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The Cumberland Hotel - OCEANA COLLECTION

4.0 star property
Beach hotel with a full-service spa and a conference centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Cumberland Hotel - OCEANA COLLECTION

Exterior
Double Room, Balcony, Sea View | View from room
Beach nearby
Lobby
Double Room, Balcony, Sea View

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pool
    Pool
  • Room service
    Room service
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
27 East Overcliff Drive, Bournemouth, England, BH1 3AF
  • Bournemouth Beach
    7 min walk
  • Russell-Cotes Art Gallery and Museum
    9 min walk
  • Boscombe Beach
    11 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    10 min drive

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Heating
Plasma TV
Fan
Private bathroom
Hairdryer
Champagne service
Coffee/tea maker
Electric kettle
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Crash Pad Single Room

Crash Pad Single Room

Crash Pad Single Room

Highlights

Heating
Plasma TV
Fan
Private bathroom
Hairdryer
Champagne service
Coffee/tea maker
Electric kettle
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room, Balcony, Ocean View

Superior Double Room, Balcony, Ocean View

Superior Double Room, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Heating
Plasma TV
Fan
Private bathroom
Hairdryer
Champagne service
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Compact Double Room

Compact Double Room

Compact Double Room

Highlights

Air conditioning
Heating
Plasma TV
Fan
Private bathroom
Hairdryer
Champagne service
Coffee/tea maker
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, Sea View

Double Room, Balcony, Sea View

Double Room, Balcony, Sea View

Highlights

Balcony
Air conditioning
Heating
Plasma TV
Fan
Private bathroom
Hairdryer
Champagne service
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room, Balcony, Ocean View

Family Quadruple Room, Balcony, Ocean View

Family Quadruple Room, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Heating
Plasma TV
Fan
Private bathroom
Hairdryer
Champagne service
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed and 1 Single Bunk Bed

View all photos for Comfort Family Triple Room

Comfort Family Triple Room

Comfort Family Triple Room

Highlights

Heating
Plasma TV
Fan
Private bathroom
Hairdryer
Champagne service
Coffee/tea maker
Electric kettle
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Triple Room, Balcony, Ocean View

Family Triple Room, Balcony, Ocean View

Family Triple Room, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Heating
Plasma TV
Fan
Private bathroom
Hairdryer
Champagne service
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for King Suite, Balcony and Ocean View

King Suite, Balcony and Ocean View

King Suite, Balcony and Ocean View

Highlights

Balcony
Air conditioning
Heating
Plasma TV
Separate bedroom
Fan
Bathrobes
Private bathroom
  • 53 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

Highlights

Heating
Plasma TV
Fan
Private bathroom
Hairdryer
Champagne service
Coffee/tea maker
Electric kettle
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Family Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Sea View

Highlights

Balcony
Air conditioning
Heating
Plasma TV
Fan
Private bathroom
Hairdryer
Champagne service
  • 33 sq m
  • Sea view
  • Sleeps 5
  • 1 Double Bed, 1 Single Bunk Bed and 1 Single Sofa Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Heating
Plasma TV
Fan
Private bathroom
Hairdryer
Champagne service
Coffee/tea maker
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

Highlights

Heating
Plasma TV
Fan
Private bathroom
Hairdryer
Champagne service
Coffee/tea maker
Electric kettle
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior
Bournemouth Highcliff Marriott Hotel
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.2 out of 5, Very good, (242)
The price is AU$161
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Bournemouth Highcliff Marriott Hotel

About the area

Bournemouth

The Cumberland Hotel - OCEANA COLLECTION puts you in the heart of Bournemouth, within a 20-minute stroll of popular places like Bournemouth Beach and Bournemouth International Centre. Highlights at this beach hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with facials, body treatments and mani/pedis. The restaurant, Mirabelle, serves international cuisine and is open for breakfast and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool and pool loungers. 1970 square feet (183 square metres) of event facilities include 4 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 7:30 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM. There's also the convenience of self parking. .Within a 15-minute drive of this 4-property class Bournemouth City Centre hotel, attractions include New Forest National Park and Poole Harbour.

What's nearby

  • Bournemouth Beach - 7 min walk - 0.7 km
  • Bournemouth Pavillion Theatre - 12 min walk - 1.1 km
  • Oceanarium - 13 min walk - 1.2 km
  • Bournemouth Pier - 15 min walk - 1.3 km
  • Bournemouth International Centre - 15 min walk - 1.3 km

Getting around

  • Bournemouth Station - 18 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 10 min drive

Restaurants

  • ‪O'Neill's - ‬10 min walk
  • ‪Naked Coffee - ‬10 min walk
  • ‪Dosa World - ‬10 min walk
  • ‪Nathan’s Famous - ‬9 min walk
  • ‪Sprinkles Gelato - ‬11 min walk

About this property

The Cumberland Hotel - OCEANA COLLECTION

Beach hotel with a full-service spa and a conference centre
The Cumberland Hotel - OCEANA COLLECTION offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. Event space at this hotel measures 1970 square feet (183 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the business-friendly The Cumberland Hotel - OCEANA COLLECTION. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Bournemouth hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 4 levels
  • 1970 sq ft of conference space
  • 183 sq. m of conference space
  • Built in 1937
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Cumberland Hotel - OCEANA COLLECTION offers 108 accommodations with coffee/tea makers and a hairdryer. Plasma televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages.

Languages

Afrikaans, Dutch, English, French, German, Hungarian, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bar Ventana Grand Cafe
  • Mirabelle

Family friendly

  • Children's dinnerware
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,970 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Thai massages

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1937
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during January, February, March, April, December and November:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night, plus a deposit of GBP 50 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for GBP 6.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 for adults and from GBP 7.95 for children
  • Self-parking fee: GBP 12.00 per night
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Crib (infant bed) fee: GBP 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Cumberland Bournemouth
Cumberland Hotel Bournemouth
Cumberland Hotel OCEANA COLLECTION Bournemouth
Cumberland OCEANA COLLECTION Bournemouth
The Cumberland Hotel - OCEANA COLLECTION Hotel
The Cumberland Hotel - OCEANA COLLECTION Bournemouth
The Cumberland Hotel - OCEANA COLLECTION Hotel Bournemouth

Frequently asked questions

What is the cancellation policy at The Cumberland Hotel - OCEANA COLLECTION?

The Cumberland Hotel - OCEANA COLLECTION offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Cumberland Hotel - OCEANA COLLECTION?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Cumberland Hotel - OCEANA COLLECTION on 8 Dec 2024 start from AU$138.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Cumberland Hotel - OCEANA COLLECTION?

Yep, The Cumberland Hotel - OCEANA COLLECTION has a self car park for GBP 12.00 per night. Onsite parking is limited.

Are there any beaches close to The Cumberland Hotel - OCEANA COLLECTION?

Yep, The Cumberland Hotel - OCEANA COLLECTION is a short 7-minute walk from Bournemouth Beach. Fun beach activities include body boarding, kayaking and sailing. You can also find boat tours.

Is there a spa on site at The Cumberland Hotel - OCEANA COLLECTION?

Yep, there is an onsite spa at The Cumberland Hotel - OCEANA COLLECTION. You'll enjoy heaps of services like facials and body treatments, as well as sports massages.

Does The Cumberland Hotel - OCEANA COLLECTION have a pool?

The Cumberland Hotel - OCEANA COLLECTION has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at The Cumberland Hotel - OCEANA COLLECTION?

The Cumberland Hotel - OCEANA COLLECTION features a full-service spa, an outdoor pool and an indoor pool.

Is The Cumberland Hotel - OCEANA COLLECTION family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as highchairs and children's dinnerware in the guestrooms, it's no surprise that The Cumberland Hotel - OCEANA COLLECTION is a hit with families.

Does The Cumberland Hotel - OCEANA COLLECTION serve breakfast?

Yep, buffet brekkie is offered on weekdays between 7:30 AM and 9:30 AM and weekends between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Cumberland Hotel - OCEANA COLLECTION?

No, The Cumberland Hotel - OCEANA COLLECTION does not offer an airport shuttle service.

Is there a bar or restaurant at The Cumberland Hotel - OCEANA COLLECTION?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Cumberland Hotel - OCEANA COLLECTION?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Is there a golf course on site at The Cumberland Hotel - OCEANA COLLECTION?

There isn't one on site, but Boscombe Chine Gardens Mini Golf Course is a short 15-minute walk away.

The Cumberland Hotel - OCEANA COLLECTION Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 318 out of 1000 reviews" "
Rating 8 - Good. 367 out of 1000 reviews" "
Rating 6 - Okay. 180 out of 1000 reviews" "
Rating 4 - Poor. 85 out of 1000 reviews" "
Rating 2 - Terrible. 50 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shahin

Stayed 2 nights in Aug 2024

4/10 Poor

beauty

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Broken tiles next to the toilet, broken shower as water leaks from the top. Room was tiny. Overpriced for what it was. Won't be returning.
Stayed 2 nights in Aug 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decoration could be better but everything was clean and tidy
Stayed 1 night in Aug 2024

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab family break
We have had a fabulous time. Very friendly. Great location. Thank you. We will be back.
Stayed 1 night in Aug 2024

8/10 Good

Sayaab

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Art Deco Hotel
The Cumberland is still one of the "better" hotels in Bournemouth, however the East Cliff area is somewhat run down with a few very run down or disused hotels. I had a single room which was compact but comfortable. The bathroom was clean and the towels were some of the best I've had in a hotel of late. Guest areas are kept clean & tidy and the swimming pool area looked good, I didn't use the pool.
Stayed 2 nights in Aug 2024

6/10 Okay

Christine

Stayed 7 nights in Jul 2024

6/10 Okay

Michelle

Travelled with family
Liked: Room comfort
Stayed 1 night in Jul 2024

8/10 Good

Baran

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

ian

Travelled with family
Liked: Cleanliness, staff & service
Furniture tired . Staff excellent. Room clean and as it should be for a good 3 star hotel
Stayed 1 night in Jul 2024

2/10 Terrible

Julija

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Definitely need to do renovation, hotel very tired. Worse hotel I have been.
Stayed 1 night in Jul 2024

6/10 Okay

Elizabeth C

Liked: Cleanliness, room comfort
Run down, could be great
Great location but really needs some TLC. Very outdated.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicola

Stayed 1 night in Jul 2024

8/10 Good

Geoff

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Claire

Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Emma

Liked: Cleanliness, staff & service
What i didnt like is that because i booked on expedia i had to pay £12 per day for parking which is free if you book with the hotel.
Stayed 3 nights in Jul 2024

6/10 Okay

Amrick

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
On my first night there were no towels in my room. On the website i booked a modern plush looking room. My actual room was nothing like the one shown. The net curtain in my room was ripped. Then came the worst part. The following day i asked where i could get some lunch and was pointed to the restaurant. When I tried to go in i was refused entry despite telling the man that i was staying at the hotel. The restaurant was empty but i was told all tables were pre booked and i could go to the bar instead! No one had told me that i had to make a booking to get some lunch. It was empty and i only wanted something simple. None of the staff or management showed any level of empathy or customer relations skills.i travel round the world staying in some of the best hotels. And sadly i didn't feel made welcome here. Won't be coming back or recommending to my colleagues in the world of show business.
Stayed 2 nights in Jul 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location overlooking the sea. Enjoyed a nice two course dinner and staff were very friendly. Would have given 5 stars if it hadn’t been so noisy, I could hear the guests next door talking and people walking about in the room above. Other than that it was fine
Stayed 1 night in Jun 2024

6/10 Okay

David

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Single room nightmare
Very enjoyable. Lovely hotel great staff good food. The pool and surroundings are fabulous. I booked a single room. That was a mistake. The 'ensuite ' was tiny. I haven't seen anything like it since the 1980s. Dreadful. The room was hot, it was a hot evening. The single glazed Crittal windows didn't close. In any case the AC units to the hotel were beneath the windows and were very noisy throughout the night. Very little sleep. Shame because everything else was great.
Stayed 1 night in Jun 2024

10/10 Excellent

simona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!!!! It should be rated 5⭐️⭐️⭐️⭐️⭐️ Thank you !!!
Stayed 2 nights in Jun 2024

4/10 Poor

Nicola

Travelled with family
Disliked: Amenities, property conditions & facilities
NOT DISABLED FRIENDLY AT ALL!!!! I had booked a disabled friendly room, I had even called a week ahead of my arrival to check for a disabled parking space, a disabled bathroom etc. My room was not disabled friendly, the shower was over a bath and I couldn't use it. The lift was extremely tiny for only 3 people and my wheelchair did not fit in! it was the same for other wheelchair users and scooter users. We had to dismantle our chairs and scooters and send them up in bits, it took 2 trips. There is only 1 tiny lift for this massive hotel with 4 floors, it is absolutely ridiculous. It took 21 minutes to get from 3rd floor in lift as every floor was calling for it and it was up and down. 1 lift is pathetic, 3 thin people was a squeeze. it was a farce. Our room was a sea view with balcony, there were floor tiles missing on the balcony floor, the front of the hotel lights up at night with multi coloured changing lights, the bedroom curtains are thick and block this out, but there is nothing covering the bathroom window and our bathroom door wouldn't stay shut, we had to tie the handle with our dressing gown belts to the draw handle to keep it closed or it was like trying to sleep at the Blackpool illuminations. The breakfast room - staff are only concerned with the larger coach parties, not bothered about little bookings. You cannot get through the jungle of chairs and tables Disabled parking bays are the same size as standard parking bays. I WOULD NOT RECOMMEND THIS HOTEL
Stayed 4 nights in Jun 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, amazing pool and we had a gorgeous room with a balcony and sun beds (but no privacy). Breakfast was ok but not 4 star.
Stayed 1 night in Jun 2024

4/10 Poor

Vikrant

Disliked: Cleanliness, property conditions & facilities, room comfort
Overpriced for what you get.
The staff at the reception and managers are great, they let down by a hotel that is great need of updating and general maintenance. Carpets with holes, wallpapers peeling and general demeanour is old and worn need of lots of attention. Room we had was a little compact. Bedding, pillows, curtains and carpet are just on edge of acceptable - and seemed needing replacement.
Stayed 2 nights in May 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Staff really friendly and helpful. Outdoor pool area is great! The upstairs public areas are dated but otherwise all good.
Stayed 2 nights in May 2024

10/10 Excellent

Jyoti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for my birthday, the hotel was lovely and even got an upgrade with a wonderful view of the beach.
Stayed 1 night in May 2024