Fairmont Mayakoba Riviera Maya - All Inclusive

5.0 star property
Luxury property on the beach, with 5 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairmont Mayakoba Riviera Maya - All Inclusive

On the beach, white sand, sun-loungers, beach umbrellas
Couples treatment room(s), sauna, steam room, body treatments
8 restaurants, breakfast, lunch, dinner served; Mexican cuisine
View from room
Suite, 1 King Bed, Private Pool (Coral) | View from room

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Restaurant
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available

Explore the area

Map
Carretera Fed.Cancún- Playa del Carmen, KM 298, Solidaridad, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    1 min walk
  • Gran Coyote Golf
    3 min drive
  • Playa Xcalacoco
    6 min drive
  • Playa Del Carmen, Quintana Roo (PCM)
    13 min drive

Room options

Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
Select Comfort bed
Premium bedding
  • 41 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Fairmont, Room, 1 King Bed, Non Smoking, Garden View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
Select Comfort bed
Premium bedding
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Fairmont, Room, 2 Queen Beds, Non Smoking, Garden View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
Select Comfort bed
Premium bedding
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Casita, Deluxe Room, 1 King Bed, Non Smoking, Garden View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
Select Comfort bed
Premium bedding
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Casita, Deluxe Room, 2 Queen Beds, Non Smoking, Garden View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
Select Comfort bed
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Casita Signature, Room, 1 King Bed, Non Smoking, Canal View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
Select Comfort bed
Premium bedding
  • 45 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

Casita Signature, Room, 2 Queen Beds, Non Smoking, Canal View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
Select Comfort bed
Premium bedding
  • 45 sq m
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Ceiling fan
Select Comfort bed
  • 85 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Casita, Signature Suite, 2 Queen Beds, Non Smoking, Canal View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
Select Comfort bed
Premium bedding
  • 85 sq m
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Fairmont, Room, 1 King Bed, Non Smoking, Resort View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
Select Comfort bed
Premium bedding
  • 41 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking, Beachfront

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Private Pool, Canal View (Bambu)

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
LED TV
Separate bedroom
  • 172 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

Beach Area Casita, Suite, 1 King Bed with Sofa bed, Canal View

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Select Comfort bed
  • 103 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Beach Area Casita, Room, 2 Queen Beds, Canal View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
Select Comfort bed
Premium bedding
  • 47 sq m
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Beach Area Casita, Room, 1 King Bed, Canal View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
Select Comfort bed
Premium bedding
  • 43 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, Multiple Beds, Private Pool, Ocean View (El Camaleon)

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
LED TV
Separate bedroom
  • 205 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 1 King Bed, Private Pool, Canal View (La Tortuga)

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
LED TV
Separate bedroom
  • 198 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Private Pool (Coral)

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
LED TV
Separate bedroom
  • 139 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

Casita, Suite, 1 King Bed, Non Smoking, Beachfront

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Fairmont Mayakoba Riviera Maya - All Inclusive. You'll be steps from El Camaleón Mayakoba Golf Course and 3.3 km (2 mi) from Gran Coyote Golf. Highlights at this all-inclusive property include 8 restaurants, 5 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, La Laguna, serves Mexican cuisine and is open for breakfast and dinner. Cielo at Maykana is the property's own rooftop bar. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and golf course. 27710 square feet (2574 square metres) of event facilities include 12 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and a sauna. Each morning buffet breakfast is served between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 5-property class Playa del Carmen property include Maroma Beach and Playa del Carmen Main Beach.

What's nearby

  • El Camaleón Mayakoba Golf Course - 1 min walk - 0.1 km
  • Gran Coyote Golf - 3 min drive - 3.4 km
  • Playa Xcalacoco - 6 min drive - 5.3 km
  • Tres Rios Ecopark - 6 min drive - 4.2 km
  • Playa del Carmen Main Beach - 13 min drive - 8.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • ‪Cafe Antoinette - ‬5 min walk
  • ‪La Copa - ‬5 min drive
  • ‪Coco Café - ‬5 min drive
  • ‪Las Brisas Restaurant & Lounge Bar - ‬6 min drive
  • ‪La Laguna Restaurant & Lounge - ‬4 min drive

About this property

Fairmont Mayakoba Riviera Maya - All Inclusive

Luxury property on the beach, with 5 outdoor swimming pools
Fairmont Mayakoba Riviera Maya - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at Fairmont Mayakoba Riviera Maya - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 5 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This 5-star Playa del Carmen property is smoke free.

  • 401 guestrooms or units
  • 8 dining venues
  • 2 bars on the beach
  • 3 bars or lounges
  • 27710 sq ft of conference space
  • 2574 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Fairmont Mayakoba Riviera Maya - All Inclusive offers 401 accommodations with laptop-compatible safes and free newspapers. Rooms open to furnished balconies. Select Comfort beds feature premium bedding. LED televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower, designer toiletries and hairdryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hairdryers can be requested.

The on-site spa has 20 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: USD 41 for adults and USD 35 for children
  • 2 beach bars
  • 3 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cielo at Maykana
  • Gaia at Maykana
  • Hix Bar & Lobby Lounge
  • La Laguna
  • Tauro Steakhouse

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (27,710 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 55.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.00 per person, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Housekeeping
  • In-room bottled water
  • Pool access
  • Sporting facilities or equipment
  • Valet parking

We've listed all charges provided to us by the property.

The daily resort fee is charged to guests age 18 and older.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 41 for adults and from USD 35 for children
  • Airport shuttle fee: USD 256.00 per vehicle (return, maximum occupancy 2)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 55.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Mayakoba Riviera Maya All Inclusive Playa del Carmen
Fairmont Mayakoba Riviera Maya All Inclusive Playa del Carmen
Fairmont Mayakoba Riviera Maya - All Inclusive Playa del Carmen
Fairmont Mayakoba Riviera Maya All Inclusive

Frequently asked questions

What is the cancellation policy at Fairmont Mayakoba Riviera Maya - All Inclusive?

Fairmont Mayakoba Riviera Maya - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Mayakoba Riviera Maya - All Inclusive?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Fairmont Mayakoba Riviera Maya - All Inclusive on 1 Dec 2024 start from AU$1,358.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Mayakoba Riviera Maya - All Inclusive?

Yep, Fairmont Mayakoba Riviera Maya - All Inclusive has a free self car park.

Are there any beaches close to Fairmont Mayakoba Riviera Maya - All Inclusive?

The closest beach to Fairmont Mayakoba Riviera Maya - All Inclusive is Playa del Carmen Main Beach (7.9 km).

Is there a spa on site at Fairmont Mayakoba Riviera Maya - All Inclusive?

Yep, there is an onsite spa at Fairmont Mayakoba Riviera Maya - All Inclusive. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Fairmont Mayakoba Riviera Maya - All Inclusive have a pool?

Fairmont Mayakoba Riviera Maya - All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 6:00 AM to 8:00 PM.

What luxury perks are available at Fairmont Mayakoba Riviera Maya - All Inclusive?

Fairmont Mayakoba Riviera Maya - All Inclusive features 2 beach bars, 5 outdoor pools and a full-service spa. All guestrooms come with Select Comfort beds, premium bedding and 24-hour room service.

What makes Fairmont Mayakoba Riviera Maya - All Inclusive a romantic place to stay?

Couples spa treatments and beachfront dining, as well as comfy beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Fairmont Mayakoba Riviera Maya - All Inclusive.

Is Fairmont Mayakoba Riviera Maya - All Inclusive family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Fairmont Mayakoba Riviera Maya - All Inclusive is a hit with families.

Does Fairmont Mayakoba Riviera Maya - All Inclusive serve breakfast?

You bet, buffet breakfast is available daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Fairmont Mayakoba Riviera Maya - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Fairmont Mayakoba Riviera Maya - All Inclusive?

Relax with a coldie at the 2 beach bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Fairmont Mayakoba Riviera Maya - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Fairmont Mayakoba Riviera Maya - All Inclusive?

Furry friends are welcome at Fairmont Mayakoba Riviera Maya - All Inclusive, with food and water bowls on offer.

Is there a golf course on site at Fairmont Mayakoba Riviera Maya - All Inclusive?

Yep, Fairmont Mayakoba Riviera Maya - All Inclusive has an 18-hole golf course. A golf driving range, golf lessons, golf carts and golf clubs are also available.

Fairmont Mayakoba Riviera Maya - All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 489 out of 612 reviews" "
Rating 8 - Good. 88 out of 612 reviews" "
Rating 6 - Okay. 23 out of 612 reviews" "
Rating 4 - Poor. 9 out of 612 reviews" "
Rating 2 - Terrible. 3 out of 612 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Liz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great family vacation destination. This was our second time staying at Fairmont Mayakoba. The beach and the resort are beautiful! The restaurant choices are delicious; Tauro steakhouse being our favorite.
Stayed 5 nights in Aug 2024

10/10 Excellent

kelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When looking at reviews, one should consider each person has individual likes, dislikes, experiences, etc. that may not be the same as yours. This review is based on my personal preferences. First - The Resort. Beautiful, peaceful, well kept, and smells great! The beach is well maintained with great amenities and service. Second - The Staff. Every staff member from the concierge down to the maintenance workers were polite, always smiling and helpful. The staff here are excellent. Third - Food/Restaurants. Now I am a basic kind of food person, but certainly could find great food to eat across all the restaurants. My family are foodies and raved about all the dishes they had. The flavors, presentation, and service were impeccable. One night at the steak house, my wife's order wasn't done to her liking. Didn't make a big deal about it as we had enough food. A minute later the chef came out with a replacement dinner (without asking) to make sure we were happy (and we are low maintenance travelers). So overall if you want a peaceful, relaxed, classy vacation in the Cancun area, Fairmont Mayakoba is highly recommended.
Stayed 7 nights in Jun 2024

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort exceptional service!
Stayed 7 nights in Mar 2024

8/10 Good

Evan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food wasn’t good
Stayed 7 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
One of our favorite spring breaks at this property.
Stayed 6 nights in Mar 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful property and beach. The property is enormous and a thorough orientation at check in would have been helpful. The staff are very friendly and helpful. Advice to pre-book dinner reservations (before arrival) would also have been helpful. We could not get dinner reservations, most nights before 8:30 pm. Overall very nice resort.
Stayed 6 nights in Mar 2024

10/10 Excellent

Sindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairmont Mayakoba was the most beautiful and relaxing place my husband and I have stayed. It was much needed time with our family. We WILL be back!
Stayed 6 nights in Feb 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with incredible service! Rodrigo, Gilberto, Anthony and the rest of the Mayakoba staff made the trip amazing. Can not go wrong with visiting Mayakoba. We will be back again.
Stayed 7 nights in Feb 2024

10/10 Excellent

Nusrat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort
Stayed 7 nights in Feb 2024

10/10 Excellent

Mary Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property before but this was the first time since it had been renovated. The room was perfect, clean and close to lobby. The restaurants offered a wide variety of delicious food. We chose the all inclusive package and we were happy that we did that. We enjoyed spending our days between the pools and the beach.
Stayed 5 nights in Feb 2024

8/10 Good

Samaneh

The nature around is beautiful, the property is not stroller friendly, there are no ramps to some of the restaurants They dont clean the rooms much, just the bare minimum like chnaging towels The food is phenomenal The all inclusive package does not include everything which is confusing and frustrating because you have to keep asking whats included
Stayed 7 nights in Feb 2024

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, service, restaurants and amenities.
Stayed 7 nights in Jan 2024

8/10 Good

denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Hanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Fairmont Mayakoba December 10-15 with the all inclusive plan. Overall the resort was amazing. Fantastic service, delicious food. The attention to detail was superb. Very contentious regarding our food allergies. Super nice employees. Property was very clean. The only things that weren’t fantastic was the dairy free options as Bassano. It was spaghetti with a red sauce, no meat. Also, it would’ve been great if there was family friendly night time entertainment. I saw on the social media pages the resort has lots of events now during Christmas. I would’ve loved to have some event maybe every other night. That way after dinner we would’ve had something to do besides go to bed.
Stayed 5 nights in Dec 2023

10/10 Excellent

Bradley Dorn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was truly a 5 star property from the accommodating staff, especially Annette in Concierge to the spacious rooms with outdoor showers, to the brand new spa and delicious cuisine. Everything was truly top notch! Loved spending our holiday at Fairmont Mayakoba! We will be back!
Stayed 7 nights in Dec 2023

10/10 Excellent

Lindsey, Galveston

Stayed 4 nights in Dec 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Food and service were excellent! Relaxing resort
Stayed 7 nights in Dec 2023

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Ra Young, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Diane Elizabeth, Paramus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAYING HERE WAS LIKE LIVING IN A JUNGLE...WAS AWDESOME HIGHLLY RECOMMEND
Stayed 7 nights in Nov 2023

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience! The food, the pools, the staff were all amazing. The first resort I’ve stayed at that I would return to.
Stayed 3 nights in Oct 2023

2/10 Terrible

Mahdiar

Stayed 2 nights in Oct 2023

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about the Fairmont Mayakoba is the food. Everything I ate - except the Korean BBQ (which was not Korean in anyway) was amazing, fresh and delicious. The casitas are very cool, especially the canal view. The only thing that is difficult, unless you are staying in the beach area, the time it takes to get there is looonnngggg. Also, sometimes it’s hard to get a cart. We stayed for our 20th Anniversary, they gave us an upgrade from the main building to a casita, but for an anniversary of that caliber, I would have expected a better location. Warning - don’t visit the doctor at the facility, it is expensive and they sent us to Hospiten - which is the biggest scam hospital ever. They tried to charge us $27,000 for a simple surgical procedure that costs $5000 in the US with no insurance. Hospiten also gives estimates on the price of your visit based on where you’re staying. So, if you’re coming from the Fairmont, be ready to pay a huge amount. They also give kickbacks to the hotel, which in my opinion is disgusting. Another issue unfortunately was our room, there was at least four different issues that we had to address over the week’s stay. However, the property did compensate us by giving us one night free, which I thought was very fair. Overall our stay at the Fairmont in Mayakoba was pretty great and again the food was spectacular.
Stayed 7 nights in Jul 2023