Tancah accommodation from AU$230

Estuvimos en el Hotel por 3 dias i todo estuvo super bien. Nuestro cuarto a unos pasos de la playa, bien traquilo. Todo el personal super amable a todo, Carlos, Eliseo i Manuel nos trataron como reyes, cena en el VIP (roof top). Lo unico malo fue que un dia completo, estuvieron grabando un show Frances, i nos anduvieron moviendo de un lado a otro para que pudieran aser las grabaciones, sin aber comunicado a los que nos estavamos hospedando en el Hotel, pero de ahi en fuera todo estuvo super bien. Esperamos volver i estar por mas dias.

Amazing service!

We were pleasantly surprised to be welcomed with upgraded perks such as complimentary spa offers and discounts, a private pool and beach access and access to the adjoining resort facilities. We were pleased with the food at the a la carte options. However, accessing them was a logistical nightmare. The online access was down. This required guests to line up daily at 7:30 am to TRY to get a booking for that day. On our second last day, I was first in a line of 25, and was still unable to access any a la carte restaurant for that day. No one was able to book. There is no advance booking- I don’t understand the issue. It must be improved. One other concern was the use of artificial sweeteners in the bar mixes. We all ended up choosing non-choice drinks due to this practice- not only is it an unpleasant aftertaste, it causes migraines in one of our party. We switched to clear drinks like gin and tonic instead of delicious fancy drinks which was disappointing. The juice bar was a real treat, and we utilized it daily. We found the choices for vegetarians and healthy eaters were plenty. The crepe stand was a lovely choice, and the availability of cappuccino at most locations was a bonus. We enjoyed the evening activities and the entertainment and animation staff were wonderful and sometimes hilarious! The dancers in the Latin show were truly world class. Overall, with those small bits of feedback, it was an exceptional vacation and we will certainly try to return.