Best Western Plough & Harrow Hotel

3.5 star property
Hotel with bars, a short walk to Broad Street

Photo gallery for Best Western Plough & Harrow Hotel

Exterior
2 bars/lounges, lobby lounge
Suite, 1 King Bed, Non Smoking
Lobby
Garden

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Free WiFi
  • Restaurant
The current price is AU$122
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
135 Hagley Road, The Plough & Harrow/135, Birmingham, England, B16 8LS
  • Broad Street
    ‪9 min walk‬
  • Utilita Arena Birmingham
    ‪18 min walk‬
  • International Convention Centre
    ‪4 min drive‬
  • Birmingham (BHX)
    ‪28 min drive‬

Room options

Executive Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Connecting rooms available
LCD TV
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Deluxe Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Connecting rooms available
LCD TV
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking (With SofaBed)

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

Standard Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
LCD TV
Separate bedroom
Premium bedding
Shower/bath combination
  • 36.4 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
LCD TV
Separate bedroom
Premium bedding
Shower/bath combination
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
LCD TV
Sofa bed - double
Premium bedding
  • 66 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
LCD TV
Separate bedroom
Premium bedding
Shower/bath combination
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Birmingham

At Best Western Plough & Harrow Hotel you'll be within a 20-minute stroll of popular places like Broad Street and Utilita Arena Birmingham. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Terrace Restaurant, serves British cuisine and is open for breakfast. Beauforts Traditional Pub is the hotel's own lobby lounge. 2153 square feet (200 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and coffee/tea in a common area. English breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this Westside hotel include University of Birmingham and International Convention Centre.

What's nearby

  • Broad Street - 9 min walk - 0.8 km
  • Utilita Arena Birmingham - 18 min walk - 1.5 km
  • The Mailbox - 3 min drive - 2.1 km
  • International Convention Centre - 4 min drive - 3.0 km
  • Bullring & Grand Central - 8 min drive - 5.3 km

Getting around

  • Edgbaston Village Station - 4 min walk
  • Birmingham Five Ways Station - 13 min walk
  • Birmingham Airport (BHX) - 28 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Colbeh, Persian Kitchen & Bar - ‬4 min walk
  • ‪The Physician - ‬4 min walk
  • ‪Shiraz - ‬3 min walk
  • ‪Damascena Limited - ‬3 min walk

About this property

Best Western Plough & Harrow Hotel

Hotel with bars, a short walk to Broad Street
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Best Western Plough & Harrow Hotel. Parking is available for a fee.

  • 1 building
  • 44 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Conference rooms
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Dining venue
Best Western Plough & Harrow Hotel offers 44 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 10 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Beauforts Traditional Pub
  • Terrace Restaurant

Things to do

  • Piano

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (2,153 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 22 December and 1 January.
The property is closed: Christmas Eve and Christmas Day.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10.00 per person
  • Self-parking fee: GBP 15.00 per night
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plough Harrow Hotel Birmingham
Plough Harrow Birmingham
Plough Harrow Hotel
Plough Harrow Hotel Birmingham
Best Western Plough Harrow Hotel
Best Western Plough Harrow Birmingham
Best Western Plough Harrow
Best Western Plough & Harrow
Best Western Plough & Harrow Hotel Hotel
Best Western Plough & Harrow Hotel Birmingham
Best Western Plough & Harrow Hotel Hotel Birmingham

Frequently asked questions

Is parking available at Best Western Plough & Harrow Hotel?

Yep, Best Western Plough & Harrow Hotel has a self car park for GBP 15.00 per night.

How much does it cost to stay at Best Western Plough & Harrow Hotel?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at Best Western Plough & Harrow Hotel on 30 Mar 2025 start from AU$122.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Best Western Plough & Harrow Hotel a romantic place to stay?

Garden-view dining and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Best Western Plough & Harrow Hotel.

Does Best Western Plough & Harrow Hotel serve breakfast?

Yep, English brekkie is available on weekdays from 7:00 AM to 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Best Western Plough & Harrow Hotel?

No, Best Western Plough & Harrow Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plough & Harrow Hotel?

Yep, you can grab a meal at Best Western Plough & Harrow Hotel's onsite restaurant that serves British cuisine.

What time are check-in & check-out at Best Western Plough & Harrow Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plough & Harrow Hotel?

No, only service animals are allowed.

Best Western Plough & Harrow Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 342 out of 1052 reviews
Rating 8 - Good. 407 out of 1052 reviews
Rating 6 - Okay. 191 out of 1052 reviews
Rating 4 - Poor. 74 out of 1052 reviews
Rating 2 - Terrible. 38 out of 1052 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Brian, Sloatsburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an older property but it checks out. Had some issues with the toilet and in order for the power to stay on in the room you have to leave key card inserted in slot near door, but otherwise a generally pleasant stay. Great restaurant/bar, good food, great staff.
Stayed 1 night in Dec 2024

6/10 Okay

Susan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We paid 22.00 for 2 breakfast. It was 10.00am bfast did not finish till 10.30. No bacon. Fried eggs looked dry no hash browns. Dried beans. No plates. Asked for fresh eggs and bacon obviously plates. Plates. Came. Eggs. Which went cold as took at least 15 mins for 4 slices of bacon between myself and partner. Breakfast area should always. Have the food regardless of the time. I kept asking the waitress how long for the bacon. Not good at all
Stayed 1 night in Dec 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service, room comfort
Fair/Good overall, room needs a little work.
Very nice hotel lobby and bar area, decorated beautifully for Christmas. The staff was friendly and accommodating. The route to my room on the 1st floor (rm 111) was difficult because of all the stairs (I'd recommend replacing them with ramps). Also, in an effort to be green, the lights in the newer wing would be off and come on as you passed under them, giving the hall a very creepy, uninviting vibe. The room was clean except for the hairdryer which was weirdly sticky. The linens need to be updated. My duvet had a hole in the lining and the mattress protector kept slipping off every night because the elastic was shot. The bed was comfortable enough, but it could probably use a new mattress. My only real criticism is the bathroom, which needs to be updated. Please put glass in the shower/tub because there's nothing worse than having a shower curtain touching you while showering.
Stayed 4 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

NG Shopfronts Ltd

Stayed 1 night in Dec 2024

8/10 Good

Phillip

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great friendly hotel away from the hussle and hussle of city, but close enough to city via 15min walk
Stayed 1 night in Dec 2024

8/10 Good

Borislav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The iron was not good at all and was a bit cold, otherwise everything else was good. I like the old style of the hotel. There was no pastries at breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, wonderful food, excellent entertainment (beautiful lady singer in red singing Christmas songs) and brilliant staff! Great place to eat, stay and relax.
Stayed 1 night in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Alexander

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Dreadful - it’s supposed to be 4 star but it doesn’t deserve any. Probably the worst hotel I’ve stayed in years.
Stayed 1 night in Dec 2024

4/10 Poor

Courteney

Travelled with partner
Liked: Cleanliness
The staff were friendly but away from the desk a lot of the time. The room was extremely cold at night and we couldn’t turn up the heating as it was controlled by staff (who we couldn’t find). No under floor heating despite it being stated. Comfy bed and clean room though with easy parking outside.
Stayed 1 night in Dec 2024

6/10 Okay

Joanne

Travelled with group
Liked: Staff & service
Hotel needs upgrading
Hotel was very tired. Friendly staff on reception. Best bit of the room was the shower room which looked like it had been recently fitted. Good quality fixtures & fittings. Bedroom area however was tired & dated. Quite a bit of dust & cobwebs on upper parts of the walls.Floors very creaky. There was a wedding on which we weren’t warned about & it was noisy. The music was turned off at twelve but then lots of noise with guests moving about. It is an old building & the floors & stairs are very creaky. It could be a beautiful hotel but it is badly in need of an upgrade in the rooms & communal areas. However the location was good for access to city centre & the staff were very friendly.
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Disappointing
Not a bad location for visiting Broad St/Brindley Place with tram stop a short walk away. Reception wasn’t manned when we arrived and it took some time to find someone to check us in. We found the same in the bar, had to wait for someone to appear to get a drink! Hotel is very tired, fixtures and fittings damaged and dated. Looked clean on the surface but shower curtains filthy and stained, thick dust on doors, bed head and shower gel container empty. Bath panel damaged and shower head thick with calcification, could definitely use some viakal! Windows draughty and hard to close. A wedding was taking place during our stay and although the music ended at midnight, there was continued noise until the guests had dispersed. Had we been aware of this event, we may have stayed elsewhere. On a positive, the bed was very comfy and bedding and towels of nice quality.
Stayed 2 nights in Dec 2024

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and bathroom were both clean. I would have preferred a firmer pillow. Breakfast on our first morning,the staff were struggling to keep up with demand on the hot breakfast. My daughter and I had to wait for hash browns and black pudding. Everything was hot though.
Stayed 2 nights in Nov 2024

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Disliked: Room comfort
A cold stay at a best western hotel !!!
The hotel in general was cold, in our room the radiators did not work at all, temp -2 outside, . We asked twice for heating and eventually given 2 fan heaters, but only one worked. When you pay good money for a hotel you expect it to be comfortable and warm, this was cold !
Stayed 1 night in Nov 2024

8/10 Good

V

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great location
Comfortable hotel. Carpets a bit tired
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Okay stay. Staff friendly. Breakfast very poor- no orange juice ! Selection very limited
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Honest review on one night stay
Just returned from 1 night stay. From the outside, and when being in reception it looks lovely... but then once in the room they are super outdated and in quite a poor state. The whole bedroom, bathroom ect was just really poor quality and obviously in desperate need of a revamp. Beds were like rocks, linen had marks. Breakfast was okay. Not much to say on that. Staff - reception lady was pleasant, but on checking in we waited for a man to appear for about 20 mins with 2 tired children who had been walking all day , without so much as a "sorry for your wait" We was then told by the man that we had to pay £10 for parking - was not aware of this and no idea what justifies this as the carpark was near empty. Wouldnt stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Allistair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Michael

Business traveller
Liked: Staff & service, room comfort
A nice hotel - give it a go.
The staff were brilliant - very friendly and welcoming. The food in the evening was really good and excellent value for money. The bar was well presented with quality products. The room was decent and comfortable. The only let down was breakfast. I am sad to say in this review, in my experience, the breakfast was NOT (when I had it) value for money. The coffee machine sounded like it was on its last legs, coffee was weak, poor and undrinkable - I had to use the sachet of dried coffee to make a cup. There was no fruit juice - I was told 'we don't have orange juice', there was a bar with 200 bottles of it 20 feet away. The toaster didn't work well. Eggs appeared to have been cooked 30 minutes before and had gone hard and discoloured. The sausages were OK but, only OK. The rest of the buffet looked a bit cheap and thrown together. I would 100% still stay at this hotel again, because the previous night and overnight experience exceeded my expectations; and it was above par and value for money. However, I wouldn't have the breakfast as this was significantly subpar in my experience this week, which was a shame as everything else had been so good. I think the owners need to invest in a better breakfast offer or, don't offer it. Fruit juice from a wholesaler is less than £1 per carton for 10 or 12 servings, cook the eggs to order (you will not be throwing away inedible uneaten rubber), lease a new coffee machine. Small things make a big difference for your guests.
Stayed 1 night in Oct 2024

10/10 Excellent

chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value business trip
Fantastic room. Easy check in and good customer service. Only downside was the coffee wasn't great at breakfast.
Stayed 1 night in Oct 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint old hotel but issues with heating.
The reception staff were helpful. My room was cold-the heating hardly came on. The lady in reception tried her best to sort it but the room was still cold. I then spoke to a maintenance guy who explained the issue and the room was warmer the following evening. Although it went off quite early and was cold again in the morning. No one explained that i needed to put a notice out if i wanted to have the room cleaned and restocked. Once i knew i did it the following day but the tea bags were still not replenished.
Stayed 3 nights in Oct 2024