2/10 Terrible
KRISTIE
Travelled with partner
13 Jan 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Asked for financial information & ID however the information is stored in a box on managers desk & does not have a privacy policy & does not store the information with mandatory requirements. Room we were allocated had a very strong smell of marijuana & cigarettes. Spoke to owner & was told to live with it.
Walls required maintenance & painting. Door jam at bathroom was rotted out. States it is a services apartment however was only serviced 1 day out of 5. Building is insecure as tenants wedge fire escape doors open. Consistent loud flowing water / toilet flushing noise 24 hours per day from rooms on upper levels. Tenants fighting & arguing outside your room in the hall wall at all hours of the night. Owners live on grounds & do nothing about the noise or complaints. Rooms need a professional deep clean as the owners do a spot clean (if your lucky) shower head fixture in bathroom was loose & had to wedge a shampoo bottle against the wall & shower head to be able to shower. Outside courtyard to the room was full of lots cigarettes butts on the ground. Rodents casually moving around in the courtyard. Bed mattress & pillows are extremely firm making sleeping difficult. The lounge in room was also extremely uncomfortable. TV is antiquated & does not all viewing of HD channels. Carpet is well outdated & felt sticky.
Unsecured, filthy, uncomfortable, noisy, smelly, did not feel safe. Could not wait to leave. Owners would not offer money back or refund money if left early.
KRISTIE
Stayed 5 nights in Jan 2025