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Naples Grande Beach Resort

4.5 star property
Elegant beach resort and 3 outdoor pools

Photo gallery for Naples Grande Beach Resort

Waterslide
Beach nearby, white sand, free beach shuttle, beach cabanas
Point of interest
Signature Suite, 1 King Bed (Gulf View)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
The current price is AU$1,002
includes taxes & fees
23 Mar - 24 Mar

Explore the area

Map
475 Seagate Drive, Naples, FL, 34103
  • Clam Pass Park
    ‪16 min walk‬
  • Vanderbilt Beach
    ‪16 min walk‬
  • Naples Zoo at Caribbean Gardens
    ‪7 min drive‬
  • Fort Myers, FL (RSW-Southwest Florida Intl.)
    ‪34 min drive‬

Room options

View all photos for Signature Gulf View One King Bed

Premium bedding, in-room safe, desk, laptop workspace

Signature Gulf View One King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 43 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Gulf View One King Bed

Premium bedding, in-room safe, desk, laptop workspace

Gulf View One King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 43 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Coastal View One King Bed

Premium bedding, in-room safe, desk, laptop workspace

Coastal View One King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 43 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Gulf View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Mobility Accessible (Gulf View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 43 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Garden Villa)

Suite, 1 King Bed (Garden Villa)

Suite, 1 King Bed (Garden Villa)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Gulf View Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Signature Gulf View Two Queen Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Gulf View Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Gulf View Two Queen Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 43 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Coastal View Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Coastal View Two Queen Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 43 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Gulf View Two Queen Beds Double Balcony

Premium bedding, in-room safe, desk, laptop workspace

Signature Gulf View Two Queen Beds Double Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed, Mobility Accessible (Gulf View)

Premium bedding, in-room safe, desk, laptop workspace

Signature Room, 1 King Bed, Mobility Accessible (Gulf View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Gulf View)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Gulf View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 105 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Gulf View Two Queen Beds Double Balcony

Premium bedding, in-room safe, desk, laptop workspace

Gulf View Two Queen Beds Double Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Coastal View Two Queen Beds Double Balcony

Premium bedding, in-room safe, desk, laptop workspace

Coastal View Two Queen Beds Double Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 43 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed | View from room

Grand Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 177 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible (Gulf View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Mobility Accessible (Gulf View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed (Gulf View)

Signature Suite, 1 King Bed (Gulf View)

Signature Suite, 1 King Bed (Gulf View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 107 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

5 outdoor pools, pool cabanas (surcharge), pool umbrellas

Naples Bay Resort & Marina

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.7 out of 5, Exceptional, (1003)
The price is AU$949
for 1 room
includes taxes & fees
27 Mar - 28 Mar
Naples Bay Resort & Marina

About the area

Naples

A luxury stay in Naples awaits you at Naples Grande Beach Resort. Within a 20-minute stroll, you'll find Waterside Shops and Clam Pass Park. Highlights at this beach resort include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at The Spa at Naples Grande can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and Ayurvedic treatments. The seafood restaurant, THE CATCH OF THE PELICAN, serves local cuisine and is open for brunch and dinner. The resort's own lounge bar and beach bar are nice places to enjoy a drink. Enjoy the 15 outdoor tennis courts, 24-hour gym and Hot tub plus access to a driving range. 83000 square feet (7711 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Plus you'll find a sauna, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also valet parking, along with the convenience of a free beach shuttle. .Sights within a 10-minute drive of this 4.5-property class Park Shore resort include Vanderbilt Beach and Mercato.
View more Resorts in NaplesOpens in a new window

What's nearby

  • Clam Pass Park - 16 min walk - 1.3 km
  • Vanderbilt Beach - 16 min walk - 1.4 km
  • Mercato - 6 min drive - 6.0 km
  • Naples Zoo at Caribbean Gardens - 7 min drive - 6.7 km
  • Fifth Avenue South - 10 min drive - 9.2 km

Getting around

  • Fort Myers, FL (RSW-Southwest Florida Intl.) - 34 min drive

Restaurants

  • ‪Häagen-Dazs - ‬9 min walk
  • ‪Mr. Big Fish - ‬19 min walk
  • ‪Brio Italian Grille - ‬12 min walk
  • ‪M Waterfront Grille - ‬3 min drive
  • ‪Five Guys - ‬2 min drive

About this property

Naples Grande Beach Resort

Elegant beach resort and 3 outdoor pools
You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Naples Grande Beach Resort, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. This luxury resort also offers outdoor tennis courts, a 24-hour fitness centre and a hot tub. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Naples resort.

  • 474 guestrooms or units
  • 18 levels
  • 3 dining venues
  • Conference rooms
  • 83000 sq ft of conference space
  • 7711 sq. m of conference space
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Naples Grande Beach Resort offers 474 accommodations with iPod docking stations and a safe. Rooms open to balconies. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, designer toiletries, complimentary toiletries and hairdryers.

Flat-screen televisions come with premium digital channels and pay-per-view films. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The Spa at Naples Grande has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: High-speed internet

Parking and transport

  • Electric car charging station on site
  • Free beach shuttle
  • Limo/town car service
  • Covered parking on site (USD 20 per night; includes in/out privileges)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 28 for adults and USD 10.99 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • AURA
  • GULF COAST OASIS
  • MANTRA
  • RHODES END
  • THE CATCH OF THE PELICAN

Things to do

  • 15 outdoor tennis courts
  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 outdoor pools
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Hot tub
  • Kayaking
  • Outdoor pool (guest access)
  • Pro golf shop
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Free cot
  • In-room refrigerator
  • Microwave on request
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (83,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On the bay
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation, per week
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 28.00 for adults and from USD 10.99 for children
  • Covered self-parking fee: USD 20 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 250 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Naples Waldorf Astoria
Waldorf Astoria Hotel Naples
Waldorf Astoria Naples
The Waldorf Astoria Collection Naples
Waldorf Astoria Naples Hotel Naples
Naples Grande Beach Resort
Grande Beach Resort
Naples Grande Beach
Naples Grande Resort Naples
Naples Grande Beach Resort Resort
Naples Grande Beach Resort Naples
Naples Grande Beach Resort Resort Naples

Frequently asked questions

What is the cancellation policy at Naples Grande Beach Resort?

Naples Grande Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Naples Grande Beach Resort?

As of 13 Mar 2025, prices found for a 1-night stay for 2 adults at Naples Grande Beach Resort on 23 Mar 2025 start from AU$938.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Naples Grande Beach Resort?

Yep, Naples Grande Beach Resort has a covered self car park with in/out privileges for USD 20 per night.

Are there any beaches close to Naples Grande Beach Resort?

Yep, Naples Grande Beach Resort is a short 16-minute walk from Vanderbilt Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find water sports equipment and boat tours.

Is there a spa on site at Naples Grande Beach Resort?

Yep, The Spa at Naples Grande is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Naples Grande Beach Resort have a pool?

Yep, and guests love it! Naples Grande Beach Resort has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Naples Grande Beach Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Naples Grande Beach Resort?

Naples Grande Beach Resort features 3 outdoor pools, a full-service spa and 3 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Naples Grande Beach Resort a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Naples Grande Beach Resort.

Is Naples Grande Beach Resort family-friendly?

You bet! With amenities such as children's meals and 3 outdoor pools, as well as free infant beds in the guestrooms, it's no surprise that Naples Grande Beach Resort is a hit with families.

Are there hot tubs in the rooms at Naples Grande Beach Resort?

No, but there are deep-soaking baths in the guestrooms.

Does Naples Grande Beach Resort serve breakfast?

Sure does, buffet brekkie is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Naples Grande Beach Resort?

No, Naples Grande Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Naples Grande Beach Resort?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Naples Grande Beach Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Is there a golf course on site at Naples Grande Beach Resort?

There is a golf course next to Naples Grande Beach Resort.

Naples Grande Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 928 out of 1371 reviews
Rating 8 - Good. 233 out of 1371 reviews
Rating 6 - Okay. 124 out of 1371 reviews
Rating 4 - Poor. 41 out of 1371 reviews
Rating 2 - Terrible. 45 out of 1371 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view from my room. Pool is too close to the parking lot.
Stayed 1 night in Dec 2024

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

James, Eastlake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

FLORA

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff was wonderful unfortunately the pool heaters were not working but we did get a refund when requested. Other than that it was great.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and clean. We had a very nice room and enjoyed the heated pool, hot tube and fitness center: staff plesant and attentive.
Stayed 6 nights in Dec 2024

10/10 Excellent

Felix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great trip, enjoyed it!
Stayed 3 nights in Dec 2024

10/10 Excellent

Esteban

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Dec 2024

8/10 Good

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities
I like the adult only pool. Wish they could have fixed the bathroom fan during our stay.
Stayed 5 nights in Dec 2024

8/10 Good

Mary Leigh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT was cold as I have ever been in. ahotel. My room had NO heat.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Amr, Tucson

Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Amr, Tucson

Stayed 1 night in Nov 2024

8/10 Good

Vanessa

Travelled with family
Disliked: Cleanliness
Easy beach access. Welll manicured garden
Stayed 2 nights in Nov 2024

10/10 Excellent

Shujia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

8/10 Good

Matthew

Stayed 6 nights in Oct 2024

10/10 Excellent

Patil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 2 nights in Nov 2024

10/10 Excellent

Henry

Stayed 1 night in Nov 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

DOUGLAS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NAPLES FLORIDA BUSINESS TRIP
BEAUTIFUL HOTEL WITH GREAT SERVICE
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful! Cannot wait to go back!
Stayed 1 night in Nov 2024

6/10 Okay

Marisela

Stayed 2 nights in Oct 2024

10/10 Excellent

Edgar

Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Major changes need to happen
The hotel needs to hire more maids so that each one has more time to clean. The rooms aren't to the level of cleanliness I expect in a hotel that is this expensive. My mom had a giant yellow stain on her comforter, which is disgusting. I blame the hotel more than the maids because they're not given proper time. The carpets in the rooms need to go that's so disgusting to have in a hotel room. There's no way they're properly sanitized after each guest. The pillows are so uncomfortable and useless. Also, my room's TV wasn't working, which is something that should be checked out before guests are checked in. And it still wasn't working properly even after the maintenance guy came to fix it. The rooms need some serious renovation, if we're being honest. The tipping is getting out of control in the hotel as well. I was charged a 5 dollar delivery fee and like a 18 or 20 percent tip on room service. Mind you, they're just bringing up the food a few floors up. The spa charges a 22 percent tip, which is crazy. The umbrellas are 20 bucks when they should be free for guests. Again, this is an expensive hotel.
Stayed 3 nights in Nov 2024