Hampton Inn & Suites Miami/Brickell-Downtown

3.5 star property
Hotel with 3 restaurants, a short walk to Brickell City Centre

Photo gallery for Hampton Inn & Suites Miami/Brickell-Downtown

Outdoor pool, open 6:00 AM to 11:00 PM, free pool cabanas, pool loungers
Reception
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Outdoor pool, open 6:00 AM to 11:00 PM, free pool cabanas, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
The current price is AU$340
includes taxes & fees
12 May - 13 May

Explore the area

Map
50 Sw 12th Street, Miami, FL, 33130
  • Brickell City Centre
    ‪8 min walk‬
  • Bayfront Park
    ‪2 min drive‬
  • Bayside Marketplace
    ‪3 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪18 min drive‬

Room options

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds Studio Suite, Non-smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 45 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Elite Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Elite Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Elite Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Elite Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Elite Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Elite Studio, Non Smoking (2 Queen and sofa bed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 57 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

1 King Mobility Access Roll in Shower, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 57 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Miami

Hampton Inn & Suites Miami/Brickell-Downtown places you in the centre of Miami, within just a 15-minute stroll of popular places like Brickell City Centre and Downtown Miami Shopping District. Highlights at this hotel include 3 restaurants, an outdoor swimming pool and free buffet breakfast. .The restaurant, 3 Chefs, serves Asian cuisine and is open for lunch and dinner. Batch is the hotel's own gastropub. Enjoy the 24-hour gym, Hot tub, free pool cabanas and pool loungers. 3800 square feet (353 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Free continental breakfast is available daily between 6 AM and 10 AM. There's also self parking, along with the convenience of a cruise terminal shuttle. .Attractions within a 30-minute walk of this 3.5-property class Downtown Miami hotel include Bayside Marketplace and Bayfront Park.

What's nearby

  • Brickell City Centre - 8 min walk - 0.7 km
  • Bayfront Park - 2 min drive - 2.1 km
  • Bayside Marketplace - 3 min drive - 2.5 km
  • Kaseya Center - 3 min drive - 2.7 km
  • Port of Miami - 5 min drive - 4.4 km

Getting around

  • Brickell Metromover Station - 1 min walk
  • Hialeah Market Station - 11 min drive
  • Miami International Airport (MIA) - 23 min drive

Restaurants

  • ‪Gyu-Kaku Japanese BBQ - ‬3 min walk
  • ‪Fi'lia - ‬3 min walk
  • ‪RedBar Brickell - ‬5 min walk
  • ‪Coyo Taco - ‬1 min walk
  • ‪Dolores But You Can Call Me Lolita - ‬4 min walk

About this property

Hampton Inn & Suites Miami/Brickell-Downtown

Hotel with 3 restaurants, a short walk to Brickell City Centre
Hampton Inn & Suites Miami/Brickell-Downtown offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 3800 square feet (353 square metres) and includes conference space. A terrace, a vending machine, and an arcade/games room are also featured at the business-friendly Hampton Inn & Suites Miami/Brickell-Downtown. For a fee, parking is available.

This 3.5-star Miami hotel is smoke free.

  • 221 guestrooms or units
  • 9 levels
  • 3 dining venues
  • Conference rooms
  • 3800 sq ft of conference space
  • 353 sq. m of conference space
  • Built in 2011
  • Buffet breakfast (free)
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hampton Inn & Suites Miami/Brickell-Downtown offers 221 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 39-inch LED televisions come with premium satellite channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Cruise terminal shuttle (surcharge)
  • Secured, covered parking on site (USD 39 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 3 Chefs
  • Batch
  • Lobby bar
  • Sergio's Cuban

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3,800 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Covered self-parking fee: USD 39 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Miami/Brickell-Downtown
Hampton Inn Miami/Brickell-Downtown Hotel
Hampton Inn Miami/Brickell-Downtown Hotel Miami
Hampton Inn Miami/Brickell-Downtown Miami
Hampton Inn & Suites Miami/Brickell-Downtown Hotel Miami
Hampton Inn And Suites Miami/Brickell-Downtown
Hampton Inn Hilton Miami Brickell Downtown Hotel
Hampton Inn Hilton Brickell Hotel
Hampton Inn Hilton Miami Brickell Downtown Hotel
Hampton Inn Hilton Miami Brickell Downtown
Hotel Hampton Inn & Suites by Hilton Miami Brickell Downtown
Hampton Inn & Suites by Hilton Miami Brickell Downtown Miami
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Hampton Inn Suites Miami/Brickell Downtown
Hampton Inn Hilton Hotel
Hampton Inn Hilton
Hampton Hilton Miami Brickell
Hampton Inn Suites Miami/Brickell Downtown
Hampton Inn Suites Miami/Brickell Downtown FL

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites Miami/Brickell-Downtown?

Hampton Inn & Suites Miami/Brickell-Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites Miami/Brickell-Downtown?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Miami/Brickell-Downtown on 12 May 2025 start from AU$339.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites Miami/Brickell-Downtown?

Yep, Hampton Inn & Suites Miami/Brickell-Downtown has a secured covered self car park with in/out privileges for USD 39 per night.

Are there any beaches close to Hampton Inn & Suites Miami/Brickell-Downtown?

The closest beach to Hampton Inn & Suites Miami/Brickell-Downtown is Surfside Beach (15.1 km).

Does Hampton Inn & Suites Miami/Brickell-Downtown have a pool?

Yep, and guests love it! Hampton Inn & Suites Miami/Brickell-Downtown has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 6:00 AM to 11:00 PM.

What luxury perks are available at Hampton Inn & Suites Miami/Brickell-Downtown?

Hampton Inn & Suites Miami/Brickell-Downtown features an outdoor pool, free pool cabanas and 1 hot tub.

Is Hampton Inn & Suites Miami/Brickell-Downtown family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hampton Inn & Suites Miami/Brickell-Downtown is a hit with families.

Does Hampton Inn & Suites Miami/Brickell-Downtown serve breakfast?

Yep, our travelers give top marks to the free buffet breakfast here! Available daily from 6 AM to 10 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hampton Inn & Suites Miami/Brickell-Downtown?

No, Hampton Inn & Suites Miami/Brickell-Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Hampton Inn & Suites Miami/Brickell-Downtown?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hampton Inn & Suites Miami/Brickell-Downtown?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hampton Inn & Suites Miami/Brickell-Downtown?

No, only service animals are allowed.

Hampton Inn & Suites Miami/Brickell-Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3307 out of 4304 reviews
Rating 8 - Good. 668 out of 4304 reviews
Rating 6 - Okay. 189 out of 4304 reviews
Rating 4 - Poor. 59 out of 4304 reviews
Rating 2 - Terrible. 81 out of 4304 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

JULIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

The location is perfect for my work. Spotless room. Total cleaning.
Stayed 3 nights in Jan 2025

10/10 Excellent

JD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool staff. upgraded room. renovated and very clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Jarrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and the front desk staff is fantastic. Anne is great and helped us with everything we needed.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jarrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice and hotel staff has great hospitality. Anne is a amazing front desk host.
Stayed 1 night in Jan 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Holly, Calgary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The pool was not operational and didn’t find out till we got to property. We had to call and cancel our first set of bookings due to many delays getting there. The lady on the phone was really rude and actually got mad because she misunderstood and kept talking over me and basically accused me of lying. Once there in person the staff were great!!! Also very disappointed in beds which are usually more comfortable, old spring style and very hard. Good location for what we needed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dionne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Miami Days

Best friend’s trip. We had a magnificent time in Miami and we enjoyed our hotel.
Stayed 3 nights in Jan 2025

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a prefect place to stay before my cruise. I was able to get a room upgrade to an actual suite! It was also my birthday which made it perfect. A huge shout out to the team member Diamond!!! She was so sweet and helpful with checkin!
Stayed 1 night in Jan 2025

10/10 Excellent

Luvim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kem

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, super friendly staff who went above to help us. Only draw back was elevator very slow. We missed a sight seeing opportunity because we could not get an elevator down from a high floor.
Stayed 1 night in Nov 2024

10/10 Excellent

Brooke

Stayed 1 night in Nov 2024

2/10 Terrible

Linda

Stayed 4 nights in Dec 2024

10/10 Excellent

Bodi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Rooms are spacious and well appointed. Property is located ideally for access for all available transit options. Lots of dining options very close from high end 5 star to quick bites that are amazing (COYO tacos was great!). No complaints whatsoever. This is a great place to stay, don't pass it bye its the one you should have stayed at if you pick something else.
Stayed 1 night in Jan 2025

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms & great service
Stayed 1 night in Jan 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and convenient location to the Port of Miami prior to departing for cruise
Stayed 1 night in Dec 2024

10/10 Excellent

Shari-Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were roomy and had a nice size tv. Very clean & comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Pamela

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
We love staying at Hampton Inn Miami Brickell. We basically were very pleased with everything but not being able to swim with: 1. No advanced notice prior to arrival, 2. The option of replacement was miles away with the only way to get there being uber or taxi(we didn’t have a car) even though they offered $20, still not enough to cover cost. All of it should’ve been covered and transportation should have been provided. We had kids in group that were banking on the swimming.
Stayed 2 nights in Jan 2025

10/10 Excellent

Toby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and fast. Front desk was friendly & explained everything to us
Stayed 1 night in Jan 2025

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Nice having port shuttle
Stayed 1 night in Jan 2025

6/10 Okay

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was looking forward to coming into this hotel and jumping in the pool… only to find out the pool was closed pending an investigation from the city or whatever it was… paying nearly $500 a night for a hotel that didn’t have a pool was disappointing to say the least, I would’ve stayed elsewhere if they had sent out notices regarding the shut down of the pool area. But the pool area itself was really small. When we checked in, I felt like myself and my son were treated different than any other customer aswell, they were offered complimentary pop or water. We were just given water. It just wasn’t as great as any other hotel I’ve stayed at downtown Miami, the only perk was the “free breakfast” at the hotel from 6am-10am which consisted of Cereals , Juices, Scrambled eggs, potatoes Some kinda cooked sausage? Ham cheese stuff to make a sandwhich Toast station Waffle station - oatmeal station …
Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

steve

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is always nice and clean with friendly staff. It is also close to public transportation.
Stayed 2 nights in Jan 2025

10/10 Excellent

Pete

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall rooms. Train near the hotel was kind of noisy.
Stayed 1 night in Jan 2025

8/10 Good

Simon

Stayed 1 night in Jan 2025

4/10 Poor

Fiona

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Exceptional staff. Disappointing accommodations.

The room was clean, spacious, and comfortable, offering a great start to our stay. However, many common areas of the hotel were dirty, soiled, or outdated, falling short of creating a warm and inviting atmosphere. The front desk staff provided exceptional service, welcoming us warmly upon arrival. Their efficiency, kindness, and professionalism greatly enhanced our experience. We have stayed in both a regular king room and what is labeled as a suite. Unfortunately, the furnishings and amenities in the suite were lackluster and failed to provide the premium experience expected from an upgraded room category. While the staff consistently deliver courteous and professional service to ensure guests feel valued, the overall rundown condition of the hotel detracts from the stay. This disparity makes it difficult to consider returning for future visits. I strongly recommend an extensive renovation of the hotel's common areas and suites to align the accommodations with the excellent service provided by the staff.
Stayed 1 night in Jan 2025