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Casa Altamar

3.0 star property
Adults-only beachfront hotel with outdoor pool

Photo gallery for Casa Altamar

Outdoor pool
Beach/ocean view
1 bedroom, in-room safe, individually decorated, individually furnished
Dock
1 bedroom, in-room safe, individually decorated, individually furnished

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast available
  • Kitchen
  • Housekeeping

Explore the area

Map
Bahia Tankah Tres, Lote # 16, Tulum, QROO, 77781
  • Cenote Manatí
    ‪5 min walk‬
  • Soliman Bay
    ‪5 min drive‬
  • Tulum Mayan Ruins
    ‪12 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪60 min drive‬

Room options

View all photos for Honeymoon Room, 1 King Bed, Balcony, Oceanfront

1 bedroom, in-room safe, individually decorated, individually furnished

Honeymoon Room, 1 King Bed, Balcony, Oceanfront

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Renovated in 2020
Ceiling fan
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View, Ground Floor

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Ocean View, Ground Floor

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Renovated in 2020
Ceiling fan
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Queen Beds, Ocean View, Ground Floor

1 bedroom, in-room safe, individually decorated, individually furnished

Twin Room, 2 Queen Beds, Ocean View, Ground Floor

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Renovated in 2020
Ceiling fan
Separate bedroom
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Honeymoon Room, 1 King Bed, Balcony, Oceanfront

1 bedroom, in-room safe, individually decorated, individually furnished

Honeymoon Room, 1 King Bed, Balcony, Oceanfront

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Renovated in 2020
Ceiling fan
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Renovated in 2020
Ceiling fan
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Queen Beds, Garden View, Ground Floor

1 bedroom, in-room safe, individually decorated, individually furnished

Twin Room, 2 Queen Beds, Garden View, Ground Floor

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Renovated in 2020
Ceiling fan
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Twin Room, 2 Queen Beds, Garden View

1 bedroom, in-room safe, individually decorated, individually furnished

Twin Room, 2 Queen Beds, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Renovated in 2020
Ceiling fan
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Renovated in 2020
Ceiling fan
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View, Ground Floor

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Garden View, Ground Floor

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Renovated in 2020
Ceiling fan
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, Private Bathroom, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 Bedroom, Private Bathroom, Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Renovated in 2020
Ceiling fan
Separate bedroom
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Renovated in 2020
Ceiling fan
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Tulum

At Casa Altamar you'll be within just a 10-minute stroll of Tulum National Park and Cenote Manatí. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool and in-room kitchenettes. .A pampering day can include deep-tissue massages and Swedish massages. At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas and laundry facilities. Continental breakfast is available daily between 8:30 AM and 11:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Tulum hotel include Xel-Há Park and Soliman Bay.

What's nearby

  • Cenote Manatí - 5 min walk - 0.5 km
  • Soliman Bay - 5 min drive - 2.4 km
  • Xel-Há Park - 9 min drive - 9.6 km
  • Tulum Mayan Ruins - 12 min drive - 9.9 km
  • Playa Paraiso - 25 min drive - 15.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 60 min drive

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬12 min drive
  • ‪Mulut Jach Ki - ‬8 min drive
  • ‪Templo Dios del Viento - ‬12 min drive
  • ‪World Cafe - ‬6 min drive
  • ‪La Fiesta Mexicana - ‬8 min drive

About this property

Casa Altamar

Adults-only beachfront hotel with outdoor pool
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, spa services, and a terrace are also featured at Casa Altamar. Self parking is free. A complete renovation of Casa Altamar was completed in October 2020.

This 3-star Tulum hotel is smoke free.

  • 1 building
  • 11 guestrooms or units
  • 3 levels
  • Built in 2009
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Casa Altamar offers 11 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and a hairdryer. Each accommodation is individually furnished and decorated. Accommodation at this 3-star hotel has kitchenettes.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, sports massages and Swedish massages.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:30 AM to 11:30 AM for a fee: USD 30 to 35 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Kitchenette

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Pets

  • Pets and service animals are not allowed at Casa Altamar

Children and extra beds

  • Children younger than 12 are not allowed at this adults-only property. All guests 12 and older are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 30 to 35 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 12 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Altamar Hotel
Casa Altamar Tulum
Casa Altamar Hotel Tulum

Frequently asked questions

Is parking available at Casa Altamar?

Yep, Casa Altamar has a free self car park.

Are there any beaches close to Casa Altamar?

The closest beach to Casa Altamar is Playa Paraiso (8 km).

Is there a spa on site at Casa Altamar?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does Casa Altamar have a pool?

Casa Altamar has an outdoor pool. The pool is open 8:00 AM to 10:00 PM.

What makes Casa Altamar a romantic place to stay?

Couples spa treatments and a lounge bar, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Casa Altamar.

Is Casa Altamar family-friendly?

No, Casa Altamar is an adults-only property.

Does Casa Altamar serve breakfast?

Sure does, continental breakfast is offered daily from 8:30 AM to 11:30 AM.

Is there a free airport shuttle available at Casa Altamar?

No, Casa Altamar does not offer an airport shuttle service.

Is there a bar or restaurant at Casa Altamar?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Casa Altamar?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Casa Altamar?

No, pets and service animals are not allowed.

Casa Altamar Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 70 out of 78 reviews
Rating 8 - Good. 7 out of 78 reviews
Rating 6 - Okay. 0 out of 78 reviews
Rating 4 - Poor. 1 out of 78 reviews
Rating 2 - Terrible. 0 out of 78 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Shervin

Stayed 3 nights in Dec 2024

10/10 Excellent

Adelaide, SAN FRANCISCO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and very comfortable, and the staff was amazing. They went above and beyond to make our stay enjoyable. I highly recommend this hotel to anyone looking to relax. The beach is just a minute away, and the property features a pier with hammocks, a swimming pool, and boards for exploring the water.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kole

Stayed 2 nights in Nov 2024

8/10 Good

Dariush

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 2 nights in Nov 2024

8/10 Good

John

Stayed 3 nights in Apr 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location. Good food and drink at fair prices on offer.
Stayed 3 nights in Mar 2024

10/10 Excellent

Collin

Stayed 4 nights in Feb 2024

10/10 Excellent

Wesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful short stay at Casa Altamar. The room was very clean and quiet, the staff welcomed us and even made food for us after hours, and the location is gorgeous. I can't say enough about how friendly and helpful the staff were. And the restaurant is excellent! Would always recommend.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ruthie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved staying at Casa Altamar for my weeklong trip to Tulum. The room was gorgeous and clean, with an ocean view, strong AC and hot water. The facilities were beautiful, quiet and thoroughly relaxing, with laid back beach resort vibes. I agree with the many other reviewers mentioning the top notch staff. I was travelling mostly solo and really appreciated how friendly and helpful everyone was. The only downsides to mention are that there was no fridge in the room, and the restaurant/bar are quite expensive (on par with the other touristy places along the beach in the area, but much pricier than many places in downtown Tulum). You also really need a car if you want to regularly leave the hotel as it’s about a 20 minute drive into town and taxis cost 500 pesos each way. With a car, getting around is very easy and affordable. Thanks Casa Altamar - I would return in a heartbeat!
Stayed 7 nights in Feb 2024

10/10 Excellent

Anne-Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and relaxing
As soon as we walked in, we felt welcomed by all the staff. Everybody has been lovely, the food was delicious, the view was incredible. It’s calm and relaxing. I recommend to everyone.
Stayed 2 nights in Jan 2024

10/10 Excellent

Alee

Liked: Cleanliness
Stayed 10 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a calm peaceful hotel. We paid for an ocean view room however our view was a pool view and the ocean could only be seen from the balcony. 20 mins drive to tulum central and the hotel zone. If interested to head that way, rent a car because taxis are very pricey. They offer kayaking, canoeing, paddle board in front of the hotel. When it gets dark, not much to do in the hotel as the restaurant closes at 9pm. No TV in the rooms. Overall, friendly staff and peaceful place to stay for a couple days.
Stayed 3 nights in Jan 2024

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está aislado lo cual brinda paz y tranquilidad.
Stayed 4 nights in Jan 2024

10/10 Excellent

James

Stayed 3 nights in Jan 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Denisha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Intermittent power cuts which lasted for 30 seconds or so at a time throughout the stay and no hot running water for the first two nights are the only thing that prevent this from being a five star review. Given the power cuts did not last long and the weather was so good that it was okay not to have hot water, we were willing to accept it at the time. The staff were excellent, the food delicious, the views were stunning and the facilities in general were beautiful. The road has guards posted on it for additional security for anyone who may be concerned about safety. I would advise anyone staying here to bring water shoes for piece of mind, as the seabed here is stony. Also, the road down to the hotel is potholed - I don't believe this is any fault of the hotel, just wanting to give a heads up. Thanks again to Arturo, Armin, Javier, and Gloria for a wonderful stay.
Stayed 4 nights in Dec 2023

10/10 Excellent

Tera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough about what a great experience this was. If you are looking for somewhere to stay that is beautiful, quiet, not touristy, with great food, this is the place for you. The beach was amazing with glorious sunrises. My room was beautifully decorated and comfortable. The staff were the absolute best! I was a solo traveler and felt safe, comfortable, and welcomed. I will definitely be back. The only thing I would change is I would stay longer!
Stayed 6 nights in Nov 2023

10/10 Excellent

Jaime

Stayed 2 nights in Oct 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beachside stay
Amazing, staff always friendly, felt like home!
Stayed 5 nights in Sep 2023

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We won’t stay anywhere else.
This place is amazing, it’s a stunning location with world class service and food. Snorkeling in the protected bay was the highlight for us. Crystal clear water, no seaweed and tons of marine life. I can’t believe the deal we got on the place. I would have paid more and been completely happy. Excellent value away from the crowds in Tulum proper.
Stayed 2 nights in Aug 2023

10/10 Excellent

Denleen

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed staying a week.The hotel is very clean and beautiful. The food was very good.I ate at the hotel almost everyday. Delicious! Arturo was super nice. He greeted me and my son upon arrival. Very welcoming! Arturo and his staff was excellent. Great hotel, food and staff.

10/10 Excellent

michael

Stayed 6 nights in Mar 2023

10/10 Excellent

biju

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Reclusive. Need a car to get to dining options. Breakfast in the hotel is reasonable ( continental) and no warm items.
Stayed 3 nights in Mar 2023