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Crystal Hotel

3.5 star property
Victorian hotel in Cambridge with free parking

Photo gallery for Crystal Hotel

Standard Twin Room
Standard Double Room
Front of property
Restaurant
Garden

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
The current price is AU$139
includes taxes & fees
14 Mar - 15 Mar

Explore the area

Map
167-169 Hills Rd, Cambridge, England, CB2 8RJ
  • University of Cambridge
    ‪20 min walk‬
  • Cambridge Corn Exchange
    ‪4 min drive‬
  • Addenbrooke's Hospital
    ‪5 min drive‬
  • Cambridge (CBG)
    ‪12 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Similar properties

Exterior

Holiday Inn Express Cambridge by IHG

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1004)
The price is AU$144
for 1 room
includes taxes & fees
27 Mar - 28 Mar
Holiday Inn Express Cambridge by IHG

About the area

Cambridge

At Crystal Hotel you'll be within just a 5-minute stroll of Cambridge Junction and within 15 minutes of University Botanic Gardens. Highlights at this Victorian hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a garden and express check-out. Plus you'll find luggage storage. There's also the convenience of free self parking. .Attractions within a 30-minute walk of this 3.5-property class Queen Edith's hotel include University of Cambridge and Addenbrooke's Hospital.

What's nearby

  • University of Cambridge - 20 min walk - 1.7 km
  • Cambridge Corn Exchange - 4 min drive - 2.7 km
  • King's College - 4 min drive - 2.7 km
  • Addenbrooke's Hospital - 5 min drive - 1.8 km
  • Royal Papworth Hospital NHS Foundation Trust - 8 min drive - 6.2 km

Getting around

  • Cambridge Station - 11 min walk
  • Cambridge (CBG) - 12 min drive

Restaurants

  • ‪Tenpin - ‬4 min walk
  • ‪Mina Steakhouse - ‬8 min walk
  • ‪Five Guys Cambridge Leisure Park - ‬4 min walk
  • ‪Chicken Rush - ‬2 min walk
  • ‪Wagamama Cambridge Leisure Park - ‬4 min walk

About this property

Crystal Hotel

Victorian hotel in Cambridge with free parking
There's a restaurant on site. WiFi is free in public spaces. Crystal Hotel also features a garden and express check-out. Free self parking is available.

This 3.5-star Cambridge hotel is smoke free.

  • 18 guestrooms or units
  • 2 levels
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Garden
  • No smoking on site
  • Dining venue
Crystal Hotel offers 18 accommodations with coffee/tea makers and a hairdryer. 25-inch flat-screen televisions come with digital channels.

Bathrooms include a shower. This Cambridge hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Chinese (Mandarin), Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Crystal Hotel Hotel
Crystal Hotel Cambridge
Imperial Cambridge Hotel
Crystal Hotel Hotel Cambridge

Frequently asked questions

What is the cancellation policy at Crystal Hotel?

Crystal Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crystal Hotel?

As of 13 Mar 2025, prices found for a 1-night stay for 2 adults at Crystal Hotel on 14 Mar 2025 start from AU$139.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crystal Hotel?

Yep, Crystal Hotel has a free self car park.

Is there a free airport shuttle available at Crystal Hotel?

No, Crystal Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Crystal Hotel?

Yep, you can grab a meal at Crystal Hotel's onsite restaurant.

What time are check-in & check-out at Crystal Hotel?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Crystal Hotel?

No, only service animals are allowed.

Crystal Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 167 out of 397 reviews
Rating 8 - Good. 140 out of 397 reviews
Rating 6 - Okay. 55 out of 397 reviews
Rating 4 - Poor. 23 out of 397 reviews
Rating 2 - Terrible. 12 out of 397 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Always comfortable and reliable stay. Cozy small room, heating excellent, bed comfy. Clean sheets.
Stayed 1 night in Dec 2024

6/10 Okay

Hirachand

Business traveller
Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Decent family run hotel.
Receptionist was helpful and swopped our room for a groundfloor accessible room. Room was a bit dated, but clean and tidy. There is an onsite Chinese restaurant, we had prebooked elsewhere, but it looked (& smelt) good. Very handy for Addenbrookes & good parking.
Stayed 1 night in Dec 2024

8/10 Good

Bill

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Catherine A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family hotel
Nice small family run hotel close to shops and restaurants and easy trip to central Cambridge.
Stayed 1 night in Dec 2024

6/10 Okay

Judith

Travelled with partner
Liked: Cleanliness, staff & service
We loved the people. They were helpful, kind and very courteous. The property is very old and feels like it is still a work in progress but that said the staff were very helpful in doing the very best to make our stay as good and comfortable as possible. The Chinese food restaurant is wonderful. The WiFi was a bit wonky which at times made it minorly problematic as we were there on business. Other than that it was comfortable and very convenient to the train and other transportation and easily walkable to most things that we needed to walk to.
Stayed 5 nights in Oct 2024

6/10 Okay

luisa

Liked: Cleanliness, room comfort
Not too shabby
Looks very shabby on the outside but the room was clean and comfortable Very small bathroom and shower but suited the purpose Limited car parking
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Martin

Stayed 1 night in Nov 2024

2/10 Terrible

Jackie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Smelly and generally unclean.
Quite smelly, generally unclean with mouldy bathroom. Didn’t want to touch anything and couldn’t wait to get out. Very strong smell of food too. Not for me and I won’t be starting ever again. Only plus is the free parking.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value with parking
Positives - a welcoming reception, comfortable bed, parking, everywhere spotless, decent kettle and good shower. Negatives - the small tv only receives a few channels - very few. It still seems tuned in to Freeview as it was when it first came out. The system probably just needs retuning. And there was a bit of rust on a grab rail in the shower. I reckon that these are tiny negatives and on balance I feel the hotel was good value.
Stayed 1 night in Nov 2024

8/10 Good

Steven

Liked: Amenities
Friendly staff with a nice homely feel
Stayed 1 night in Nov 2024

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Some good some not so...
The good points - parking, lovely welcome at reception and the hotel was clean. Bad points - badly patched up hole in the ceiling of my room, some damp and peeling wallpaper in a top corner and very few tv channels available.
Stayed 1 night in Oct 2024

8/10 Good

Zoe

Liked: Cleanliness, staff & service
A good hotel to stay
Friendly and the responsible stuff and with a restaurant offering Chinese food.
Stayed 1 night in Oct 2024

10/10 Excellent

Shona

Great place to stay in Cambridge.
Lovely welcome. Efficient check in. The room was immaculate and looked newly refurbished. Quiet. Very comfortable bed. And with the benefit of delicious food in the Chinese restaurant below, with excellent staff. Thank you! Near Addenbrookes hospital and also near city centre, on a good bus route for both. Parking at the rear.
Stayed 1 night in Nov 2024

6/10 Okay

Charles, Frederick

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The property needs repairs.
Stayed 1 night in Oct 2024

6/10 Okay

Peter

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

gregory

Very convenient for all transport in and around cambridge
Stayed 1 night in Oct 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet night
Because it's an older building there is no lift. That did not lessen my pleasure during the stay. Staff were courteous and welcoming. The room was clean and quiet. The water pressure was a little low, but I still had a good shower. Overall an enjoyable experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Nice comfortable room,clean but does look a little tired,furnishings were all in working order and the shower was nice,we would stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little gem just outside the City Centre. Would recommend to anyone, as good as any mainstream stay over.
Stayed 1 night in Oct 2024

8/10 Good

Aimin

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted a low cost bed for the night within easy walking distance of the city centre and that what I got. Nothing fancy but I didnt pay fancy money. An option for breakfast would have been good.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
This hotel is cheap and cheerful. If you want the Dorchester then pay Dorchester prices. It's a tad worn in places but it's clean with good friendly staff.
Stayed 1 night in Sep 2024