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Best Western Kilima Hotel

3.0 star property
Victorian York hotel in Holgate with an indoor pool

Photo gallery for Best Western Kilima Hotel

Reception hall
Exterior
Restaurant
Bar (on property)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Bar
  • Parking available
  • Breakfast available
  • Laundry
The current price is AU$188
includes taxes & fees
11 Feb - 12 Feb

Explore the area

Map
129 Holgate Road, York, England, YO24 4AZ
  • Micklegate Bar
    ‪11 min walk‬
  • National Railway Museum
    ‪15 min walk‬
  • Yorkshire Museum Gardens
    ‪18 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking (Canopy Bed)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking (Canopy Bed)

Highlights

Heating
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Iron/ironing board
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Iron/ironing board
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Heating
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Iron/ironing board
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Family Room, 1 King Bed, Non Smoking

Highlights

Heating
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Iron/ironing board
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Single Bed, Non Smoking

Highlights

Heating
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Iron/ironing board
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Suite, 1 Double Bed, Non Smoking (Four Poster Bed)

Desk, blackout curtains, iron/ironing board, free WiFi

Family Suite, 1 Double Bed, Non Smoking (Four Poster Bed)

Highlights

Heating
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Iron/ironing board
Daily housekeeping
  • Sleeps 5
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Highlights

Heating
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Iron/ironing board
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Iron/ironing board
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

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4.6 out of 5, Wonderful, (1001)
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for 1 room
includes taxes & fees
24 Feb - 25 Feb
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About the area

York

At Best Western Kilima Hotel you'll be within just a 10-minute stroll of West Bank Park and Holgate Windmill. Highlights at this Victorian hotel include an indoor swimming pool and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. On weekend mornings full breakfast is served between 7:30 AM and 9:30 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 3-property class Holgate hotel include York City Walls and Jorvik Viking Centre.

What's nearby

  • York City Walls - 19 min walk
  • York Racecourse - 2 min drive
  • York Minster - 3 min drive
  • Jorvik Viking Centre - 3 min drive
  • Shambles - 4 min drive

Getting around

  • York (QQY-York Train Station) - 13 min walk
  • Leeds (LBA-Leeds Bradford) - 40 min drive

Restaurants

  • ‪York Tap - ‬14 min walk
  • ‪The Punch Bowl - ‬10 min walk
  • ‪KFC - ‬8 min walk
  • ‪BrewDog - ‬11 min walk
  • ‪Duke of York - ‬13 min walk

About this property

Best Western Kilima Hotel

Victorian York hotel in Holgate with an indoor pool
As a guest of Best Western Kilima Hotel, you'll find an indoor pool, a library, and a terrace. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You can enjoy a drink at the bar/lounge. Best Western Kilima Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.
  • 1 building
  • 26 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Computer for guest use
  • Bar or lounge
Best Western Kilima Hotel offers 26 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, German, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, uncovered parking on site (GBP 10 per day)
  • Limited on-site parking

Food and drink

  • Weekend full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Library

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.00 for adults and from GBP 7.50 for children
  • Uncovered self-parking fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Kilima
Best Western Kilima Hotel
Best Western Kilima Hotel York
Best Western Kilima York
Kilima Hotel
Kilima Hotel Best Western
Best Western York
York Best Western
Best Western Kilima Hotel York
Best Western Kilima Hotel Hotel
Best Western Kilima Hotel Hotel York

Frequently asked questions

Is parking available at Best Western Kilima Hotel?

Yep, Best Western Kilima Hotel has a secured uncovered self car park for GBP 10.00 per day. Onsite parking is limited.

How much does it cost to stay at Best Western Kilima Hotel?

As of 10 Feb 2025, prices found for a 1-night stay for 2 adults at Best Western Kilima Hotel on 11 Feb 2025 start from AU$187.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Kilima Hotel have a pool?

Best Western Kilima Hotel has an indoor pool.

Does Best Western Kilima Hotel serve breakfast?

Yeah, full brekkie is served at weekends from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Best Western Kilima Hotel?

No, Best Western Kilima Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Kilima Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Best Western Kilima Hotel?

No, only service animals are allowed.

Best Western Kilima Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 117 out of 289 reviews
Rating 8 - Good. 118 out of 289 reviews
Rating 6 - Okay. 36 out of 289 reviews
Rating 4 - Poor. 14 out of 289 reviews
Rating 2 - Terrible. 4 out of 289 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fabulous, friendly and extremly helpful. Part of the hotel needs an upgrade or refresh but otherwise very convenient.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Stayed 1 night in Oct 2024

8/10 Good

Clare

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely place to stay.
Really enjoyed my brief stay. Hotel has charm and character. Staff were brilliant: friendly, helpful, and made me feel very welcome. Room was well-equipped and clean. Hotel was quiet at night. Situated in comvenient location for railway station and city centre.
Stayed 1 night in Sep 2024

4/10 Poor

Paul

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff very friendly,hotel in dire need of refurbishment, car park like a building site.They do have a nice swimming pool but one wall needed re plastering.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gavin

Stayed 1 night in Jul 2024

8/10 Good

Allen

Liked: Cleanliness, staff & service
Nice hotel on the outskirts of town
Nice hotel on the outskirts of town not far from the train station. Quiet comfortable rooms. Great breakfast and pleasant staff. Perfect for a weekend while exploring York.
Stayed 1 night in Jun 2024

6/10 Okay

Jeff

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Short Break
No welcome pack, no fridge, very uncomfortable pillows, no window with a view in bedroom so very dark. Very helpful host and friendly, lovely breakfast, good location for York central, rather surprised to be charged for car parking.
Stayed 2 nights in Jun 2024

4/10 Poor

Peter

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The floor was hugely squeaky - the planks under the carpet really need screwing down.
Stayed 2 nights in Jun 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to racecourse, reasonably priced.
Stayed 1 night in May 2024

10/10 Excellent

Derek

Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Best Western Kilima
Good location and excellent service from the nice German lady doing multiple jobs throughout the hotel.
Stayed 1 night in Apr 2024

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with pool
Lovely hotel friendly helpful staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Alan

Stayed 1 night in Feb 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome
Staff very helpful and friendly- breakfast was great too. The hotel is welcoming and warm, decor is a little tired, but the rooms have character 😊
Stayed 2 nights in Dec 2023

4/10 Poor

Michael

Travelled with family
Disliked: Staff & service, room comfort
Not good
I bought this stay for my wife and mother in law. My wife’s room had a leak which wasn’t rectified meaning she couldn’t use the shower. The breakfast wast also poor quality and when mentioned to staff my wife was told “oh really”
Stayed 1 night in Nov 2023

8/10 Good

Craig

Liked: Cleanliness, staff & service
Very friendly and attentive staff. Cleanliness is clearly a priority for this hotel. The hotel requires modernising especially in the older part of the property. It's a bit tired in places. The shower in my room was almost a trickle and in need of replacing. Overall I would recommend staying here.
Stayed 1 night in Nov 2023