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Genting Hotel & Spa at Resorts World Birmingham

4.0 star property
Eco-certified Birmingham hotel connected to the convention centre, steps from Resorts World Birmingham

Photo gallery for Genting Hotel & Spa at Resorts World Birmingham

Restaurant
5 bars/lounges
Bowling
Front of property - evening/night
Indoor pool, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Bar
  • Gym
  • Breakfast available
The current price is AU$238
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
Pendigo Way, Birmingham, England, B40 1PU
  • Resorts World Birmingham
    ‪1 min walk‬
  • Resorts World Arena
    ‪2 min walk‬
  • The Bear Grylls Adventure
    ‪3 min walk‬
  • Birmingham (BHX)
    ‪5 min drive‬

Room options

View all photos for Signature Double Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Signature Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Coffee/tea maker
Electric kettle
Espresso maker
Digital channels
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Signature Twin Room, 2 Single Beds

In-room safe, desk, soundproofing, iron/ironing board

Signature Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Shower/bath combination
Rainfall showerhead
Coffee/tea maker
Electric kettle
Espresso maker
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 Double Bed, Accessible

In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Shower/bath combination
Rainfall showerhead
Coffee/tea maker
Electric kettle
Espresso maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hairdryer
Bathrobes
Electric kettle
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Crowne Plaza Birmingham NEC by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (1005)
The price is AU$488
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Crowne Plaza Birmingham NEC by IHG

About the area

Birmingham

At Genting Hotel & Spa at Resorts World Birmingham you'll be connected to the convention centre and within steps of Resorts World Birmingham and Santai Spa. Highlights at this eco-friendly hotel include 18 restaurants, 5 bars/lounges and a full-service spa. .A day of pampering can include massages, facials and body treatments along with access to the sauna and steam room. Enjoy the indoor swimming pool, 24-hour gym, sauna and pool loungers. Other amenities include a casino, free Wi-Fi in public areas and a snack bar/deli. English breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Marston Green hotel include Pendigo Lake and National Exhibition Centre.

What's nearby

  • Resorts World Birmingham - 1 min walk
  • Resorts World Arena - 2 min walk
  • The Bear Grylls Adventure - 3 min walk
  • The Vox Conference Centre - 4 min walk
  • National Exhibition Centre - 5 min walk

Getting around

  • Birmingham International Station - 5 min drive
  • Air Rail Link Tram Stop - 5 min drive
  • Birmingham Airport (BHX) - 5 min drive

Restaurants

  • ‪Caffè Nero - ‬4 min drive
  • ‪Subway - ‬10 min walk
  • ‪Food & Bar Hall 3 NEC - ‬12 min walk
  • ‪PizzaExpress - ‬4 min walk
  • ‪Gild Lobby Bar & Lounge - ‬10 min walk

About this property

Genting Hotel & Spa at Resorts World Birmingham

Eco-certified Birmingham hotel connected to the convention centre, steps from Resorts World Birmingham
Genting Hotel & Spa at Resorts World Birmingham offers its guests a full-service spa, an indoor pool, and a health club. There are 18 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges. WiFi is free in public spaces.

A casino, a sauna, and a rooftop terrace are also featured at the eco-certified Genting Hotel & Spa at Resorts World Birmingham. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 184 guestrooms or units
  • 18 dining venues
  • 5 bars or lounges
  • 3 coffee shops
  • Built in 2015
  • Casino
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • 1 conference room
Genting Hotel & Spa at Resorts World Birmingham offers 184 air-conditioned accommodations with laptop-compatible safes and an iron/ironing board. 42-inch flat-screen televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (GBP 20 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 9.95 for children
  • 18 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 24-hour gym
  • 30 slot machines
  • Bowling alley
  • Casino (538 square feet of space)
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Bowling alley
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • On a lake
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 15.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.95 for adults and from GBP 9.95 for children
  • Airport shuttle fee: GBP 10 per vehicle (one-way, maximum occupancy 6)
  • Covered self-parking fee: GBP 20 per night
  • Crib (infant bed) fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham

Frequently asked questions

What is the cancellation policy at Genting Hotel & Spa at Resorts World Birmingham?

Genting Hotel & Spa at Resorts World Birmingham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Genting Hotel & Spa at Resorts World Birmingham?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Genting Hotel & Spa at Resorts World Birmingham on 16 Mar 2025 start from AU$238.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Genting Hotel & Spa at Resorts World Birmingham?

Yep, Genting Hotel & Spa at Resorts World Birmingham has a covered self car park for GBP 20 per night. Onsite parking is limited.

Is there a spa on site at Genting Hotel & Spa at Resorts World Birmingham?

Yep, there is an onsite spa at Genting Hotel & Spa at Resorts World Birmingham. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Genting Hotel & Spa at Resorts World Birmingham have a pool?

Genting Hotel & Spa at Resorts World Birmingham has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Genting Hotel & Spa at Resorts World Birmingham?

Genting Hotel & Spa at Resorts World Birmingham features a full-service spa, a health club and an indoor pool.

Does Genting Hotel & Spa at Resorts World Birmingham serve breakfast?

Yep, our travelers highly rate the English breakfast here! Available on weekdays between 6:30 AM and 10:00 AM and weekends between 7:00 AM and 10:30 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Genting Hotel & Spa at Resorts World Birmingham?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Genting Hotel & Spa at Resorts World Birmingham?

Yep, Genting Hotel & Spa at Resorts World Birmingham has 18 restaurants.

What time are check-in & check-out at Genting Hotel & Spa at Resorts World Birmingham?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Genting Hotel & Spa at Resorts World Birmingham?

No, only service animals are allowed.

Genting Hotel & Spa at Resorts World Birmingham Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1002 reviews
Rating 8 - Good. 171 out of 1002 reviews
Rating 6 - Okay. 53 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 night stay with spa day included, excellent facilities
Stayed 3 nights in Nov 2024

8/10 Good

David

Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful hotel very clean great location
Stayed 2 nights in Nov 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel good size room
Good hotel great location for the arena
Stayed 1 night in Nov 2024

8/10 Good

Hammad

Liked: Cleanliness, staff & service, property conditions & facilities
Always an amazing experience
Stayed 1 night in Sep 2024

10/10 Excellent

liam w thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

Simon

Stayed 1 night in Nov 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Carol

Stayed 1 night in Nov 2024

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and very helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polite and professional
On arrival we were met by a polite well dressed employee who spoke clearly and gave us all the necessary information and direction.
Stayed 1 night in Nov 2024

8/10 Good

Sharon

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was only for convenience we stayed at this hotel as attending a Vox centre conference For this reason it was good for my needs
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Stayed 1 night in Nov 2024

10/10 Excellent

Collette

Stayed 2 nights in Nov 2024

4/10 Poor

Matthew

Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Dawn

Travelled with family
Liked: Cleanliness, property conditions & facilities
My sister and I stayed for one night on the third floor of the hotel. Unfortunately, we were not provided with a Wi-Fi code, which was inconvenient considering the cost of £300 for one night. The twin beds were uncomfortable and lumpy. However, the room was spotless and the location was excellent. The breakfast was delicious, although it took some time for a staff member to attend to us. In summary, the hotel's prices are high due to its convenient location im guessing!
Stayed 1 night in Nov 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room very clean excellent breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Manjinder

Stayed 1 night in Oct 2024

8/10 Good

Katie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room and facilities. Rooms have very thin walls, could hear someone in next room coughing all night which was irritating.
Stayed 1 night in Oct 2024

8/10 Good

Paula

Stayed 2 nights in Oct 2024