we could only have it on for short periods of time before we got a headache.
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, amenities
Within easy walking distance of transport and all facilities. Didn’t have to use my car at all. Vibrant, safe area. Staff courteous and helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ramy

Stayed 4 nights in May 2024

6/10 Okay

Andrew

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
The layout was functional, the shower really good, everything required for a short stay. The access corridors on level 1 need a refresh though.
Stayed 2 nights in Apr 2024

8/10 Good

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Location was wonderful, room was clean and reception lady was very helpful
Stayed 1 night in Apr 2024

2/10 Terrible

Kale

Disliked: Cleanliness, property conditions & facilities
The property is being used as emergency public housing so a lot of shady people and loud noises and screams throughout the night. Rooms are not soundproof, nor is there any climate control as advertised. Just a broken AC that keeps turning off plus no extra blankets so I couldn't sleep. Noisy, smelly,dirty, unsafe. Avoid at all costs.
Stayed 4 nights in Apr 2024

6/10 Okay

Alan

Disliked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Atekeh

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Angel

Liked: Cleanliness, amenities
Good location, walking distance to shopping and eateries. Apartment is little old but ok. Toilet basin have stains, 1 of pillowcases have stains too. I called to arrange after hours check in. Staffs said will msg me details but never received. After hours contact was on front door though. Toiletries and towels are provided. Overall experiences is good.
Stayed 2 nights in Mar 2024

8/10 Good

Leon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient to hospitals. Staff very ready to do anything for us. Dislike on the day was the prolonged rubbish truck collection noise at about 0430hrs.
Stayed 1 night in Mar 2024

6/10 Okay

Mohammed Ali, Waltham

Business traveller
Disliked: Cleanliness, property conditions & facilities
Property is fairly run down and poor condition. There was hair everywhere in the room and bathroom. Furniture and carpet in dilapidated condition.
Stayed 1 night in Mar 2024

6/10 Okay

George

Liked: Cleanliness
Stayed 1 night in Feb 2024

2/10 Terrible

Marni

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel looked nothing like the photo, it was dirty foot prints and spills on the walls, stains all over the carpet, poo stains all over the toilet seat but worst of all was the smell of cigarettes which was attempted to be masked by male aftershave. Do not stay here it’s disgusting.
Stayed 1 night in Jan 2024

6/10 Okay

Mick and liz

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Room was very clean, but, notices in room states if we didn't remove rubbish or didnt do dishes we would be a charge of $50 each extra for not doing. Also i dont like sleeping in a bed with no TOP sheet, just a doona, very unhealthy. How often is cover changed. Overall rest was good. Sorry
Stayed 1 night in Dec 2023

6/10 Okay

Brian

Travelled with family
Disliked: Cleanliness
The entrance was overgrown and the 2 mats at the entrance were worn out and dirty. The non smoking rules are not working. We paid extra for a patio to get fresh air but most of the time we had to be inside with the door shut due the smoking very close to us, maybe in the on site car park under the appartments.
Stayed 14 nights in Nov 2023