Kimpton EPIC Hotel by IHG

5.0 star property
Riverfront hotel with 2 restaurants and 2 outdoor pools

Photo gallery for Kimpton EPIC Hotel by IHG

2 outdoor pools, open 8:00 AM to 7:00 PM, pool cabanas (surcharge)
Exterior
2 outdoor pools, open 8:00 AM to 7:00 PM, pool cabanas (surcharge)
View from room
Suite, 1 King Bed (High Floor)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Spa
  • Breakfast available
  • Housekeeping
The current price is AU$611
includes taxes & fees
12 Mar - 13 Mar

Explore the area

Map
270 Biscayne Blvd Way, Miami, FL, 33131
  • Bayfront Park
    ‪5 min walk‬
  • Brickell City Centre
    ‪9 min walk‬
  • Bayside Marketplace
    ‪12 min walk‬
  • Miami, FL (MIA-Miami Intl.)
    ‪23 min drive‬

Room options

Suite, 1 King Bed (High Floor)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (High Floor)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
  • 89.3 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, View (Water View High Floor)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 44 sq m
  • Water view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, City View (High Floor)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View (High Floor)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, View (Water Views)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 43.0 sq m
  • Water view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, View (Water View)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
  • 88 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, View (Water View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 44 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Roll-in Shower (Mobility)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room (Essential)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 King Bed (Penthouse)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
  • 102 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible Bathtub (Mobility)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Roll-in Shower (Mobility)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 44 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower (Mobility)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, View (Water View High Floor)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Miami

A luxury stay in the heart of Miami awaits you at Kimpton EPIC Hotel by IHG. Within steps you'll find Downtown Miami Shopping District and Bayfront Park within a short 5-minute stroll. Highlights at this hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body scrubs and facials along with access to the sauna. The restaurant, Area 31, serves seafood and is open for breakfast, brunch, lunch and dinner. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the marina, 24-hour gym, sauna and pool cabanas. 25005 square feet (2323 square metres) of event facilities include 13 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and free use of bicycles. Full breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Within a 15-minute walk of this 5-property class Downtown Miami hotel, attractions include Brickell City Centre and Bayside Marketplace.

What's nearby

  • Downtown Miami Shopping District - 2 min walk - 0.2 km
  • Bayfront Park - 5 min walk - 0.4 km
  • Brickell City Centre - 9 min walk - 0.8 km
  • Bayside Marketplace - 12 min walk - 1.1 km
  • Kaseya Center - 16 min walk - 1.3 km

Getting around

  • Bayfront Park Metromover Station - 5 min walk
  • Hialeah Market Station - 10 min drive
  • Miami International Airport (MIA) - 23 min drive

Restaurants

  • ‪W Miami - ‬4 min walk
  • ‪Epic Lobby - ‬1 min walk
  • ‪La Granja - ‬4 min walk
  • ‪Zuma Miami - ‬1 min walk
  • ‪Miami Sound Bar - ‬4 min walk

About this property

Kimpton EPIC Hotel by IHG

Riverfront hotel with 2 restaurants and 2 outdoor pools
As a guest of Kimpton EPIC Hotel by IHG, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 13 meeting rooms. Event space at this hotel measures 25005 square feet (2323 square metres) and includes conference space. A 24-hour fitness centre, a sauna, and a rooftop terrace are also featured at the luxury Kimpton EPIC Hotel by IHG. For a fee, parking is available.

This 5-star Miami hotel is smoke free.

  • 411 guestrooms or units
  • 30 levels
  • 2 dining venues
  • 3 bars or lounges
  • 25005 sq ft of conference space
  • 2323 sq. m of conference space
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
Kimpton EPIC Hotel by IHG offers 411 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels and pay-per-view films.

Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, designer toiletries and complimentary toiletries. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna. The spa is open daily.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 52 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 15 to 30 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Area 31
  • Zuma

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • 25,005 square feet of conference space

Outdoors

  • Marina
  • On a river
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per night
  • Resort fee: USD 45.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • Fitness/yoga classes
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

EPIC Hotel
EPIC Hotel Miami
EPIC Miami

Frequently asked questions

What is the cancellation policy at Kimpton EPIC Hotel by IHG?

Kimpton EPIC Hotel by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kimpton EPIC Hotel by IHG?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at Kimpton EPIC Hotel by IHG on 12 Mar 2025 start from AU$538.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kimpton EPIC Hotel by IHG?

Yep, Kimpton EPIC Hotel by IHG has covered valet parking with in/out privileges for USD 52 per night.

Are there any beaches close to Kimpton EPIC Hotel by IHG?

The closest beach to Kimpton EPIC Hotel by IHG is Surfside Beach (14 km).

Is there a spa on site at Kimpton EPIC Hotel by IHG?

Yep, there is an onsite spa at Kimpton EPIC Hotel by IHG. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Kimpton EPIC Hotel by IHG have a pool?

Yep, and guests love it! Kimpton EPIC Hotel by IHG has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 7:00 PM.

What luxury perks are available at Kimpton EPIC Hotel by IHG?

Kimpton EPIC Hotel by IHG features 2 outdoor pools, a full-service spa and 2 restaurants. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Kimpton EPIC Hotel by IHG a romantic place to stay?

Al fresco dining and a bar, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Kimpton EPIC Hotel by IHG.

Is Kimpton EPIC Hotel by IHG family-friendly?

You bet! With amenities such as 2 outdoor pools and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Kimpton EPIC Hotel by IHG is a hit with families.

Are there hot tubs in the rooms at Kimpton EPIC Hotel by IHG?

No, but there are deep-soaking baths in the guestrooms.

Does Kimpton EPIC Hotel by IHG serve breakfast?

You bet, full breakfast is served weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 1:00 PM.

Is there a free airport shuttle available at Kimpton EPIC Hotel by IHG?

No, Kimpton EPIC Hotel by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Kimpton EPIC Hotel by IHG?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kimpton EPIC Hotel by IHG?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Kimpton EPIC Hotel by IHG?

Furry friends are welcome at Kimpton EPIC Hotel by IHG, with food and water bowls on offer.

Kimpton EPIC Hotel by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1136 out of 1718 reviews
Rating 8 - Good. 286 out of 1718 reviews
Rating 6 - Okay. 144 out of 1718 reviews
Rating 4 - Poor. 72 out of 1718 reviews
Rating 2 - Terrible. 80 out of 1718 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property… the views are amazing !!
Stayed 4 nights in Dec 2024

6/10 Okay

Whitney

Travelled with family
Liked: Cleanliness, property conditions & facilities
3 Star
Very glamorous hotel but a few notable things that brought this to a 3 star for us: the water temp. I tried to draw a bath for my daughter and to try to get the water to a cool temp because it was scalding hot and it was near impossible. While the water ran, if someone flushed the toilet it brought the run of the water to almost a slow drip. Also, the main light in between the beds, perhaps eco friendly of some sort, but we could not find a way to turn it on for the life of us. Hotel staff was professional but I wouldn’t say friendly per se. View was beautiful and hotel itself was well kept and luxurious.
Stayed 1 night in Dec 2024

10/10 Excellent

LaJeune

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PHENOMENAL CUSTOMER SERVICE. BEAUTIFUL PROPERTY. FANTASTIC LOCATION.
Stayed 2 nights in Aug 2024

10/10 Excellent

KIZZY E

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel, I highly recommend it while staying in Miami.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
very nice. Made you feel you got your money's worth.
Stayed 1 night in Nov 2024

10/10 Excellent

Olaf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the wine hour and the views are amazing!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Jayvant

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Khelya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms, food, views and amenities. Friendly staff and diligent room service. Definitely going back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeffery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Dec 2024

10/10 Excellent

Ljiljana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend, everything was PERFECT!
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Charles

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Housekeeping had not done a good job. There was a bandaid and a shard of glass in the tub. The hallways and common areas were unusually cold. We had to wear a coat to be comfortable at breakfast.
Stayed 2 nights in Dec 2024

6/10 Okay

jane

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Jared

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place so close to everything within walking distance.
Stayed 2 nights in Nov 2024

8/10 Good

Gwendolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay.Hotel common areas were very cold.Room was nice on a high floor.Only thing I didn't like was front desk never brought a missing battery for the room safe after several requests.Other than that matter we really enjoyed our stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

miguel

Stayed 2 nights in Nov 2024

8/10 Good

Xinyang

Stayed 5 nights in Nov 2024

10/10 Excellent

Bahia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and pretty big too (at least compared to places like NY). The pool is beautiful, and the staff is friendly. It would have been perfect if there was a microwave in the room. That's the one big drawback for me, because you can't eat leftovers.
Stayed 7 nights in Sep 2024

6/10 Okay

Gretchen

Stayed 4 nights in Nov 2024

10/10 Excellent

Kris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Outside on the on-site dining, the facilities was excellent.
Stayed 1 night in Nov 2024

4/10 Poor

alejandra, MIAMI

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
Never felt the Expedia VIP treatment. No upgrade offered even though they had the rooms available. What’s worse, had to pay for it because the room was awfully small. No coffee machine even for a suite, all guests have to go downstairs for free coffee. Only one restaurant for breakfast, nothing memorable. Won’t stay again with the hotels Miami has to offer.
Stayed 4 nights in Nov 2024

2/10 Terrible

Lawrence

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a scam, this was not a 5 star hotel, there was no mini fridge, I was forced to pay 750$ as security deposit and they charged me after 250$ from that security deposit for “resorts” which I haven’t even done, nor did I use any facilities the hotel offered (they barely have any), I felt absolutely scammed by this hotel, the main bedroom has no lights except lamps, it was horrible. Never coming back.
Stayed 7 nights in Nov 2024