Hotel New Otani Osaka

5.0 star property
Riverfront hotel with 11 restaurants and full-service spa

Photo gallery for Hotel New Otani Osaka

Exterior
Concierge desk
Aerial view
Point of interest
Boating

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Parking available
  • Housekeeping
The current price is AU$279
includes taxes & fees
6 Mar - 7 Mar

Explore the area

Map
1-4-1 Shiromi Chuo-ku, Osaka, Osaka-fu, 540-8578
  • Osaka Castle Park
    ‪2 min walk‬
  • Osaka-jō Hall
    ‪9 min walk‬
  • Osaka Castle Museum
    ‪15 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬

Room options

Deluxe Single Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Smart TV
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Family Suite for 4 People Non-Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 70 sq m
  • Park view
  • Sleeps 6
  • 4 Large Single Beds

Japanese Suite, Non Smoking, City View

Highlights

Air conditioning
Heating
Fridge
Smart TV
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 60 sq m
  • City view
  • Sleeps 6
  • 4 Single Futons

Deluxe Twin Room, Non Smoking, Castle View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 30 sq m
  • Park view
  • Sleeps 4
  • 2 Single Beds

Deluxe Double Room, Non Smoking, Castle View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 30 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Triple Room, Non Smoking, Town View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

Family Room, Non Smoking (Family Studio Town view for 6 persons)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 90 sq m
  • City view
  • Sleeps 10
  • 6 Large Single Beds

Luxury Junior Suite, High Floor, Non-smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 60 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Superior Twin Room, Non Smoking, Town View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Superior Twin Room, Non Smoking, Castle View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 30 sq m
  • Park view
  • Sleeps 4
  • 2 Single Beds

Special Sale! Suite Room, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 60 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Superior Double Room, Non Smoking, Castle View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 30 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed

Superior Triple Room, Non Smoking, Castle View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 40 sq m
  • Park view
  • Sleeps 5
  • 3 Single Beds

Economy Double Room, Non Smoking, Town View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Economy Double Room, Smoking, Town View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Suite for 3persons Selected at Check-in Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 60 sq m
  • Park view
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Bed

Luxury Connecting Suite, 4 Adults, Castle View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
2 bedrooms
Blackout curtains
Shower/bath combination
  • 110 sq m
  • Park view
  • Sleeps 6
  • 4 Large Single Beds

Superior Triple Room, Non Smoking, Town View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 40 sq m
  • City view
  • Sleeps 5
  • 3 Single Beds

Run of The House, Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

Superior Double Room, Non Smoking, Town View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Single Room, Smoking, Town View

Highlights

Air conditioning
Heating
Fridge
Smart TV
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 69 sq m
  • Park view
  • Sleeps 5
  • 3 Single Beds

Single Room, Non Smoking, Town View

Highlights

Air conditioning
Heating
Fridge
Smart TV
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 20.0 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Family Room, Non Smoking (Family Studio Town view for 7 persons)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 90 sq m
  • City view
  • Sleeps 11
  • 7 Large Single Beds

Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

Highlights

Air conditioning
Heating
Fridge
Smart TV
Renovated in 2017
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 40 sq m
  • Park view
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Beds

Family Suite for 5 People Non-Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 70 sq m
  • Park view
  • Sleeps 7
  • 4 Large Single Beds and 1 Single Bed

Run of The House, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

Economy Triple Room, Non Smoking, Town View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 30 sq m
  • City view
  • Sleeps 5
  • 3 Single Beds

Junior Suite, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 60 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Economy Triple Room, Non Smoking, Castle View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 30 sq m
  • Park view
  • Sleeps 5
  • 3 Single Beds

Non-Smoking Superior Twin Castle View

  • Sleeps 2
  • 2 Single Beds

Non-Smoking Family Suite For 5 People  Castle View

  • Sleeps 5
  • 4 Double Beds and 1 Single Bed

Non-Smoking Deluxe Twin Castle View

  • Sleeps 2
  • 2 Single Beds

Single Smoking Town View

  • Sleeps 1
  • 1 Double Bed

Non Smoking Luxury Junior Suite Castle View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Non-Smoking Deluxe Single Town View

  • Sleeps 1
  • 1 Single Bed

Non-Smoking Corner Suite Castle View

  • Sleeps 4
  • 4 Single Beds

Non Smoking Superior Double Castle View

  • Sleeps 2
  • 1 Queen Bed

Superior Triple Non Smoking Town View

  • Sleeps 3
  • 3 Single Beds

Non-Smoking Superior Triple Castle View

  • Sleeps 3
  • 3 Single Beds

Non-Smoking Superior Twin -Town View

  • Sleeps 2
  • 2 Single Beds

Non Smoking Superior Junior Suite Castle View

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Smoking Run Of The House

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Superior Double Non-Smoking Town View

  • Sleeps 2
  • 1 Queen Bed

Smoking Small Double Town View

  • Sleeps 2
  • 1 Double Bed

Non Smoking Quadruple Family Castle View

  • Sleeps 4
  • 2 Single Beds

Non-Smoking Small Double Town View

  • Sleeps 2
  • 1 Double Bed

Non Smoking Deluxe Double Castle View

  • Sleeps 2
  • 1 King Bed

Non-Smoking Deluxe Triple Town View

  • Sleeps 3
  • 3 Single Beds

Non-Smoking Single Town View

  • Sleeps 1
  • 1 Double Bed

Suite - Selected At Check-in Non Smoking

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Non-Smoking Small Triple Town View

  • Sleeps 3
  • 3 Single Beds

Non-smoking Japanese Suite Town View

  • Sleeps 4
  • 4 Single Futons

Non-Smoking Family Suite For 4 People  Castle View

  • Sleeps 4
  • 4 Double Beds

SuperiorSuite Or Executive Suite Triple Non-Smoking Castle View

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Double Beds

Suite For 3persons Selected At Check-in Non Smoking

  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed

Run Of House Non-Smoking

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

About the area

Osaka

A luxury stay in the heart of Osaka awaits you at Hotel New Otani Osaka. Within just a 15-minute stroll, you'll find Osaka-jō Hall and Osaka Castle. Highlights at this hotel include 11 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at FitnessCLUB can include access to the sauna and hot tub. The restaurant, ALL DAY DINING SATSUKI, serves local and international cuisine and is open for breakfast, brunch, lunch and dinner. Enjoy access to 2 outdoor tennis courts along with an indoor swimming pool and a gym. 17 meeting rooms and limo/town car service are among the business amenities offered. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Chuo hotel include Dotonbori Glico Sign and Tsutenkaku Tower.

What's nearby

  • Osaka-jō Hall - 9 min walk
  • Osaka Castle - 15 min walk
  • Dotonbori Glico Sign - 6 min drive
  • Tsutenkaku Tower - 7 min drive
  • Umeda Sky Building - 7 min drive

Getting around

  • Osakajo-koen Station - 3 min walk
  • Morinomiya Station - 13 min walk
  • Osaka (KIX-Kansai Intl.) - 57 min drive

Restaurants

  • ‪いずみホール - ‬2 min walk
  • ‪マクドナルド - ‬5 min walk
  • ‪PRONTO - ‬5 min walk
  • ‪サイゼリヤ - ‬5 min walk
  • ‪麺匠慶次 - ‬5 min walk

About this property

Hotel New Otani Osaka

Riverfront hotel with 11 restaurants and full-service spa
Hotel New Otani Osaka offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 11 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

17 meeting rooms and limo/town car service are available. A fitness centre, spa services, and multilingual staff are also featured at the luxury Hotel New Otani Osaka. An airport shuttle at scheduled times and a bus station shuttle are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Osaka hotel.

  • 1 building
  • 525 guestrooms or units
  • 18 levels
  • 11 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1986
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Hotel New Otani Osaka offers 525 air-conditioned accommodations with a safe and free newspapers. 43-inch Smart televisions come with digital channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Osaka hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, FitnessCLUB. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:00 AM to 5:00 PM at scheduled times
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Covered parking on site (JPY 1,200 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,945 for adults and JPY 2,875 for children
  • 11 restaurants
  • 2 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • ALL DAY DINING SATSUKI
  • FRENCH CUISINE SAKURA
  • ISSHIN
  • TEPPANYAKI KEYAKI

Things to do

  • 2 outdoor tennis courts
  • Art gallery
  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Lifeguards on site
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms

Outdoors

  • On a river

Full-service spa

  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Handrails in stairways (88 centimetre high)
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast Included room rate for children ages 3 and younger who share existing bedding with parents.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 10 March to 29 March:
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4945 for adults and from JPY 2875 for children
  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)
  • Covered self-parking fee: JPY 1200 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: JPY 3850 per person and includes use of: sauna; hot tub; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from noon to 5:00 PM
  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani Osaka
Hotel Osaka New Otani
Hotel Otani Osaka
New Hotel Otani Osaka
New Otani Hotel Osaka
New Otani Osaka
Osaka Hotel New Otani
Osaka New Otani Hotel
Osaka Otani Hotel
Otani Hotel Osaka
Hotel New Otani
Hotel New Otani Osaka Hotel
Hotel New Otani Osaka Osaka
Hotel New Otani Osaka Hotel Osaka

Frequently asked questions

What is the cancellation policy at Hotel New Otani Osaka?

Hotel New Otani Osaka offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel New Otani Osaka?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel New Otani Osaka on 6 Mar 2025 start from AU$279.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel New Otani Osaka?

Yep, Hotel New Otani Osaka has a covered self car park with in/out privileges for JPY 1200 per night.

Is there a spa on site at Hotel New Otani Osaka?

Yep, FitnessCLUB is available for guests. It has a hot tub and a sauna.

Does Hotel New Otani Osaka have a pool?

Hotel New Otani Osaka has an indoor pool. The pool is open noon to 5:00 PM.

What luxury perks are available at Hotel New Otani Osaka?

Hotel New Otani Osaka features a full-service spa, an indoor pool and 11 restaurants.

Is Hotel New Otani Osaka family-friendly?

You bet! With amenities such as children's meals, babysitting services and an indoor pool, it's no surprise that Hotel New Otani Osaka is a hit with families.

Does Hotel New Otani Osaka serve breakfast?

Yep, our visitors give a thumbs up to the buffet brekkie here! Available daily between 7:00 AM and 10:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Hotel New Otani Osaka?

No, but there's an airport shuttle that runs from 8:00 AM - 5:00 PM at scheduled times for a fee.

Is there a bar or restaurant at Hotel New Otani Osaka?

Yep, you can grab a meal at Hotel New Otani Osaka's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Hotel New Otani Osaka?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel New Otani Osaka?

No, only service animals are allowed.

Hotel New Otani Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1742 out of 2325 reviews
Rating 8 - Good. 424 out of 2325 reviews
Rating 6 - Okay. 110 out of 2325 reviews
Rating 4 - Poor. 26 out of 2325 reviews
Rating 2 - Terrible. 23 out of 2325 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the castle and staff were excellent very friendly. Gorgeous Christmas decorations and lobby. Breakfast was also fabulous. Safe clean and lovely location near subway and JR rail Only fault is pool gym need to pay for, although we didn’t have time for that anyway as there was so much to do anyway and great running tracks near by Highly recommend and Thankyou to all the staff!
Stayed 2 nights in Dec 2024

10/10 Excellent

Tiancheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, one of a kind view to the castle that’s unbeatable, delicious food, and I can keep listing the things I love about this hotel! Definitely would come back next time I visit Osaka.
Stayed 3 nights in Nov 2024

10/10 Excellent

JOHN, Fullerton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, 2 min walk to JR station, walking distance to Osaka Castle, good breakfast buffet, convenient store next door…
Stayed 4 nights in Nov 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Excellent hotel with amazingly helpful staff. Very spacious rooms with all the amenities you need. The staff from checkin, bell and housekeeping was excellent in their customer service. The staff in the frontline all spoke perfect English. Everyone was so helpful and truly took pride in their hotel and job. The hotel itself is beautiful and the service is exceptional. Great location to transportation and restaurants.
Stayed 5 nights in Nov 2024

10/10 Excellent

Daniel

Stayed 3 nights in Nov 2024

10/10 Excellent

MIYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and huge room. Super close to osaka castle.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with a great view of Osaka Castle. Staff was fantastic, very friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jasveenkaur Jaspalsingh

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 3 nights in Nov 2024

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and accommodating staff
Stunning hotel with a decent amount of room and nice amenities. Black out curtains and the pyjamas were a great touch! Bathroom was a bit dated but I didn’t mind, it was a lovely stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room felt a bit dated but the staff were excellent and the location was amazing!
Stayed 2 nights in Nov 2024

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the staff were outstanding here. Definitely earned the 5 star rating. Staff were particularly well spoken in English and helpful explaining where things are and various services like in-room massage and laundry pick up. Overall great place to stay - castle view room with a safe, fridge, coffee and tea. Only disappointment for my friend and I was that their pool/spa was pay-to-use, which doesn’t seem to match the style of the hotel. Perhaps the high level room bookers get free access, not sure. Other than not being able to swim without paying a fee, we were super happy with this place. High level food, service, and amenities overall. Would definitely stay here again in returning to Osaka.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will always come to New Otani when i'm in Osaka
Very courteous staff, clean rooms and great facilities in the hotel. Walking distance to lots of restaurants, coffeshops, subway stations and more. Highly recommended hotel. Every time I come to Osaka, I will come here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Glen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very handy location to go to Osaka castle, staff were very friendly and supportive with our needs. An easy walk to transport.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Paul

Stayed 2 nights in Nov 2024

8/10 Good

Teresa, Dublin

Liked: Amenities
The lobby is very nice and looks Elegant, however the rooms are so dated.
Stayed 1 night in Nov 2024

6/10 Okay

lika

Liked: Cleanliness, staff & service
Room is a big with view to Osaka castle. Hotel is outdated, required renovation, breakfast very limited and the same every day. Location wise, few minutes from Osaka Loop line - few stations from Osaka Station
Stayed 7 nights in Nov 2024

8/10 Good

Marianne

Travelled with family
Liked: Cleanliness, staff & service
Staff were friendly and helpful, top notch. Our room had a great view of Osaka Castle. It was quiet and clean. However, the bathroom still had old faucets and hardware. The toilet didn’t work as intended with the bidet. The tub was old style. The heater or AC didn’t work either. The room was very stuffy. The breakfast buffet was average.
Stayed 4 nights in Nov 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for the location but the hotel itself was better than I could imagine. It was one of the best hotels I have ever stayed in. I would highly recommend this hotel to others and would definitely stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shu Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3-5 minutes walk to 2 train station and Osaka Castle. Very quiet and convenient location. We really enjoyed our stay there, the hotel staff were very friendly and the service was really good. They do provide everything you need, including pajama. I didn't bring The cream for dry skin, the cream they provided really helped us a lot for the dry weather. Recommend Hotel New Otani if you wish to have a quiet and good rest after your busy day.

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is nice and beautiful. I really like the location except that it is far away from public transportation. As an As an handicap, I have to always walk the extra mile to find the elevator. Everything opened at 10. Not convenient if you’re on the run.
Stayed 4 nights in Nov 2024

10/10 Excellent

Yamabayashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

wee yin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff. Would stay here again.
Stayed 2 nights in Nov 2024