4/10 Poor
Lee Ann
7 Oct 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was my first stay at this property, and it will be my last. The hotel is dated/worn overal . There were several obvious stains in the carpet in my room and the halls. I had a horrendous asthma attack in the middle of the night that was most certainly triggered by something in the room and almost required a hospital visit. I have never had such an experience when traveling. The front desk staff allowed me to check out early but could not do anything to compensate for the condition of the room because the room was booked through Expedia. I emailed both managers and have yet to hear back. I was told the hotel is pet-friendly and that customers sometimes do not disclose that they have pets in the room to avoid a cleaning charge, so rooms are not cleaned as they should be. My room smelled slightly of urine, so it's likely there'd been a dog/cat in the room that triggered the attack. Also, the hotel says they have a bar, which they do, but it's a very small counter next to check -in. Don't count on a traditional hotel bar. There are better hotels in the area including the Marriott and I Hotel.
Lee Ann
Stayed 2 nights in Oct 2024