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The Grayson Miami Downtown

4.5 star property
Luxury Miami hotel in Downtown Miami with 2 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Grayson Miami Downtown

Reception
Exercise/lap pool
Junior Suite, 1 King Bed, Balcony, Bay View
Bar (on property)
Standard Room, 1 King Bed, Bay View

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast available
    Breakfast available

Explore the area

Map
1100 Biscayne Blvd, Miami, FL, 33132
  • Phillip and Patricia Frost Museum of Science
    3 min walk
  • Adrienne Arsht Center for the Performing Arts of Miami-Dade County
    5 min walk
  • Kaseya Center
    6 min walk
  • Miami, FL (MIA-Miami Intl.)
    11 min drive

Room options

View all photos for Superior Room, 1 King Bed, Balcony, City View

Superior Room, 1 King Bed, Balcony, City View

Superior Room, 1 King Bed, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2021
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Bay View

Superior Room, 1 King Bed, Balcony, Bay View

Superior Room, 1 King Bed, Balcony, Bay View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2021
  • 47 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Bedroom, Accessible, Bay View

Superior Room, 1 Bedroom, Accessible, Bay View

Superior Room, 1 Bedroom, Accessible, Bay View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2021
  • 47 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Bay View

Deluxe Room, 2 Queen Beds, Bay View

Deluxe Room, 2 Queen Beds, Bay View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2021
Egyptian cotton bed sheets
  • 68 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Bay View

Standard Room, 1 King Bed, Bay View

Standard Room, 1 King Bed, Bay View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2021
Egyptian cotton bed sheets
  • 36 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Bay View

Suite, 1 King Bed, Balcony, Bay View | Living area

Suite, 1 King Bed, Balcony, Bay View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
  • 136 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2021
Egyptian cotton bed sheets
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Bay View

Junior Suite, 1 King Bed, Balcony, Bay View

Junior Suite, 1 King Bed, Balcony, Bay View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2021
  • 75 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bay View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Bay View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2021
Egyptian cotton bed sheets
  • 68 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Bay View, Corner

Standard Room, 1 King Bed, Bay View, Corner

Standard Room, 1 King Bed, Bay View, Corner

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2021
Egyptian cotton bed sheets
  • 36 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Pool View

Superior Room, 1 King Bed, Balcony, Pool View | View from room

Superior Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2021
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony, Pool View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Room, 2 Queen Beds, Balcony, Pool View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2021
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Miami

A luxury stay in the heart of Miami awaits you at The Grayson Miami Downtown. Within just a 10-minute stroll, you'll find Phillip and Patricia Frost Museum of Science and Adrienne Arsht Center for the Performing Arts of Miami-Dade County. Highlights at this hotel include 2 outdoor swimming pools, a restaurant and a 24-hour gym. .Bella's Bar serves Latin American cuisine and is open for lunch. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, Hot tub, sauna and free pool cabanas. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning continental breakfast is served between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a free beach shuttle. .Sights within a 10-minute walk of this 4.5-property class Downtown Miami hotel include Kaseya Center and Perez Art Museum Miami.

What's nearby

  • Kaseya Center - 6 min walk - 0.5 km
  • Bayside Marketplace - 10 min walk - 0.9 km
  • Bayfront Park - 11 min walk - 0.9 km
  • PortMiami - 3 min drive - 2.4 km
  • Brickell City Centre - 3 min drive - 2.3 km

Getting around

  • Eleventh Street Metromover Station - 1 min walk
  • Miami Airport Station - 7 min drive
  • Miami International Airport (MIA) - 11 min drive

Restaurants

  • ‪Club Space - ‬4 min walk
  • ‪Bistro Cafe - ‬7 min walk
  • ‪E11Even Miami - ‬4 min walk
  • ‪Pucci's Pizza - ‬5 min walk
  • ‪New York Pizza & Restaurant - ‬6 min walk

About this property

The Grayson Miami Downtown

Luxury Miami hotel in Downtown Miami with 2 outdoor swimming pools
The Grayson Miami Downtown offers its guests 2 outdoor swimming pools, Access to hot tub, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There are 4 meeting rooms available. A terrace, tour/ticket assistance, and a garden are also featured at the luxury The Grayson Miami Downtown. Parking is available for a fee. A complete renovation of The Grayson Miami Downtown was completed in November 2021.

This 4.5-star Miami hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 15 levels
  • Conference rooms
  • Built in 2010
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Grayson Miami Downtown offers 130 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 50-inch Smart televisions come with premium satellite channels. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

This Miami hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free beach shuttle
  • Valet parking on site (USD 43 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: USD 28 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Bella's Bar
  • G Bar Restaurant
  • Gabriel Restaurant

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Portable hoist available
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 15 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100.00 per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 33.9 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per day
  • Resort fee: USD 45.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Fitness centre access
  • Fitness/yoga classes
  • In-room safe
  • Partner property beach club access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 28.00 per person
  • Valet parking fee: USD 43.00 per night (in/out privileges)
  • Pet deposit: USD 100.00 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 33.9 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel ME Miami
ME Miami Melia Hotel
ME Miami Melia
ME Miami
The Grayson Miami Miami
The Grayson Miami Downtown Hotel
The Grayson Miami Downtown Miami
The Grayson Miami Downtown Hotel Miami
The Gabriel Miami Curio Collection by Hilton
The Gabriel Miami Downtown Curio Collection by Hilton

Frequently asked questions

What is the cancellation policy at The Grayson Miami Downtown?

The Grayson Miami Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Grayson Miami Downtown?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Grayson Miami Downtown on 17 Dec 2024 start from AU$170.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Grayson Miami Downtown?

Yep, The Grayson Miami Downtown has valet parking with in/out privileges for USD 43.00 per night.

Are there any beaches close to The Grayson Miami Downtown?

The closest beach to The Grayson Miami Downtown is Lummus Park Beach (6 km).

Does The Grayson Miami Downtown have a pool?

The Grayson Miami Downtown has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at The Grayson Miami Downtown?

The Grayson Miami Downtown features 2 outdoor pools, free pool cabanas and 1 hot tub. All guestrooms come with pillowtop beds, premium bedding and espresso makers.

What makes The Grayson Miami Downtown a romantic place to stay?

1 hot tub and couples dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Grayson Miami Downtown.

Does The Grayson Miami Downtown serve breakfast?

Sure does, continental breakfast is available daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at The Grayson Miami Downtown?

No, The Grayson Miami Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at The Grayson Miami Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves Latin American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Grayson Miami Downtown?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Grayson Miami Downtown?

Dogs are welcome at The Grayson Miami Downtown, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 11 kg per pet.

The Grayson Miami Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 526 out of 1005 reviews" "
Rating 8 - Good. 209 out of 1005 reviews" "
Rating 6 - Okay. 126 out of 1005 reviews" "
Rating 4 - Poor. 70 out of 1005 reviews" "
Rating 2 - Terrible. 74 out of 1005 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Martha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the front desk was attentive at all time. Just a couple of things in the room… one day was not clean or made the bed only change the towels.
Stayed 6 nights in Aug 2024

10/10 Excellent

Ivan

Liked: Amenities, property conditions & facilities
Good location
Stayed 2 nights in Aug 2024

10/10 Excellent

A'Shantee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Anna

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The lack of staff-holes in my sheets and property that was not returned that I left in the room
Stayed 2 nights in Jul 2024

6/10 Okay

Jenelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
We stayed at the Gabriel for 2 days and our suite was absolutely beautiful. Brandon took great care of us and we will be back. The pictures on the website are beautiful but to actually be in the suite is wonderful!!! The valet guys did an awesome job as well
Stayed 1 night in Jul 2024

10/10 Excellent

JoAnn

Stayed 1 night in Apr 2024

6/10 Okay

Vaneisha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was ok, staff wasn’t very friendly, pool closed too early.
Stayed 3 nights in Jul 2024

10/10 Excellent

Serenity

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff was great. Would definitely stay here again!
Stayed 4 nights in Jul 2024

2/10 Terrible

Mohammad, Liberty Township

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Sheresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Bruno

Liked: Cleanliness, property conditions & facilities, room comfort
I paid for a Bay View and got a City View instead. When I checked in the front desk agent said my room was paid in full. Days after checking out the hotel took the resort fee out of my deposit which didn’t make any sense. Next time I will appreciate if the resort fee get taking out at check in. Overall hotel is decent for the price and location.
Stayed 2 nights in Jun 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean and safe
Stayed 3 nights in Jul 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Jul 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Heath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was absolutely worth while. Friendly staff and awesome amenities make it an enjoyable experience
Stayed 1 night in Jul 2024

4/10 Poor

Roland

Disliked: Staff & service, property conditions & facilities
50/50 chance of return
Pros: Hotel was beautiful, lovey art work throughout. Loved the look of the room. Mini bar was fully stocked, room was clean and ready upon check in at 11 pm. Pool was nice and warm. Some local shops, market, mall and CVS near by. Cons: The water was only hot in the sink. The shower was warm with low pressure that simply cut off mid shower. The iron in the room was broken, second iron delivered in timely fashion. The mini fridge was HOT, none of the beverages nor our items requiring refrigeration were cold. Eco-friendly is understandable, however we had to call twice for fresh towels. We got the city view but the view was construction on the building across the highway. $25 urban fee per day + $150/night incidental fees. These are the small things that were simply an inconvenience for the price we paid.
Stayed 3 nights in Jun 2024

6/10 Okay

Grisell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Angie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiancé and I had a good time, we felt like VIPs considering we don’t come from money. I didn’t realize until check in the benefits it comes with this hotel. We absolutely loved it and hopefully plan to return. I would recommend
Stayed 4 nights in Jun 2024

2/10 Terrible

Bharav

Disliked: Cleanliness, staff & service, property conditions & facilities
They are unresponsive.
Stayed 2 nights in Jun 2024

2/10 Terrible

Luis

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Kent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s amazing hands down , I’ll just like to know about the urban fee before hand . Rick & Elizabeth were great !
Stayed 4 nights in Jun 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2024

6/10 Okay

Keisha, Providenciales

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property was just OKAY
Stayed 1 night in Jun 2024

4/10 Poor

Jair

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room key stopped working around midnight and it took concierge almost an hour to figure out ho to make the system work again ! Very unpleasant experience !
Stayed 1 night in Jun 2024