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Four Points by Sheraton Veracruz

3.5 star property
Hotel with a full-service spa, near Plaza Las Americas Shopping Mall

Photo gallery for Four Points by Sheraton Veracruz

Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Bar (on property)
Lobby
Room, 1 King Bed, Balcony, Partial Ocean View | View from room
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Room service
The current price is AU$114
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
Bv. Adolfo Ruiz Cortinez 1917 - 1997, Costa de Oro, Boca del Río, VER, 94299
  • Plaza Mocambo Veracruz
    ‪12 min walk‬
  • Plaza Las Americas Shopping Mall
    ‪2 min drive‬
  • World Trade Center Veracruz
    ‪3 min drive‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony, Partial Ocean View

Room, 1 King Bed, Balcony, Partial Ocean View

Room, 1 King Bed, Balcony, Partial Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
  • Partial ocean view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View (Balcony)

Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View (Balcony)

Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View (Balcony)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
  • Partial ocean view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, City View

Room, 1 King Bed, Balcony, City View

Room, 1 King Bed, Balcony, City View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, City View (Balcony)

Junior Suite, 1 King Bed with Sofa bed, Balcony, City View (Balcony)

Junior Suite, 1 King Bed with Sofa bed, Balcony, City View (Balcony)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
  • City view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Balcony, City View

Room, 2 Double Beds, Balcony, City View

Room, 2 Double Beds, Balcony, City View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Boca del Río

At Four Points by Sheraton Veracruz you'll be within just a 15-minute stroll of University of Veracruz and Plaza Mocambo Veracruz. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include massages along with access to the sauna. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and pool loungers. Business amenities include 4 meeting rooms, a conference centre, and a 24-hour business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 7:00 AM and noon. There's also the convenience of free valet parking. .Attractions within a 30-minute walk of this 3.5-property class Boca del Río hotel include Plaza Las Americas Shopping Mall and World Trade Center Veracruz.

What's nearby

  • Plaza Mocambo Veracruz - 12 min walk - 1.0 km
  • Plaza Las Americas Shopping Mall - 2 min drive - 2.1 km
  • World Trade Center Veracruz - 3 min drive - 2.2 km
  • Veracruz Aquarium - 5 min drive - 4.5 km
  • Mocambo Beach - 10 min drive - 3.2 km

Getting around

  • Veracruz Central Station - 19 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 26 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Los Farolitos - ‬6 min walk
  • ‪Sirloin Grill & Bar - ‬5 min walk
  • ‪Nata Reposteria & Café - ‬6 min walk
  • ‪La Hilacha - ‬4 min walk

About this property

Four Points by Sheraton Veracruz

Hotel with a full-service spa, near Plaza Las Americas Shopping Mall
Four Points by Sheraton Veracruz offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, 4 meeting rooms, and coworking spaces. The business-friendly Four Points by Sheraton Veracruz also features a rooftop terrace, a garden, and laundry facilities. Valet parking is free.

This 3.5-star Boca del Río hotel is smoke free.

  • 137 guestrooms or units
  • Terrace on the roof
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Four Points by Sheraton Veracruz offers 137 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna.

Languages

English, Spanish

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  • Free WiFi
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The price is AU$119
includes taxes & fees
7 Apr - 8 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 245 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant
  • Private picnics

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in hallways
  • Lift
  • Portable bathtub seat
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Veracruz

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 245 for adults and from MXN 120 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points Sheraton Veracruz Hotel Boca del Rio
Four Points Sheraton Veracruz Boca del Rio
Hotel Four Points by Sheraton Veracruz Boca del Rio
Boca del Rio Four Points by Sheraton Veracruz Hotel
Four Points by Sheraton Veracruz Boca del Rio
Four Points Sheraton Veracruz Hotel
Four Points Sheraton Veracruz
Hotel Four Points by Sheraton Veracruz
Four Points Sheraton Veracruz
Four Points by Sheraton Veracruz Hotel
Four Points by Sheraton Veracruz Boca del Río
Four Points by Sheraton Veracruz Hotel Boca del Río

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton Veracruz?

Four Points by Sheraton Veracruz offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton Veracruz?

As of 5 Apr 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Veracruz on 6 Apr 2025 start from AU$114.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton Veracruz?

Yep, Four Points by Sheraton Veracruz has free valet parking.

Are there any beaches close to Four Points by Sheraton Veracruz?

The closest beach to Four Points by Sheraton Veracruz is Mocambo Beach (2.5 km).

Is there a spa on site at Four Points by Sheraton Veracruz?

Yep, there is an onsite spa at Four Points by Sheraton Veracruz. You'll enjoy services like massages.

Does Four Points by Sheraton Veracruz have a pool?

Four Points by Sheraton Veracruz has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 9:00 PM.

What makes Four Points by Sheraton Veracruz a romantic place to stay?

Couples spa treatments and romance packages, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Four Points by Sheraton Veracruz.

Does Four Points by Sheraton Veracruz serve breakfast?

Sure does, buffet breakfast is available daily from 7:00 AM to noon.

Is there a free airport shuttle available at Four Points by Sheraton Veracruz?

No, Four Points by Sheraton Veracruz does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points by Sheraton Veracruz?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Four Points by Sheraton Veracruz?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Four Points by Sheraton Veracruz?

No, pets and service animals are not allowed.

Four Points by Sheraton Veracruz Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 508 out of 915 reviews
Rating 8 - Good. 266 out of 915 reviews
Rating 6 - Okay. 75 out of 915 reviews
Rating 4 - Poor. 39 out of 915 reviews
Rating 2 - Terrible. 27 out of 915 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

MARIANA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Los climas de las habitaciones hacen mucho ruido
Stayed 1 night in Nov 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Karina

Stayed 1 night in Sep 2024

2/10 Terrible

Maria A.

Travelled with group
Disliked: Staff & service
Not as good as expected
When we got to the room, there was only 1 towel, it was a room for 4 persons. WiFI was not accessible on Iphone. TV in the room was disprogramed, balcony door dod mot close properly and the outside noise was too loud.
Stayed 3 nights in Oct 2024

4/10 Poor

Jorge

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator failed while riding it, did not break and hit hard 1st floor, reported it, nothing was done, scaring moment and no hot water the first day
Stayed 4 nights in Sep 2024

10/10 Excellent

MARIA VIRGINIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene un ma ubicación excelente
Stayed 2 nights in Sep 2024

8/10 Good

Macario

Stayed 2 nights in Aug 2024

10/10 Excellent

Velisa

Stayed 1 night in Aug 2024

4/10 Poor

Luis

Travelled with partner
Liked: Cleanliness, staff & service
I like that it was close to one of my favorite restaurants I didn’t like the rooms are to old needs updated
Stayed 1 night in Aug 2024

6/10 Okay

Jose, Reynosa

Travelled with family
Liked: Cleanliness, amenities
Fair stay for the price, the building needs makntenance
Stayed 4 nights in Aug 2024

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to gas stations, pharmacy, and dining. Pool and spa were accessible. Breakfast buffet was available for a fee but was absolutely delicious and worth the cost.
Stayed 4 nights in Jun 2024

8/10 Good

Luis A

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Magdalena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool
Stayed 2 nights in Jul 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

carolina, McKinney

Liked: Cleanliness
Stayed 2 nights in Jun 2024

8/10 Good

Alberto, Miami

Travelled with family
Liked: Cleanliness
Well located property
Stayed 2 nights in Apr 2024

8/10 Good

Antonio, Chicago

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Very good and comfortable hotel. Clean rooms. Nice pool area on the top of hotel roof. Conveniently located near plazas and restaurants. Five minutes drive from many places.
Stayed 1 night in Mar 2024

10/10 Excellent

ARMANDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen Hotel
Excelente servicio de todo su personal, muy limpio y comodo.
Stayed 1 night in Jan 2024

10/10 Excellent

Senen, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
:)
Stayed 1 night in Jan 2024

8/10 Good

María Eugenia

Stayed 2 nights in Dec 2023

2/10 Terrible

Zachary Paul, Beachwood

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible the property is falling apart as we speak. It is in need of major renovation. My glass balcony panel actually fell off during this last visit December 2023. Management was no help as I was kept in my room after no repairs we made. Such a safety hazard. With all the other options around the area try the Hilton or double tree! Stay far away from four points if you value your safety.

10/10 Excellent

Yacin

Stayed 1 night in Nov 2023

4/10 Poor

Luz Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff unfriendly not helpful only 2 staff members were friendly enough Julio our waiter and Jose Luis the front door man, besides these 2 people no one else was helpful, i was told to call 24 hours ahead as we had an early arrival i did call and email and chat my emails and chat went unanswered my phone call i was told to just show up and would be able to accommodate our early arrival i was never told there was an extra charge, tours were not easy to book as we had to call around hotel staff said they did not do that, i did walk into another hotel and they helped set up tours for us knowing we were not staying at their hotel.very disappointed with this hotel staff and service throughout our stay.
Stayed 4 nights in Oct 2023

8/10 Good

Mary

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2023